Steering Problems of Ford Escape - part 2

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering became horizontal regardless of the efforts to manually center it in its normal position. The vehicle crashed into the rear of another parked unoccupied vehicle, where it came to a stop. No warning lights illuminated. The air bags did not deploy. No injuries or medical attention were sought. A police report was not filed. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The contact stated that the vehicle was diagnosed by an independent mechanic for a front tie rod failure and was towed back to the contact's residence. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.  .

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My car is experiencing the issue in this recall for powerstearing but my VIN is not associated, my Ford year make mosel and issue is called out in the recall but my 2011 Escape VIN does not pull up the recall. I lose power steering and its not safe to drive. 14v284000 14so5 I called Ford customer service and my vehicle is in the Ford dealership, they are refusing to support me.

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After turning the car on, the car started to shake for a couple minutes, the engine light came on after a few minutes of the car doing that. Took it to get it scanned and the code given was p0302 and p0304. Took the car to a Ford dealership and after almost a week it was diagnosed with coolant intrusion into the cylinders and needed it a new engine. Since the coolant was leaking it also damaged the power steering system due to rust and an electronic power steering gear was also needed since it was giving intermittent failure and was very hard to turn the car. Ford is not owning anything and it is clearly an engine poor design by Ford. It is happening to thousands of owner that have that engine.

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The Ford Escape is experiencing the exact power steering assist fault, same year model in safety recall 14s05, but it’s not showing up for the recall.

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The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart. The contact also stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into cylinder #3, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The contact was also informed that the steering module had failed and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 43,334.

Was driving approximately 35mph and the steering got extremely difficult. Was able to get car safely off street. Turned car off, restarted car and steering was back to normal. Haven’t had problem since this one time. Called local dealer about electric steering and was told it was not in previous recall group of vehicles.

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Power steering fail. Went to a doctor's appointment, when leaving I start backing up to leave the parking spot and the power steering was too hard, stiff & very difficult to turn end so end up pulling back into the parking spot. Turn off the vehicle then open the hood, inspect the hood and under the car, check fuses and everything was fine. No warning light or anything in the dashboard. Turn on the vehicle again after a few and give it another try but still was really hard to turn. I end up calling a family member for help and end up towing the car. This could have been a serious accident or injury if happened while driving. While doing research about the issues I found out that there was a recall related to the issue 14a05, NHTSA campaign number: 14v284000 (steering); however, the VIN was not included. The vehicle was diagnosed by a local mechanic but has not been repair.

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Electric power steering failing at 35000 miles.

The contact’s wife owns a 2015 Ford Escape. The contact stated while idling or while driving at various speeds, the steering wheel felt loose and there was no resistance while turning the steering wheel. The contact stated there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

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The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the message "steering assist fault - seek service" was displayed , and the steering wheel was difficult to turn. The contact's husband assisted the contact in driving the vehicle to an independent mechanic. The mechanic diagnosed that the electric steering rack had failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 15,108.

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While driving, the power steering assist intermittently fails without warning. This makes steering very difficult and creates a serious safety hazard, especially at low speeds or during turns. The issue can be temporarily resolved by turning the engine off and restarting the vehicle, but it recurs unpredictably. There are no warning lights or error messages displayed on the dashboard. This is a known issue on this model year and may relate to a defective eps (electric power steering) module. Please investigate.

The contact owns a 2010 Ford Escape. The contact stated while driving on a main road at 30 mph, the power steering assist became disabled, and the steering wheel became stiff and difficult to turn. The power steering assist fault warning light was illuminated. The contact continued to drive the vehicle to the residence. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

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The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the vehicle became difficult to turn to the left or right. The contact stated that as a temporary repair, the vehicle was restarted. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the steering column assembly needed to be replaced due to the steering wheel seizing. Upon further investigation, the contact related the failure to an unknown Ford recall; however, the VIN was not included. The vehicle was scheduled to be repaired at the owner's expense. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 158,000.

The contact owns a 2012 Ford Escape. The contact stated that while driving at an undisclosed speed around a roundabout, the vehicle independently veered toward the right before the steering wheel became firm. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the electronic steering column needed to be replaced. The local dealer was contacted; however, the part to perform the repair was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was turned to the left; however, the steering wheel independently turned to the right. The contact stated that the steering wheel had seized. In addition, the contact stated that two days later several warning lights were illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,470.

The contact owns a 2008 Ford Escape. The contact stated while driving 35-40 mph and making a turn, the vehicle lost power steering functionality. The contact was able to make the turn, but the steering wheel was difficult to turn. The contact was able to drive to the residence. The contact stated that the failure was initially intermittent but had become a persistent failure. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The dealer was called several times, but was unreachable, and the mailbox was full. The contact related the failure to NHTSA campaign number: 14v284000 (steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

The power steering failed, turning my steering wheel all the way to the left with excessive force. A safety recall exists for my type of vehicle but my vehicle VIN number is not included recall, numbered 14s05 for Ford Escape model years 2008 - 2011.

Power steering torque sensor has gone out. Dealership has diagnosed the issue.

Steering rack and pinion failure, should not be happening at this low of miles and have read of similar cases with Ford's rack and pinion of this style. Pulls hard to other lanes and almost causing accident or crash, extremely unsafe. You can hear it now when car is in park (or moving) and you turn to the right. I have additional video of popping, clunking and grinding noise coming from rack and pinion. I cannot drive safely until this is fixed.

The contact owns a 2011 Ford Escape. The contact stated while driving approximately 15 mph and descending a steep grade, the contact attempted to turn the steering wheel to the right however, the steering wheel failed to turn or respond as needed. The contact stated there was no warning light illuminated. The contact stopped and turned off and restarted the vehicle and was able to regain power steering functionality. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA campaign number: 14v284000 (steering). The contact had called the manufacturer and was advised that the VIN was not included in the recall. The failure mileage was approximately 69,000.

