Interior Panels Door Problems of Ford Explorer

The contact owns a 2025 Ford Explorer. The contact stated that while the vehicle was parked in a parking lot, while attempting to exit the vehicle, the front driver’s side door panel separated from the door frame. The vehicle was taken to a local dealer where the vehicle was inspected. The contact was advised to wait for several days before a solution could be provided. The vehicle was temporarily repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,600.

The contact owns a 2015 Ford Explorer. The contact stated she noticed that the front driver’s side door trim was raised nearby the window. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side door panel to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic who was able to glue the front driver side trim back in place. The vehicle was repaired; however, the front passenger’s side door trim experienced the same failure. A dealer was not contacted regarding the second failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.

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The contact owns a 2015 Ford Explorer. The contact stated that he noticed that the passenger’s side door panel was fractured, and the back of the trim panel was exposed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that they could not complete an unknown recall repair on the vehicle because the extended warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.

The contact owns a 2014 Ford Explorer. The contact stated that the front passenger’s side door panel had started to detach from the body of the vehicle. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN and the contact was provided an estimate for the repair. The vehicle was not repaired. The contact stated that while driving at highway speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where the contact was informed that the rear wheel bearing needed to be replaced. The dealer repaired the vehicle. The contact stated that the check engine warning light later was illuminated. The vehicle was taken back to the dealer where the contact was informed that the catalytic converter needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 100,000.

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The contact owns a 2015 Ford Explorer. The contact stated that the passenger’s side front door panel was delaminating. The contact stated that there was a recall regarding the defect however, the recall had since expired. The dealer was contacted and the contact was informed that the vehicle was included in the recall. The contact was informed that the recall repair was to replace the door panel. The dealer had referred the contact to the manufacturer to inquire if the recall could be completed. The vehicle had not been repaired. The manufacturer was contacted and confirmed that the recall had since expired. The contact was referred to the NHTSA to file a complaint. The approximate failure mileage was 75,000.

The contact owns a 2015 Ford Explorer. The contact stated that the front driver’s and front passenger side interior door trim started to detach from the panel. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2011 Ford Explorer. The contact observed that the door panel was separating from the door frame on the driver's side. The contact stated that the panel was separating from the middle of the panel and was creating a gap from left to right. The contact stated that the gap had trapped his left arm shirt sleeve and was more noticeable while wearing a coat. The contact stated that the failure impeding drivability. The contact had taken the vehicle to a local dealer and the contact was forwarded to an auto body shop for the repair. The contact stated that the passenger’s side door panel was also separating from the center top. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 147,000.

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The contact owns a 2015 Ford Explorer. The contact stated that the driver's side and passenger’s side front door panels were cracked. There were no warning lights illuminated. The local dealer was contacted, and stated there was no recall or warranty coverage for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 25,000.

The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that the driver’s side inside door panel was detaching around the window and separated from the door frame. The vehicle was taken to a dealer several times and the contact was informed that the glue on the door panel was loosening. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.