Steering Problems of Ford Flex - part 2

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The traction control warning light was illuminated. The vehicle was taken to the dealer, whon diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 125,000.

See all problems of the 2013 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated that while driving at unknown speeds down the road, he came to a stop, and while attempting to proceed to another lane, the power steering became inoperable. The contact was able to drive to his residence. The power steering assist unit message was displayed. After restarting the vehicle, it worked as designed. The contact called an independent mechanic who informed the contact about NHTSA campaign number: 15v340000 (steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 163,000.

There is a power steering assist fault. Mine failed. This is a known issue that was recalled for the model year of my car, but my car apparently falls outside of the recall.

The contact owns a 2015 Ford Flex. The contact stated while driving 45 mph, the message "steering assist loss - service now" was displayed. The contact stated that the vehicle lost power steering functionality while driving 20 minutes later. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for diagnosing testing. Additionally, the manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 183,000.

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While driving down the highway the power steering system failed without any indication lights. Upon slowing down I noticed the steering was stiffer than usual. After pulling into a parking lot and restarting the car it showed a power steering failure and traction control failure.

The contact owns a 2014 Ford Flex. The contact stated that while driving approximately 35 mph and making a right turn, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic to be diagnosed. The contact was informed that the steering rack was faulty and needed to be replaced and programmed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 182,438.

See all problems of the 2014 Ford Flex 🔎.

The contact owns a 2016 Ford Flex. The contact stated that while driving at various speeds, the power steering assist failed to operate as needed. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was also notified of the failure and a case was filed. The contact was then referred to the NHTSA hotline to report the failure. The failure mileage was approximately 80,000.

See all problems of the 2016 Ford Flex 🔎.

The contact owns a 2016 Ford Flex. The contact stated while driving 65 mph, the vehicle lost power steering functionality. The steering warning light was illuminated. The contact was unable to add power steering fluid. The vehicle was taken to an independent mechanic, who provided the contact with an estimate for the repair. The local dealer was contacted, and the vehicle was diagnosed, and it was determined that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 190,000.

The contact owns a 2012 Ford Flex. The contact stated while his granddaughter was driving 10 mph and attempting to leave a parking lot, the steering wheel became difficult to maneuver. After the failure occurred, the "power steering assist fault" message was displayed. The vehicle was parked, and then the contact drove the vehicle to an independent mechanic. The contact was awaiting a diagnostic test from the independent mechanic but was informed that the rack and pinion might need to be replaced and the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact researched online and became aware of NHTSA campaign numbers: 15v340000 (steering) however, the VIN was not included in the recall. The failure mileage was approximately 108,000.

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The contact's client owns a 2013 Ford Flex. The contact stated that while her and her client were driving at approximately 60 mph, the steering wheel became stiff, and the vehicle failed to steer as intended. The vehicle was taken to a parking lot and turned off. The vehicle was restarted after a while and a “service power steering now” message displayed, and the steering wheel seized and would not turn as needed. The vehicle was towed to a dealer but was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Flex. The contact stated while driving 50 mph, the steering wheel became stiff. The contact stated there were two warning chimes alert heard. Additionally, “stop vehicle for safe steering” and “power steering assist service required” messages were displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed that the steering monitor sensor fault and rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Flex. The contact state that while driving on two occasions at undisclosed speeds, the vehicle lost power steering functionality and the steering wheel became very stiff. The "power steering assist fault" message was displayed. During the first failure, the contact pulled over to the side of the road and the vehicle was towed to a dealer; however, failure was no duplicated. The contact stated that during the second failure, the vehicle was taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The car started jerking and slowing down on the highway and would not accelerate. I was able to pull over to the side of the road and had the car towed to a service center. A repair shop did a print out of the error codes from the computer which indicated an error relating to the power steering control module. A search online show that many other Ford Flex owners have experienced similar issues.

After starting the vehicle, warning on dash stating "power steering assist fault" appeared. Steering wheel was extremely difficult to operate, to the point that maneuvers requiring sudden, sharp inputs would not have been possible. Had this occurred while driving, it could have resulted in an accident. No one has been informed of this issue yet.

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning light illuminated. In addition, the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering control module failure. The contact stated that the steering control module needed to be replaced. The contact provided diagnostic codes: u3000'49-48 and u3000'96-c8. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 mph, the vehicle became difficult to maneuver. The "power steering assist fault" message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The contact researched and was made aware of NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 165,000.

The contact owns a 2018 Ford Flex. The contact stated that while her husband was driving at 75 mph, the vehicle lost power steering functionality. The contact was unsure whether a warning light was illuminated. The driver pulled to the side of the road. The vehicle was towed to an unknown dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,186.

