Carrier/rack Problems of Ford F-150 - part 1

Ford F-150 owners have reported 110 problems related to carrier/rack (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford F-150 based on all problems reported for the F-150.

1 Carrier/rack problem of the 2018 Ford F-150

Failure Date: 03/11/2021

2018 F-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic.

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2 Carrier/rack problem of the 2018 Ford F-150

Failure Date: 03/09/2021

Both tracks on panoramic roof are cracked and plastic pieces found in track. Sunroof stuck in open position on the highway. Cannot close panoramic roof so highway debris is flying into vehicle. Have sand and road debris hitting passengers inside vehicle.

3 Carrier/rack problem of the 2008 Ford F-150

Failure Date: 12/01/2020

I bought this vehicle used from a dealership in virginia and there is extreme premature frame corrosion and rust. The exterior body does not exhibit spots or surface rust on visible body panels. The mechanic informed me that the entire frame is rusted and is cracked under bed and rear wheel wells. The frame may no longer support weight of vehicle due to the rust holes and longitudinal cracks formed on the bottom and side frame surfaces at the stress point before the rear wheel bend. This car will not pass the state inspection. Ford is aware of the problem and has recalled 385,762 Ford escape models-year 2001-2004 for the same problem.

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4 Carrier/rack problem of the 2015 Ford F-150

Failure Date: 06/30/2020

Back sliding window. The track isn't properly secured to the window causing it to rattle and the window to fall out and rain come inside the truck.

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5 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 06/02/2020

Panoramic sunroof 2nd repair, 1st at 35,000 miles to replace guides under warranty, now at 57,000 tracks and guide need to be replaced cost of $4,000. The sunroof does not operate while motionless or in motion.

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6 Carrier/rack problem of the 2015 Ford F-150

Failure Date: 04/05/2020

Ford 3. 5 ecoboost warped exhaust manifolds, bolts cracks , and lost ,sound loud and power less.

7 Carrier/rack problem of the 2015 Ford F-150

Failure Date: 03/09/2020

When accelerating, about 90% of the time the vehicle will get warnings for "hill descent control fault" and "advance track service". When this happens, the vehicle will not accelerate anymore and starts slowing down. This has happened to me twice getting onto the interstate in the past month but luckily no vehicles were coming up behind me. This is a huge safety issue though that Ford needs to recognize and fix. The dealership said they have no idea what is causing it but everyone online says that it's likely to be the steering rack. Recall the steering rack because this has apparently happened to a lot of people.

8 Carrier/rack problem of the 2014 Ford F-150

Failure Date: 12/18/2019

My 2014 F-150 platinum edition rear driver side window glass cracked this morning. Auto started my truck and the defrost automatically turns on as it's warming up the truck. 5 min later after getting in the truck drove the truck for 10 sec or so and I heard a loud pop! my glass had shattered into the pieces. Did research and seen I'm not the only one who has had this happen to them. The defrost sensor has been causing this to the 09-14 f150 and Ford is not doing anything about this. . I called a couple dealerships and asked them about it and they also told me they have had a lot of other people call them about this issue. What is Ford going to do about this? I don't really want to pay 1k out of pocket to fix something that's an issue with the manufacturer. If this has happened to anyone else, please put in a complaint so this can get resolved sooner than later! I'm just glad no one was in the back seat when this shattered at it was extremely loud and could've shattered on them! thank you !.

See all problems of the 2014 Ford F-150 🔎.

9 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 12/03/2019

I wanted to make you aware of this situation that I've encountered. On the 3rd of December, I was going to my Ford f150 XLT to go to work. My car was sitting in the back yard and I started it with the remote start to warm it up. I opened the door and glanced at the back window. I then saw that the entire window was shattered. I looked around for anything suspicious and found nothing. I checked to see if something fell on or hit my back window and still didn't see anything strange. I called my insurance provider and she thought that it had something to do with the weather, which was about 40 degrees. But when I checked the web, I found that there were more cases like mine. People who were just using the rear defroster and their back windows would crack and shatter. The reason that I'm sending the email is to find out if there is an open recall for these windows. I, along with other f150 owners, had no idea that the window would break from using the rear defroster or just regular operation of the car. There have been lots of cases regarding this issue and I want to help bring attention to it before there is a problem. Please email me back as soon as possible.

10 Carrier/rack problem of the 2006 Ford F-150

Failure Date: 10/05/2019

I purchased this 78,400 mile vehicle from an internet sale in sept/oct. 2019, within a few days of delivery, while taking it around for maintenance appraisals (brakes, etc. ), one of the shops warned me of major frame rust. A visual inspection shortly thereafter showed the main frame members were rusted through and partially collapsed from the weight of the truck while being lifted on a rack.

