Body Problems of Ford Explorer - part 2

On [xxx] I was driving on the freeway when both a pillars came loose and the rubber trim was damaged. I had to pull over and buy some electrical tape from the gas station to somehow secure them so that I can get home. While I was looking into the repair I came across information that there is a current safety recall for the a-pillars for the Ford Explorer and my vehicle was one of the affected vehicles. Manufacturer recall # 24s02 and NHTSA recall # 24v031. I contacted two Ford dealerships performance Ford located in 2000 e. Garvey Ave west covina, CA. 91791 and also chino hills Ford 4480 chino hills pkwy. Chino, CA. 91710. Both businesses gave me the excuse that they did not have parts for the repair but aftermarket parts are available with other vendors. I explained that my vehicle is actually one of the affected vehicles and I was concerned with not just the pillars flying completely off but also possibly water damage since the seals that go with the a-pillars were damaged. They had nothing to say other than they will contact me when parts become available this recall is over a year old. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2014 Ford Explorer 🔎.

A pillar components have come detached on both sides of my vehicle. One on the right side in spring of 2024 and one on the left side summer 2025. The entire rubber and plastic moulding is missing on the right and the entire rubber became unattached underneath the plastic pillar accent on the left. I am afraid of that piece detaching and hitting a car. Why is it taking so very long for a remedy for this?!!!!???.

See all problems of the 2016 Ford Explorer 🔎.

B-pillar trim has an open recall on it. Both pieces have broken and are now coming off of the car. The drive side b-pillar broke in half and and is being held on by the power cord for the keyless entry and duct tape. The top half of the b-pillar flew off the car while going 70 mph down the highway. I am lucky we caught the other one coming off before it flew off and hit another vehicle. Ford refuses to fix until they have a remedy for it. This has been an open recall since may and Ford still does not have a remedy. Tried to make an appointment with a dealer and the appointment was cancelled by the dealer because they do not have a fix. The pieces are now duct taped to the car and not sure how long that will hold with the heat in texas. The interior is also exposed by several holes that we have attempted to cover with tape. . I am also unable to roll down both windows due to the way the part has to be duct taped to the car. The adhesive has been a known problem with previous recalls issued for the same problem. Called Ford customer care and was told until there is a fix, they do not have to fix the broken parts.

See all problems of the 2017 Ford Explorer 🔎.

I received an “important safety recall” regarding exterior applique trim pieces, possibly becoming loose and detaching from the car. This notice was received February 2024, indicating “when parts become available” I would be notified to schedule service. Parts were anticipated to be available toward the latter half of 2024. I still have not received notice of parts being available and have in fact had applique trim pieces loosen, putting myself and others at risk. Please advise me on what to do from here, as it is over one year past the initial notification.

On the glass panels in between the rear and front side windows, the panels are shattering underneath both sides. When looking up online to see if anyone else has this problem, there’s all kinds of pictures of this problem posted online. . I’m including photos of mine. Have included photos of driver and passenger side.

See all problems of the 2020 Ford Explorer 🔎.

The adhesive on the keyless entry door trim failed and the trim detached from the door while driving. This could have caused an accident and is a safety issue. There was no warning of any kind prior to the incident. This also caused a mechanical problem where we were unable to open the rear hatch manually or remotely. We took the SUV to be repaired at a dealer. There is currently an open recall for b-pillar trim due to adhesive failure. I contacted Ford as this is the same issue with adhesive failure on trim. They stated it was not yet a recall but they have had reports of this issue. I requested some type of compensation and told them it is a safety issue. They opted to do nothing even though they have known adhesive problems with the trim. We were fortunate that it did not cause an accident for us but needs to be addressed. I was not at all satisfied with Ford’s lack of action.

Manufacturer recall number24s02 NHTSA recall number24v031 recall statusrecall incomplete, remedy not yet available recall is over 15 months old and manufacture still hasn't developed a resolution.

See all problems of the 2013 Ford Explorer 🔎.

Jan 19,2024 manufacturer recall number24s02 NHTSA recall number24v031 recall statusrecall incomplete, remedy not yet available this recall has been unavailable due to "lack of parts" for 18 months. Mine had already come off, and I had been holding them on with black duct tape. In the heat, the glue from the tape melted and they flew off my vehicle on the freeway and I was unable to retrieve them. When is Ford supposed to have the parts? this has been going on too long.

