Steering Column Problems of Ford Escape - part 1

The contact owns a 2014 Ford Escape. The contact stated that while driving their vehicle at various speeds they noticed that an abnormal clicking sound can be heard from the steering column. The contact stated that when this sound occurs the vehicle's steering wheel will seize and the contact is forced to pull over onto the side of the road, to restart their vehicle, in order for the power steering to function properly again. The battery and the check engine light also remain illuminated when this occurs. The battery. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 204,000. The contact also stated that the vehicle is experiencing symptoms from an unknown recall that were remedied by the original owner.

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The contact owns a 2008 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the steering fault message displayed before the steering wheel became difficult to turn in either direction, making the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the steering column bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 14v284000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 128,000.

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Steering wheel turns automaticlly to the right when staring vehicle. I took the vehicle to horne Ford of nogales they followed service procedure as per workshop manual found and determined electric steering column (failed) they recommended repairs: electric steering column assembly. I have a repair estimate a cost of 2,827. 00.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the steering fault message displayed. The vehicle was towed to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

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The contact owns a 2014 Ford Escape. The contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. The contact was able to restart the vehicle and resumed normal driving operation. A few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 122,000.

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The contact owns a 2009 Ford Escape. The contact stated while driving approximately 5 mph, the vehicle steering wheel became difficult to turn. The contact stated that the traction control warning light was illuminated. The vehicle was taken to the local dealer shults Ford south (900 regis Ave, west mifflin, PA 15236, (412) 653-5800) where it was diagnosed with needing the steering column to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering). The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure. The failure mileage was approximately 76,395.

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While driving, my power steering went out to where I could not turn the steering wheel to turn a corner which almost lead to me and my husband getting hit by a semi truck. The car had been running and turning just fine up to stopping at the stop sign. Once I went to turn right, I couldn't turn the steering wheel and went straight through the intersection instead which is when I was almost hit by a semi truck that was headed in the other direction because I couldn't turn right, my car went straight the the intersection. Had to turn the car off sit for a few minutes, turn it back on and then it worked. Took it to the auto repair shop 3 days later and it happened again to them. The power steering just stops working while the car is already driving down the road which is not safe at all. Thankfully I was not in the highway yet. There is a current recall for this power steering torque issue and it is recommended that the whole power steering control module be replaced. Was told by Ford that this is VIN specific. However, my 2011 was manufactured in kansas city and came off the manufacturing line on 9/27/2010. Recall states that this affected 2011 Ford Escapes from the kansas city plant through 9/16/2010. Ford would not tell me when the steering column portion of my car was actually constructed before coming off the line on 9/27/2010 and could not verify parts that were used in the steering column module yet the issue this car is having matches exactly what that recall was for. I do think this recall needs to be further evaluated as it has obviously effected more vehicles than Ford is willing to admit or look into especially since my car's manufacturing date was only 16 days after the recall date from the same manufacturing plant of kansas city.

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My steering column started lock up about 2 months ago. It happening more often now. I have to turn the engine off and it reset itself. I was told by mechanic that is is the steering column and would have to fix by dealership because they have the special tools. I also searched y-tube and their was recall on the power steering sensor back in 2009 through 2011- I did not purchase this truck until 2016. This is dangerous and can cause an accident. I should not have to pay for repair, when it was not fixed accordingly during the recall. I see there has been several of these complaints over last 3 months. I used this car to travel out of town, but thank goodness it start happening in city street. This is a accident awaiting to happen.

2012 Ford Escape. Consumer writes in regard to reimbursement for replacement of steering column. The consumer stated the vehicle's steering column locked up while driving.

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Tl the contact owns a 2009 Ford Escape. The contact stated while driving 55 mph, the screen display started beeping. The vehicle loss power steering assist, requiring extra effort to steer the vehicle. The contact drove the vehicle to an independent mechanic and was informed that similar vehicles were subjected to a recall on the steering. Hoffman Ford (5200 jonestown rd, harrisburg, PA 17112, (717) 657-1600) was contacted and the contact was informed that the VIN was not subjected to a recall. The contact was provided an estimate of approximately $3,000 to have the steering column replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 207,000.

My Escape's steering wheel began locking up when I would start the car. I was able to get it working after restarting it a couple times, and thought nothing of it. After awhile I took it to my mechanic, who told me the steering column would need to be replaced at some point but it was not urgent. He greased my wheel to make it less susceptible to locking up, which worked for a bit. The wheel started locking up again when I would start the car, and it got harder to fix it over time. It eventually started locking up while I drove, so I had it towed to a different mechanic near me. They told me to take it to a Ford dealership in lexington, ky, where it was not serviced. I was told again I need a new steering column because my power steering was out by both mechanics. I took it to yet another mechanic, where I was told the same thing. It still has not been fixed. My Escape has already been fixed under the previous steering recall, but this is happening to a lot of people that own Escapes recently, and it will result in a horrific accident if not fixed.