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11 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 09/10/2019

The moonroof in our f150 won't open or completely close. The vent option in the moonroof opens a fraction of the amount it has opened previously. Based on my research it's a design issue with the track. Since the moonroof won't close completely there is a possibility of water leaking into the cab. The moonroof is rarely used. We attempted to open it and do some basic troubleshooting (to at least get it to close completely) while sitting idle in the driveway. When I contacted my Ford service department there were no appointments available for the next week.

12 Carrier/rack problem of the 2015 Ford F-150

Failure Date: 09/04/2019

Vehicle went into limp mode 4 times one day and 3 days later 8 times. Faults were hill assist, advanced track, picture of wrench came on then engine light. Limp mode is a serious accident waiting to happen as I was on a rural narrow road, had to stop vehicle put in park shut off engine. Restart engine go a ways and limp mode again. If this happened on a large freeway or at an intersection it would be a serious accident. Called dealership when it first happened they could not get me in for 8 days.

13 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 08/13/2019

The first time I went to use my sunroof the track broke now my window is stuck up and sunroof does not work.

14 Carrier/rack problem of the 2017 Ford F-150

Failure Date: 08/01/2019

F150 vista moonroof frame has fractured 3 times. Including the original moonroof that was factory installed, I've now had 3 moonroofs (2 replacements) for a broken frame that controls the opening of the moonroof. The issue was noticed because the moonroof rattled during normal driving, and made noises upon opening it. Concerned about robustness if moonroof will break again, leak, or stay closed in a collision if the track breaks again.

See all problems of the 2017 Ford F-150 🔎.

15 Carrier/rack problem of the 2008 Ford F-150

Failure Date: 07/10/2019

I was washing my car and the windsheild cracked and sun roof shattered, truck was off and I was washing it in my yard.

16 Carrier/rack problem of the 2017 Ford F-150

Failure Date: 06/20/2019

The panarimc sunroof is broken the plastic track breaks on these and Ford knows alot have. My parts on back order and they had the truck for 4 days and don't know when replacement parts will be available.

17 Carrier/rack problem of the 2014 Ford F-150

Failure Date: 06/04/2019

After hitting bumps in the highway the truck starts to wobble uncontrollably and the only way to get it back is to slow down to 30mph and then the wobble will stop. We have replaced the track bar, stabilizer, brakes and rosters, new tires, and balances.

18 Carrier/rack problem of the 2019 Ford F-150

Failure Date: 02/28/2019

Additional photo relating to complaint #11194721 the cause of the tilted 2" receiver tubes on the 2019 F-150 trucks is due to the incorrect attachment of the weld bracket is not flush with the main structure therefore causing the receiver tube to tilt down. See attached photo.

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19 Carrier/rack problem of the 2018 Ford F-150

Failure Date: 02/07/2019

While running defroster, both front and back, cabin filled with acrid smoke. Pulled over onto shoulder of tertiary road to investigate for fire. While parked, I heard an extremely loud "crack" and the rear window had spontaneously shattered.

20 Carrier/rack problem of the 2012 Ford F-150

Failure Date: 01/18/2019

01/18/2019 at approximately 3:45 pm est, my wife and I were traveling on nb route 301 in the crofton, maryland area. Due to the recent snow and cold temperatures we are experiencing here in the eastern portion of the united states, we had the rear defroster activated in our 2012 Ford F-150 XLT pick up truck. While actively driving the vehicle, both my wife and I heard an extremely loud "pop" sound while riding inside of the cabin of the truck. I proceeded to look in the rear view mirror to see if I could determine where the noise originated from and that's when I observed that the rear passenger side glass was shattered. After stopping the vehicle, I did not observe any other obvious damage and was confused as to why the window suddenly cracked without an obvious cause. At this point I was quite perplexed. I subsequently turned to google in an attempt to find a solution and that's when I figured out what had occurred. It has been brought to my attention through various forums and online sites that multiple other Ford F-150 owners have experienced this same exact issue with the same exact circumstances in place (rear defroster activated, loud "pop" sound, observed a broken rear window). The articles go on to provide nightmarish exchanges between Ford F-150 owners and Ford dealerships where they are forced to pay full price for the repairs due to warranties being expired. Based on the age of the truck as well as it's mileage, I too am out of warranty. I do not believe Ford is recognizing or handling these issues properly. This appears to strictly be a design defect and no fault or negligence on the part of the owner/operator. My safety concerns are decreased visibility and sharp tempered glass shards inside of the cabin. I have submitted an insurance claim and am responsible for my deductible. I am looking to the NHTSA for assistance in looking into this matter.