See all problems of the 2012 Ford Explorer 🔎.

Best Ford in nh stated NHTSA recall 24v031 was completed but it was not, possible fraud.

See all problems of the 2015 Ford Explorer 🔎.

2016 Ford Explorer. A-pillar trim piece flew off vehicle while driving on highway. Part recalled Jan 2024, currently no solution available from Ford. Paid out of pocket to replace in 2022. B-pillar trim piece flew off vehicle while driving on highway, remained attached by soldered wires. Part recalled may 2025, currently no solution available from Ford. Paid out of pocket to replace heavy duty, waterproof double sided tape in Jan 2025, tape failed again by July ‘25. Cannot tie piece on because the window won’t function. Tape fails, so currently having to reattach while driving with my arm out the window or pull over every few minutes and drive slowly. Left with no options to repair from Ford!.

Loose trim in the exterior rear window came loose and flew towards another can the lucky avoided the metal trim.

B pillar trim behind passenger door (vertical pillar) is peeling from the top. May fly off and cause a safety issue on roadway if unaddressed. Similar to existing recall of a pillar trim for same year and model as well as an existing recall for 2011-2017 b pillar trim (same issue as mine, but adjacent model years).

See all problems of the 2018 Ford Explorer 🔎.

Vehicle has a water leak inside the cabin. We tried pouring water down the sunroof drains and can hear a gurgling sound inside the cabin and observed water entering the cabin next to the dead pedal. Took vehicle to dealership and they replaced a different part and did not solve the issue. Musty mold smell present in vehicle causing allergic reaction and reducing driver's vision posing an accident risk. Unable to drive vehicle until leak is fixed and mold is remediated.

On may 31st I noticed the front passenger side trim panel that runs alongside the window was detaching. After showing a friend, he told me to put double sided 3m tape, that's used on vehicles, under it. I already had some so did it that day. It still sticks out a little though. Then a few days later, I got an email from NHTSA informing me of a recall on that part. When I checked, it wasn't for my exact vehicle. When I went out to take a picture of it for this complaint, I found the front driver side trim panel also starting to detach. I will need to better adhere both panels this week, myself. I will be driving 1500 miles next week, mostly at interstate speed. I don't want to chance losing those panels.

A frame pieces have detached and were flapping/ flying onto the highway. We are now missing both sides of a frame pieces and replacements for the recall are not available.

Recall 24s02??. Exterior a-pillar applique trim clip on Ford Explorer 2011 -dealership: pearson Ford, 10650 n michigan road, zionsville in 46077 -August 2024: I notified the Ford dealership that the rubbery part around the a-frame on drivers side windshield was coming off and there has been a recall on this part. They looked at it and said the part was on back order. -over the next few months the rubbery part that attaches to window came completely off. -I continued to notify Ford dealership throughout the next several months, and they continue to say the part is on back order. -April 2025: after filing a google complaint, tyler with customer service called back and said he will contact me when the a-frame is ordered and in the shop. [xxx]: I was on the highway and the right side a-frame (part of the body) completely flew off and hit the car behind me. May 26-29th, 2025: I have attempted several times to get ahold of someone at this dealership (text, phone messages), and no response. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2011 Ford Explorer 🔎.

Windshield seal flies out from under the pilar molding and smacks windshield and passenger window.

My 2025 Ford Explorer has a wind noise that Ford has admitted to having an issue with. My case number is cxh04811376. In the upper corner of both the drivers and passenger side front window there is a loud wind noise that begins at speeds of 40 mph and more. A customer experience specialist admitted there is a problem but they will not fix it until there is a recall.

See all problems of the 2025 Ford Explorer 🔎.

On [xxx] the passenger side exterior a-pillar applique trim piece broke free from the vehicle on hwy. Vehicle was doing about 70mph at the time of the incident. No damage nor accidents to people or property resulted. Upon investigation of replacing the part, learned of an existing safety recall for this problem. Reference NHTSA 24v-031. Scheduled repairs with the dealership for 5/9/25. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My 2017 Ford Explorer is leaking water through faulty welds in the rear hatch area. A review of many complaints online reporting the same thing shows this is a very common and repeated issue with many Ford Explorer years and has never been addressed by Ford. The complaints are all the same as water leaks in from the faulty welds and causes water to pool in the interior, especially in the spare tire well after leaking down the interior. All the complaints show a chronic weld issue and needs addressed. Notices issue last year but thought it was sunroof drains plugged. Noticed it is actually faulty cracked welds this year.

