Steering Problems of Ford Flex - part 2

The car started jerking and slowing down on the highway and would not accelerate. I was able to pull over to the side of the road and had the car towed to a service center. A repair shop did a print out of the error codes from the computer which indicated an error relating to the power steering control module. A search online show that many other Ford Flex owners have experienced similar issues.

See all problems of the 2016 Ford Flex 🔎.

After starting the vehicle, warning on dash stating "power steering assist fault" appeared. Steering wheel was extremely difficult to operate, to the point that maneuvers requiring sudden, sharp inputs would not have been possible. Had this occurred while driving, it could have resulted in an accident. No one has been informed of this issue yet.

See all problems of the 2013 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the power steering assist fault warning light illuminated. In addition, the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering control module failure. The contact stated that the steering control module needed to be replaced. The contact provided diagnostic codes: u3000'49-48 and u3000'96-c8. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 mph, the vehicle became difficult to maneuver. The "power steering assist fault" message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The contact researched and was made aware of NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 165,000.

The contact owns a 2018 Ford Flex. The contact stated that while her husband was driving at 75 mph, the vehicle lost power steering functionality. The contact was unsure whether a warning light was illuminated. The driver pulled to the side of the road. The vehicle was towed to an unknown dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,186.

See all problems of the 2018 Ford Flex 🔎.

Vehicle loses power steering intermittently upon vehicle startup as well as in motion. Vehicle is then extremely hard to control without power steering. Message " power steering assist fault" prints to the instrument cluster above the steering wheel. Turning the vehicle off and back on may resolve problem but it returns within a couple key cycles.

See all problems of the 2010 Ford Flex 🔎.

Power steering assist fault. We drove the vehicle from detroit to the florida keys and back. We were on mountain roads and small bridges along the way. As we pulled into the driveway at home the power steering assist fault message dinged and displayed on the dashboard. The steering is locked straight forward, and the vehicle is stuck in the driveway until a tow truck can pull it out and deliver to a dealer for repairs. A recall exists for many other Flex and Ford vehicles with the same steering. This vehicle must be included for free repairs as well. My wife has had nightmares since the return of us jumping the seven mile bridge or diving off a cliff in west virginia and we would be dead along with the cousins riding with us and any other vehicle we hit with completely locked steering. We were exceedingly lucky this time. There can not be a next time.

See all problems of the 2014 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated that after restarting the engine the messaged "power steering" had displayed. The vehicle was towed to the service garage who diagnosed that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The contact was informed that the VIN was not included in the NHTSA campaign number: 15v340000(steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 72,220.

My cv joints are popping I wanted to make sure this didn't have any recalls on it before I fixed it.

See all problems of the 2017 Ford Flex 🔎.

On 2/22/24 I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on 2/23/24, took to Ford dealership where it was confirmed with code u300:49 48. The steering gear was replaced . The car stopped functioning while driving on freeway and was dangerous to try to control and get to safety, car was not able to stay in lane due to no steering control whatsoever.

See all problems of the 2015 Ford Flex 🔎.

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering control module (pscm). The vehicle was repaired, but the failure reoccurred 4-months later. The vehicle was taken to the dealer and was diagnosed with power steering control module failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000.

See all problems of the 2011 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

Sudden loss of control due to power steering failure . No accident, was able to recover.

Power steering no longer works. Getting message on dash as well. I see a recall for my year truck but my VIN apparently is not one included. It’s our only transportation and my daughter, my fiancé and myself all have multiple weekly therapy/dr appointments. Please consider adding my VIN to the recall. As far as electrical my alarm will randomly go off while it’s not running/parked. Thinks doors are open when they are not. Thank you.

Loss of power steering driving down interstate. Service power steering and service advance trac lights came on. Had to call for tow.

The contact owns a 2013 Ford Flex. The contact stated while starting the vehicle, the message "power steering failure" was displayed, and the steering wheel seized. The vehicle was towed to the dealer, where it was diagnosed that the failure was linked to NHTSA campaign number: 15v340000 (steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

Was driving and the power steering went out. Lost control of steering and almost went off the road. Called the dealer and was told that my vehicle is not part of the recall yet. There is curently a recall on 2011-2013 Ford Flex of power steering failure. Mine should be added to the recall because of the same safety risks.

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he contacted an independent mechanic who diagnosed the vehicle and determined that the power steering assist had failed. The mechanic informed the contact that the failure was related to NHTSA campaign number: 15v340000 (steering) but the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 133,827.

While on a trip in the local area to a state park, a warning came on whilst driving to "service power steering now". Driving was normal and we got to our destination 5-10 miles or so later. On returning to the car after parking and starting up the car the steering wheel was "bricked" and didn't want to turn. At first we thought it might be a flat tire. It took lots of effort to turn the wheel. As we were far from any service in the area I managed to drive the vehicle home albeit with much effort. If my wife had been driving and the steering had gone out there is a high likelihood of an accident. After doing some research when we got home this has all the signs of the electronic power assist steering (epas) going out. I have looked on Ford's website for recall and there is not one according to my VIN. The vehicle in question is a 2011 Ford Flex 3. 5 ecoboost awd.

