Wiper Problems of Ford F-350 - part 2

Fords" bumper to bumper warranty� doesn't go "mirror to mirror" on Nov 22, 2017 I bought the 2017 F-350 lariat super duty. Nice truck, it's the 8th Ford truck I have bought new and until now have never had a major problem that they didn't stand behind until this one. At 700 mi on a family outing to washington Dec 8th, my wife remarked that she could smell something burning and I told her it was probably paint off the engine. I had turned on the mirror defrost. On arrival to our destination my son discovered the frames had melted. Sent pictures to service dept. At dealership. Tech sent text back "do not use mirror heaters again". I called and he said dealership would replace when we returned. They picked it up on Friday the 15th and midday I got a phone call from service manager stating that he wasn't a very good nancy drew but they were not going to warranty them as they thought they were vandalized ( at 70 mph you would have thought one of the four of us would have noticed it ) he told me to turn in to my insurance. I remarked that it wasn't an insurance problem, to state farm agents credit they told me to take to another dealer and they would collect repair cost from manufacture. Wouldn't it be great if a warranty was just that? when I told service manager that I was going to file a claim with the oregon doj under the lemon law, he blew me off. I took to another dealer and he told me albany one had placed a "flag" on it making it impossible for anyone else to even look at it but cautioned me to not park in my garage in case of fire until issue was addressed. Called Ford customer service and they assigned me a "case number". 1400 mi. On a 72k truck and no mirror defrost. We currently own 9 Fords, loyalty doesn't account for much anymore. Warranty must not be any wider than the bumpers.

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Tl- the contact owns a 2001 Ford F-350. The contact stated that while driving at various speeds, the windshield wipers independently failed functioning. The vehicle was taken to an independent mechanic where it was diagnosed that the wipers motor failed and needed to be replaced. The contact then taken the vehicle to lithia Ford dealer, located on 2833 washburn way, klamath falls, or 97601, phone:(541) 205-4501, but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in the recall. The VIN was not included in NHTSA campaign number: 01v258000 (visibility). The manufacturer was not notified of the failure. The approximate failure mileage was 154,000. Aw.

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Heated rear window glass shattered. Small pieces of glass all over interior. Vehicle was stationary, not running, just sitting in driveway at the time it shattered. Glass was not impacted by anything.

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I have a f350 2015 vehicle, having an engine knock noise and hesitation problems right after the engine knocks. I have experienced these concerns five times. The dealership is saying is a characteristic of the vehicle due to California regulations. There is a TSB to the concern that I am having, but I don't think my vehicle should have the heads rebuilt since I just purchased it back in Dec 2015. What is the state doing to have this concern resolve? I brought it in two days ago to the dealership and since after the 4th time of the engine knocked the check engine light came on they ended up replacing a sensor. I picked up the vehicle from the dealership yesterday and on my way home, the engine knocks to happen again. I am waiting on fmc to call me and tell me what they are going to do now. The vehicle has two other problems a windshield noise at 60 to 70 miles per hour on windy days. They resealed the windshield the problem exists. They are telling me, that unless they duplicate the issue, they can't do anything. I showed them a video that I recorded during the concern happening, but they are ignoring it. I showed them a video that someone else posted on you tube same concern. However, since they cannot duplicate they cannot do anything that is their answer. I also have a problem of the transmission, harsh shift as slow speeds same thing can't duplicate is what the work order from the dealership states. What can I do to have this vehicle looked at for the concerns I am having? it has been in the dealership four times since I bought it.

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Power folding side rear view mirrors will not hold their position setting causing lack of ability to monitor traffic on both sides of the vehicle when vehicle is in motion.

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The contact owns a 2015 Ford F-350. The contact stated that the windshield wipers remained activated and would not turn off. The dealer was unable to diagnose the cause of the failure. The manufacturer stated that there was no recall. The failure mileage was 5,000.

Sunroof exploded sitting still showering everyone with glass, some glass got in occupant face and eyes.

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The contact owns a 2012 Ford F-350. While driving approximately 5 mph, the windshield wipers activated and failed to stop until the vehicle turned off without any warning indicators illuminated. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the issue. The contact also stated that the failure recurred five times. The approximate failure mileage was 157,000.

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Moon roof shattered while traveling on a paved highway on a clear day at approximately 45 miles per hour. I heard a loud noise similar to a gun shot and I first thought a large rock had hit the vehicle but I could not see any damage. I was approximately 200 yards behind a tractor trailer rig which was not a gravel truck or an off road type rig. The next day I noticed a piece of tinted glass in the bed of the truck and climbed into the bed and noticed the moon roof had shattered in an outward direction. A large quantity of broken glass had fallen down and were laying on the moon roof inside cover. If I had not had the cover closed at the time of the breakage, I could have been cover in small pieces of broken glass with potentially a different outcome. This is the second incident I have had this year with a shattered moon roof. In mid October, I was driving a 2014 Lexus es300h and the moon roof exploded with a tremendous noise, also in an outward direction. I was going 70 miles per hour and was not in a construction zone nor was I in any traffic. Again I did not have the cover open and no glass came into the vehicle. I will also add this complaint to the database as a separate complaint.

The contact owns a 2007 Ford F-350 sd. The contact stated that the coating on the rear view mirror was deteriorating and reducing his visibility of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 24,800. Updated 01/07/lj.

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The contact owns a 2001 Ford F-350 sd. The contact stated that the windshield wipers worked irregularly during rainy conditions. The dealer stated that there was no recall for the failure; however, the contact referenced NHTSA campaign id number 01v258000 (visibility:windshield wiper/washer:motor). The vehicle is in the process of being repaired. The failure and current mileages were 57,000.