Automatic Transmission Torque Converter Problems of Ford Escape - part 1

Ford Escape owners have reported 80 problems related to automatic transmission torque converter (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.

1 Automatic Transmission Torque Converter problem of the 2018 Ford Escape

Failure Date: 06/22/2025

The contact owns a 2018 Ford Escape. The contact stated while driving 70 mph, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured flex plate, a failed torque converter, a failed front pump, a failed crank shaft and engine failure. The contact was informed that the suggestive repairs would be to replace the flex plate, torque converter and the front pump. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 56,500.

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2 Automatic Transmission Torque Converter problem of the 2017 Ford Escape

Failure Date: 06/15/2025

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front of the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve diagnostic trouble codes related to the transmission, and torque converter. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,453.

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3 Automatic Transmission Torque Converter problem of the 2019 Ford Escape

Failure Date: 07/15/2024

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was previously repaired at a local dealer where it was diagnosed and determined that the torque convertor needed to be replaced. The contact stated that while attempting to accelerate, the vehicle was shuddering. There was no warning light illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that the torque convertor might need to be replaced. The vehicle was left at the local dealer for further repairs. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

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4 Automatic Transmission Torque Converter problem of the 2017 Ford Escape

Failure Date: 07/01/2024

The contact owns a 2017 Ford Escape. The contact stated while driving 40 mph, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The vehicle was taken to two independent mechanics, who determined that the failure was due to the torque converter. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 80,000.

5 Automatic Transmission Torque Converter problem of the 2017 Ford Escape

Failure Date: 06/15/2024

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 mph, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a local independent mechanic to be diagnosed. The contact was informed that the torque converter needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

6 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 06/14/2024

The contact owns a 2014 Ford Escape. The contact stated while driving 40 mph, the vehicle briefly jerked and hesitated before returning to normal functionality. The contact stated that the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 128,000.

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7 Automatic Transmission Torque Converter problem of the 2020 Ford Escape

Failure Date: 02/08/2024

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 50 mph, the vehicle was hesitating and shuddering. The contact stated that there was no warning light illuminated. The contact stated that the shuddering was almost constant and occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 106,000.

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8 Automatic Transmission Torque Converter problem of the 2021 Ford Escape

Failure Date: 11/11/2023

The contact owns a 2021 Ford Escape. The contact stated while driving from a complete stop, the vehicle started shuddering. There was no warning light illuminated. The contact stated that the failure also occurred while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that there was an internal transmission failure cause by the torque converter shudder. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.

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9 Automatic Transmission Torque Converter problem of the 2011 Ford Escape

Failure Date: 08/05/2023

The contact owns a 2011 Ford Escape. The contact stated when the vehicle was parked the key was inserted into the ignition approximately five times before the vehicle started. Additionally, the contact stated on three occasions while driving at various speeds the steering wheel became stiff. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a independent dealer where it was diagnosed that the ignition cylinder switch and torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 131,000. .

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10 Automatic Transmission Torque Converter problem of the 2015 Ford Escape

Failure Date: 02/15/2022

The contact owns a 2015 Ford Escape. The contact stated while driving 20-25 mph, the vehicle stalled inadvertently. The accelerator pedal was depressed but the vehicle failed to respond. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact continued to depress the accelerator pedal until the vehicle responded. The contact was able to drive to her residence. The vehicle was towed to the dealer where it was diagnosed that the torque converter needed to be replaced; however, the parts were not available. The vehicle was not repaired and remained at the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

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11 Automatic Transmission Torque Converter problem of the 2017 Ford Escape

Failure Date: 10/11/2021

For several weeks experienced shudder/judder and hesitation. Most noticeable at around 40 mph. Vehicle serviced and inspected by both dealership and independent auto repair shop. Hesitation unsafe. Issue not uncommon as found on fmc Escape forum. Dealer recommended transmission replacement after finding transmission fluid burned and contaminated with metallic debris. Verified torque converter clutch shudder. Independent auto repair shop confirmed hesitation, engagement in higher gears is abnormal. No warning lights or other symptoms aside from shudder/judder/hesitation. Vehicle currently available for inspection. Vehicle had less than 76,000 miles when issue first started.