See all problems of the 2018 Ford Flex 🔎.

Vehicle loses power steering intermittently upon vehicle startup as well as in motion. Vehicle is then extremely hard to control without power steering. Message " power steering assist fault" prints to the instrument cluster above the steering wheel. Turning the vehicle off and back on may resolve problem but it returns within a couple key cycles.

See all problems of the 2010 Ford Flex 🔎.

Power steering assist fault. We drove the vehicle from detroit to the florida keys and back. We were on mountain roads and small bridges along the way. As we pulled into the driveway at home the power steering assist fault message dinged and displayed on the dashboard. The steering is locked straight forward, and the vehicle is stuck in the driveway until a tow truck can pull it out and deliver to a dealer for repairs. A recall exists for many other Flex and Ford vehicles with the same steering. This vehicle must be included for free repairs as well. My wife has had nightmares since the return of us jumping the seven mile bridge or diving off a cliff in west virginia and we would be dead along with the cousins riding with us and any other vehicle we hit with completely locked steering. We were exceedingly lucky this time. There can not be a next time.

The contact owns a 2013 Ford Flex. The contact stated that after restarting the engine the messaged "power steering" had displayed. The vehicle was towed to the service garage who diagnosed that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The contact was informed that the VIN was not included in the NHTSA campaign number: 15v340000(steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 72,220.

My cv joints are popping I wanted to make sure this didn't have any recalls on it before I fixed it.

See all problems of the 2017 Ford Flex 🔎.

On 2/22/24 I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on 2/23/24, took to Ford dealership where it was confirmed with code u300:49 48. The steering gear was replaced . The car stopped functioning while driving on freeway and was dangerous to try to control and get to safety, car was not able to stay in lane due to no steering control whatsoever.

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering control module (pscm). The vehicle was repaired, but the failure reoccurred 4-months later. The vehicle was taken to the dealer and was diagnosed with power steering control module failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000.

See all problems of the 2011 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

Sudden loss of control due to power steering failure . No accident, was able to recover.

Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my VIN apparently is not one included. It’s our only transportation and my daughter, my fiancé and myself all have multiple weekly therapy/dr appointments. Please consider adding my VIN to the recall. As far as electrical my alarm will randomly go off while it’s not running/parked. Thinks doors are open when they are not. Thank you.

Loss of power steering driving down interstate. Service power steering and service advance trac lights came on. Had to call for tow.

The contact owns a 2013 Ford Flex. The contact stated while starting the vehicle, the message "power steering failure" was displayed, and the steering wheel seized. The vehicle was towed to the dealer, where it was diagnosed that the failure was linked to NHTSA campaign number: 15v340000 (steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

Was driving and the power steering went out. Lost control of steering and almost went off the road. Called the dealer and was told that my vehicle is not part of the recall yet. There is curently a recall on 2011-2013 Ford Flex of power steering failure. Mine should be added to the recall because of the same safety risks.

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he contacted an independent mechanic who diagnosed the vehicle and determined that the power steering assist had failed. The mechanic informed the contact that the failure was related to NHTSA campaign number: 15v340000 (steering) but the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 133,827.

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't want to turn. At first we thought it might be a flat tire. It took lots of effort to turn the wheel. As we were far from any service in the area I managed to drive the vehicle home albeit with much effort. If my wife had been driving and the steering had gone out there is a high likelihood of an accident. After doing some research when we got home this has all the signs of the electronic power assist steering (epas) going out. I have looked on Ford's website for recall and there is not one according to my VIN. The vehicle in question is a 2011 Ford Flex 3. 5 ecoboost awd.

The contact owns a 2014 Ford Flex. The contact stated that while her father was driving at 10 mph and attempting to complete a left turn, the vehicle suddenly jerked to the left. As a result, the vehicle collided with the curb. A few weeks later, the failure reoccurred, causing the driver to again collide with the sidewalk, severely damaging the suspension. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to safety recall 15s18. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Power steering went out while backing out of a parking spot and warning popped up on dash with power steering fault and making the wheel super stiff and hard to turn.

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the vehicle to regain normal functionality; however, the failure would recur within several hours or several days. The contact stated while driving at approximately 25 mph in a school zone from a stop, the vehicle lost power steering functionality. The vehicle was towed to the residence. The contact stated that the traction control, engine, battery, and abs warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering box had failed and needed to be replaced. The mechanic had not repaired the vehicle. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not under recall, nor was the repairs covered under warranty. The contact was referred to NHTSA hotline to file a complaint. The failure mileage was 125,436.

2013 Ford Flex lost power steering, had to tow the vehicle home. Called Ford my vehicle was not covered under the recall, paid over $2000 to have it repaired.