After getting gas in car wife started car and attempted to pull from gas pump. Steering was hard to steer and information light illuminated. (steering assist fault service required). This by some may not be considered a safety issue, but if it happens in heavy traffic this could be very serious to other drivers around you. Reading all the reports and seeing the other model years Ford has recalled for steering. I believe that Ford should issue a recall or at least reimburse owners for the cost of replacement.

The contact owns a 2011 Ford Escape. The contact stated while driving 35 mph, the steering wheel seized intermittently. There were no warning lights illuminated. The contact stated that on another occasion while the vehicle was parked, the sensor failure caused the steering wheel to move back and forth with a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed the vehicle with torque sensor failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

Yesterday, when coming to a stop at a hwy intersection, the steering wheel suddenly would not turn. I was able to get the car to a parking lot. Turned the vehicle off. Approximately 15 minutes later I started the car to move it to a safer location and the steering wheel moved freely. This same steering problem happened today when backing out of my driveway. I pulled back in and turned the vehicle off. I have not tried to drive it again. Haven’t taken it to the dealership yet. You have to make an appointment. One is not available within the next few days. It is Thursday, I’ll call them back on Monday. So the reason for the loss of steering is unknown at this time.

A previous NHTSA complaint was filed on [xxx] regarding a critical steering issue in the vehicle, indicated by the error message "steering fault assist. " following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement. However, the cost of the repair was placed on the customer, who paid $2,002 out of pocket to have the vehicle repaired at mayfield auto in the dallas metro area—the location where the vehicle had initially stalled—despite the fact that the customer resides in lafayette, la. Despite the completed repair and the vehicle being driven for more than 1,000 miles, the same "steering fault assist" error message has reappeared as of [xxx]. This issue led to a dangerous situation, as the vehicle became difficult to steer and eventually stalled in the middle of a highway, putting the driver and other motorists at serious risk. The driver, a [xxx], struggled to control the vehicle due to the sudden loss of steering ability and was nearly involved in a collision with another vehicle. This marks the second steering failure within a 60-day period, raising serious concerns about the safety and reliability of the vehicle, as well as the effectiveness of the previous repair. The recurrence of this issue not only poses a severe risk to the driver and passengers but also endangers others on the road. Given the history of this problem and the life-threatening nature of the failure, immediate action is necessary to investigate and address this persistent and hazardous defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Power steering epas torque sensor failure.

I own a 2022 Ford Escape plug-in hybrid, which is affected by recall 24s79 (NHTSA recall 24v954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (fort collins Ford and loveland Ford), and both confirmed that no loaner vehicles are available. Ford’s customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. While I have not yet experienced a battery fire or loss of vehicle control, the recall documentation explicitly states that these are potential risks. It is only a matter of time before a fire or serious accident occurs due to Ford’s inaction. Ford is placing thousands of affected drivers at risk by failing to provide a fix, alternative transportation, or any safety plan for affected customers. I urge NHTSA to investigate Ford’s lack of action and failure to protect affected vehicle owners. Ford should be required to provide loaner vehicles or rental reimbursement until a remedy is available.

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Vehicle was involved in recall 14s05 for electric power steering failure. Recall was completed in 2016 with no parts replaced because parts had not failed yet - only a reprogram of pscm was done. Parts have now failed, and power steering has failed. I contacted my Ford dealer, who said they will not help, yet admitted that at the time the recall was completed parts had not failed but have now. I called Ford customer service and was told they will do nothing. I pushed back given the obvious safety concerns, but they were unmoved. They would not allow me to escalate. I'm firm in my belief that Ford should fix the issue here. Not sure where else to go, but starting with the NHTSA.

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering failure message displayed. The vehicle was able to be restarted. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 116,000.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction, nearly causing a head-on collision. No warning light was illuminated. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The contact was informed of an unknown recall related to the failure and was advised that the VIN was not included in the unknown recall. The contact stated that the dealer declined to inspect the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 151,000.

While driving my steering wheel locks up and it is hard to turn. If I turn my car off then back on it start working right then locks right back up.

The steering wheel began to shake while parked. The wrench light came on and the steering wheel became stiff while driving. After researching it is apparent it is the torgue sensor as Ford had a recall for previous 2008-2011 Ford & Mercury vehicles torgue sensors. 2008 Ford Escape hybrid recall item affected: date announced: 05/29/2014 description of recall: Ford motor company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. Action need to fix Ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall is expected to begin by July 25, 2014.

The contact owns a 2008 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The contact stated that the failure also occurred while the vehicle was parked. The failure had occurred on several occasions. No warning light was illuminated; however, the "power steering failure fault" message was displayed on the instrument panel. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2011 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who determined that the crankshaft position sensor signal experienced a loss of power, resulting in a loss of power steering assist. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 173,000.

The contact owns a 2008 Ford Escape. The contact stated that while driving downhill at 40 mph, the steering wheel became stiff, and the "steering assist fault" message was displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was towed to the residence. The vehicle was connected to a handheld diagnostic machine by a friend who stated that there was a failure with a sensor within the steering column. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

The contact owns a 2011 Ford Escape. The contact stated that while his daughter was driving 10 mph and pulling into a parking lot, the vehicle lost power steering functionality. The contact was able to continue driving. There were no warning lights illuminated. The local dealer was contacted, and the contact was informed there were no open recalls on the VIN for the failure. The dealer informed the contact that the rack and pinion was replaced, and a software update was performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 93,000.