12 Automatic Transmission Torque Converter problem of the 2019 Ford Escape

Failure Date: 09/05/2021

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and then accelerated. The contact stated that the engine was hesitating and chugging to maintain power. The vehicle was taken to the dealer, who diagnosed that the torque converter had failed and needed to be replaced. The vehicle had not been repaired due to parts being on backorder. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

13 Automatic Transmission Torque Converter problem of the 2018 Ford Escape

Failure Date: 03/08/2021

Driving with my daughter when my 2018 Ford Escape shook hard and transmission or warning light popped on. We swerved to the side of the road. I pushed it a block back to my house. I notified Ford and they towed it to walt sweeney on glenway in cincinnati. Walt sweeney didn't want to give me a loaner car because their policy is to look at the vehicle before loaning one of theirs out. I went to enterprise rental where I would have to pay over 400. For a car for two days. I don't even have a ticket on record. I called Ford and told them I bought the car new and have been the only owner. It has 47000 miles on it. There is no way the transmission went bad because if me. It is a closed unit. Ford said there was no way they could pay enterprise for a rental. The only would pay me back. I couldn't afford the rental car then and can't now. This policy is for the poorer person who can't afford a rental, so Ford doesn't have to pay them back. I'm disgusted by Ford taking advantage of people who need the most help. I called Ford over and over and no matter who I talked to I was told too bad. I walked the half mile to sweeney and broke down crying. They were kind enough to do the right and legal thing when Ford refused the bottom line is that Ford sold a faulty new vehicle, it broke down and they refused to get me a rental car unless I had over 400. To rent the car. This doesn't include if it was more then 2 days. Sweeney, notified me that my car needs a total transmission overhaul and a torque converter replaced. So now they are offering a rental after I could have lost my job, but yet again it is 300 down and I have to wait for a part back. There are reports all over the internet about faulty transmissions in this year Ford. I came afford a month of rental payments, let alone a week.

14 Automatic Transmission Torque Converter problem of the 2017 Ford Escape

Failure Date: 02/17/2021

On 2/17/21 my automatic transmission malfunctioned on the way home from work on a busy interstate right after a major snow storm. No where safe to pull off. The car started jerking and lost power along with noise and system error flashed across dashboard stating transmission failure. Care eventually lost power and had to pull off the road. Car was towed in to dealership. Torque converter completely blew. They had my car for 6 weeks. I just got it back last night. They said the torque converter had to be redesigned and if it made me feel any better there were many others with the same issue I was having and they were working on. The icing on the cake was when they called me yesterday to say it was finally repair after 6 weeks that it fell under extended warranty so we got socked with the $100 deductable. When a major car part has to be "redesigned" for any repair to be made, that should be a red flag to the manufacturer and a recall issued.

15 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 12/03/2020

Torque converter, transmission, warning lights on Thursday, 12/3/20, my daughter returned home and explained that she noticed a whining sound as she turned into our neighborhood. About 2 hours later she started the car for me and I could not distinguish any sounds to be concerned with and told her she would be fine to drive it to her volleyball practice�I said��it doesn't sound like anything that will cause it to die on the side of the road. � within 10 minutes after leaving called to say the car was losing power and barely moving on a busy city street. She had to coast across oncoming traffic with no power to get to a street where she could wait for me. Ultimately where she was stranded was a dangerous spot to be for other cars turning onto the street because of a wall blocking their view of her vehicle until they made the turn. When I arrived I confirmed that the car was not driveable. Shifting in and out of gears barely generated any movement. It took 20 minutes driving on a residential street at about 3 mph to reach a parking lot (it took one minute to get the car over a slight hump turning into the parking lot) where I left the vehicle overnight until I could have it towed to a Ford dealership. Ford diagnosed the following �suspect torqueconverter internal failure sent metal through thepump (whine) and through out the rest of thetransmission. � two repair options new transmission for $5,809. 18 or overhaul for $5,181. 57. This is a common issue and is dangerous enough to warrant a thorough investigation. Vehicles should not go from running fine to complete failure while driving on busy roadways. Replacing a torque converter is one thing but a failure of a torque converter causing a $5,000+ repair job is another thing. Warning light after failure may also need to be investigated. This vehicle has a record of regular routine maintenance.

16 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 12/01/2020

I was driving down the road and an "info" light came on saying "transmission fault - service transmission now". Then check engine light came on. Took car to a transmission repair company and they said it's a torque converter issue and I need a whole new transmission for $4,500!!!! this car isn't that old and I'm seeing this is a very common issue with 2014 Ford Escapes. In motion on city street.

