Steering Problems of Ford Escape - part 2

The contact owns a 2008 Ford Escape. The contact stated while driving 35-40 mph and making a turn, the vehicle lost power steering functionality. The contact was able to make the turn, but the steering wheel was difficult to turn. The contact was able to drive to the residence. The contact stated that the failure was initially intermittent but had become a persistent failure. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not diagnosed or repaired. The dealer was called several times, but was unreachable, and the mailbox was full. The contact related the failure to NHTSA campaign number: 14v284000 (steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

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The power steering failed, turning my steering wheel all the way to the left with excessive force. A safety recall exists for my type of vehicle but my vehicle VIN number is not included recall, numbered 14s05 for Ford Escape model years 2008 - 2011.

Power steering torque sensor has gone out. Dealership has diagnosed the issue.

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Steering rack and pinion failure, should not be happening at this low of miles and have read of similar cases with Ford's rack and pinion of this style. Pulls hard to other lanes and almost causing accident or crash, extremely unsafe. You can hear it now when car is in park (or moving) and you turn to the right. I have additional video of popping, clunking and grinding noise coming from rack and pinion. I cannot drive safely until this is fixed.

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The contact owns a 2011 Ford Escape. The contact stated while driving approximately 15 mph and descending a steep grade, the contact attempted to turn the steering wheel to the right however, the steering wheel failed to turn or respond as needed. The contact stated there was no warning light illuminated. The contact stopped and turned off and restarted the vehicle and was able to regain power steering functionality. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA campaign number: 14v284000 (steering). The contact had called the manufacturer and was advised that the VIN was not included in the recall. The failure mileage was approximately 69,000.

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After getting gas in car wife started car and attempted to pull from gas pump. Steering was hard to steer and information light illuminated. (steering assist fault service required). This by some may not be considered a safety issue, but if it happens in heavy traffic this could be very serious to other drivers around you. Reading all the reports and seeing the other model years Ford has recalled for steering. I believe that Ford should issue a recall or at least reimburse owners for the cost of replacement.

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The contact owns a 2011 Ford Escape. The contact stated while driving 35 mph, the steering wheel seized intermittently. There were no warning lights illuminated. The contact stated that on another occasion while the vehicle was parked, the sensor failure caused the steering wheel to move back and forth with a loss of power steering assist. The vehicle was taken to an independent mechanic who diagnosed the vehicle with torque sensor failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

Yesterday, when coming to a stop at a hwy intersection, the steering wheel suddenly would not turn. I was able to get the car to a parking lot. Turned the vehicle off. Approximately 15 minutes later I started the car to move it to a safer location and the steering wheel moved freely. This same steering problem happened today when backing out of my driveway. I pulled back in and turned the vehicle off. I have not tried to drive it again. Haven’t taken it to the dealership yet. You have to make an appointment. One is not available within the next few days. It is Thursday, I’ll call them back on Monday. So the reason for the loss of steering is unknown at this time.

A previous NHTSA complaint was filed on [xxx] regarding a critical steering issue in the vehicle, indicated by the error message "steering fault assist. " following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement. However, the cost of the repair was placed on the customer, who paid $2,002 out of pocket to have the vehicle repaired at mayfield auto in the dallas metro area—the location where the vehicle had initially stalled—despite the fact that the customer resides in lafayette, la. Despite the completed repair and the vehicle being driven for more than 1,000 miles, the same "steering fault assist" error message has reappeared as of [xxx]. This issue led to a dangerous situation, as the vehicle became difficult to steer and eventually stalled in the middle of a highway, putting the driver and other motorists at serious risk. The driver, a [xxx], struggled to control the vehicle due to the sudden loss of steering ability and was nearly involved in a collision with another vehicle. This marks the second steering failure within a 60-day period, raising serious concerns about the safety and reliability of the vehicle, as well as the effectiveness of the previous repair. The recurrence of this issue not only poses a severe risk to the driver and passengers but also endangers others on the road. Given the history of this problem and the life-threatening nature of the failure, immediate action is necessary to investigate and address this persistent and hazardous defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Power steering epas torque sensor failure.

