Steering Rack And Pinion Problems of Ford Escape

The contact owns a 2010 Ford Escape. The contact stated that after stopping to refuel the vehicle, while driving out from the gas station at 10 mph, the vehicle drove over a pothole; however, further down the road the vehicle started pulling and tugging. The contact drove the vehicle to the local dealer to be diagnosed. The contact was informed that subframe was fractured, the rack and pinion, and the passenger’s side control arm needed to be replaced. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,067.

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The contact owns a 2013 Ford Escape. The vehicle was taken to a local mechanic for routine maintenance where it was diagnosed with needing the rack and pinion replaced. The contact stated that there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

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Vehicle steering stiff and does not unlock after starting. Must work moving steering wheel force able to unlock to drive. Also makes noise when driving and turning the wheel. I thought it was a low battery taking/conserving power; however upon taking to Ford dealership it was diagnosed that my rack and pinion needs replaced. My 2018 Ford Escape has approximately 46,000 miles and is out of warranty. The Ford technician indicated this was an unusual repair due to they usually don't see this repair on vehicles that have low mileage and it's about 100,000 miles less than he usually sees. It is a driving hazard and could have went out completely while I was driving. So disappointed and feel there is a definite factory-problem. I bought this vehicle new.

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The steering wheel spins very fast if you let go of the wheel. You are not able to control it on the road. This occurs forwards or backwards. If you try to back up, and turn the wheel one way, it will not steer the correct direction and the steering wheel spins on it's own. Very dangerous. The repair shop has replaced the rack and pinion and it did not fix the problem. They are unable to determine what the issue is.

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2016 Ford Escape. Consumer writes in regards to defective rack and pinion system. The consumer stated the rack and pinion system needs to be replaced due to a faulty snesor. The vehicle had 23,907 miles on it.

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Having problems with the power steering sensors. Steering to make an a lot of clicking noise and vibrations. Looking at youtube videos and I've seen a couple where they said that they were paid back because of a recall on this issue with the rack and pinion steering. Looks like the average price just for the part is about 750 and with labor it's about 1500. Why isn't this re-called my steering wheel keeps locking up and doing crazy stuff but there's no recall that I can fine but why are people telling me that they got money back? seems to be a big issue with the front end of these cars also but I'm concerned about this power steering not working very well.

Power steering fails intermittently when in motion and turning. . . Sometimes before pulling out. This has been diagnosed by Ford as a rack and pinion issue with a repair quote of $2,164 to replace. The car has under 69,000 miles.

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When approaching a light power assist failure error appeared I quickly realized that steering was extremely difficult. Luckily I was close and able to get to work. I turned the car off and back on and the power steering returned. 2 weeks later it happened again while turning into a parking lot. Luckily happened at slow speed. I made an appointment to take it in to my Ford dealer. On the way to the appointment the steering went out twice. I received a call from the service department a few hours after dropping the car off informing me that the error appeared when they pulled it in and that the rack and pinion needed replaced. Had to get a loan to pay for the $2,000 repair. Reading complaints it seems like there should be a recall. The vehicle only has 40,740 miles. No issues since repair on 9/19/2019.

Tl the contact owns a 2014 Ford Escape. The contact stated that the steering wheel was extremely difficult to turn in either direction and required excessive force. B & b Ford (10476 dunbarton blvd, barnwell, SC 29812, (803) 259-5524) was notified of the failure and diagnosed that the rack and pinion needed to be replaced. The dealer had not received authorization to repair the vehicle because there was no electric power steering recall. In addition, the five year warranty statute expired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 60,200.

Son was driving car on local roads when power steering failed. He was eventually able to pull to the side of the road and wait for tow truck. Car was delivered to sheehy Ford dealer in gaithersburg, MD. Received call today that the rack and pinion steering on the car, with fewer than 75,000 miles, "burned out" and related repairs run $2,400+. My brief research of the matter suggests that this is a manufacturer issue and should be covered by Ford and the dealership as if it were a recall. It appears that Ford has capitulated in some instances and instructed dealer to repair at no cost. How do I compel the manufacturer to do the same for me?.