17 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 11/29/2020

I was driving on a state highway and the car started slowing down. When I pressed the gas the engine revved but the car had no power. The car stopped in the middle of the road, and when I tried to shift to the "sport" shift it was clear that the transmission would not engage properly. I pushed the car (out of the highway) onto the shoulder and turned the car off. I waited about 15 minutes, started the car and drove it 5 miles home. Once on the way home I had to turn it off for 15 minutes again. It was shifting erratically and was barely able to make it home. When I got home and pulled into the driveway, the "service transmission" light came on. This was the first indication that I was given that there was a problem. This is very dangerous, since the car just died on the highway with no warning. I am very lucky that it was not a busy highway and that I was able to get out of the road quickly. I'm told by the dealership that it is the torque converter and the entire transmission needs to be replaced. This needs to be recalled before somebody gets killed by having this happen on the highway. We should at least get a warning *before* it happens.

18 Automatic Transmission Torque Converter problem of the 2016 Ford Escape

Failure Date: 10/12/2020

Vehicle was driving on interstate when it started hesitating and rpms revving up and down chaotically. No check engine or service lights were on. Vehicle towed home, and driven to dealership next day. Same problem started happening when the check transmission light came on and vehicle would not move. Dealership had it for a week and said the torque converter is coming apart inside the 6f35 transmission and needs to be replaced at a cost of 5400 for a reman or 3400 overhaul. Vehicle at 75k miles. Codes p0219/p0735/p0731. Contacted Ford motor CO and they did not offer any assistance when notified of this fault. The csr said there is no one at Ford motor company that could let me know how many complaints they have received on the 6f35 transmission, despite employing 175,000 people. There are numerous complaints on transmission failure on this vehicle and it needs to be addressed by Ford. It is absolutely absurd that a car with 75k miles needs a new transmission and Ford will not offer any assistance despite being paid 28,000 for the vehicle! Ford needs to recall this transmission and own up to their faulty manufacturing, again transmission just randomly going out with no prior issues should be a huge red flag. Ford doesn't even recommend transmission service on this vehicle until 150k.

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19 Automatic Transmission Torque Converter problem of the 2015 Ford Escape

Failure Date: 09/26/2020

I have a 2015 Ford Escape that has less then 51,000 miles. Ford's powertrain warranty is 5 yrs or 60,000 miles and its currently only 4 months out of warranty. All oil changes were completed at firestone and the Ford dealership completed the 30,000 mile service as recommended. Driving on the highway at 70mph, my car suddenly lost acceleration. The rpm's jumped to around 5,000 as I pressed the pedal but could not accelerate. For safety reasons, I had to quickly exit the highway with my hazards on while trying to avoid the semi traveling behind me from causing a serious accident. Upon exiting the highway, I was able to maintain a speed of 10mph and come to a stop at the light. I was able to accelerate again, but around 15mph, the rpm's jumped once again and I lost acceleration. I immediately turned onto a side street and put the vehicle in park. Right as I did that a �transmission failure service now� light appear. Following that, a check engine light appeared and the engine made some loud noises. I put the vehicle in park and turned off the car. Once a tow truck arrived, he started the vehicle (no check engine or failure lights appeared) and he was able to drive the vehicle onto the flat bed. It was towed to Ford where they diagnosed 3 transmission failures (transmission pump, torque converter, regulator valve). This created a very sudden and unsafe situation. How does a vehicle with proper maintenance (have all required documentation) suddenly fail while driving down a very busy city highway? in my mind, this is a defective part. After extensive research, you can find many transmission issues with the 2013 - 2014 models. Wouldn't my engine be the same as the previous years? this vehicle is currently being evaluated by a different shop for a second opinion.