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I own a 2022 Ford Escape plug-in hybrid, which is affected by recall 24s79 (NHTSA recall 24v954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (fort collins Ford and loveland Ford), and both confirmed that no loaner vehicles are available. Ford’s customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. While I have not yet experienced a battery fire or loss of vehicle control, the recall documentation explicitly states that these are potential risks. It is only a matter of time before a fire or serious accident occurs due to Ford’s inaction. Ford is placing thousands of affected drivers at risk by failing to provide a fix, alternative transportation, or any safety plan for affected customers. I urge NHTSA to investigate Ford’s lack of action and failure to protect affected vehicle owners. Ford should be required to provide loaner vehicles or rental reimbursement until a remedy is available.

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Vehicle was involved in recall 14s05 for electric power steering failure. Recall was completed in 2016 with no parts replaced because parts had not failed yet - only a reprogram of pscm was done. Parts have now failed, and power steering has failed. I contacted my Ford dealer, who said they will not help, yet admitted that at the time the recall was completed parts had not failed but have now. I called Ford customer service and was told they will do nothing. I pushed back given the obvious safety concerns, but they were unmoved. They would not allow me to escalate. I'm firm in my belief that Ford should fix the issue here. Not sure where else to go, but starting with the NHTSA.

The contact owns a 2010 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering failure message displayed. The vehicle was able to be restarted. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 116,000.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction, nearly causing a head-on collision. No warning light was illuminated. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The contact was informed of an unknown recall related to the failure and was advised that the VIN was not included in the unknown recall. The contact stated that the dealer declined to inspect the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 151,000.

While driving my steering wheel locks up and it is hard to turn. If I turn my car off then back on it start working right then locks right back up.

The steering wheel began to shake while parked. The wrench light came on and the steering wheel became stiff while driving. After researching it is apparent it is the torgue sensor as Ford had a recall for previous 2008-2011 Ford & Mercury vehicles torgue sensors. 2008 Ford Escape hybrid recall item affected: date announced: 05/29/2014 description of recall: Ford motor company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. Action need to fix Ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall is expected to begin by July 25, 2014.

The contact owns a 2008 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. The contact stated that the failure also occurred while the vehicle was parked. The failure had occurred on several occasions. No warning light was illuminated; however, the "power steering failure fault" message was displayed on the instrument panel. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2011 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who determined that the crankshaft position sensor signal experienced a loss of power, resulting in a loss of power steering assist. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 173,000.

The contact owns a 2008 Ford Escape. The contact stated that while driving downhill at 40 mph, the steering wheel became stiff, and the "steering assist fault" message was displayed. The vehicle was pulled over to the side of the road and restarted; however, the failure persisted. The vehicle was towed to the residence. The vehicle was connected to a handheld diagnostic machine by a friend who stated that there was a failure with a sensor within the steering column. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

The contact owns a 2011 Ford Escape. The contact stated that while his daughter was driving 10 mph and pulling into a parking lot, the vehicle lost power steering functionality. The contact was able to continue driving. There were no warning lights illuminated. The local dealer was contacted, and the contact was informed there were no open recalls on the VIN for the failure. The dealer informed the contact that the rack and pinion was replaced, and a software update was performed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 93,000.

I was merging onto I-91 when the steering went out in my Escape. The ramp was at a right angle and this is when I felt the tightness. There was no alert activated on the dashboard and I was not sure what happened. I drove for about 2 miles toward work and exited the highway. It was scary because I was afraid I would not be able to make the turn off to avoid the left side barrier of the bridge on my exit turn. I was unable to park at work and simply drove to a nearby mechanic. I used my flashers to make wide turns. I left the vehicle at rick’s automotive. They called a few hours later and confirmed a bad torque sensor in the vehicle.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to steer in the intended direction, with several unknown warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with metal debris on the rear brake magnet on the rear brakes. The contact was informed that the debris needed to be removed from the magnet of the rear brakes. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,185.

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The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was an electrical buzzing sound coming from the steering column while turning the steering wheel in either direction. The contact stated that later while driving approximately 10 mph, the message "power steering off" was displayed and the steering wheel became difficult to turn, causing the vehicle to drive into the opposite lane while oncoming traffic was approaching. The vehicle was later examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was contacted regarding the failure. The failure mileage was 154,000.

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My power steering goes out. I have to turn my car off, let it sit and turn it back on. Then I have power steering but then while I'm driving it goes out again. I looked up the issues and found out that there was a recall for the torque sensor on 2008 Escapes but mine wasn't included in the recall and I am am having the same issue that the recall is for. I can be doing 25mph and it goes out sometimes when I start my car I automatically don't have power steering but if I turn it out and back on I do.

