Tailgate Problems of Ford F-350 - part 1

Ford F-350 owners have reported 66 problems related to tailgate (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford F-350 based on all problems reported for the F-350.

1 Tailgate problem of the 2017 Ford F-350

Failure Date: 09/29/2022

The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.

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2 Tailgate problem of the 2019 Ford F-350

Failure Date: 05/02/2022

The contact owns a 2019 Ford F-350. The contact stated while driving approximately 5 mph the tailgate opened automatically. There were no warning lights. The vehicle was taken to the local dealer which diagnosed the failure with the tailgate functionality as faulty. The tailgate was rewired; however, the failure has reoccurred consistently. The manufacturer was not notified of the failure. The approximate failure mileage was 44,473.

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3 Tailgate problem of the 2018 Ford F-350

Failure Date: 05/06/2021

Tailgate still randomly opens after Ford issued recall to correct. Seems to occur primarily when truck is parked on hill with ebrake set. When releasing emergency brake on a hill, the release is quite violent in terms of the truck vibrating/shuddering. It appears the proximity of the remote open tailgate switch and the vibration with the ebrake handle release, may be activating the remote switch. Truck has already had the Ford issued tailgate opening recall applied which has not corrected the issue.

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4 Tailgate problem of the 2020 Ford F-350

Failure Date: 04/09/2021

Tailgate released while towing 5th wheel trailer causing damage to tailgate and trailer. Safety issue and could have caused serious accident.

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5 Tailgate problem of the 2019 Ford F-350

Failure Date: 04/09/2021

The tailgate will open up when backup up in truck - there is recall but the recall does not fix the issue. I have the recall work completed by Ford dealer but it still opens up when backup with trailer attached. This has happen 3 times since warranty repair. Ford did not fox this problem and they will not ackowledge it.

6 Tailgate problem of the 2021 Ford F-350

Failure Date: 04/05/2021

About 7-8 times now, the tailgate has opened under it's own power unexpectedly. It has happened while stationary after just starting the vehicle, while in reverse and in forward motion. All instances seem to happen shortly after the vehicle has been started.

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7 Tailgate problem of the 2017 Ford F-350

Failure Date: 03/30/2021

While driving so far the rear tailgate has dropped open twice. First time backing a trailer almost bent gate on trailer jack 03/13/21 and the second time was going down the interstate and lost a gallon jug of oil and the rest 4 gals were about to go off the tailgate. Had to stop and close tailgate. 03/30/21.

8 Tailgate problem of the 2019 Ford F-350

Failure Date: 02/26/2021

The tailgate on my Ford f350 was repaired last year from the recall pertaining to the tailgate opening on its own. The tailgate opened on its own again today. 02/26/2021. The first time it happened I was turning right from a main city street onto a side street going about 10 mph. Today I was going about 5 mph and turned left into a parking lot.

9 Tailgate problem of the 2019 Ford F-350

Failure Date: 02/23/2021

Tailgate repeatedly opened on its own. Tailgate locked and will not open. I see recall for other Ford superduty related to same issue but apparently this vehicle has not been recalled.

10 Tailgate problem of the 2020 Ford F-350

Failure Date: 02/02/2021

While driving the tailgate has come unlatched several times. It caused damage to the camper I was towing and the tailgate itself. A 30lb propane cylinder almost rolled out of the truck after the tailgate came down. It has been during highway traveling.

11 Tailgate problem of the 2018 Ford F-350

Failure Date: 01/21/2021

Uncommanded tailgate opening. Tailgate fell down going about 30mph in downtown port townsend, wa. . . Portable generator and cable fell in front of several cars. . Temporarily shutting down both lanes. The next day the tailgate would not respond until the circuit breaker was reset. This truck has had the recall completed.

12 Tailgate problem of the 2018 Ford F-350

Failure Date: 01/20/2021

I had the tailgate recall completed on my vehicle, shortly afterwards, I was still experiencing issues with the tailgate falling while driving. I returned the vehicle to Ford again to report the issue. The Ford dealer worked on the vehicle for 2-3 days and returned the vehicle to me again stating it had been fixed. The recall did not resolve the issue. The tailgate opens unexpectedly when the vehicle is in motion. I do not know if it happens on the freeway, city street or while turning.

13 Tailgate problem of the 2017 Ford F-350

Failure Date: 01/01/2021

The power tailgate will release while in motion. I had the Ford recall completed once, I believe around September of 2020. I just had the truck back to the dealer because the power tailgate fix does not appear to correct the issue. They just removed the original recalled parts and did the recall again on my truck. This current work was completed on 1/20/21. Please force Ford to do a reprogram of the body control module to include notification when the tailgate is open in the display in the dash. I will have to wait and see if the reinstallation of the recall will correct the issue, my thoughts are not.