20 Automatic Transmission Torque Converter problem of the 2015 Ford Escape

Failure Date: 09/26/2020

I have a 2015 Ford Escape that has less then 51,000 miles. Ford's powertrain warranty is 5 yrs or 60,000 miles and its currently only 4 months out of warranty. All oil changes were completed at firestone and the Ford dealership completed the 30,000 mile service as recommended. Driving on the highway at 70mph, my car suddenly lost acceleration. The rpm's jumped to around 5,000 as I pressed the pedal but could not accelerate. For safety reasons, I had to quickly exit the highway with my hazards on while trying to avoid the semi traveling behind me from causing a serious accident. Upon exiting the highway, I was able to maintain a speed of 10mph and come to a stop at the light. I was able to accelerate again, but around 15mph, the rpm's jumped once again and I lost acceleration. I immediately turned onto a side street and put the vehicle in park. Right as I did that a �transmission failure service now� light appear. Following that, a check engine light appeared and the engine made some loud noises. I put the vehicle in park and turned off the car. Once a tow truck arrived, he started the vehicle (no check engine or failure lights appeared) and he was able to drive the vehicle onto the flat bed. It was towed to Ford where they diagnosed 3 transmission failures (transmission pump, torque converter, regulator valve). This created a very sudden and unsafe situation. How does a vehicle with proper maintenance (have all required documentation) suddenly fail while driving down a very busy city highway? in my mind, this is a defective part. After extensive research, you can find many transmission issues with the 2013 - 2014 models. Wouldn't my engine be the same as the previous years? this vehicle is currently being evaluated by a different shop for a second opinion. Previous complaint #11363400 did not let me enter full VIN#. This is the same complaint.

21 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 09/02/2020

I was driving to work and while slowing down for a stop light my car started shaking and jerking pretty violently. I needed to get to work so I kept driving and at the next light the same thing happened only more extreme and then the car stopped. I started the car back up very easily so I kept going. No engine or transmission light came on the dash so I didn't think it was that bad. The next light came and the car would start but it wouldn't go anymore. Again no lights came on the dash so I had zero warning whatsoever and I was stranded at that stoplight. Had to call the cops because I was blocking traffic and pay for a tow truck and the dealership I brought it to said it was a bad torque converter and that it's a common issue. If this is a common issue I should not be having to deal with this with zero warning and a new transmission is so expensive. Just the fact that they straight up told me this is a common issue and there's no recall on it makes me not want to buy another Ford again even though I do love my car.

22 Automatic Transmission Torque Converter problem of the 2016 Ford Escape

Failure Date: 08/28/2020

While driving in traffic the car lunges forward and jerks in traffic and losses power. No to little movement with the engine running. Also you can not accelerate that is a non factor and you are in the flow of traffic without warning! my car never gave me any signs of a bad transmission until out the blue one day and a transmission vault light came on my dash! my family and I was visiting my son at his college town of bevercreek ohio were he attended wright state university and this happened on the weekend. I waited until the weekday to call customer service and Ford gave me a case #cas27510020. My son dropped it off and made the appointment and rented a car and drove back to chicago. The car is at germaine Ford and they called him back and said $4 thousand overhaul or $8 thousand for replacement and I still owe a year or 2 years worth of payments totally unfair. A car should last longer than 85,000 miles off highway and normal driving! p. S Ford has been sued for there power shift transmission for bad torque converters , who's to say they are not using those same torque conveters in their 6speed automatic select shift transmissions.

23 Automatic Transmission Torque Converter problem of the 2008 Ford Escape

Failure Date: 07/28/2020

Tl-the contact owns a 2008 Ford Escape. The contact had initially taken the vehicle to an independent mechanic where she was informed that her brake hose was defective; the brake hose and brake pads replaced. The contact then stated that while driving at 30 mph, the vehicle began to stall without warning. The contact was able to restart the vehicle; however, upon depressing the brake pedal, the vehicle would shut off without warning. The contact had the vehicle towed to the used dealer where she purchased the vehicle and was informed that she had a defective torque converter. The mechanic was unable to perform the repair so the vehicle was towed to another independent mechanic. After the vehicle remained in their possession for a few days, the contact called the independent mechanic and was informed that the vehicle needed a new engine. The engine was replaced; however,the contact stated that the check engine light had illuminated upon return of the vehicle. The vehicle was taken to another independent mechanic where they replaced the O2 sensor. Holman Ford turnersville(3641 route 42 south, turnersville, NJ 08012) was contacted by phone and was informed that there were no active recalls on her vehicle. Upon investigation, the contact linked her failures to NHTSA campaign number: 15v606000(power train) and NHTSA campaign number: 15e045000 (suspension). The manufacturer had yet to be notified of the failure and the vehicle had yet to be repaired. The failure mileage was approximately 120,000. Jo.

