Gasoline Fuel System Problems of Ford Escape - part 2

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The contact had called a local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000(fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the message "tire pressure monitor fault," was displayed. The dealer was not contacted. No further information was available. The manufacturer was not made aware of the issue. The failure mileage was 61,067.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 mph, the vehicle shuddered and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart but was undrivable. The vehicle was towed to firestone but was not repaired. The vehicle was then towed to the dealer, where it was diagnosed and determined that a cracked fuel injector had leaked fuel into cylinder #3, creating a hole in the cylinder and the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 92,000.

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The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that after an oil change at firestone, the vehicle failed to operate as intended. The contact stated that the vehicle vibrated abnormally. The vehicle was taken to the dealer however, no cause for the failure was found. The failure persisted. While driving at 15 mph, the vehicle vibrated abnormally. The vehicle was taken back to the dealer, who refused to repair the vehicle, stating that the vehicle had already been repaired. The contact's son noticed that a cover was missing under the steering wheel, and an unknown part was fractured. The dealer denied any wrongdoing. The contact spoke with an employee who spoke spanish and translated to the contact that an unknown part was damaged in the transmission. The dealer denied causing the issue. The contact stated that the dealer refused to repair the vehicle. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

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The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating and coming to a stop, the engine sputtered before the vehicle came to a complete stop. The failure had not occurred while the fuel tank was filled with premium fuel. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). However, the part to do the recall repair was not yet available. Months before the NHTSA notification was received, the contact stated that while driving at an undisclosed speed, there was a fuel-burning odor entering the interior of the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 129,000.

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The contact's daughter owns a 2018 Ford Escape. The contact stated that while her daughter was driving 60 mph, the vehicle hesitated and shuddered. The vehicle failed to exceed 60 mph. The check engine warning light was illuminated and flashing. The contact stated that the failure was related to customer satisfaction program: 21n12. The vehicle was taken to an independent mechanic who determined that the failure was due to the fuel pump and fuel lines. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA hotline. The approximate failure mileage was 116,147.

The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to start immediately and required several attempts before starting. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle returned to normal functionality; however, the vehicle drove rough. The check engine warning light and the maintenance warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel injectors and high-pressure fuel pump had failed. The contact stated that the fuel injectors were replaced. The vehicle was pending a diagnostic test by the dealer. The manufacturer was not notified of the failure. The contact related the failure to NHTSA campaign number: 25v165000 (fuel system, gasoline). The failure mileage was approximately 41,000.

The contact owns a 2020 Ford Escape. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle unexpectedly decelerated to 20 mph, and failed to accelerate as needed. There was an unknown warning light illuminated. The contact stated that the dealer had previously replaced the fuel pump twice, but the failure persisted. The vehicle was taken back to the dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2021 Ford Escape. The contact stated that while making a right turn at approximately 10 mph, a fuel odor had begun to leak into the interior cabin before the engine caught on fire. The a/c was activated during the time of the failure. No warning lights illuminated. The contact stated that while attempting to extinguish the fire, she fell on her stomach while pregnant, causing a miscarriage for which medical attention was sought. A police report was not filed. A fire report was filed. The origin of the fire was unknown. The contact stated that a nearby school bus provided a fire extinguisher for the contact to extinguish the fire. In addition, the contact stated that the vehicle's engine was replaced a the local dealer prior to the fire however soon noticed the vehicle was still not operating as normal. The dealer was notified but declined to provide a loaner vehicle. The vehicle was towed to a local residential address after the fire, where it remains on a driveway. The origin of the fire was unknown. The contact mentioned that, due to costs the vehicle was not diagnosed or repaired for the fire failure. Upon further investigation, the contact related the failure to NHTSA campaign number: 22v859000 (fuel system, gasoline) and NHTSA campaign number: 24v187000 (fuel system, gasoline however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2022 Ford Escape. The contact stated that occasionally, there was an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline). The local dealer was contacted during a recent oil change and informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

The contact owns a 2020 Ford Escape. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The contact stated that upon depressing the accelerator pedal continuously, the vehicle started. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was making an abnormal knocking sound. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel was not reaching the engine. The mechanic determined that an unknown part needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2012 Ford Escape. The contact stated that the vehicle was included in NHTSA campaign number: 16v777000 (fuel system, gasoline) and the vehicle was repaired under the recall. The contact stated that after the vehicle repaired, the vehicle would only start after several attempts. The vehicle was returned to the dealer, who acknowledged that the clamp for the fuel delivery module (fdm) flange was not properly placed, and the issue was corrected. The contact stated that the failure persisted while attempting to start the vehicle the following morning. The contact stated that there was an abnormal burning fuel odor entering the cabin of the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.

