Ford Explorer owners have reported 1,457 problems related to body (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.
A frame pieces have detached and were flapping/ flying onto the highway. We are now missing both sides of a frame pieces and replacements for the recall are not available.
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all problems of the 2014 Ford Explorer
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Recall 24s02??. Exterior a-pillar applique trim clip on Ford Explorer 2011 -dealership: pearson Ford, 10650 n michigan road, zionsville in 46077 -August 2024: I notified the Ford dealership that the rubbery part around the a-frame on drivers side windshield was coming off and there has been a recall on this part. They looked at it and said the part was on back order. -over the next few months the rubbery part that attaches to window came completely off. -I continued to notify Ford dealership throughout the next several months, and they continue to say the part is on back order. -April 2025: after filing a google complaint, tyler with customer service called back and said he will contact me when the a-frame is ordered and in the shop. [xxx]: I was on the highway and the right side a-frame (part of the body) completely flew off and hit the car behind me. May 26-29th, 2025: I have attempted several times to get ahold of someone at this dealership (text, phone messages), and no response. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2011 Ford Explorer
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Windshield seal flies out from under the pilar molding and smacks windshield and passenger window.
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all problems of the 2016 Ford Explorer
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My 2025 Ford Explorer has a wind noise that Ford has admitted to having an issue with. My case number is cxh04811376. In the upper corner of both the drivers and passenger side front window there is a loud wind noise that begins at speeds of 40 mph and more. A customer experience specialist admitted there is a problem but they will not fix it until there is a recall.
On [xxx] the passenger side exterior a-pillar applique trim piece broke free from the vehicle on hwy. Vehicle was doing about 70mph at the time of the incident. No damage nor accidents to people or property resulted. Upon investigation of replacing the part, learned of an existing safety recall for this problem. Reference NHTSA 24v-031. Scheduled repairs with the dealership for 5/9/25. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My 2017 Ford Explorer is leaking water through faulty welds in the rear hatch area. A review of many complaints online reporting the same thing shows this is a very common and repeated issue with many Ford Explorer years and has never been addressed by Ford. The complaints are all the same as water leaks in from the faulty welds and causes water to pool in the interior, especially in the spare tire well after leaking down the interior. All the complaints show a chronic weld issue and needs addressed. Notices issue last year but thought it was sunroof drains plugged. Noticed it is actually faulty cracked welds this year.
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all problems of the 2017 Ford Explorer
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Driver's side a pillar trim, a recalled component, detached from vehicle while driving on the highway. Killeen, TX Ford service center noted in an earlier service appointment that the recalled component was serviced, but it appears it was not done properly. They are now refusing to service the broken trim, stating that it does not fall under the recall.
Around April 9, 2025 I took my vehicle to the dealership (crossroads Ford prince george, va) for a NHTSA recall 25v031. As of today (7/10/25) the repair is not completed. Dealership claim that the parts still on order due to shortage. This seams to be a long time for Ford company to provide the parts to replace the a-pillar trim.
The a-pillar trim piece on the passenger side became unattached from the vehicle and flew off at approximately 55 mph. With no remedy still identified, what is my recourse?.
The passenger side door trim that goes alongside the window broke off while driving down the highway. This is a safety hazard for other drivers. The a pillar trim did the same thing a few months ago which is under recall. Not sure why this trim would not also be under recall.
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all problems of the 2013 Ford Explorer
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Passenger a pillar trim detached on the freeway after for dealer refused to fix recall 24v031 due to part shortage. Parts have been on order for 18 months. Someone could have been hurt or another car could have been damaged.
We have been trying to get safety recall notice 24s02/NHTSA recall 24v031 accomplished by our Ford dealership for several months and they say that the parts required are on back order from Ford. My complaint with Ford motor company is not having the parts needed for the dealerships to comply with the recall. Currently, the parts are on an emergency order from the dealership. The part on the right side a pillar is vibrating at highway speed and I am expecting a failure.
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all problems of the 2018 Ford Explorer
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The a-piller trim molding flew off while I was driving down the road. I am aware that this part was previously recalled and potentially “fixed” before I purchased the vehicle, however it flew off and was a terrible safety hazard.
Recalled part flew off car while on the freeway.
Driving down the highway and my a pillar trim detached from my driver side frame. Also ripped off my leather stripping to my windshield ( I was told in November they would try and get this fixed before this happened it is now the end of March. ) this recall was in January 24 of 2024.
Right side a pillar came off vehicle at highway speed 18 months ago. I bought replacement part I heard of recall so I returned part for refund. Ford claims to be working with suppliers to obtain repair parts. This has gone on way too long, they are not taking this seriously! I am a retired millwright and have worked in all types of factories my whole career including many car plants. I know what it takes to manufacture these parts. Ford is simply not trying! the recall for this is 24so2(Ford), and 24v031(NHTSA). Please do your best to motivate them to remedy this issue! thank you.
Bought the car 07/03/23 from private party and its been leaking water since. Found the cracks 02/28/25. Body is cracking on top rear roof of vehicle close to the rear hatch hinges on driver and passenger side which causes water to come inside the rear interior part of the vehicle. 3rd row seatbelts are soaking wet when it rains. Water also leaks in the trunk and spare tire space. Originally, thought it was from clogged sunroof drains, but found the cracks after further investigation. Pictures have been attached.