14 Tailgate problem of the 2017 Ford F-350

Failure Date: 12/21/2020

Had recall perform for tailgate opening unexpectedly on March 3, 2020. In December 2020, the tailgate opened multiple times while driving on the highway and while reversing to attach a trailer causing damage to the tailgate. We contacted kendal Ford in meridian id to get this problem resolved and they said Ford would not cover it since the recall was performed and is now closed. They want in excess of $1500. 00 to fix the problem that should have been fixed with the recall. Ford will not budge in covering this issue which was part of the original recall. Obviously the recall for the tailgate did not work. Please can you have another recall issued for this tailgate issue. It is extremely dangerous to have items in the bed of our truck and not knowing when the tailgate will open and contents fall out causing an accident.

15 Tailgate problem of the 2019 Ford F-350

Failure Date: 10/14/2020

Tailgate recall (Ford # 19s48) was performed in spring of 2020. Supposed to fix electronic tailgates from opening inadvertently. In October of 2020, my tailgate dropped while pulling trailer, causing damage to tailgate.

16 Tailgate problem of the 2019 Ford F-350

Failure Date: 10/10/2020

~tl-the contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the tailgate unlatched after the keyfob was inadvertently depressed in his pocket. The contact stated that there was damage to the tailgate. The vehicle was taken to henry curtis Ford (1120 auto center dr, petaluma, CA 94952, (707) 769-2300) to be inspected. The contact was referred to napa county Ford (570 soscol Ave, napa, CA 94559, (707) 255-2580). The contact was informed that the vehicle operated without the boundaries of how the vehicle was designed to operate. The contact stated that the mechanic agreed that there was a design flaw within the vehicle. The vehicle was not repaired. The dealer closed the case as per the manufacturer's request. The manufacturer was contacted and informed of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 5,000. Ah.

17 Tailgate problem of the 2017 Ford F-350

Failure Date: 09/01/2020

The tailgate opens intermittently even when locked, especially when you hit a bump in the road. It is like the latch it not working correctly. Also, the radiator keeps leaking on the left upper hose on the drivers side.

18 Tailgate problem of the 2020 Ford F-350

Failure Date: 08/08/2020

While traveling vehicle in motion electric tailgate spontaneously released damaging the tailgate and tow vehicle on 8/8/2020, 8/20/2020 and 9/3/2020. Tailgate released on several occasions while towing on city streets and highway.

19 Tailgate problem of the 2017 Ford F-350

Failure Date: 07/01/2020

While driving on the highway in my 2017 Ford f350 pickup and pulling a bumper pull trailer the tailgate released by itself and lowered. It came in contact with the trailer jack and when I pulled of the road it damaged the tailgate. I had taken the truck in for a tailgate recall several months prior and a second time for the the tailgate not opening. Automax Ford in killeen TX advised me that the tech found nothing wrong with the recall work and they would not cover the issue. When the tailgate went down on its own the doors were locked and the truck was in gear and moving, bothe safety features that should prevent the tailgate from unlocking'.

20 Tailgate problem of the 2017 Ford F-350

Failure Date: 06/30/2020

Occasionally, the tailgate will automatically fall, when I put the transmission in reverse, from a stationary position. I verified that this can happen when the key fob is not in my pocket. Thankfully, it hasn't happened while driving. The truck has less than 50k miles on it. It started, for me, soon after I purchased it used, in June 2020.

21 Tailgate problem of the 2018 Ford F-350

Failure Date: 06/24/2020

Tailgate came open on its own yet again. . Towing a 5th wheel. . Was able to see it open in a sharp turn and stop. . Causing a traffic jam on highway 12. Several cars almost hit each other. . . This is after recall was completed .

22 Tailgate problem of the 2018 Ford F-350

Failure Date: 06/22/2020

Tailgate opened on its own. . . Towing 5th wheel trailer. . . This is second time since tailgate recall was done.

23 Tailgate problem of the 2018 Ford F-350

Failure Date: 06/06/2020

Lose of construction material on highway . . Due to uncomanded tailgate opening. . Tailgate comes open on its own. . . This is after recall was completed.

24 Tailgate problem of the 2017 Ford F-350

Failure Date: 02/08/2020

I took my truck in for a nonrelated repair. When I was there I was informed that there was a safety recall on tailgate opening. I never had a problem with it opening but since it was already at the dealership for other repairs, I okayed the recall repair on the tailgate opening on its on. Now since I have had the repair done on my truck the tailgate opens on its own now. I have taken it back several times for the problem. But I have been told that if they can't verify the problem they can't fix it. But I can't make it do it on command. It does it on its own once every 7 to 14 days. Can I get help on getting this problem repaired? most of the time when this happens I get into my truck, start it and go to back up. I get warning tone and notice that the tailgate is down. I'm worried that I could be pulling a trailer when this happens and it damages my tailgate and trailer.

