Door Problems of Ford Explorer - part 1

Ford Explorer owners have reported 87 problems related to door (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

1 Door problem of the 2025 Ford Explorer

Failure Date: 02/24/2025

The contact owns a 2025 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the doors and windows. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.

2 Door problem of the 2017 Ford Explorer

Failure Date: 07/05/2024

The contact owns a 2017 Ford Explorer. The contact stated while her husband was driving at an undisclosed speed, the "liftgate ajar" message was displayed. The contact's husband pulled over and inspected the trunk, and the trunk was properly closed. The contact's husband then became aware that while opening the front driver's side door, the keyless entry keypad had detached. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was unknown.

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3 Door problem of the 2020 Ford Explorer

Failure Date: 05/16/2024

The contact owns a 2020 Ford Explorer. The contact stated that when he attempted to open the front drivers door from the inside of the vehicle the chrome plating had broken off, which caused his hand to be struck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact there were no recalls and that she should contact his local dealer to fix the issue, and to also call the NHTSA hotline. The failure mileage was approximately 62,000.

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4 Door problem of the 2015 Ford Explorer

Failure Date: 07/07/2023

The contact owns a 2015 Ford Explorer. The contact stated that the front driver's side door and window trim panels were detaching and deteriorating. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford campaign number: 17n01, however, the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the campaign had expired. The failure mileage was approximately 91,000.

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5 Door problem of the 2018 Ford Explorer

Failure Date: 10/19/2022

The contact owns a 2018 Ford Explorer. The contact stated that the weather stripping around the windshield and the rubber seal around all doors had started to deteriorate on the passenger’s and driver’s side rear doors. The contact had taken the vehicle to the dealer who diagnosed that the windshield molding and the rubber stripping on the doors needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 27,632.

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6 Door problem of the 2005 Ford Explorer

Failure Date: 09/01/2022

The contact owns a 2005 Ford Explorer. The contact stated that there was a crack on the top panel of the rear liftgate. The contact was concerned the rear liftgate would fracture if she were to open it. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

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7 Door problem of the 2015 Ford Explorer

Failure Date: 01/10/2022

The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 70 mph the front windshield trim on the passenger side detached from the vehicle frame. The contact stated he heard an abnormal noise when the trim detached. The contact had taken the vehicle to a body shop to replace the missing trim. The vehicle had been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to Ford customer satisfaction program: 17n04 (trim). The failure mileage was approximately 45,000.

8 Door problem of the 2017 Ford Explorer

Failure Date: 11/01/2021

The keyless entry door panel on the driver’s side door is coming undone and vibrates while driving. Others have said theirs has come off the vehicle while driving. Will be contacting the dealership.

9 Door problem of the 2017 Ford Explorer

Failure Date: 09/01/2021

The contact owns a 2017 Ford Explorer. The contact stated that all four doors were corroded. The vehicle was taken to the local dealer and the mechanic diagnosed that the door pillars were rusted and was not covered under warranty. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 55,895.

10 Door problem of the 2013 Ford Explorer

Failure Date: 05/05/2021

Passenger door ajar warning signal stays on even when the door is shut which is causing all my lights to stay on and my car not locking because the door is saying it’s ajar when it is not.

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11 Door problem of the 2013 Ford Explorer

Failure Date: 08/18/2020

Tl the contact owns a 2013 Ford Explorer. The contact stated while driving 35 mph, the front driver's side door opened independently and the door ajar warning light was illuminated. The contact called local dealer anderson Ford located at 3900 clemson blvd, anderson, SC 29621, (864) 225-4151, and made the dealer aware of the failure. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 185,000.

12 Door problem of the 2015 Ford Explorer

Failure Date: 11/01/2019

Tl the contact owns a 2015 Ford Explorer. The contact stated that the armrest on the front driver's side door panel had fractured. The contact took the vehicle to greenway motors (located at 310 bedford rd, morris, IL 60450, 815-768-1813) and was informed that the repair was covered per a customer satisfaction campaign. The dealer restapled the door panel, but the failure recurred. The manufacturer was aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 47,000.

13 Door problem of the 2016 Ford Explorer

Failure Date: 09/14/2019

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 mph, the a and b molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passenger’s side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the NHTSA hotline. The approximate failure mileage was 83,913.