There is no date given when the repair will be done the pillar has already flown off onto the road. I have one haning on by 1 clip. Ford is not going to fix anything, and the car is falling apart.
Water leaking from ceiling.
Ford issued a recall notice in Feb 2024 concerning the exterior a-pillar applique trim clip. This large piece of hard plastic separated from my windshield on an interstate while the vehicle was driving at a high rate of speed and the loose trim was a hazard to the vehicles behind me. It is unacceptable that I cannot have this replaced and the other side repaired more than one year after the recall. This is a safety issue to other vehicles on the road.
Ford motor company and my car dealership have failed to perform the necessary repairs to my vehicle related to a safety recall for the a-pillar trim pieces. I have tried several times to have this fixed and each time the dealership stops communication and says they are unable to get the necessary parts from Ford.
The exterior a-pillar trim part detached and hit another vehicle on the freeway. The dealership replaced the part and I paid for it. I received a recall notice January 2024 stating that Ford would replace the defect and or reimburse me for the previous replacement. In February 2025 the driver side a-pillar trim part detached while driving on the freeway. When I contacted my dealership at kearny pearson Ford they told me that they still did not have the parts as described in the safety recall notice 24s02 / NHTSA recall 24v031. I am driving around with an open side along the windshield/body of my car and it does not feel safe.
Side trim with door unlock pad on it detached and blew of into the wind and almost flew into a vehicle behind me when I was traveling down the interstate at about 70 mph, the posted speed limit. Luckily it did not strike the driver behind me but it was to close for comfort. They are put on the same way practically as the a trim that there already is a recall on.
The a pillar trim has become loose and detached while I was driving, almost causing an accident. There has been a recall on this part. I have tried on numerous occasions to resolve the issue. It has been over a year and the parts are still not available. I have tried to remedy and made multiple appointments at the service center to get my vehicle inspected and they tell me the same thing that there is nothing they can do.
The a-pillar trim pieces on both sides of the windshield began coming apart while driving on the highway, luckily, a piece did not impact other vehicles behind me. I went to the dealer and they removed both trim pieces several months ago and they have not followed up to install the new parts. They say they are not available. The first notification I received from Ford by mail is dated February 2024 (more than 1. 5 years ago). The vehicle looks like crap and Ford is not fulfilling their obligation. Perhaps NHTSA can exert enough pressure to force them to accomplish the repairs. Are they waiting for someone to get hurt or die from flying trim debris before they act? Ford can and has to make the parts and make them available to address their flawed product. Thank you.
A-pillar trim detached.
"a" pillar left and right coming loose, right side blowing away on the freeway. Dealer mentioned they have a fix for it but will not repair until recall approval.
In February I was driving to an appt. When the side panel on driver's door broke & started flying around & hitting car. (it has the numbers to enter the car without a key. ) so I had to roll down window 1/2 way, grab the broken part & drive 18 miles to town, holding the part so it wouldn't fly off (in 30 degree weather!) so I drove by the Ford dealership where I got my car. They thought there was a recall on that item so I've been waiting. I just saw on the NHTSA site there was a recall for that item on 2016-17? Explorers, but mine is 2019!!! would you please add the 2019 model to that recall? also, I'm still waiting (1 1/2 years later) for the recalled trim pieces around the front windshield.
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all problems of the 2019 Ford Explorer
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Driving 65 mph. 4 passengers. Pillar trim came off and slammed into window. Caused us to veer into another lane almost hitting another vehicle. Passenger side did this in 2023. My husband had to order part and fix it. Right after fix, a recall was issued. Called 5 times in 2024 for recall fix. Was told parts not available. While going to fort lauderdale cruise port January 25, 2025, the driver’s side came off almost causing a crash collision that would have killed us all. Cannot get any shop to fix and was told to keep driving the vehicle. The rubber/part hanging from Explorer.
The sunroof leaks water when fully closed. Especially noticeable when going through car wash.
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all problems of the 2023 Ford Explorer
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The a-pillar appliqué trim has cracked and is pulling away from body of vehicle. There is a safety recall notice that was issued in February 2024. I have been calling regarding remedy of this issue and I have been told parts are still not available. It has almost been one year.
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
I hand washed the vehicle on 1/10/2025 and noted no defects. On [xxx] traveling northbound on [xxx] in the vicinity of ontario, California at approximately [xxx], I heard a "clunk," but did not observe any road hazard. Upon arriving at ridgecrest, California I discovered that the passenger pillar applique was missing. I reported event to service at jim charlon Ford and was informed that currently no fix available. On 1/14/2025, I had jim charlon Ford remove the driver side pillar applique remove for purposes safety. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I have contacted Ford dealership here in chico, CA about the recall manufacturer recall number 24s02 NHTSA recall number 24v031 I was told that the parts have been on back order for the last 6 months and that was in January of 2025. As of today I still haven’t been contacted for this recall. I’m not sure what to do but they checked my car and said we added you to the list in January of this year.
The chrome on the window switch on the passenger side is peeling and cut my finger while using it.
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all problems of the 2021 Ford Explorer
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