My power steering went out. I was lucky not to have an accident. I have been told there have been recalls on the torque senser in the steering column, on the Ford Escapes. The mechanic was able to reset it. I drive in fear of it happening again. He said it would likely happen again. My VIN does not show on the recall.

Tl- the contact owns 2009 Ford Escape. The contact stated while driving 5 mph, when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to local dealer sheehy Ford Lincoln of richmond located at 10601 midlothian turnpike, richmond, va 23235, where it was diagnosed with needing steering column to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure and informed NHTSA campaign number: 14v284000 (steering) was serviced back in 2014. The failure mileage was 189,687. Dp.

Power steering would go out intermittently without warning making steering control very difficult especially at lower speeds. It eventually went out completely while I was visiting florence, or from seattle, wa. The first time it happened it was on a city street at a low speed, making it very difficult to manuver especially turning and parking. After that it happened any where I drove. I took it to an independent garage for some other problems and mentioned this. They did research finding out about a recall that had been done on these vehicles for that issue. I myself then did some research finding out that it had been taken in for the recall in June of 2014. I then took it to the johnston motor CO. In florence, or. They did testing and found that it is reccomended that the pscm/steering column be replaced, estimated cost is $1690 and since Ford did the "sensor replacement" on the recal l it now my problem. I have read dozens of complaints from people who had the problem fixed through the recall and are now dealing with the same problem. I had to drive home to seattle from florence or with no power steering and pray that it didn't lock up completely. I am a 70 year old woman with back problems and arthritis, I was in pain to the point of not being able to stand up straight for 4 days after driving home, herding that monster down the road. Mileage at time of this is at 67,400.

My power steering went out on my car while driving at highway speeds and did not return once the car was shut off and restarted. Once I was able to return it to the dealership, a diagnostic test showed error codes of b2278 and b1342. Both codes were covered under original recall by Ford recall number 14s05. My car did have the recommended recall in 2014 which included the computer reset. This obviously was not sufficient to keep the power steering properly working and I have now been quoted $2200 to replace the entire steering column. I have read reports that this recall does not pose risks to safety as the power steering usually is off by the time the car starts so it is known when driving the car from the start. I can tell you that, that has not been our experience. The power steering as stopped while driving on the highway. This vehicle is our family car which regularly contains my 4 and 2 year old children. I am outraged by the number of similar complaints I have found online and yet we are told this recall was �fixed. � this recall needs to be further investigated as it absolutely poses potential harm.

While parked and trying to start the steering column would not unlock. After wiggling the column back and forth while turning the key the vehicle would start. As soon as you put the vehicle in drive the steering column would lock. After a while it would remain unlocked but it was too difficult to steer. No maintenance code or warning light indicators. Two days prior had driven approx. 470 miles from PA to nh with no issues. Initial research suggest an issue with a worn key switch. A less than $200. 00 fix. Had it towed to the local Ford dealer (dover nh). Diagnosis - adaptive collapsible steering column: power steering control module fault. (part of column). This is causing your steering concern. Item description: the adaptive collapsible steering column is an integral part of the steering and safety system. This is the part that transfers your turning of the steering wheel to the steering gear. The adaptive collapsible is a very important safety feature it will actually collapse during a frontal impact accident to keep the driver from being thrown directly into the steering wheel. Reason - if the adaptive collapsible steering column is broken then you will be unable operate your vehicle. Quote 3-4 days for parts - $1,995. 69 to repair. I am a female college student on my own and can't afford a $2,000. 00 repair or a car payment. I need a safe car to drive but unfortunately feel I am being taken advantage of.

I was exiting the freeway, turning left when all the sudden my steering wheel froze and I was unable to turn. I barely got myself to a safe place to park my car and was lucky to not cause an accident. I took it to a Ford dealership/ repair shop where they told me the steering shaft torque sensor needed to be replaced and that they had to fix the steering column too. There was a recall on 2008-20011 Ford Escapes for this exact issue!! however when I called Ford to set things right they told me they would not honor the recall. The previous owner got a software update though this was only 1 of 3 fixes that Ford should have done. Ford knows they have unsafe cars on the road and yet they tell the consumer to pay for their improper and faulty product. I don't see why I should have to pay for this when this has been an issue that was recalled; an issue that is exactly what happened to my car. Ford is choosing to not fix the problem and it is a major safety issue to myself, my family and those on the road. How can you get around not fixing your recall? how is that legal?.

