Sun/moon Roof Assembly Problems of Ford Escape

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to open the sunroof, the interior sunshade would opened however would not retract closed as intended. The vehicle was diagnosed on scene by a Ford mechanic, where it was noticed that the sunshade sealant had deteriorated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.

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The contact owns a 2020 Ford Escape. The contact stated while driving 55 mph, there was an abnormal grinding sound coming from the sunroof. Neither a dealer nor and independent mechanic was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was not taken the dealer or independent mechanic to be diagnosed. The sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.

The contact owns a 2021 Ford Escape. The contact stated that while driving 70 mph, the sunroof plastic cover detached and struck the driver's hat. There was no reported injury. The vehicle was taken to the local dealer, where it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer instructed the contact to keep the receipt for any potential recall and reimbursement. The failure mileage was approximately 58,395.

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Sunroof on the vehicle just shattered. No impact related cause. Maybe heat.

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The contact owns a 2016 Ford Escape. The contact stated while driving 58 mph in the rain, the sunroof glass panel exploded and shattered. The contact continued driving. The contact had not sustained any injuries. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA hotline. The failure mileage was approximately 119,500.

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The contact owns a 2020 Ford Escape. The contact stated that upon attempting to close the moon roof, the moon roof failed to close as intended. Eventually, the moonroof was able to close; however, the closing resulted in damage to the overheard liner. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 21,000.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the sunroof inadvertently exploded. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 129,000.

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The front section of the panoramic sun roof exploded, for no apparent reason. There was a loud booming sound and glass came raining down everywhere. I was startled and swerved but stayed on the road and did not crash. Broken glass covered me, the front and rear seats, floor, center console etc. Most glass was crumble size but there were fine smaller pieces too. I tried to close the cloth roof but it wouldn't close all the way and glass continued to fall and blow around. There were no trucks around me, few cars, no flying objects, no hot/cold issues, no big bumps in the road; no reason that I saw for this to happen and no warning. The dealership was not interested and Ford company said I was out of warranty so they would not do anything for me. No one has inspected the car yet, but it is currently sitting in my garage if anyone wants to.

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