2014 Ford Escape 60,000 miles replaced the battery lost control of power steering had to bring to Ford dealer they said it would need to be re-flashed they than called and said it needed new rack and pinion for the steering and new alignment for $2200 not sure if this was the problem if this is typical of the Escape but it should not of happened with a vehicle with this few of miles.

Power steering assist fault error would come on when turning onto a street which would eliminate all power steering to the vehicle. This would happen at anytime when driving. I had the vehicle (2013 Ford Escape) serviced on 7-18-18 at the dealership. The service center informed me that the error was caused by a faulty electronic assist rack and pinion and needed to be replaced. My vehicle has only 41000 miles. I feel this is a safety issue and should be noted for a recall.

I was driving to work last Friday and I suddenly heard the alert signal and dashboard light and then I couldn't turn the steering wheel. The error message on the dash said "steering assist fault service required". I was able to turn the wheel enough to get it off the road. Luckily I was only going about 35 mph on the highway. The power steering had failed as I was driving down the highway. There were many other cars around me, but luckily they avoided me. I have one repair quote for $2000 to repair the entire power steering rack and pinion system, of which we cannot pay. We took it to 2 other mechanics who reported that they were unable to fix it because it was an electric system and had to be reprogrammed by the dealership service dept. From my research, this is the same issue Ford had with their 2008-2011 Ford explorers.

The contact owns a 2013 Ford Escape. While the vehicle was operated on the highway, the steering column seized. In addition, the liftgate opened independently. The vehicle was pulled over to the side of the road and driven to the contact's residence. The steering assist fault warning indicator illuminated. The vehicle was taken to autonation Ford miami (16800 NW 57th Ave, hialeah, FL) where it was diagnosed that the electric power steering and rack and pinion were defective and needed to be replaced. The manufacturer was contacted and provided case number: cas 13322662. No further assistance was offered. The manufacturer referred the contact to NHTSA due to them stating that the federal agency was responsible for adding recalls. The failure mileage was approximatley 63,606.

November 21st, 2016 rack and pinion failed at 32,300 miles on a 2014 Ford Escape 4x4 titanium. 2. 0 turbo. Dealership said it was defective and unit was making a "ratchet" noise when turned. Dealership said it was all covered under warranty and replaced unit at no charge. One month later service manager called me and said it was not covered under warranty, even though my vehicle is less than three years old and had under 36,000 miles, even at the time they called in December 2016. Last Ford I will ever own. This is my wife's car and the Porsche dealership that services my vehicle never treats me like this. Dealership expects me to pay the bill now. After telling me previously it was covered under warranty. Thinking about getting a lawyer just for principle of the issue to deal wih the dealership.

We were driving on the freeway on 10/12/16 when all of a sudden without warning the steering went completely out. I couldn't turn right or left. I had my family (wife, 2 children (1 autistic) and dog) in the vehicle. We barely avoided a couple accidents and a wall. Managed to push the vehicle to safety. I had a tow truck pick it up, take it to the dealer. Turns out the rack and pinion went out. The Ford dealer service advisor said he'd help me out with the price which was estimated at 1400 dollars. It took the dealer 6 days to have my vehicle ready. They said there was nothing they can do. They are an independent dealer. To take my issue up with Ford. I contacted the number that they gave me and the customer service rep at Ford said that the decision made by Ford motor company was just to notate that this happened. There was nothing they can do.

Power steering fails without warning and displays the fault message "steering assist fault: service required". Failure makes steering very difficult and can result in loss of control. Dealership identified the cause as a internal failure of the pscm (power steering control module) and replaced the pscm and rack and pinion assembly to repair. Please note that earlier model year Ford Escapes have a similar problem and have been recalled under NHTSA campaign number: 14v284000 and Ford recall number 14s05. As this issue is identical to the prior recall, I strongly suggest adding the 2013 model year Ford Escape vehicles to the recall. The most common time for the power steering to fail was right after startup and maneuvering out of a parking spot on a city street or garage. At this low speed manual steering is difficult and aggressive braking is required to avoid an accident once the inability to setter is apparent to the driver. Once the steering fails and the fault message appears, it could be occasionally reset by shutting down the engine and restarting the car. Turning off a car on a public road to regain steering control is undesirable and unsafe. I spoke with both Ford customer service and the Ford dealership and both claimed that there are no tsbs or recalls describing the loss of power steering for the 2013 Ford Escape. The repair invoice (attached) shows that the dealership verified the failure of the power steering control module (as in prior recalls of earlier model years) and the need to replace the pscm and entire pscm/rack and pinion assembly. The mileage at the time of repair was 45281. The fault occurred intermittently at earlier mileages and became more frequent with increasing mileage up until the time of repair to to safety concerns.