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24 Automatic Transmission Torque Converter problem of the 2016 Ford Escape

Failure Date: 07/10/2020

Transmission failed with no warning. Driving home one day, getting off the highway, the car had a delay in accelerating and would then suddenly lurch forward. Tried to make it home with the car, eventually a "transmission fault" message came up. Had the car towed to a Ford dealership service center (capital Ford, raleigh nc). It took over two weeks for them to look at my car. They then called and told me that the "torque converter had come apart" and that I needed a full transmission replacement for $7500. My car is four years old and barely outside of the powertrain mileage warranty. This is absolutely absurd.

25 Automatic Transmission Torque Converter problem of the 2013 Ford Escape

Failure Date: 06/25/2020

Vehicle starts shaking really bad when idling at stop lights etc. Took it in and they advised that it is the torque converter and is a known problem with this vehicle and they can not find the part anywhere!.

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26 Automatic Transmission Torque Converter problem of the 2018 Ford Escape

Failure Date: 06/03/2020

Took vehicle in following a recall notice for controller module. Two months later the check engine light came on. Took vehicle back and it resulted in a coolant leak into the cylinder. The block was warped and needed to be replaced, as well as a new flywheel and head gasket. Six months later, the vehicle shifted hard and then stopped being able to move. This resulted in a second flywheel being installed along with a new transmission pump, seals, and torque converter. Still does not run correctly and the automatic shut off does not work. Vehicle has had a single owner and less than 35,000 miles on it. Belief is that these problems are a result of a poorly designed engine and the original recall.

27 Automatic Transmission Torque Converter problem of the 2013 Ford Escape

Failure Date: 04/26/2020

I purchased my car used in Dec. 2016 with 79,000 miles, and have had consistent problems ever since. In Aug. 2017 (94,888 mileage), I had take the car to the dealership service center because the engine would stall and stop due to high engine temperature - I was consistently adding coolant, probably every few days. The service department found the coolant leak came from the water pump, so they replaced the leaking water pump, as well as the cabin air filter and spark plugs. Then in June 2018, I had a flat tire and couldn't put the spare on because the lug nuts were swollen/warped - took it to the dealership and they had to replace all sets. In sept. 2018 (113,516 mileage), I was driving home, the engine stopped accelerating, and I knew it was the transmission. I had the car towed to the Ford dealership. They had to "replace the torque converter and completely replace the transmission". They also found the half shaft was leaking, so they "replaced the left hand bushing/seal/half shaft because the shaft was scored". In Jan. 2019, I had taken the car to get serviced because within 1 days time, I had 5 light bulbs blow out and needed replacing. Later in the summer 2019, I was having coolant issues again, and took it to the dealership where they told me the coolant sensor was malfunctioning. I did not have that replaced because I said I would keep an eye on the coolant levels. Now, April 2020, my coolant level's are getting low again, and there is a consistent smell of coolant surrounding the vehicle when engine is on. After driving for 20+ minutes, and coming to an idle stop, the car smells like exhaust and coolant mixed, and there is occasional smoke billows from the exhaust pipes. I have looked under the engine and found oil leaks (pics attached), and believe my car matches the NHTSA campaign id number: 12v551000 even though recalls never show up for my VIN.

28 Automatic Transmission Torque Converter problem of the 2016 Ford Escape

Failure Date: 03/04/2020

My 2016 Ford Escape torque converter in my transmission exploded at 85,000 miles. Aamco told me its a known problem with this transmission. Ford should have a recall on this part. When the transmission failed, I was in heavy traffic and travelling around 30 mph. Cost $5400. 00 to repair because the metal shavings went back into the transmission. Very dangerous!.

29 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 02/25/2020

I was driving on the hwy with my 1 year old in the back when I my car started to slow on its own. I pressed harder on the gas to keep up with traffic and the car surged forward almost rear ending the one in front of me. It did this once more before I got off the highway. When I got off the highway I had to make a left hand turn and halfway through the intersection my car could barely accelerate. There were no notifications or warnings that popped up. As I tried to make it up the hill on the next road my car stalled and then a notification popped up saying transmission fault service now. I had to get it towed and Ford says it is the torque converter that caused damage to my transmission. I asked them about a service bulletin related to the part but they said they take no responsibility for the part failing. I have read hundreds of complaints related to this part on the internet. My make and model car is listed as a clunker online due to this issue. My daughter and I could have been killed if my car slowed down any more going though the intersection because we barely made it before traffic came through. Ford should make this right before someone is killed. Almost all of the complaints I read said the cars that failed due to this part when they were traveling at a high rate of speed. When I talked to the service people at the Ford dealership in alpharetta they said they know there is an issue with this part but until Ford does a recall they can't help me. Please take action before a family is killed due to Fords negligence.