See all problems of the 2012 Ford F-150 🔎.

21 Carrier/rack problem of the 2018 Ford F-150

Failure Date: 12/05/2018

While driving over a railroad crossing, my truck died. The screen on the dash stated there was an error with the auto start/ stop feature. I had to put my truck in park to restart it while still on the train tracks. I had the auto start/ stop deactivated at the time via the button above the sync 3 screen.

22 Carrier/rack problem of the 2014 Ford F-150

Failure Date: 11/15/2018

Rear window panel shattered in place due to the defroster overheating. There had been no prior damage to the window, and the window shattered while the car was stationary and idling in the parking lot at my work, only to defrost and warm up. In the attached images, it is evident from the picture inside the vehicle that the window has completely cracked, and from the outside, it is proven that there was no impact of a foreing object that resulted in this.

23 Carrier/rack problem of the 2012 Ford F-150

Failure Date: 10/23/2018

Moon roof: opened once when purchased. Accidently opened instead of dome light. Off the grid, would only close half way. 40 mph. Winds, heavy rain, got soaked. Very dangerous driving giving I was exposed to the outdoor elements as described. Dark wind and rain in my face for half hour. Wiping h2o from face and inside wind shield, steering and dash. Had mechanic at a garage closed it. Found two small pieces of plastic broken off track. Dealer first quote $1,100. 00. Second quote was $2,200. 00. Blog on web and u tube repair sites many examples of moon roof failures from track failure to moon roof exploding on Ford vehicles. Why does this not constitute a recall. Ford dealerships are asking the consumer to pay outrageous prices to have their engineering failures fixed. A rip off to the consumer. I paid about $43,000 for this vehicle. The cost to fix the moon roof is over 5% of the cost of my truck.

24 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 10/10/2018

I was traveling on I-96 highway in michigan, and just got on the highway. I was cruising along at about 70 mph (temp outside 75). After driving for about 2 minutes, I heard a loud pop sound that sounded like a gunshot explosion. I looked back at the rear glass, and it had shattered. The tempered glass was still intact however it was making a loud crackling sound. I pulled off the highway immediately and parked in a parking lot. I took pictures of the glass and noticed it was billowing outward from the truck, and the outer edges were jagged and broken. There was no sign of impact by a rock or any other object that could have hit the glass. I decided it was best to go to the Ford dealership right down the road to have the incident documented. Upon closing my door to get back into the truck, 2/3 of the shattered glass fell and spread out all over the back tonneau cover of the truck. Clearly indicating the pressure of the break went "outward" from the truck cabin. The Ford dealer body shop manager took pictures and told me he would file a claim on my behalf with Ford. I expressed my concern with learning that Ford has had a problem for years with this happening to their trucks and suvs, and I wanted this information passed on to the corporate level. I was able to bring the truck safely to an auto repair shop locally, and they told me they have replaced many rear glass sections in Ford trucks that broke without an object impacting it. I think there is a substantial case here to be built against Ford. Yes, the glass was not dangerous, and thank goodness my son was not in the truck at the time. However if this really is a consistent problem with Ford, it's time for a recall or a lifetime warranty by the company.

25 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 10/10/2018

Sunroof tracks are plastic and crumble and break causing the sunroof to be stuck open or inoperable. Appears to be a common problem with all f150's based on internet research.

26 Carrier/rack problem of the 2012 Ford F-150

Failure Date: 06/11/2018

The roof frame holding the glass electrically operates moonroof cracked creating a dangerous condition during a rollover accident. The most serious problem would be a wateeemersion like the recent amphibious ww2 �duck� where 17 souls were lost. Please step up and require Ford to fix the problem. The first thing that came out of Fords mouth was � OH yeah we've been having problems with the sliding glass roofs. Ford has serviced my vehicle since I bought it in 2012 and never mentioned this problem.

27 Carrier/rack problem of the 2013 Ford F-150

Failure Date: 05/14/2018

Ford used cheap plastic tracking for their moonroofs. These components are now failing regularly creating an issue with water leaking into the passenger compartment adversely affecting electrical components and potentially airbags. Once the track system is damaged, the moonroof will not seal/close. This fault happened on my particular vehicle while the truck was in motion.

See all problems of the 2013 Ford F-150 🔎.

28 Carrier/rack problem of the 2011 Ford F-150

Failure Date: 05/01/2018

I went to open my sunroof and I heard a loud popping noise. The window slid back and opened but it will not shut. I tried numerous time to close it and it will get close to it and then open back up again. I found a piece of plastic broke off in the track where it broke from just opening it .