Tl- the contact owns a 2009 Ford Escape. The contact stated that while driving approximately 15 mph the steering wheel column locked up when attempting to make right turn. The contact stated they had to slow the vehicle down and attempt to steer the vehicle straight in order to avoid crashing into any nearby vehicles. The contact pulled the vehicle to the side of the road and had the vehicle towed. The contact took the vehicle to a certified mechanic who diagnosed that the eps failed. The contact contacted the dealership (beau townsend Ford Lincoln located at 1020 w national rd, vandalia, OH 45377 phone number 937-898-5841) who informed them that the VIN was not included in the recall NHTSA campaign number: 14v284000 (steering) therefore they were unable to provide the repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 158,000. Gl.

As the driver was driving at various speeds the steering assist gave out both during turns and on highway travel. No indication or warning was given and the car receives scheduled maintenance at Ford dealerships. Was diagnosed by a local mechanic that steering column needs to be replaced and that this model is not covered in the recent recall.

Tl-the contact owns a 2011 Ford Escape. The contact stated that while coming to a stop at a light and restarting from a stopped position the power steering malfunctioned. The issue happens off and on and is worse to impossible to steer at slower speeds. The vehicle was towed to the dealer ken grody Ford buena park : orange county CA's #1 Ford dealer 6211 beach blvd, buena park, CA 90621 (888) 263-7926. They said it was a torque sensor and the entire steering column needed to be replaced at a cost of $3,000. The manufacturer stated that it was no recall on the vehicle. The failure mileage was 110,000. Tf.

Tl- the contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the power steering ceased without warning. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective steering column that needed to be replaced. The contact spoke with the manufacturer where she was informed that she would have to take the vehicle to a local dealer to be diagnosed. She was also informed that her vehicle was not included in NHTSA campaign number: 14v284000 (steering). The vehicle had not been repaired. The failure mileage was 119,000. Jo.

Tl � the contact owns a 2009 Ford Escape. The contact stated that the steering lost power while her husband was driving at an unknown speed. There was no known warning. The vehicle was taken to the koons Ford of annapolis dealer (888-250-9459, located at 2540 riva rd, annapolis, MD 21401) where it was diagnosed that the steering column assembly needed to be replaced. . The manufacturer was made aware of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 150,000. Fe.

Electric power steering goes out all of a sudden while I'm driving. I have to man handle the wheel till it comes back and it almost caused a couple of bad accidents. I don't like feeling unsafe driving a car I'm paying for especially with my kids in it. Took it too the dealership to get diagnosed and my torque sensor in the steering column has a bad connection, and can cause the wheel to lock up. The most frustrating part is my particular VIN is not covered with the recall for the exact same issue with other 2011 Ford Escapes. I don't have $700 to dish out at all times working for the army. Would be awesome if the recall would cover all 2011 Escapes so I can get the issue fixed and my family doesn't have to stress about it anymore.

Tl the contact owns a 2012 Ford Escape. While driving 65 mph, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact was able to park on the side of the road. When the vehicle was turned off and restarted, the vehicle was able to drive to its destination. The contact stated that the failure recurred on November 11, 2019. The vehicle was taken to echelon Ford (located at 4 s white horse pike, stratford, NJ 08084, (856) 627-8400), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the steering column needed to be replaced. The manufacturer was notified. The failure mileage was 120,000.

The contact owns a 2011 Ford Escape. The contact stated that while driving at various speeds, the vehicle loss power steering assist without warning. The contact stated that the power steering functionality returned after the vehicle was restarted. The contact had taken the vehicle to an independent mechanic where he was informed that the steering column needed to be replaced. Liberty Ford maple heights (5500 warrensville center rd, maple heights, OH 44137) and the manufacturer were notified of the failure. The contact was informed that his vehicle was not included in NHTSA campaign number: 14v284000 (steering). The vehicle was not repaired. The failure mileage was approximately 117,000.

Tl the contact owns a 2009 Ford Escape. While accelerating at 25 mph, extra force was needed to steer the vehicle. There were no warning indicators illuminated. The vehicle was taken to advantage Ford Lincoln sales (885 hagerty dr, fremont, OH 43420, (800) 354-2220) where the contact was informed that the vehicle was not included in NHTSA campaign number: 14v284000 (steering) and that the steering column needed to be replaced. The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was 119,000.