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14 Door problem of the 2002 Ford Explorer

Failure Date: 11/20/2017

Tl the contact owns a 2002 Ford Explorer. The contact stated that there was a failure on the rear door handle. The contact noticed a crack between the door handle and glass. The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified. The failure mileage was 120,000.

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15 Door problem of the 2003 Ford Explorer

Failure Date: 02/23/2016

The contact owns a 2003 Ford Explorer. The contact stated that the door ajar warning light illuminated, which caused the dome light to remain illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 188,000.

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16 Door problem of the 2011 Ford Explorer

Failure Date: 09/11/2015

The contact owns a 2011 Ford Explorer. The contact received a manufacturer's recall notification on the replacement of all four interior door handles; however, the part to do the recall remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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17 Door problem of the 1998 Ford Explorer

Failure Date: 05/10/2015

The contact owns a 1998 Ford Explorer. The contact stated that when the vehicle was parked, the front passenger side door did not open from the inside or outside. The contact stated that the passenger had to climb over and go out of the front driver's side door. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,000. Updated 7/1/cn.

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18 Door problem of the 2013 Ford Explorer

Failure Date: 08/18/2014

The contact owns a 2013 Ford Explorer. The contact stated that the driver's side door sensor failed to function properly, and the internal lighting remained illuminated and drained the battery. The chime sounded each time the failure occurred, which indicated that the door may be open when it was closed. The vehicle was taken to the one dealer twice and the sensors were cleaned. Within a year of the first repair, the failure recurred. The vehicle was taken back to the dealer, but the contact was uncertain if the dealer cleaned or replaced the sensor. The manufacturer was notified of the failure and advised the contact to take the vehicle to the first dealer again and then a second dealer for further diagnostic testing. The contact was waiting for a response from the manufacturer. The VIN and failure mileage were not available.

19 Door problem of the 2013 Ford Explorer

Failure Date: 07/01/2014

The contact owns a 2013 Ford Explorer. While operating the vehicle, the door ajar sensor light illuminated indicating that the front driver side door was ajar although the door was closed and secured. The contact indicated the dome light would also remain on causing poor visibility when driving in reverse at night. The vehicle was taken to the dealer, who replaced the sensor light but the failure eventually recurred. The manufacturer was not notified of the failure. The failure mileage was 20,000. The VIN was not available.

20 Door problem of the 1998 Ford Explorer

Failure Date: 05/01/2014

The contact owns a 1998 Ford Explorer. The contact stated that both, the driver side and passenger side doors became jammed and were unable to be unlocked. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 228,000.

21 Door problem of the 2002 Ford Explorer

Failure Date: 02/18/2013

The back door is cracked between the windows the the latch. This morning the latch stopped working and I can't keep the rear latch closed.

22 Door problem of the 2003 Ford Explorer

Failure Date: 12/29/2011

Door adjar sensor fails in 2003 Ford Explorer its all over internet.

23 Door problem of the 2008 Ford Explorer

Failure Date: 02/11/2009

The contact owns a 2008 Ford Explorer. The contact stated the ice and snow freeze the doors and frames on his vehicle and he cannot open them. The vehicle was taken to the dealer twice; however, they stated that there was no fix for the problem. There were no related recalls or warranties. The failure mileage was 7,000 and the current mileage was now 20,000. Updated 03/24/10 updated 07/27/jb.

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24 Door problem of the 2002 Ford Explorer

Failure Date: 12/14/2008

My door was frozen shut, I pulled it open and now I cant close it. It "bounces" off the door hinges when I try. It happened when I got out of work at midnight and I drove all the way home with my car door opening and closing as I was driving. Good thing it happened in the middle of the night because no one was driving around. If someone was I probably would have hit them with my door. I had to hold my door shut with the window down while driving. I had to drive 10 mph the whole way to my house. Taking turns was very hard because even though I was holding the door, it still was opening. What happened to me was very dangerous. I could've hurt myself and others. Hopefully this is something to get fixed quickly because I have finals this week and I wont be able to get the school without my car.