25 Tailgate problem of the 2017 Ford F-350

Failure Date: 12/21/2019

While towing my 5th wheel trailer 65 miles, the tailgate opened by itself causing damage to trailer and tailgate.

26 Tailgate problem of the 2018 Ford F-350

Failure Date: 12/06/2019

Tailgate opens on its own. . . No indication that it is open. . . Can not see in the mirror.

27 Tailgate problem of the 2019 Ford F-350

Failure Date: 11/29/2019

Tailgate randomly opens while driving. Has happened at least a dozen times in the last six months. (July-Nov 2019).

28 Tailgate problem of the 2017 Ford F-350

Failure Date: 11/21/2019

My 2017 Ford F-350drw tailgate keeps opening when driving or stationary. It has opened at least 10 times in the past year and at least 15 times since purchasing. Trying to convince Ford dealerships that the tailgate was up, and I did not forget to secure or touched one of the buttons to release the lock. On November 21, 2019, while towing on I-44 in oklahoma, our 5th wheel RV, the tailgate opened and damaged the tailgate along with the two doors of the RV. I always check my truck and RV after each service stop. I checked at the previous stop prior to lawton, oklahoma and the tailgate was up. I stopped at the last service station on I-44 prior to entering texas and saw the tailgate down and the damage. Until I get my truck repaired, I have had to install black bungie cords to keep the tailgate from falling.

29 Tailgate problem of the 2017 Ford F-350

Failure Date: 10/27/2019

The tailgate at times comes unlatched. I do have a canopy which keeps the tailgate from dropping down all the way. Truck only has 10700 miles on it and is still on warranty. I have taken it to the dealer twice, they cannot duplicate the problem, nor find anything wrong. I have called Ford customer service 3 times, and have done what they told me to do, but they do not follow through with what they tell me they are going to do. Vechicle is in motion, and has happened when pulling my cargo trailer. Date below was the last time this happened. I do not drive this vechicle much.

30 Tailgate problem of the 2018 Ford F-350

Failure Date: 09/27/2019

Tl- the contact owns a 2018 Ford F-350. The contact stated that while driving about 15 mph, making a turn, the tailgate dropped and hit horse trailer. The tailgate was destroyed. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 5,200. Fe.

31 Tailgate problem of the 2019 Ford F-350

Failure Date: 09/03/2019

2019 F-350 with 8� bed and approx 1000 miles. 1st occurrence: departed a campground towing a travel trailer (after doing 3 walk-around safety check prior to departing). Drove 10 miles to nearest gas station before getting on the highway where I discovered the tailgate was down and crushed by the travel trailer. Thinking back through my series of events; I was on level ground and did not reach down to disengage the parking brake below the gate release, I had a ground guide back me up out of my spot who confirmed gate was still up prior to departing, key was in the cup holder with no other objects. I reported this issue to the dealer(4 sept 2019). They reviewed current recalls on my model and none were reported. I filed a claim with my insurance and absorbed the repair expenses. Important to note, there was a heavy thunderstorm the night prior to departing. 2nd occurrence: (while awaiting parts to repair damages from 1st occurrence) I departed work and just after turning left out of the parking spot still in the parking lot, the tailgate came open unintentionally for the second time during my 2 months of ownership. I immediately noticed it down when I looked in my rearview mirror and no damages from this occurrence.

32 Tailgate problem of the 2019 Ford F-350

Failure Date: 07/18/2019

At some point during a 2 hour interstate highway drive, the power tailgate opened itself. This damaged the tailgate itself, and severely damaged the front of the fifth wheel trailer that I was towing. The problem was noticed when we turned into our campground and heard a grinding/popping noise behind us.

33 Tailgate problem of the 2017 Ford F-350

Failure Date: 07/04/2019

Tailgate opens on its own without driver command while driving.

34 Tailgate problem of the 2019 Ford F-350

Failure Date: 07/03/2019

Tl the contact owns a 2019 Ford F-350. While driving approximately 3 mph and pulling a fifth wheel trailer, the tailgate dropped open involuntarily and punctured a hole in the trailer. The tailgate was also damaged. The vehicle was taken to hart Ford/Lincoln (117 lake st, roscommon, mi 48653), but was not diagnosed or repaired. The dealer submitted an open geospatial consortium to headquarters, which was declined. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 8,800.

35 Tailgate problem of the 2018 Ford F-350

Failure Date: 06/27/2019

We were driving down the highway i26 into asheville and the tailgate opened we heard a noise went to pull off the highway and the poise was worse stopped immediately got our tailgate had come open and was shredded by the horse trailer. This has never happened while pulling the trailer but it has happened a few time previously but I assumed I hit the button on the key. Didn't think much more but now seeing this it may have happened while driving. Scary.


Other Common Structure related problems of Ford F-350


Safety Ratings of F-350 Cars
F-350 Service Bulletins
F-350 Safety Recalls
F-350 Defect Investigations