Hood Problems of Ford Explorer

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

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The contact owns a 2020 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side front end of the hood was lower than normal. The vehicle was taken to the dealer, where it was confirmed that the failure was not due to a collision because all the bolts were in place. The dealer determined that the driver's side hood adjuster was missing, and the dealer installed a new hood adjuster on the driver's side of the vehicle; however, the hood remained unleveled. The contact stated that the passenger's side front end of the hood was in contact with the fender while there was a quarter inch gap between the driver's side front end of the hood and the trim. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 68,000.

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The contact owns a 2019 Ford Explorer. The contact stated that there was rust on the aluminum hood, which had bubbles and rust. The vehicle was taken to the local dealer, who stated that the hood needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 18,600.

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The contact owns a 2017 Ford fusion. The contact stated that while parked she observed paint bubbles, paint chippings, and corrosion on the hood of the vehicle. The vehicle was taken to an independent mechanic where the aluminum paint needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

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The contact owns a 2014 Ford Explorer. The contact stated there was corrosion bubbles on the hood. The vehicle was taken to gibbons Ford (704 martin f. Gibbons blvd, dickson city, PA 18519, (570) 489-4747, where the contact was informed that the failure was due to stone chips. The vehicle was not repaired. The vehicle was taken to an independent collision center but not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was 36,000.

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2014 Ford Explorer. Attorney representing consumer writes in regards to rust along front edge of vehicle hood. Dealership refuses to replace hood or include requests under extended warranty protection. It was finally determined, it was not rust as the consumer believed. The consumer returned to the dealer, where they repaired and repainted the hood. The consumer requested a replacement hood, but the Ford representative stated it would not help as the new hood would have the same problem. In other words, the same repair would likely occur again, in the next 30 months.

The contact owns a 2014 Ford Explorer. The contact stated that the paint on the vehicle's hood started to bubble and there was corrosion near the hatch. The vehicle was taken to a dealer where it was confirmed that the vehicle had experienced corrosion and the hood and the handle on the hatch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2012 Ford Explorer. The contact observed that the paint on the front hood of the vehicle had bubbles and was chipped. The failure recurred continuously. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

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Paint on top of hood bubbling at two spots on front passenger side and also on numerous locations on under side edge on front of hood, a large paint blister on underside at hood latch and several paint blisters on back under side of hood by driver windshield.

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The paint on my hood is peeling away. I did not notice some paint "bubbling" on the hood of my 2004 Ford Explorer when I bought it brand new. After washing it I saw the paint was clearly defected. It did not bother me at first, but now after 3 years and 52,000 miles the paint is chipping away where it was "bubbled". The area in question is the front left corner of the hood, in two small places. When I noticed it was chipping away there was already 4" square inches of sheet metal showing. I took it to the dealer where I bought it and they said it was a known issue (Ford TSB 04-25-1) but they could not do anything about it since my truck is out of the warranty period. They explained the aluminum hood is the problem and an entire new hood would cost $1300. They explained that Ford knows about the problem but has decided not to issue a recall.

The contact owns a 2004 Ford Explorer. After driving 55 mph, the contact noticed paint chipping on the hood of the vehicle. She took the vehicle to the dealer and they stated that the failure was not covered by the warranty and advised her to repair it herself. She took the vehicle to a mechanic and he stated that the failure was a manufacturer defect and she should not have to pay for the paint job. The current and failure mileages were 46,500.

Paint bubbling up on front of hood on 2003 Ford Explorer.

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Bubbling and blistering of the paint from the hood of 2004 Ford Explorer.

Explorer limited. Six months into owning this car, bought at approximately. 32,000 miles, I noticed there was bubbling on the hood of car. It was on the front of the hood on both sides above head lamps as well as in the middle (point of the of the hood). Even though this is a manufacturers defect kenny ross in pittsburgh will not work with me in getting repaired. One of their collision men said I was out of warranty. I spoke to the manager he said if it is under warranty not a problem. Then the head guy of the collision department said even if I had a warranty the hood would have been covered only under the 12 months, 12,000 miles warranty (???). Just the basic run around and they insult your intelligence. The paint is now cracking and peeling off. I noticed the bubbling at about 39,000+ miles and just reported it to Ford may of this 2006, although I did mention it to the guy that sold me the car a year or so ago. In addition I purchased the extended service plan from this so called dealership thinking I was getting an extended warranty, which was implied, only to find out that the extended warranty and the extended service are two different things. Buyer beware but they should have to disclose the difference. Why would I buy an esp when I can extend the warranty for just about the same price.

: the contact stated that the vehicle's paint looked bubbly like a blister on both the driver and passenger sides of the hood. The corrosion was located on the side of the hood closest to the head lights. The vehicle was taken to an independent repair shop who determined that it was a manufacturer's defect. The manufacturer directed the contact to take the vehicle to an authorized dealer for repair. The dealer refused to repair the defect at no charge because the vehicle's warranty had expired. There was a vast amount of information on the manufacturer's website regarding the defective paint which was observed by the contact. The vehicle was not involved in a crash or fire.

: the contact stated that the paint on the edges of the vehicle front hood was bubbled and peeled. The service dealer determined it was caused by corrosion. The manufacturer was contacted and requested the vehicle owner to provide a report on the paint issue from the service dealer. The contact was waiting for the report from the service dealer.

While driving hood flew up which impaired visibility.

1999 Explorer hood does not remain open due to sudden gas lift support failure. The hood came crashing down on the consumer's head resulting in a gash and swelling on her forhead.

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