Storage Evaporative Emissions Hoses/valves/sensors Problems of Ford F-250

?the contact owns a 2017 Ford F-250. The contact stated while driving at approximately 40 mph, the vehicle lost automotive power. The contact related the failure with manufacturer campaign number: 21m01. The contact stated that the dense sensor indicated diesel emission fluid was full when it was not. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a reductant level sensor failure. The local dealer was contacted; however, the vehicle was not repaired due to costs. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

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The contact owns a 2015 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the rear nox sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program 21n05. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.

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