The contact owns a 2009 Ford Escape. While driving 70 mph, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The contact mentioned that the vehicle was previously serviced per NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The failure mileage was 180,000.

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The contact owns a 2014 Ford Escape. The contact stated that the electronic power steering warning indicator illuminated and the steering wheel seized. The contact had to apply force to turn the steering wheel in either direction. The dealer (cavalier Ford greenbrier, 1515 s military hwy, chesapeake, va 23320, (757) 424-1111) diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was notified and suggested that the dealer repair the vehicle. The failure mileage was not available.

Tl-the contact 2008 Ford Escape. The contact stated that when driving at various speeds or in the park position he would notice excessive play in the steering wheel. The vehicle was taken to the dealer who diagnose that the steering rack and pinion needed to be replaced. The manufacturer was contacted and they advised him that the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was approximately 119,500 and the current mileage was approximately 120,000. Pmb.

Submission from re Ford Escape 2001 safety recall notice 11s24 the consumer received a recall notice in Jan 2012. The notice indicated she would be informed when the parts required to complete the safety recall would become available, which wouldn't be until the second quarter. The vehicle caught on fire while parked, which was prior to the recall, but was quickly extinguished. Shortly after the fire, the vehicle was repaired. Several months later, the consumer was partly compensated by Ford in the form of a check for $1900 accompanied by a document which stated by accepting the compensation, she would also be signing off on any other claims. The consumer also stated the catalytic converter, exhaust manifold, master cylinder, wiring harness, abs, brake line booster, power steering rack and pinion, tie rods, intake manifold as well as the air bag were all replaced. The steering column would freeze, the rear passenger door handle fell off, rendering the door unstable, the coolant light illuminated, the oil pan needed to be replaced, the air condition stopped working and the rear shock were leaking.

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The contact owns a 2007 Ford Escape. While driving approximately 40 mph, the steering wheel became difficult to maneuver while turning. There was also an abnormal hissing sound within the steering column. The vehicle was taken to seven different independent mechanics for diagnostics. The mechanics replaced the driver side lower control arm, ball joints and steering pump. The failure continued after the repair. Later, the failure recurred and the contact lost control of the steering wheel. The contact then crashed into another vehicle. The vehicle was taken back to the independent mechanic who advised that the rack and pinion would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 42,000.

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The contact owns a 2005 Ford Escape. The contact stated that the vehicle was very difficult to steer and would sporadically shake violently. The dealer made two attempts to duplicate the failure by replacing the rack and pinion however, the failure recurred. The manufacturer was not notified of the failure. No repairs were performed. The current mileage was 203,481 and the approximate failure mileage was 79,500.

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The steering in my Escape started to become tighter and tighter as I would turn and so, I scheduled a maintenance check through my local Ford service dept. Much to my surprise, they found that the rack and pinion had gone bad. I have 40,000 miles on my vehicle and as you know this exceeds the typical 3yr/36,000 mile warranty. My truck is 13 months old. This is a major component of the vehicle and could have caused me to have an accident.

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Steering started to clunk and bind on occasion. Effort would go up but it would respond when turned. It rapidly got worse where it would clunk and bind and skip a section while turning. Only three days from start to skipping while turning. Finally it was skipping and binding on every turn. Took to dealer they found rack and pinion was bad. (the car was never in an accident or taken off road. ) rack was ordered and replaced.

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The power steering fluid was leaking due to rack and pinion failure. The dealer replaced the rack and pinion.