Visibility Problems of Ford Escape - part 1

The contact owns a 2017 Ford Escape. The contact received notification of NHTSA campaign number: 26v374000 (visibility); however, the part to do the recall repair was unavailable. The local dealer was contacted, and a mechanic was sent to the residence to perform a software update, but the mechanic was unable to complete the software update. The vehicle was later driven to the local dealer, who was unsuccessful in completing the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See all problems of the 2017 Ford Escape 🔎.

The contact owns a 2020 Ford Escape. The contact received notification for NHTSA campaign number: 26v117000 (visibility); however, the part to perform the recall repair was not yet available. The dealer was notified of the issue and confirmed that the part was not yet available. The contact stated that upon starting the vehicle, the windshield wipers failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 85,000.

See all problems of the 2020 Ford Escape 🔎.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 25v467000 (fuel system, gasoline) and 26v117000 (visibility); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See all problems of the 2021 Ford Escape 🔎.

The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA campaign number: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 26v117000(visibility); 25v467000(fuel system, gasoline); 26v123000(back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure 39,000.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 25v789000 (electrical system) and 26v123000 (back over prevention) and 26v117000 (visibility) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA campaign number: 26v123000 (back over prevention) and 25v467000 (fuel system, gasoline) and 26v117000 (visibility) however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

See attached document for complaint.

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owned a 2020 Ford Escape. The contact received notifications of NHTSA campaign numbers: 26v123000 (back over prevention), 26v117000 (visibility) and ( 25v829000 (structure); and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA campaign numbers: 26v123000 (back over prevention), 26v117000 (visibility), and 25v829000 (structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 26v117000 (visibility); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA campaign numbers: 26v123000 (back over prevention) and 26v117000 (visibility); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was blurry while in reverse(r). Additionally, the contact stated that the windshield wipers failed to operate while driving 35 mph in the rain. The driver’s view was obstructed due to the failure, which almost caused a crash with another vehicle during the failure. The vehicle was taken to an unknown dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact paid for a diagnostic test and the repair of the windshield wipers. The vehicle was repaired; however, the windshield wipers operated at a slower speed while on the highest setting. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 121,000.

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact stated that the engine seized. No warning lights were illuminated. The contact stated that the vehicle was restarted. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact received notifications of NHTSA campaign number: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, parts to do the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2021 Ford Escape. The contact received recall notifications for NHTSA campaign numbers: 25v467000 (fuel system, gasoline) and 26v117000 (visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA campaign numbers: 25v467000 (fuel system, gasoline), 26v123000 (back over prevention), and 26v117000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the issues, and it was confirmed that the parts were not yet available. The contact had not experienced a failure.

The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, the driver became aware of an extremely loud sound coming from the vehicle. The contact's daughter stopped and parked the vehicle. The contact's daughter performed an inspection of the vehicle. The contact's daughter attempted to roll down the front driver's window and noticed that the glass had fractured inside the door panel. The vehicle was not taken to an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 120,111.

See all problems of the 2018 Ford Escape 🔎.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle had experienced paint chipping on the roof of the vehicle near the front windshield causing a visibility and safety concern for the driver. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 67,000.

The contact owns a 2023 Ford Escape. The contact stated that the front driver's door window would not completely roll up and close. The vehicle was taken to the local dealer who replaced the front driver's side door window motor, and the vehicle was repaired but failure reoccurred. Additionally, while operating the vehicle, the message "front collision camera inoperable" was displayed. The vehicle was taken to the local dealer, but failure code could not be retrieved, and the cause of the failure was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 13,000.

See all problems of the 2023 Ford Escape 🔎.

The contact owns 2021 Ford Escape. The contact stated that the rear passenger’s side window failed to operate as designed and was stuck in the open position and failed to close. The vehicle was taken to the local dealer who repaired the vehicle. No further information was available. The contact stated that the failure recently reoccurred with the rear driver’s side window. Additionally, the instrument cluster malfunctioned, and the contact was unable to view the speedometer and fuel gauge. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact stated that the back over prevention camera screen was blue and there was a beeping sound coming from the camera. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 20v575000 (visibility, back over prevention). There was a dtc trouble code sent to the manufacturer regarding the back over prevention camera. The contact called the local dealer and was informed to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 26,000.

The contact owns a 2020 Ford Escape. The contact stated that when she would open the driver's side door she would hear an abnormal popping noise. The contact stated that the failure had become constant and additionally the driver's door window would not roll down. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 44,000.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side window would not roll down and while exiting the front driver's side door the door would immediately close back. The contact indicated that the door had erroneously sprung back causing a contusion to the left leg upon contact. The same failure had occurred causing a contusion to the left arm of the son. No medical treatment was required. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 45,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 42,000.

The contact owns a 2020 Ford Escape. The contact stated the front driver’s side door striker that was used to prevent the door from overextending while opened had failed. Additionally, the front driver’s side window could not completely be opened due to the failure. The vehicle was taken to the local dealer who informed the contact that the part needed to be replaced; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 47,865.

The contact owns a 2018 Ford Escape. The contact discovered a vertical crack in the middle bottom section of the windshield. The contact stated that the crack had formed without incident and was likely caused by a design defect. The contact stated that the crack obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The windshield was not repaired or replaced. The failure mileage was approximately 60,000.

Tl the contact owns a 2010 Ford Escape. The contact stated that the rear passenger window dropped down without the window button being pressed. The contact stated that the motor to move the window back up stopped working. The contact stated that the rear driver side window previously experienced the same failure. The manufacturer was contacted and stated that there were no recalls. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 91,000.

See all problems of the 2010 Ford Escape 🔎.

At approximately 9:00 am in the morning, the rear tailgate window was closed instantly shattering everywhere.

See all problems of the 2011 Ford Escape 🔎.

Rear window exploded while parked.

See all problems of the 2002 Ford Escape 🔎.

2010 Ford Escape back hatch and window fail to open. This is a keyless window and hatch. Ford dealership wants to charge 380. 00 to repair. Ford does not have a manual or secondary system to open the back hatch and/or window. This fail has rendered the back portion of the Escape useless. In an emergency, a secondary manual opening device from the interior and exterior needs to be retro-fitted, after market by Ford. The dealership where we purchased the vehicle, has no interest in resolving this obvious engineering blunder.

The contact owns a 2008 Ford Escape. The contact stated that three of the windows on the vehicle dropped down into the door panel abnormally. The vehicle was taken to the dealer who repaired the window regulators on two of the windows. The third window needed to be fully replaced. A complaint was filed with the manufacturer, who offered no assistance. The VIN was unavailable. The failure mileage was 70,000.

See all problems of the 2008 Ford Escape 🔎.

The contact owns 2006 Ford Escape. The contact stated that while driving 15 mph, the rear window suddenly blew out. She stated that the window exploded into the vehicle and out. The vehicle was taken into the dealer who stated that the hinges broke which caused the window to shatter. The vehicle was repaired. The failure and current mileages were 32,000.

See all problems of the 2006 Ford Escape 🔎.

I went to open up my real tailgate to place a blanket in the back of the Escape. I closed the tailgate with normal velocity and when it shut, the rear window imploded. The tailgate was not slammed, the window itself did not have any damage prior to this incident. I only had the car for <1 month. I only put 312 miles myself on the vehicle. This could of been more dangerous if either the vehicle was traveling or children were in the backseat.