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The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to accelerate above 40 mph. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the camshaft. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 69,000.

The contact owns a 2016 Ford Escape. The contact stated while the vehicle was stationary, the vehicle became hard to shift into gear. The check engine warning light was illuminated. The contact's daughter took the vehicle to a dealer to be diagnosed. The contact was informed that the canister purge valve, valve cover, oil pan gasket, engine, and turbo needed to be replaced. The contact had received an unknown recall notification for the transmission. The contact authorized the canister purge valve to be replaced. The manufacturer was made aware of the failure and referred to the NHTSA hotline. The failure mileage was approximately 119,500.

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The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the vehicle hesitated. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline); however, the parts were unavailable to perform the recall repair. The vehicle was taken to the dealer, and the fault code ps04 was retrieved. The contact was unsure of the diagnostic result; however, the vehicle was repaired. The check engine warning light was reset, but the failure reoccurred. In addition, the contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the check engine warning light illuminated off and on every month. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v584000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

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The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local o'reilly auto parts store who diagnosed that the evap high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.

The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 47,000.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) and TSB 24n08. The contact stated that while his wife was driving 65 mph, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2011 Ford Escape. The contact stated that the fuel tank was leaking and there was an abnormally strong fuel odor inside and outside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who confirmed the fuel leak. The mechanic applied epoxy to the leak, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.

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The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact later discovered that there was smoke coming from the engine compartment and the a/c unit. The contact stated that after several minutes the vehicle returned to normal operation. The check engine warning light was illuminated. The contact was notified that the VIN was included in NHTSA campaign number: 22v859000 (fuel system, gasoline). The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 mph, the vehicle started to lose motive power. The contact stated that unknown warning lights illuminated, and an audible chime sounded. The contact merged to the side of the road and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission module and fuel pump had failed. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a second independent mechanic and was diagnosed with gas tank failure. The vehicle was repaired but the failure persisted. The vehicle was then taken to a third independent mechanic where it was diagnosed with a blown head gasket. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

The contact owns a 2011 Ford Escape. The contact stated that upon approaching the vehicle, the contact observed gasoline leaking underneath the fuel tank. The contact became aware of a crack in the gasoline tank seal. The contact stated that there was a constant odor of gasoline on the interior of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 240,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determine that the canister purge valve was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 80,000.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

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The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, stalled, and hesitated while accelerating. Additionally, on several occasions, the vehicle failed to immediately start. The vehicle was towed to the local mechanic, who diagnosed the vehicle and became aware that there was an odor of fuel on the spark plugs, due to a faulty fuel pump. The fuel pump was replaced, but the failure later reoccurred. The vehicle was taken to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The contact stated that the fuel pump had been replaced three times. The manufacturer was not yet contacted. The failure mileage was 75,000.

The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequent. The contact had taken the vehicle to a local auto parts store and was diagnosed and dtc: p0456 (evap. System); p0451 (evap. System switch) and p1450 bleed out fuel vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA campaign number: 18v735000 (fuel system, gasoline) for the canister purge valve (cpv) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 mph, the vehicle briefly jerked and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed that the coolant reservoir was devoid of coolant but was unable to determine were the coolant had gone, prompting them to internally inspect the engine and finding no damage. After further inspection the dealer observed that the fuel pump was cracked. The vehicle was repaired. After investigating the failure, the contact related the failure to customer satisfaction program 21n12. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2016 Ford Escape. The contact stated that after parking in the vehicle, the odor of fuel was present inside the garage. Upon inspection, the contact discovered fuel leaking from under the vehicle. The vehicle was taken to the local mechanic who diagnosed that the fuel lines had rusted and failed causing a fuel leak. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 23,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to a dealer for a diagnostic test. The contact was informed that the purge valve needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 63,700.

The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the vehicle was idling rough, accelerated rough, and started rough. The check engine warning light was occasionally illuminated. The vehicle was taken to two different local independent mechanics where the vehicle was scanned for an emission valve failure. The local dealer was contacted. The vehicle was not repaired. The contact had spoken with the manufacturer recall service representative where it was diagnosed with a fuel injection failure, that would be repaired by the manufacturer; however, the vehicle would not be repaired for an emissions valve failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 65,000.