Structure Problems of Ford Explorer - part 1

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, the driver's side a-pillar trim unexpectedly detached. The contact stated that the b-pillar trim on the front passenger’s door unexpectedly detached. The contact received notification of NHTSA campaign numbers: 24v031000 (structure) and 25v347000 (structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and that the parts were anticipated to be available in March 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 58,000.

See all problems of the 2016 Ford Explorer 🔎.

The contact owned a 2015 Ford Explorer. The contact stated that while driving, the front windshield trim detached from the vehicle. Additionally, the abs warning light illuminated on the instrument panel, and the "service advancetrac" message was displayed. Additionally, the message “transmission not in park” was displayed. The manufacturer was notified of the failure. The vehicle was taken to a dealer where it was diagnosed with gear shifter failure and an obsolete instrument panel.

See all problems of the 2015 Ford Explorer 🔎.

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, upon taking the vehicle to a local dealer, no failures were found, and the VIN was removed from the recall. Upon further inspection, the contact became aware that the front driver’s side and passenger’s side a-pillar trims were loose. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

See all problems of the 2019 Ford Explorer 🔎.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 mph, the a-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the vehicle was previously repaired under NHTSA campaign number : 24v031000 (structure). The contact stated that the vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that at the time of inspection the recall repair was not necessary. The contact stated that the vehicle should be repair since the failure had occurred after the inspection. The failure mileage was 135,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was not yet available. The contact reached out to the local dealer and stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the b-pillar trim was taped to the door; however, after the tape lost the stickiness, the trim became loose and was hanging down by the electrical wiring. The manufacturer was notified of the failure. The dealer confirmed the failure.

The contact owns a 2015 Ford Explorer. The contact stated while the vehicle was parked, the contact's brother became aware that the driver's side exterior b-pillar trim was loose. The contact was concerned that the front driver's side exterior b-pillar would detach and fall off while the vehicle was being driven. The dealer was made aware of the failure. The contact was advised to contact the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA campaign number: 25v347000 (structure); as a possible cause for the failure; however, the VIN was not associated with the recall. The failure mileage was approximately 65,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver’s side door b-pillar trim detached and was hanging by the wires, which became frayed. The message "liftgate ajar" was displayed while the liftgate was closed. The contact associated the failure with NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,789.

See all problems of the 2017 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver’s door b-pillar trim had detached, causing the liftgate to not open as needed. The message "liftgate ajar" was displayed with an audible chime, and the trunk warning light was illuminated. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available for the recall repair. The failure mileage was approximately 120,000.

The contact owns a 2021 Ford Explorer. The contact stated that the fabric inside the cabin of the vehicle covering the sunroof was detaching from the frame and lowering down to obstruct the view of the rear-view mirror and rear glass. The dealer was contacted and informed the contact that the fabric needed to be replaced. The contact decided not to repair the vehicle. The failure mileage was approximately 75,000.

See all problems of the 2021 Ford Explorer 🔎.

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and it was realized that both front a-pillar trims were loose. The vehicle was repaired using duct tape as a temporary fix for both front a-pillar trims. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 159,000.

See all problems of the 2012 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the driver’s side a-pillar trim had detached from the vehicle and the passenger’s side a-pillar trim was loosened. The failure mileage was 130,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 mph, the driver’s side b-pillar trim detached from the vehicle and was dangling by two wires. The contact later used black duct tape to seal the trim in place. The dealer was notified of the failure and later informed the contact that parts for NHTSA campaign number: 24v031000 (structure) were not available for the recall repair. Additionally, the contact stated that the front driver’s side a-pillar trim was rattling while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Explorer. The contact stated that while driving, the driver's side b-pillar trim detached and was hanging off the vehicle with the wiring exposed. The contact used a bungee cord to secure the driver's side b-pillar trim to the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, and the contact was informed that the parts to repair the vehicle were unavailable. The contact was informed that the parts were unavailable until July 2027. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure, and a case was filed. The failure mileage was approximately 63,500.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side b-pillar trim detached and flew off the vehicle. The contact stated that the b-pillar trim struck another vehicle. In addition, the driver's side b-pillar trim was fractured. The contact stated that the driver's side b-pillar trim was reattached but was still loosened. The dealer was made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, parts were unavailable for the recall repair. The manufacturer was made aware of the failure. The contact was informed that parts would be unavailable until 2027. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 21v316000 (structure); however, the failure recurred with the front and rear driver's side roof rail covers detaching. The contact also received notification of NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the driver’s and front passenger’s side door b-pillar trims had detached. The contact duct-taped the front and rear driver's side roof rail covers and the driver’s and front passenger’s side door b-pillar trims. The vehicle was taken to the dealer, and it was confirmed that parts were not yet available for the recall repair. The contact had to pay for the front and rear driver's side roof rail covers to be replaced. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was approximately 122,000.