Tl the contact owns a 2010 Ford Escape. While driving various speeds, extra force was needed to steer the vehicle. There were no warning indicators illuminated. The vehicle was taken to an unknown dealer where the contact was informed that the vehicle was not included in a recall. The vehicle was also taken to an independent mechanic who diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Tl the contact owns a 2011 Ford Escape. While driving 5 mph, the steering wheel became difficult to turn. The contact had to turn off and restart the vehicle multiple time until the steering was able to function normally. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering). The vehicle was taken to towne Ford of redwood city (located at 1601 el camino real, redwood city, CA 94063, (650) 366-5744) where it was diagnosed that the steering rack sensor, two column bolts, and the epa system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 89,889.

Driver fault assist error. The power steering stopped working and vehicle had to be towed. Had to have the entire power steering column replaced. This happened when the car was parked after driving on the highway for 3 hours. We stopped for a break at a rest stop and when the car was started to continue the trip it gave the error and the power steering didn't work.

A knock started in my steering column. I got increasingly worse. My steering became jerky and uncontrollable. I was able to get my truck to a repair shop. They found the steering column bad. This will be the second time since I have owned the truck that this steering column has gone bad. This is very dangerous and could have caused a very serious accident if I did not learn from the first recall. Two times with the same part and problem. I do not think this was fixed and a continued investigation into the steering column should exist.

Tl the contact owns a 2009 Ford Escape. While driving 40 mph, the steering seized. The contact had to use excessive force to steer the vehicle. The vehicle was taken to huntington Ford Lincoln (333 w jericho turnpike, huntington, NY 11743, (833) 386-3267) where it was diagnosed that the housing and column assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 40,800.

~tl the contact owns a 2008 Ford Escape. When the vehicle was started, the power steering assist warning indicator illuminated and the vehicle was difficult to maneuver. The vehicle was taken to an independent mechanic where it was diagnosed that the entire steering column needed to be replaced. The vehicle was repaired, but the failure persisted. Several Ford dealers were contacted by telephone and the contact was informed that the vehicle was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.

On April 15, 2019, we purchased the used 2009 Ford Escape with less than 33,000 miles. Our teenage daughter drove it to work on April 17, 2019 with no noticeable issues, and when she was on her way home, she noticed something was wrong with the Escape. The steering wheel was getting more difficult for her to move as she was leaving work and coming home. We had purchased the Escape only 2 days prior, so we called the dealership which said there had been no known issues, of coarse. We took the Escape to a local Ford dealer who informed me the computer had been reset for this issue in 2014, when a recall was issued. He said as tight as the steering was, it was definitely unsafe to drive. They tried resetting it again with no improvements at all. Entire steering column had to be replaced. I was given an estimate then. This could have caused our daughter to have an accident from my understanding. We had to pay for the repair work, but was notified from the repair man that a recall had been issued in 2014 for this reason. I have spoken with several representatives today, and one informed me that this Escape was not included in the recall, even though it has had the same issues as others in the 2008-2011 range. I understand the VIN number was run and they said no issues with this vehicle, but I have the repair work to prove it did. So I would like this to be researched further if possible, with this happening, why was it not included in the recall? reimbursed? one representative informed me that this Escape was not manufactured in the location the others were on the recall list so the recall did not include this particular vehicle, yet it had the exact same issue?? this makes no sense to me. Thank you.

Tl- the contact owns a 2009 Ford Escape. The contact stated that the steering wheel seized in either direction with no warning. The vehicle was unsafe to drive as it had to be turned off and restarted to reset the computer due to the eps failure. The contact was uncertain if the eps warning indicator may flash in the event of the failure with the steering wheel. The apple Ford Lincoln apple valley, 6961, 7200 150th st w, apple valley, mn 55124, (952) 204-9657 indicated that the vehicle would need to be scheduled for an appointment, the steering column would need to be removed for further testing and diagnosis which had not been authorized as of yet. An independent facility mechanic was to test and diagnose the eps failure. The manufacturer excluded the VIN from NHTSA campaign number: 14v284000 (steering) however the vehicle exhibited the same failure as the recall campaign, was notified of the failure and provided no assistance. The approximate failure mileage was not available. Dyd.

Tl-the contact owns a 2008 Ford Escape. The contact stated that the vehicle's steering column would lock up while driving on the road . The contact was able to pull to the side of the road and restart the vehicle for the steering to work. An independent mechanic confirmed that the steering column had to be replaced. No dealer was contacted and the manufacturer stated that there was no recall and referred to the contact ot call NHTSA. The failure mileage was 170,000. Tf.