Water Pump problems of the 2014 Ford Escape

A week after purchasing 2/21/2017. The Escape starting running hot then it shut down the car acceleration . Took it back because it under the factory warranty, they said the head gasket were blown and leaking coolant into the engine. Mind you it only ran hot for one minute. They repaired it. A year later in February before my birthday 2/26- I say 2/19. The transmission went out, they repaired that. A recall on own coolant valve was fixed by dealer. Now in the beginning of March the water pump and engine problem has come back. If fill this model of 2014 Ford Escape is a lemon and I should be compensated for all my inconvenience. It been nothing but a money drain and the dealership is robbing me. I took it up there to see if they could repair the problem, but they said my warranty has expired. The told me the water pump needed to be fix and it will cost $1,300 and that I have to pay that before the can look at head gasket. To much to pay and there charging a service fee which is ok but the never said anything about a storage fee. I had a trip schedule for dominican republic. She told me they left a message days after but never received it. I asked if they can wave the storage fee and I'll pay the rest but was told they can't do so. I asked to speak with the manager and was told he won't be back until Monday and it Friday. Called corporate they were no help at all. Ford motor company is the worst car company and they do not help there customers. Poor customer service and no solution to a problem that they no this car is known for. I'll be taking legal action in a civil suit against Ford. Thank you for listening and if anyone has a solution please contact me. Thank you. ( I will never think Ford first- your last). They want $160. 00 for storage.

Coolant leak into cylinder #3 & 4 resulting in necessary engine replacement at 64k miles. Only service issue to date on vehicle was a defective water pump & coolant sensor at just under 60k miles. While driving 'low coolant' light suddenly came on, checked coolant which was very low, filled and took to dealer less than 2 miles away. Vehicle was not included on the last coolant leak recall although very similar issue and built during the same time period at louisville plant.

Tl- the contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle the temperature gauge indicated the engine was over heated and the massage "hot temperature" had displayed. The vehicle was taken to an independent mechanic who diagnosed that the water pump had leaked and the coolant reservoir had cracked. After repairing the vehicle the engine immediately overheated and it was discovered that the engine cylinder head had also cracked. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA recall number 17209000(engine, engine cooling) the contact indicated that the vehicle had experience the same failure listed in the recalls. The failure mileage was 118,346. Jft.

The contact owns a 2014 Ford Escape. While the contact was filling the reserves, the anti-freeze leaked out. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.