30 Automatic Transmission Torque Converter problem of the 2011 Ford Escape

Failure Date: 12/01/2019

The contact owns a 2011 Ford Escape. The contact stated that the transmission failed to shift gear, and failed to engage when the accelerator pedal was depressed. The vehicle was taken to an unknown Ford dealer to have a diagnostic performed however, the mechanic was unable to duplicate the failure. The technician also test drove the vehicle and was unable to duplicate the failure. The vehicle was also taken to an independent mechanic for inspection. The contact was informed that the transmission torque converter failed and the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.

31 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 11/20/2019

The contact owns a 2014 Ford Escape. The contact stated that the transmission indicator illuminated while driving and the vehicle decelerated. The vehicle was taken to an independent mechanic who checked the vehicle and provided technical service bulletin number: 192100, p1744. The mechanic stated that the torque converter performance circuit was high. The vehicle was taken to bob gillingham Ford (216-398-1300, located at 8383 brookpark rd, parma, OH 44129) where it was determined that an unknown module needed to be replaced. The part was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

32 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 11/19/2019

A check engine light came on and I took it in to have looked at. The dealership told me the torque converter went bad - even though I only have 51,000 miles on my vehicle. Basically the clutch slips when I drive. They told me to replace that it would be almost $5000 but that they recommended just replacing the whole transmission since it's only $900 more. I asked if this needed to be replaced immediately and they said it was just a matter of time before the whole thing goes out completely. Now I am trying to figure out whether it is safe to even drive to try to get a second opinion. Parts of a transmission should not go out on such a low mileage car. Clearly there is an issue with the transmissions in this model as numerous other people have reported similar issues. The dealership said this would normally be covered under the powertrain warranty - because I am under 60,000 miles - but they said it isn't covered because that expired in August. I called �Ford customer care� and they just said there was nothing they could do, no explanation. Ford needs to fix this.

33 Automatic Transmission Torque Converter problem of the 2013 Ford Escape

Failure Date: 11/08/2019

The torque converter on my 2013 Ford Escape started to thump when shifted into drive after initial start-ups. The problem began somewhere around 86000+ miles. There would be no subsequent problems when taking the vehicle out of drive (I. E. , after backing up or being placed into park) once the vehicle was running a while (heated up). Vehicle now has 87000+ miles and on 11/07/19 I received a message "transmission fault. Service now. " I put the car in drive and the message disappeared. On 11/08/19 I started the vehicle and shifted into drive. This time the transmission did not engage and was unable to move the vehicle forward. Later in the evening I tried starting and shifting the Escape into drive. The vehicle shifted into drive with the usual thump and I was able to move the SUV forward. The torque converted appears to be on its way out. I plan to take it to a dealer for diagnosis. I want to report this as I understand that other who own similar vehicles (Ford Escapes) are also experiencing problems with their torque converts and transmissions.

34 Automatic Transmission Torque Converter problem of the 2016 Ford Escape

Failure Date: 11/07/2019

Torque converter bearing and seal leaking a quart of transmission fluid a day. Replaced due to faulty seal and bearing. Its' only a 2016. The seal/bearing/torque converter should not be already breaking down in 3 years.

35 Automatic Transmission Torque Converter problem of the 2014 Ford Escape

Failure Date: 10/14/2019

The transmission of my 2014 car with 77,000 miles needs to be replaced per my Ford dealer. I was driving on the highway at about 60 mph when suddenly I was unable to accelerate. I was luckily able to coast to a nearby exit without harming myself or anyone else. The dealer said that my torque converter 'grenaded' and then blade pieces blew through the entire transmission and were not present in the transmission fluid. I asked if this was normal for a 5 year old car to need its transmission replaced. The service representative at Ford said 'honestly. . . No, but it is something we have seen before' I then said 'you mean with Escapes?' and the representative said 'yes'. He said that the transmission tech has rebuilt several transmissions in the Escape that were even still under warranty. It is a known problem yet the company has not issued a recall. What about the safety of the drivers? who will hold them accountable?.



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