Steering Problems of Ford Escape - part 1

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to drive the vehicle back to the residence. Upon investigation, the contact discovered NHTSA campaign number: 14v284000 (steering); and linked the failure to the recall. The contact notified the manufacturer of the failure and was informed that the VIN was not included in the recall. The contact was then referred to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

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The contact owns a 2012 Ford Escape. The contact stated that while driving at 30 mph, the steering wheel locked. The contact used force to turn the steering wheel while driving to the residence. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who inspected the vehicle and retrieved dtc: b2278. The independent mechanic determined that the power steering control module and sensor had failed and needed to be replaced. The sensor was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.

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My battery light has been on for about a week it will come off and on thos morning as I was pulling into work I notice the power steering wasn't working right!.

See all problems of the 2019 Ford Escape 🔎.

My young daughter lost control of our 2011 Ford hybrid Escape vehicle with 94770 miles after starting the vehicle on moving off. She crashed into the sidewalk to avoid hitting pedestrians. All electric power steering assistance was lost. Car was taken to autonation Ford, st petersburg, FL. Service personnel stated and provided documentation showing that there was no recall for my daughter's vehicle VIN. However, there were recalls for this similar problem on other Ford vehicles and Ford hybrid Escape vehicles like hers. Please see attachment. Ford says this 2011 vehicle is not a part of the recall for this dangerous hazard and refuses to fix the problem.

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The contact owns a 2010 Ford Escape. The contact stated that upon starting the vehicle, the steering wheel violently drifted to the left, and the contact lost control of the vehicle. There was no warning light illuminated. Due to the failure, the contact used excessive force to steer the vehicle. Prior to the failure, the independent mechanic informed the contact that the same failure had occurred after the tie rod ends were replaced. The vehicle was taken back to the independent mechanic, who then had the vehicle towed to the dealer. The vehicle was diagnosed with a defective steering column. The vehicle was included in NHTSA campaign number: 14v284000 (steering); however, the recall was not related to the steering column failure. The vehicle was not repaired. The failure mileage was 125,365.

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Upon starting our vehicle, we received several warning lights relating to collision control and that the awd system had failed. This happened on a Saturday so we had to wait until Monday to bring the car in to the dealer for service. The service department told us that the diagnostic testing indicated that the awd module and the ptu actuator motor needed to be replaced. Our vehicle is under six years and under 29,000 miles, along with being garage kept and having regular maintenance.

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In other year models the power steering sensor has been under recall. I have a 2012 Ford Escape. That randomly the power steering does out this part has been replaced twice with no ultimately fixing the issue. It’s so dangerous when your driving 75 on the highway and the power steering goes out and the power heel jerks from your hands and you almost run off the road or run someone else off the road.

Electric power steering system failure related to the torque sensor. An unexpected loss of steering while driving. I was driving on the i95 on my way to work when all of a sudden I lost the ability to steer the car. It took all the strength I had to pull over to the shoulder before the car behind me swerved in the nick of time to avoid a collision. It was very scary. I turned the engine off gathered myself and turned the engine back on and the power steering returned. I exited the highway as soon as possible and drove to the mechanic. He ran a test on the car and the code came up for the recall for the electric power steering system failure which is a recall.

The contact owns a 2012 Ford Escape. The contact stated upon driving into the garage, the steering wheel was significantly loose. The steering wheel then detached but was held together by the electrical wires. There was no warning light illuminated. A mobile mechanic diagnosed the vehicle at the residence. The mechanic determined that the upper steering column shaft had detached. The vehicle was not repaired. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

I was almost home and all the sudden I could barely control my steering wheel, it was so hard to turn and I almost hit another car. Thats when it dawned on me the power steering quit working.

The contact owns a 2010 Ford Escape. While the contact’s wife was driving at an undisclosed speed, the vehicle lost power steering assist and was driven with manual steering. The message "power steering assist fault" was displayed. The vehicle was taken to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA campaign number: 14v284000 (steering) and contacted the dealer, and was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

Driving at normal rate of speed, power steering quits and almost lost control of vehicle. I had to struggle with steering to park vehicle away from traffic. Steering wheel becomes very stiff.

Out of nowhere, my vehicle had an awd module failure. This has led to several other subsystems being triggered and warning lights going off. It also disables awd. After consulting with a vendor, it appears that this is a problem that happens regularly with this vehicle around 55,000 miles. It is not a cheap fix, and results in a vehicle not being able to drive in awd. This is a safety concern in inclement weather, as the vehicle clearly has a shoddy component that is designed to fail early in a vehicle‘s life. It is also my understanding that Ford has now discontinued this vehicle, and I bet that this is one of the reasons for it. Please issue a recall immediately so that Ford has to pay for its own mistakes and not the customer.

The contact owns a 2008 Ford Escape. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v284000 (steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 159,000.

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The power steering in my '08 Ford Escape has intermitten issues, and does not engage sometimes (especially when starting the vehicle). There was a recall by Ford (recall 14s05) in 2014, and when I called the Ford customer service, they said the recall was repaired in 2015. They said my current issue would not be covered under the recall. I called my local Ford dealership, and they said they would likely not cover the repair either. This recall is for the electronic power steering, which is a major safety issue.

Steering wheel locked up hard to turn wheel consuming(burning) way more gas than normally would.

See all problems of the 2013 Ford Escape 🔎.

This vehicle has had multiple issues with starting. But now there’s a “steering assist fault” that clearly Ford is aware of but has decided that manufacturing this vehicle anyway was the way to go. The vehicle won’t start again now because of this issue. What happens is the vehicle loses its assisted steering and sometimes while driving which is extremely dangerous.

