Gasoline Fuel System Problems of Ford Escape - part 2

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v584000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

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The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. The vehicle was taken to the local o'reilly auto parts store who diagnosed that the evap high purge flow was faulty. No further information was available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 117,000.

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The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 47,000.

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The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline) and TSB 24n08. The contact stated that while his wife was driving 65 mph, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2011 Ford Escape. The contact stated that the fuel tank was leaking and there was an abnormally strong fuel odor inside and outside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who confirmed the fuel leak. The mechanic applied epoxy to the leak, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.

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The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact later discovered that there was smoke coming from the engine compartment and the a/c unit. The contact stated that after several minutes the vehicle returned to normal operation. The check engine warning light was illuminated. The contact was notified that the VIN was included in NHTSA campaign number: 22v859000 (fuel system, gasoline). The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

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The contact owns a 2017 Ford Escape. The contact stated while driving 70 mph, the vehicle started to lose motive power. The contact stated that unknown warning lights illuminated, and an audible chime sounded. The contact merged to the side of the road and the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission module and fuel pump had failed. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a second independent mechanic and was diagnosed with gas tank failure. The vehicle was repaired but the failure persisted. The vehicle was then taken to a third independent mechanic where it was diagnosed with a blown head gasket. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

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The contact owns a 2011 Ford Escape. The contact stated that upon approaching the vehicle, the contact observed gasoline leaking underneath the fuel tank. The contact became aware of a crack in the gasoline tank seal. The contact stated that there was a constant odor of gasoline on the interior of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 240,000.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determine that the canister purge valve was stuck in the open position. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 80,000.

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The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, an unknown message displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

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The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle jerked, stalled, and hesitated while accelerating. Additionally, on several occasions, the vehicle failed to immediately start. The vehicle was towed to the local mechanic, who diagnosed the vehicle and became aware that there was an odor of fuel on the spark plugs, due to a faulty fuel pump. The fuel pump was replaced, but the failure later reoccurred. The vehicle was taken to the local dealer, who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The contact stated that the fuel pump had been replaced three times. The manufacturer was not yet contacted. The failure mileage was 75,000.

The contact owns a 2018 Ford Escape. The contact stated that after refueling the vehicle, the vehicle hesitated and stalled. The contact stated that recently the check engine warning light illuminated, and the vehicle was stalling more frequent. The contact had taken the vehicle to a local auto parts store and was diagnosed and dtc: p0456 (evap. System); p0451 (evap. System switch) and p1450 bleed out fuel vacuum) were retrieved. The contact stated that a friend recently had a recall of NHTSA campaign number: 18v735000 (fuel system, gasoline) for the canister purge valve (cpv) completed and related the failure to the recall. The contact had spoken to the manufacturer and a dealer and was advised that the vehicle was included. The manufacturer referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.

The contact owns a 2017 Ford Escape. The contact stated that while his wife was driving at 35 mph, the vehicle briefly jerked and hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed that the coolant reservoir was devoid of coolant but was unable to determine were the coolant had gone, prompting them to internally inspect the engine and finding no damage. After further inspection the dealer observed that the fuel pump was cracked. The vehicle was repaired. After investigating the failure, the contact related the failure to customer satisfaction program 21n12. The manufacturer was not notified of the failure. The failure mileage was 78,000.

The contact owns a 2016 Ford Escape. The contact stated that after parking in the vehicle, the odor of fuel was present inside the garage. Upon inspection, the contact discovered fuel leaking from under the vehicle. The vehicle was taken to the local mechanic who diagnosed that the fuel lines had rusted and failed causing a fuel leak. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 23,000.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was displayed on the instrument panel. The vehicle was taken to a dealer for a diagnostic test. The contact was informed that the purge valve needed to be replaced. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 63,700.

The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the vehicle was idling rough, accelerated rough, and started rough. The check engine warning light was occasionally illuminated. The vehicle was taken to two different local independent mechanics where the vehicle was scanned for an emission valve failure. The local dealer was contacted. The vehicle was not repaired. The contact had spoken with the manufacturer recall service representative where it was diagnosed with a fuel injection failure, that would be repaired by the manufacturer; however, the vehicle would not be repaired for an emissions valve failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 65,000.

The contact owns a 2022 Ford Escape. The contact stated while driving approximately 25 mph, the vehicle abruptly stopped in the middle of the road with the message "brake applied" displayed. The vehicle immediately self-started and operated normally. The contact stated that during the failure the brake pedal was not pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact stated that the failure had occurred shortly after the vehicle was repaired under NHTSA campaign number: 24v187000 (fuel system, gasoline). The failure mileage was 33,007.

