Visibility Problems of Ford Escape

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. The contact's daughter stopped and parked the vehicle. The contact's daughter performed an inspection of the vehicle. The contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 120,111.

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The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced paint chipping on the roof of the vehicle near the front windshield causing a visibility and safety concern for the driver. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

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The contact owns a 2023 Ford Escape. The contact stated that the front driver's door window would not completely roll up and close. The vehicle was taken to the local dealer who replaced the front driver's side door window motor, and the vehicle was repaired but failure reoccurred. Additionally, while operating the vehicle, the message "front collision camera inoperable" was displayed. The vehicle was taken to the local dealer, but failure code could not be retrieved, and the cause of the failure was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 13,000.

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The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact stated that the failure recently reoccurred with the rear driver’s side window. Additionally, the instrument cluster malfunctioned, and the contact was unable to view the speedometer and fuel gauge. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

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The contact owns a 2020 Ford Escape. The contact stated that the back over prevention camera screen was blue and there was a beeping sound coming from the camera. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 20v575000 (visibility, back over prevention). There was a dtc trouble code sent to the manufacturer regarding the back over prevention camera. The contact called the local dealer and was informed to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 26,000.

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The contact owns a 2020 Ford Escape. The contact stated that when she would open the driver's side door she would hear an abnormal popping noise. The contact stated that the failure had become constant and additionally the driver's door window would not roll down. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 44,000.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side window would not roll down and while exiting the front driver's side door the door would immediately close back. The contact indicated that the door had erroneously sprung back causing a contusion to the left leg upon contact. The same failure had occurred causing a contusion to the left arm of the son. No medical treatment was required. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 45,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 42,000.

The contact owns a 2020 Ford Escape. The contact stated the front driver’s side door striker that was used to prevent the door from overextending while opened had failed. Additionally, the front driver’s side window could not completely be opened due to the failure. The vehicle was taken to the local dealer who informed the contact that the part needed to be replaced; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 47,865.

The contact owns a 2018 Ford Escape. The contact discovered a vertical crack in the middle bottom section of the windshield. The contact stated that the crack had formed without incident and was likely caused by a design defect. The contact stated that the crack obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The windshield was not repaired or replaced. The failure mileage was approximately 60,000.

Tl the contact owns a 2010 Ford Escape. The contact stated that the rear passenger window dropped down without the window button being pressed. The contact stated that the motor to move the window back up stopped working. The contact stated that the rear driver side window previously experienced the same failure. The manufacturer was contacted and stated that there were no recalls. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 91,000.

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At approximately 9:00 am in the morning, the rear tailgate window was closed instantly shattering everywhere.

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Rear window exploded while parked.

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2010 Ford Escape back hatch and window fail to open. This is a keyless window and hatch. Ford dealership wants to charge 380. 00 to repair. Ford does not have a manual or secondary system to open the back hatch and/or window. This fail has rendered the back portion of the Escape useless. In an emergency, a secondary manual opening device from the interior and exterior needs to be retro-fitted, after market by Ford. The dealership where we purchased the vehicle, has no interest in resolving this obvious engineering blunder.

The contact owns a 2008 Ford Escape. The contact stated that three of the windows on the vehicle dropped down into the door panel abnormally. The vehicle was taken to the dealer who repaired the window regulators on two of the windows. The third window needed to be fully replaced. A complaint was filed with the manufacturer, who offered no assistance. The VIN was unavailable. The failure mileage was 70,000.

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The contact owns 2006 Ford Escape. The contact stated that while driving 15 mph, the rear window suddenly blew out. She stated that the window exploded into the vehicle and out. The vehicle was taken into the dealer who stated that the hinges broke which caused the window to shatter. The vehicle was repaired. The failure and current mileages were 32,000.

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I went to open up my real tailgate to place a blanket in the back of the Escape. I closed the tailgate with normal velocity and when it shut, the rear window imploded. The tailgate was not slammed, the window itself did not have any damage prior to this incident. I only had the car for <1 month. I only put 312 miles myself on the vehicle. This could of been more dangerous if either the vehicle was traveling or children were in the backseat.

I have a 2005 Ford Escape. I started my car about 10 minutes before I had to leave for class, and put on the front and rear defrost. When I got in my car and started driving, the rear window imploded into thousands of pieces.

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2010 Ford Escape - rear window exploded/shattered when liftgate closed.

I pulled my 2006 Ford Escape into my garage, turned off the engine, got out and shut my door when the rear window just exploded/shattered. I had my 3 year old and 7 month old (who was rear facing) in the car with me.

The rear window of my 2001 Ford Escape that was parked in my attached garage exploded sometime during the night. The window was not cracked at any time. I drove it at around 10:30pm less than 1/4 mile the previous night and parked it in the garage. The next day around 1:30pm, upon entering my garage, I noticed something black behind my car - turned out to be pieces of my rear window on the floor and inside the vehicle. I noticed many customer complaints on line regarding this problem. Ford has not issued any type of recall or offered any legitimate explanation. Called avis Ford in southfield, mi - no satisfactory result - only $402 cost of repair - claims never heard of this problem before. I am concerned about the possible danger of injury to passengers in the rear seat if someone had been in the car.

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Driving on highway @ 60mph, 30 degrees outside, rear window defrost on, rear window exploded.

The rear window of my 2004 Ford Escape limited exploded on oct 4. The vehicle went through a car wash approximately 20 minutes before it occurred. The temperature outside was around 50 degrees fahrenheit. There were no known cracks or damage to the window. The vehicle was sitting at an atm machine when it spontaneously shattered.

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My rear window of my Ford Escape sponateously exploded while I was driving on the highway .

I have a 2004 Ford Escape the rear window blew out while the car was parked. This is the second time on the Escape that this has happened to me personally. I have numerous friends that have had the same problem with these rear windows. I wonder if there is a design flaw with the rear window? very dangerous. I have the window company coming to replace another window.