The contact owns a 2014 Ford Flex. The contact stated that while her father was driving at 10 mph and attempting to complete a left turn, the vehicle suddenly jerked to the left. As a result, the vehicle collided with the curb. A few weeks later, the failure reoccurred, causing the driver to again collide with the sidewalk, severely damaging the suspension. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to safety recall 15s18. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Power steering went out while backing out of a parking spot and warning popped up on dash with power steering fault and making the wheel super stiff and hard to turn.

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the vehicle stalled and lost motive power. The contact coasted to the side of the roadway and had the vehicle towed. The failure occurred intermittently. The contact would make several attempts to start the vehicle to regain normal functionality; however, the failure would recur within several hours or several days. The contact stated while driving at approximately 25 mph in a school zone from a stop, the vehicle lost power steering functionality. The vehicle was towed to the residence. The contact stated that the traction control, engine, battery, and abs warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering box had failed and needed to be replaced. The mechanic had not repaired the vehicle. The vehicle was then taken to the dealer to be diagnosed. The contact was informed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not under recall, nor was the repairs covered under warranty. The contact was referred to NHTSA hotline to file a complaint. The failure mileage was 125,436.

2013 Ford Flex lost power steering, had to tow the vehicle home. Called Ford my vehicle was not covered under the recall, paid over $2000 to have it repaired.

I called the dealer to let them know of steering issue, not being able to turn wheel, then message came on dash board of "power steering assit fault". Dealer said my 2013 Flex was not covered under recall. Dealer said I could need to pay out of pocket, estimated $600. 00.

Message came on the dash when driving in downtown traffic that says “power steering assist fault” and the steering wheel is far worse than the old cars with manual steering. Almost caused a wreck. I researched that there have been several recalls for that make, model, and problem with recall number 15s18. I called Ford recall phone number and they said yes many have been recalled but it’s VIN specific and mine does not qualify because of either where it was built or what company made the component that has failed some have been recalled and some have not. Regardless of where it was made or who built the component if they are having problems and recalling most of them, I feel that my near accident caused by Fords “power steering assist fault” that has done the exact same thing should be considered. If their product that they built can not be safely operated without causing accident bodily harm, and/or death and they refuse to correct the problem, maybe they shouldn’t be building vehicles. It’s not like the a/c quit working, it literally almost caused an accident with my wife and kids in the car and is absolutely not drivable…. . At all! I had to trailer it home. Only goes straight. Has 125k miles for a 2013.

The contact owns a 2013 Ford Flex. The contact stated while making a left turn driving 10 mph, the traction control, power steering, and several other unknown warning lights illuminated. The contact attempted to restart the vehicle; however, the failure persisted. The contact used excessive force to steer the vehicle to the destination. Upon investigation, the contact discovered NHTSA campaign number: 15v340000 (steering) which was linked to the failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000. The VIN was not available.

Power steering failure while driving. Looks like issue that is common for Ford Flex. Recall 15s18. My fled was built in April 2013.

The contact owns a 2012 Ford Flex. The contact stated while driving 60 mph, the steering wheel stiffened while attempting to steer the vehicle to the left. The power steering failure message was displayed. The contact used excessive force to steer the vehicle to the shoulder of the highway where the vehicle remained. The contact called the dealer and was informed that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The contact was referred to the manufacturer who then referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

See all problems of the 2012 Ford Flex 🔎.

The contact owns a 2013 Ford Flex. The contact stated while driving 55 mph, the contact heard an alert, and the message "power steering assist fault" was displayed before the steering wheel became firm. The contact was able to drive the vehicle to the residence. The dealer was contacted and stated that the vehicle was not under recall. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 15v340000 (steering) and provided no additional assistance. The failure mileage was 183,156.

The contact's grandmother owns a 2011 Ford Flex. The contact stated that while driving at approximately 45 mph, the steering wheel seized. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who replaced the rack and pinion, and power steering pump. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 176,000.

Power steering fault message comes on and vehicle loses steering. Had vehicle diagnosed with local Ford dealer and found dtc c200d found steering gear failure.

I my 2013 dorf Flex after stopping at a store and when I turned the vehicle on the steering wheel jerked my wheels straight. Then a error came up saying power steering assist reduced. I turned the vehicle off and started it back up a few minutes later and the problem when away. I am concerned that there is an issue with this and Ford is not addressing it based on google searches and other peoples experiences. There have been multiple reports saying that they almost got into an accident while going down the road and this had happened. We do not feel safe driving this vehicle in its current condition. I reached out to Ford and they say this vehicle based on the VIN number does not have a current recall on it.

No warning lights , electric steering failed while turning on a busy highway. Was able to barely keep control fighting with manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.

Steering locked up lower control arm snapped at the ball joint where it's connected to cv axel. Sent my car into the rails and nearly. Killed me and my passenger.

Electric assisted power steering failure. No warning lights, no warning of failure whatsoever. Unable to steer vehicle while driving. Problem was confirmed by mechanic that the steering rack needed replacement.