As many other Ford Escapes have been recalled due to power steering issues. Mine has been going out while driving and causing a very dangerous safety issue. Ive contacted my local Ford dealership and noticed my 2009 Ford Escape is not on the recall list. Im requesting a change to this as my vehicle is a real safety issue for not just myself but for others. No warning lights appear whenever it goes out either.

There was a recall (#14s05 from Ford) that covered electric power steering failure in Escapes and mariners from 2008 - September of 2011 made in the kansas city assembly plant. This vehicle mentioned is having the same issue, but is not included on the recall list? we diagnosed the problem with a snap-on computer here at m&d auto & trailer sales & service, llc. The customer complained that the steering wheel and column would shake and then feel like there was no power steering making it almost impossible to drive. No inspection other than at m&d auto. No lights came on but our snap-on scanner produced dtc b2278 and told us about the afore mentioned recall.

So the wheel is very hard to drive and turn. I took it to the dealer tom wood Ford in indianapolis indiana and I let them know about the issue and they ended up only fixing the water pump which it was recalled and im sure the power steering has to have some type of recall . I usally drive and my kids ride with me and to have that fault of 2008 Ford Escape power steering assist fault light and be very hard to drive it can cause to have a motor vehicle accident because while driving it looses power.

The contact owns a 2011 Ford Escape. The contact stated that while driving at approximately 20 mph, the steering wheel became stiff and difficult to turn to the left or the right. The contact was able to veer into a parking lot for an errand and upon restarting the vehicle the vehicle resumed normal function. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to NHTSA campaign number: 14v284000 (steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2008 Ford Escape. The contact stated that occasionally while driving at undisclosed speeds, the steering wheel became stiff and difficult to turn in either direction. The "power steering assist fault" message was displayed. In addition, the contact stated that the failure had worsened. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The vehicle was taken to a local independent service center for a second opinion and the vehicle was diagnosed and determined that the steering shaft and steering sensor kit needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA campaign number: 14v284000 (steering); however, the VIN was not included. An appointment with the local independent service center was scheduled to inspect the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 145,000.

The contact's friend owns a 2011 Ford Escape. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. There was no warning light illuminated. Despite the failure, the contact drove the vehicle to an independent mechanic who informed the contact that the steering column, including the rack and pinion, needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was referred to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact stated that the steering wheel seized, with the steering warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 117,000.

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Steering wheel locked while turning into a parking lot traveling about 10 mph. No amount of force on the steering wheel would turn the front wheels. It was total steering failure. Braking failed at the same time. Car coasted to a stop. No warning lamps or dashboard indication of failure. There would have been total loss of vehicle control had this happened at highway speed with catastrophic results. By luck there was not an accident or collision as a result of the failure. The engine was turned off then restarted a few minutes later. Steering and brake function returned after restarting the engine. Researching similar incidents regarding model 2012 Ford Escape shows this is a common problem judging from the number of complaints filed by other owners of this model Ford. A recall was issued for Escape model years up to 2011 but not for the 2012 or later. Problem description for model years prior to 2012 seem to be an identical match for the 2012 model. This car is unsafe to drive. Hopefully Ford will step up to the issue and provide correction for this dangerous automobile.

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The contact owns a 2011 Ford Escape. The contact stated that while his wife was driving 10 mph, the vehicle lost power steering functionality. The contact stated that after restarting the vehicle, the vehicle regained power steering functionality. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 14v284000 (steering); however, the VIN was not included. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 144,454.

I was driving this morning and the steering wheel became very hard to turn. I slowed down because I didn’t know what was happening, tried to turn into my workplace and had to use all of my strength to turn the steering wheel. No dashboard warning lights. It was sudden and was a scary situation.

The contact owns a 2016 Ford Escape. The contact stated that upon reversing out of the driveway, the power steering assist failed with the "steering assist fault service required" message displayed on the instrument panel. The dealer was notified of the failure and instructed the contact to bring the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that the steering angle sensor module was defective. The mechanic replaced the part and then discovered that the steering was not operating as needed. The manufacturer was notified by the dealer about the issue and the contact was informed that the gear assembly needed to be replaced. The contact reached out to the manufacturer and was informed that the VIN was not under recall. The contact was then provided an estimate for the repair. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 33,000.

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