See all problems of the 2017 Ford Escape 🔎.

My steering wheel became loose on my 2016 Ford Escape while driving the car. I went home due to this safety hazard so not to cause a major accident. I went online to see if there was a recall on my car for this safety item. I found out my car had no recalls however, the 2014-2018 Ford fusion and the Lincoln mkz were recall for steering wheels detachments. I went to coggin Ford (jacksonville, FL) to inspect my car. Ford did not find a recalls on my car and found the steering wheel bolt that holds the steering wheel to the steering column was loose. They removed the bolt and installed lock-tight just like in the recall of the other vehicles. I have a video of the loose steering wheel prior to delivering the car to Ford, Ford sent a video on the required service to fix the loose steering wheel, and I have invoice showing Ford repaired the loose steering wheel. I scanned the invoiced into the system. Ford service video is in an mp4 format and unable to change, if you give me an email address, I can forward the service request video to you to view. I took a video of the loose steering wheel with my cell phone however, the video is too large to forward in this document. If I could get a cell number, I could forward this video to you.

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The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving 30 mph, the vehicle lost power steering functionality. The power steering assist message was displayed; however, the driver continued driving the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with an intermittent failure with the steering. The dealer stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 59,555.

The contact owns a 2011 Ford Escape. The contact stated that while his wife was driving 40 mph, the steering wheel became difficult to turn. The contact stated that several messages were displayed. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure NHTSA campaign number: 19v632000 (steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure and opened a case. The failure mileage was 251,000.

While driving, steering column locked up and could not turn - nearly causing crash. Steering column is not key locked, but still will not turn in any position. A few small clicks right behind the steering and one loud click immediately before strong locked up was the only indicator that something was wrong.

Subject: urgent safety concern – request for recall coverage assistance to whom it may concern, I am writing with a heartfelt and urgent request regarding a serious malfunction in my vehicle's steering column, which has made it extremely difficult to turn. This presents a clear and dangerous safety hazard, particularly on expressways and in everyday driving when the ability to maneuver quickly is critical. My safety, my child’s safety, and the safety of others has been compromised due to this issue. The vehicle has been thoroughly inspected by a mechanic, and there were no warning lights or prior indicators of an impending failure. I have learned that there is an active recall related to this exact issue for vehicles manufactured between 2008 and September 2011. My vehicle was manufactured in January 2011, just a few months before the cut-off. To be denied assistance over a matter of months feels deeply unfair and disheartening — especially when the failure matches the recall description exactly. I am a single parent who depends on this vehicle for work and daily life. The financial burden of repairs right now is overwhelming, especially given the rising cost of living, inflation, and how expensive everything has become. I’m simply trying to keep my family safe and get to work. I am respectfully and desperately asking you to reconsider support and allow my vehicle to be included in this recall, as it clearly qualifies based on the issue — if not technically by the cut-off date. Please don’t let a few months be the reason help is denied when it’s needed most. Here is my vehicle information: VIN: 1fmcu9d79bkb35915 make/model/year: 2011 Ford Escape manufacture date: January 21, 2011 thank you for your time, understanding, and attention to this matter. I truly hope you can see the urgency and importance of this request.

The power steering is not working.

My daughter was driving and her power steering went out. She lost control of her car because she couldn't steering it. She almost wrecked the car, but was able to get it off the road. Her safety, and that of others around him was at risk as she almost hit several other cars as she struggled to get her car off the road. Previous to this, we owned a 2008 Ford Escape, which the same thing happened while she was driving on the highway. Again, she was lucky to barely avoid getting hit as she was stopped in the middle of the highway. We took the 2008 to a Ford dealer but were told the car didn't qualify for the recall so we paid for the repair. Now we have the 2010, and are being told that the recall repair was done in 2015, so now that this dangerous issue is reoccurring, it doesn't qualify for the safety recall because it was already done, yet here we are, with her in traffic and no steering yet again. . . And us trying to get this car fixed again. At this point, an independent service center is confirming the issue with the steering column. It hasn't been inspected by police, but has been by the service center. There were no other warnings lights or symptoms prior to this occurrence.

The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the steering wheel became extremely tight. The vehicle was taken to an independent mechanic where it was diagnosed with a failed power steering module. The contact was advised that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA campaign number: 14v284000 (steering) as a possible cause for the failure; however, the VIN was not included in the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Escape. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel made an abnormal whining sound. Additionally, the contact stated that while accelerating from a stop, the vehicle hesitate. There were no warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 Ford Escape as well as many complaints filed for this same issue by many individuals. This needs to be addressed by Ford . It is unfair that I foot a $2000 or more repair bill for their faulty manufacturing.

While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to Ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.

See all problems of the 2022 Ford Escape 🔎.

-electric power steering system. Yes, it is available for inspection. -my safety is high risk with this issue. -no. -no. -yes. A message saying "steering assist fault service required" few time would pop up and the steering wheel couldn't move. I would turn off the vehicle and turn it back on, the message would go away.

See all problems of the 2014 Ford Escape 🔎.

Every time I tried to put gas in the car it will not start and the steering wheel locks.

It has the no power steering problem just like the other vehicles of the same model and year.

The contact owns a 2008 Ford Escape. The contact stated that while driving on several occasions at various speeds, the steering wheel became firm and difficult to turn. The contact stated that the air bag and traction control warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

The contact owns a 2009 Ford Escape. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who determined that the failure was caused by the egr valve. The local dealer was contacted and confirmed there was no recall coverage on the VIN for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The approximate failure mileage was 129,082.

Unknown. Cranked vehicle and had no power steering. 05/27/25.

The power steering assist fault warning light came up and my steering wheel became hard to steer.