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29 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 04/28/2018

When opening the sunroof the plastic track will break causing the sunroof mechanism to become jammed leaving the sunroof partially open and unable to close. This is the second time this track has broken.

30 Carrier/rack problem of the 2015 Ford F-150

Failure Date: 04/17/2018

I have a Ford f150 lariat that is not 33 months old, however I have 49k miles. I had to replace my moonroof (out of warranty because of the mileage, which should have nothing to do with the moonroof). That cost me $2,155 in September 2017. On 4/17/18, my replacement made the same awful sound and is broken again the moonroof makes a loud cracking sound like it will break. It then gets stuck open or closed, but sometimes not fully closed. You have to push it with your hand while pushing the button sometimes to get it to seal shut in the case of rain or overnight. There is a lot of research on this and this is quite regular for Ford moonroofs. They should recall and reimburse me for the $2. 1k I spent.

31 Carrier/rack problem of the 2018 Ford F-150

Failure Date: 02/18/2018

My 2018 Ford F-150 with 7,800 miles was parked in my drive way while working in my garage at my home. The windows were rolled down about 3" to keep the heat from building inside the vehicle. It was 84 degrees outside temperature. When I was rolling up my windows to put the truck back in my garage, the drivers side window closed and I heard a cracking sound. No visible crack was evident. I rolled the window up a second time and a very small crack appeared in the upper corner where the glass turns upward next to the rear view mirror. The truck was taken to my local dealer and they took pictures and turned into Ford. It was refused as they stated their was impact. My truck has factory window guards and there is not a mark on the passenger side guard or paint. I sent a claim to Ford and they still claim it was impact. Well Ford all I have to say as where the crack began to propagate their is no way possible from the interior or exterior of the vehicle that you could humanly possible impact this area of the window as it is completely concealed. This vehicle was stationary in my concrete driveway while rolling up the windows. There is also no way possible that any foreign matter could have got in the window track. The first photo is from the exterior and the second is from the interior showing that the window broke from the most protected area and directly off the corner of the glass where it initially started.

32 Carrier/rack problem of the 2016 Ford F-150

Failure Date: 01/22/2018

On January 22 2018 at approximately 11:00 p. M. , I started my truck with the remote start, which activates the rear window defroster, as needed. On my 20 mile ride home from work, mostly freeway driving, I heard crackling noises, and I was watching in the rear view mirror, my entire rear window shattering, except for the center power sliding piece. When I got home, pieces of glass fell inside the cab and bed when I closed the door. Ford is aware of this issue, but they refuse to repair it. In the meantime, I am forced to pay $500 deductible for my insurance to repair it, even though I had purchased the extended warranty when I bought it brand new. It has approximately 15,000 miles on it now. Researching this problem, I believe it is a defect in the glass, causing it to shatter when the defroster warms up the glass.

33 Carrier/rack problem of the 2013 Ford F-150

Failure Date: 01/15/2018

While the vehicle was stationary, I was unable to close the sunroof. The dealer diagnosed the plastic guide on track broke. After doing some research this appears to be very common for 2010-2014 f150. This needs to be addressed by Ford. Thank you.

34 Carrier/rack problem of the 2002 Ford F-150

Failure Date: 10/01/2017

My fiance and I had to place are full size spare on that came with truck it was brand new we had no choice bc this was Friday evening and out local tire shop was closed tell today (Monday) yesterday we drove 7 mile to collinsvile to change brakes after we finish we load our 3 kids and befan to hide home another 3 miles from home we notice the truck shaking then we heard load pop and tail of the truck lost control for about 2 second once we got control back we pulled to safety to only see the driver side of the bed cracked tore and shattered. Even the hose where u fuel u truck up at had been damagetting when we continued to examine the tire it wasn't blown and it's still holding air. But plz explain to me how the entire center section of tread ripped off for no reason and not only put my children in danger but damaged my truck to a severe extent ? it's a full sie hercules terrain trac size 16 had nothing wrong with it tell now.

See all problems of the 2002 Ford F-150 🔎.

35 Carrier/rack problem of the 2014 Ford F-150

Failure Date: 08/07/2017

Remoted started my f150 as I normally would in the morning. Entered the vehicle to hear cracking, looking in my rear view and noticed the rear window shattered. Smoke was coming from the lower corner. Enter the truck bed to get a better look and the rubber in the lower corner was burning and melting. Shut truck off. It appears the rear defroster malfunctioned and could have caused a fire. The truck is at the dealership now. No recall and they did not take the issue very seriously.



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