Driver's side a pillar trim, a recalled component, detached from vehicle while driving on the highway. Killeen, TX Ford service center noted in an earlier service appointment that the recalled component was serviced, but it appears it was not done properly. They are now refusing to service the broken trim, stating that it does not fall under the recall.

Around April 9, 2025 I took my vehicle to the dealership (crossroads Ford prince george, va) for a NHTSA recall 25v031. As of today (7/10/25) the repair is not completed. Dealership claim that the parts still on order due to shortage. This seams to be a long time for Ford company to provide the parts to replace the a-pillar trim.

The a-pillar trim piece on the passenger side became unattached from the vehicle and flew off at approximately 55 mph. With no remedy still identified, what is my recourse?.

The passenger side door trim that goes alongside the window broke off while driving down the highway. This is a safety hazard for other drivers. The a pillar trim did the same thing a few months ago which is under recall. Not sure why this trim would not also be under recall.

Passenger a pillar trim detached on the freeway after for dealer refused to fix recall 24v031 due to part shortage. Parts have been on order for 18 months. Someone could have been hurt or another car could have been damaged.

We have been trying to get safety recall notice 24s02/NHTSA recall 24v031 accomplished by our Ford dealership for several months and they say that the parts required are on back order from Ford. My complaint with Ford motor company is not having the parts needed for the dealerships to comply with the recall. Currently, the parts are on an emergency order from the dealership. The part on the right side a pillar is vibrating at highway speed and I am expecting a failure.

The a-piller trim molding flew off while I was driving down the road. I am aware that this part was previously recalled and potentially “fixed” before I purchased the vehicle, however it flew off and was a terrible safety hazard.

Recalled part flew off car while on the freeway.

Driving down the highway and my a pillar trim detached from my driver side frame. Also ripped off my leather stripping to my windshield ( I was told in November they would try and get this fixed before this happened it is now the end of March. ) this recall was in January 24 of 2024.

Right side a pillar came off vehicle at highway speed 18 months ago. I bought replacement part I heard of recall so I returned part for refund. Ford claims to be working with suppliers to obtain repair parts. This has gone on way too long, they are not taking this seriously! I am a retired millwright and have worked in all types of factories my whole career including many car plants. I know what it takes to manufacture these parts. Ford is simply not trying! the recall for this is 24so2(Ford), and 24v031(NHTSA). Please do your best to motivate them to remedy this issue! thank you.

Bought the car 07/03/23 from private party and its been leaking water since. Found the cracks 02/28/25. Body is cracking on top rear roof of vehicle close to the rear hatch hinges on driver and passenger side which causes water to come inside the rear interior part of the vehicle. 3rd row seatbelts are soaking wet when it rains. Water also leaks in the trunk and spare tire space. Originally, thought it was from clogged sunroof drains, but found the cracks after further investigation. Pictures have been attached.

There is no date given when the repair will be done the pillar has already flown off onto the road. I have one haning on by 1 clip. Ford is not going to fix anything, and the car is falling apart.

Water leaking from ceiling.

Just last year, I started noticing that both of my front seatbelts are not fully retracting when I am buckled or unbuckled. When I unbuckle my seatbelt, I have to manually retracted back to its position. Also, when I have both seatbelts buckled, I have to manually retracted in order to secure myself and my passenger. This has become a safety issue for me and my family as this is not safe enough incase of an accident. Another issue that I have in my vehicle is the driver and passenger door panel coming apart. This is a safety issue for me as this is causing obstruction of the right rear view mirror by the passenger door panel. Also, the driver door panel has caused scratches to my arm while driving which can cause me to have an accident due to distraction.

Ford issued a recall notice in Feb 2024 concerning the exterior a-pillar applique trim clip. This large piece of hard plastic separated from my windshield on an interstate while the vehicle was driving at a high rate of speed and the loose trim was a hazard to the vehicles behind me. It is unacceptable that I cannot have this replaced and the other side repaired more than one year after the recall. This is a safety issue to other vehicles on the road.