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts would be over a year to for the availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2018 Ford Explorer 🔎.

See attached document for complaint.

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 45 mph in snowy and stormy weather, the driver’s side a-pillar trim detached from the vehicle. The vehicle was taken to several dealers, where it was inspected, and it was confirmed that parts were unavailable to repair the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 152,000.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the driver's side windshield exterior a-pillar trim detached. Two dealers, including bozard Ford (540 outlet mall blvd, st. Augustine, FL 32084), were contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were unavailable with no anticipated availability date. The failure mileage was approximately 150,000.

The contact owns a 2018 Ford Explorer. The contact received notification of nthsa campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the contact became aware that the front a-pillar trim sealants were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Explorer. The contact received the recall notification letter for NHTSA campaign number: 24v031000 and NHTSA campaign number: 25v347000. The contact stated that the water had entered the b-pillar trim and had detached. The local dealer was contacted who confirmed who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 mph the drivers side b- piller had detached. The contact indicated that the b-piller trim stayed connected to the vehicle by a wire. After the failure the contact discovered that the rear hatch door would not longer open. The b-piller trim was reattached to the vehicle using duct tape. The cause of the failure was not determined. The local dealer was notified of the failure. The failure mileage was 119,000.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA campaign number: 25v347000 ( structure); however, the part for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while driving approximately mph unknown, the a-pillar trim on the driver's side of the windshield detached, hitting the vehicle behind them. The contact stated that after speaking to the other vehicle's driver, there was no damage found. The contact continued to drive. The dealer was contacted, and it was confirmed that the VIN was not included in a recall for the a-pillar trim. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

The contact was the manager at a used auto dealer, and the inventory included a 2017 Ford Explorer. The contact stated that the driver's side exterior a-pillar trim had detached and fell off the vehicle. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, the part for the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts for the recall repair was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the a-pillar trim on the driver’s side windshield started to detach. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part required for the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were on backorder. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 130,000.

The contact owns a 2014 Ford Explorer. The contact received a recall notification, NHTSA campaign number: 24v031000 (structure) however the parts were unavailable. In addition, the contact stated that the recall repair was initiated in 2024, and the parts were still unavailable. The manufacturer was contacted, and a complaint was filed. The contact's vehicle had not experienced any failure regarding the open recall repair.

See all problems of the 2014 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the a-pillar trim on both sides of the windshield started to detach. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 26v101000 (suspension); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not available. The contact was informed that parts had been used to repair other vehicles after the contact had scheduled an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.

The contact owns a 2019 Ford Explorer. The contact stated that while driving, panel on the driver side door, keyless pad became completely detached. The vehicle was taken to a dealer where it was diagnosed as not being fully secured and was replaced. The panel blew the fuses and affected the liftgate on the vehicle and additional repairs, latch replacement on the liftgate had to be completed. The manufacturer was notified of the issue. The approximate failure mileage 47,000.

The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the rearview camera image was blank. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 24v031000 (structure); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, there was a popping sound coming from the roof. While at a car wash, the contact became aware that the roof rail had detached. The contact stated that the roof rail had detached several times after being reinstalled. The contact referenced NHTSA campaign number: 21v316000 (structure); however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed on the highway, the driver's side a-pillar trim clip became partially detached on the side of the windshield. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA campaign number: 24v031000 (structure); however, the vehicle was previously repaired under the recall. The approximate failure mileage was 155,500.

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v695000 (back over prevention); however, the parts to do the recalls repairs were not yet available. An unknown dealer was contacted, and the contact was informed that the parts were not yet available for the recall repairs. Additionally, the contact stated that the parts had been unavailable for more than a year. The manufacturer was contacted and confirmed that the parts were not yet available. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v347000 (structure); however, parts to do the recall repairs were not yet available. The manufacturer was not contacted about the unrepaired recall repairs. The contact had not experienced a failure.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the b-pillar trim on the driver’s side door started to detach. The contact received notification of NHTSA campaign numbers: 24v031000 (structure) and 25v347000 (structure); however, the parts to do the recall repairs were not yet available. The dealer sent a technician to the residence and determined that the a-pillar and b-pillar trims had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 105,000.