25 Door problem of the 2003 Ford Explorer

Failure Date: 01/20/2008

Large crack appeared on hatch door below window. Many complaints on internet with same problem.

26 Door problem of the 1998 Ford Explorer

Failure Date: 11/29/2007

The contact owns a 1998 Ford Explorer. While inside the passenger compartment, the contact attempted to unlock the doors with the unlock button; however, only the driver side and hatch doors unlocked. The passenger side door would not unlock and remained in the locked position. Ford stated that the contact would be responsible for the repair costs. The current mileage was 132,099 and failure mileage was 132,050.

27 Door problem of the 2002 Ford Explorer

Failure Date: 10/28/2007

2002 Ford Explorer lift gate clip on applicator is and has been splitting from top to bottom every time some one closed the lift gate I saw this on many other Ford Explorers and it cost {us -s 300 dollars to install a new one at the dealers shops to repair. Some thing need to be done Ford manufacture need to reimburse to fix this problems now and in the future I cannot afford to fix my Explorer so I am waiting to see if Ford can fix this problem for me and others like me who cannot afford to fix the problem I believe something should be done. Please for a reply at my email thank you sincerely e j.

28 Door problem of the 2000 Ford Explorer

Failure Date: 10/01/2007

4-door vehicle typically drive to work and home between 2002-2007. No one typically ever sat in the back, however, if any one did sit in the back the complained the doors were difficult to open. My thoughts were user error and those doors are rarely used. After my son was born in September 2007 I noticed the doors were difficult to open, at one point I thought I would break the door handle. My mom, my son, who is now 5, have an extremely difficult time opening the doors and my grandmother is not able to open the doors using the door handles.

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29 Door problem of the 2002 Ford Explorer

Failure Date: 02/02/2007

The contact owns a 2002 Ford Explorer. The contact heard a loud noise while driving in reverse. Three days later, she discovered a crack below the window of the rear door. The dealer stated that they have three other vehicles on location with the same failure. The Ford manufacturer stated that nothing could be done because her vehicle is not under warranty and it was not serviced with Ford. The engine size was unknown. The current mileage is 59,000 and failure mileage was 58,750. Updated 02/01/08. Updated 02/01/08.

30 Door problem of the 1998 Ford Explorer

Failure Date: 01/04/2006

The contact stated the passenger's door will not open from the inside or outside. The vehicle has not been to a dealership to determine the cause of the problem.

31 Door problem of the 1998 Ford Explorer

Failure Date: 08/13/2004

1998, Ford, Explorer, consumer had problems at different times getting the driver's side door not open after the vehicle was unlocked. This problem happened while consumer was driving or when the consumer was out of the vehicle.

32 Door problem of the 2000 Ford Explorer

Failure Date: 06/01/2004

Various problems with 2000 Ford Explorer. The consumer experienced problem with the wiper motor and the power window/door assembly which squealed and rattled.

33 Door problem of the 1997 Ford Explorer

Failure Date: 05/27/2004

The contact owns a 1997 Ford Explorer. The contact stated that the driver side door could not be opened from the interior or exterior of the vehicle, causing the contact to have to enter and exit the vehicle from the passenger side. The contact also stated that the rear passenger door could not be opened from the exterior or interior of the vehicle as well. The contact took the vehicle to a local mechanic to have the doors repaired. The contact had the doors repaired three times for the recurring failure. The failure mileage was 200,100.

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34 Door problem of the 1997 Ford Explorer

Failure Date: 04/17/2004

Ford Explorer 1997 XLT 4 door 4. 0l y air blend door is no longer working such that the heating system is permanently on hot and with a 9 month baby this is a safety concern that we cannot cool the car to the comfortable temperature during summer. I found on the internet this is a common problem which Ford has fixed in later models with revised system part #f87z-18471-da.

35 Door problem of the 1997 Ford Explorer

Failure Date: 10/10/2003

Heater blend door has broken, so defroster does not work. Difficulty seeing out front window in cold weather. This appears to be a common problem, for which I was quoted a $900 repair.


Other Common Structure related problems of Ford Explorer


Safety Ratings of Explorer Cars
Fuel Economy of Explorer Vehicles
Explorer Service Bulletins
Explorer Safety Recalls
Explorer Defect Investigations