The contact owns a 2020 Ford Escape. The contact stated while refueling the vehicle at the gas station, fuel was splashing out of the fuel filler neck. The contact stated that upon attempting to refuel the vehicle again, the gas pump nozzle unintendedly stopped several times and fuel splashed onto the contact; however, the fuel tank was not full. Additionally, the check engine warning light was illuminated. The message "service engine soon" and other unknown messages were displayed on the Ford mobile app. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve was blocked and was obstructing the fuel circulation. The dealer determined that the fuel lines, the fuel system valves, and the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 43,578.

The contact owns a 2013 Ford Escape. The contact stated that there was an abnormal rattling noise and an abnormal fuel odor coming from the vehicle while the vehicle was idling. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a leak in the fuel line. The mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil pressure warning light illuminated. The contact also stated that there was fuel leaking underneath the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel leak was coming from the engine compartment fuel line. The contact was informed that the engine compartment fuel line needed to be replaced. The vehicle was repaired. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,399. The VIN was not available.

The contact owns a 2022 Ford Escape. The contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the evap ejector and the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,800.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #2. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine and transmission failure. The contact was informed that the engine and the transmission needed to be replaced. The vehicle was being repaired. The contact was informed that the repair would take approximately three weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 120,632.

The contact owns a 2014 Ford Escape. The contact stated while driving 30-35 mph, the vehicle stalled. The contact was unable to pull over to the side of the roadway. The contact was able to restart the vehicle and continued driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the canister purge valve had failed and needed to be replaced. The dealer related the failure to an unknown recall and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that while her son was driving approximately 65 mph, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that after stopping the vehicle and raising the hood, the engine was very hot. The contact stated that the coolant level was not checked. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 50,000.

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and lost automotive power. The check engine warning light had flashed on and off and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 14v525000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 115,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 mph, the engine overheated and the vehicle stalled, nearly causing a crash. The messages "engine coolant low" and “overheating - safety stop" were displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. The contact stated that the mechanic took the engine apart and replaced the cylinder head. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts. The contact activated the hazard lights and drove the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA campaign number: 24v187000 (fuel system, gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the nhsta hotline for further assistance. The failure mileage was approximately 180,000.

The contact owns a 2018 Ford Escape. The contact stated while driving 35 mph, the vehicle started leaking fluid. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel line was cracked. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to a cracked fuel line. The contact stated that the failure was related to customer satisfaction program: 21n12. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 75,000.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 mph. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the abs and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to smell a gasoline odor but was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 12v336000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds down a hill, the vehicle jerked, hesitated to accelerate, and stopped. The contact stated that the failure recurred while driving up a hill, the vehicle completely stopped, however, the vehicle was still powered on and upon depressing the accelerator pedal, the vehicle did not increase in speed. The vehicle was restarted but failure recurred. The contact stated that on another occasion while driving at unknown speeds, the vehicle jerked and the check engine warning light illuminated. The check engine light was illuminated for a few days and the failure recurred while driving at approximately 65 mph. The failure occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel line failure. The vehicle was not repaired. The vehicle was then taken to a another independent mechanic where it was diagnosed with unknown failures and recommended that the vehicle be taken to the dealer due to the failure being related to a recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was intermittently consuming twice the amount of fuel while driving at various speeds. There was no warning light illuminated. The contact documented that certain routine trip with the vehicle showed that a 25-mile trip was consuming 55 miles worth of gasoline. The dealer was notified of the failure but could not duplicate or diagnose the failure. The manufacturer was also notified of the failure and referred the contact to the nthsa hotline. The vehicle was not repaired. The failure mileage was approximately 81,000.

The contact owns a 2017 Ford Escape. The contact stated that after refueling the vehicle, the vehicle was difficult to start while still at the pump. The contact stated while driving at various times, there was fumes coming from the vehicle with the check engine warning light illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was due to the vehicle not having a gas cap. The vehicle was not repaired. At the suggestion of the mechanic, the contact attempted to use different grades of gasoline however, the failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle would fail accelerate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. The contact also received notification on his phone through the Ford mobile app. Upon his own inspection, the contact discovered that the high pressure fuel pump was damaged; the contact then replaced the high pressure fuel pump and the cam shaft follower. The contact then stated after two months after the repair, the failure return. The vehicle was then taken to an independent mechanic where the contact was informed that the fuel injectors and high-pressure fuel pump had failed. The dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was given a diagnostic fee. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to file a complaint. Upon investigation, the contact linked the failure to NHTSA campaign number: 25v165000 (fuel system, gasoline). The vehicle was not repaired. The failure mileage was approximately 63,000.

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