general problems of the 2014 Ford Focus - part 1

I am filing a complaint against Ford motor company for their refusal to honor recall 15b22 (customer satisfaction program) related to the transmission issues on my 2014 Ford fusion hatchback. We purchased this vehicle as the second owners, and it currently has only 140,000 miles. Despite the recall still being in effect, Ford has denied coverage and is demanding nearly $2,000 to repair the transmission, stating that it needs a new computer. This has caused significant hardship for my family. The vehicle is my son’s first car, purchased with the last of our savings, and it has been stuttering horribly, making it unsafe and unreliable to drive. What should have been an exciting and empowering first-car experience has turned into a stressful financial and emotional burden. Recalls exist to correct known defects that compromise safety and vehicle reliability. Ownership status should not be grounds for denying repairs. Ford’s refusal to perform the repair under recall 15b22 violates the spirit and intent of consumer protection laws and leaves families like mine without recourse. I respectfully request that your office investigate this matter and require Ford to cover the transmission repair under the recall, as they are obligated to do. I am happy to provide additional documentation, including my vehicle information, service denial, and any related correspondence. Thank you for your time and attention. I look forward to your assistance in resolving this matter fairly and promptly.

The vehicle started two jerk while driving and dropped in speed. My dashboard displayed a “transmission fault” message. After stopping the vehicle would have trouble getting back up to speed.

Car running rough/jerky. Trouble accelerating, especially up hills, and following stops. On [xxx], car stalled on [xxx]. Dash light came on saying "transmission overheating pull over immediately". This happened multiple times on the same day. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Subject: urgent safety concern – transmission failure on 2014 Ford Focus (VIN: [xxx] ) to whom it may concern, I am writing to report a critical and ongoing safety issue with my 2014 Ford Focus. The vehicle stalls without warning, pops out of gear, and frequently overheats regardless of outside temperature. These failures occur while idling at traffic lights, merging into traffic, and during regular driving conditions. This issue has placed me in dangerous situations daily—I've narrowly avoided collisions and have been forced to block traffic because the car will not engage gear for 5 to 20 minutes at a time. It is not safe for me to exit the vehicle during these episodes, and I am deeply concerned for my safety and the safety of others. I understand there may not be an active recall for this VIN, but the symptoms align with known issues related to the powershift transmission. I am requesting an immediate diagnostic review and assistance under any applicable warranty, customer satisfaction program, or technical service bulletin. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My 2014 Ford Focus is having problems with the engine. For starters is several occasions the car will start and not turn off when turning the key to the off position, the car will still stay on. I took it to the automotive parts store and the guy there had me turn the key off and disconnect the battery and that seem to turn off the car. After they had my car scanned with a computer and found lots of issues with. Car stalls and had check engine lights and also a transmission warning light on making it difficult for the car to drive. Recently water dripping inside the vehicle passenger side when the ac is turned on. The car also doesn’t unlock the doors from the inside have to open it for the passenger side.

1) power train system- p090c and p090c-00 clutch b actuator circuit low causing transmission to slip. Dangerous when driving 2) anti-lock brake system code u0401-00 and u3003-16.

The contact owns a 2014 Ford Focus. The contact stated that while making a turn from a complete stop at an intersection, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road; however, the vehicle failed to restart and remained on the side of the road. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 13v523000 (power train); which the contact related to the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,800.

Driving and all of a sudden the engine light comes on while sitting at the light. Went to accelerate and it was like I was driving a stick shift and then it was a big jerk. The car has never done this. Pulled over in a parking lot and then was not able to reverse my car.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the "transmission malfunction" message was displayed, and the contact continued driving to the destination. Additionally, the message "transmission overheating – pull over now", displayed and the contact stopped driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The vehicle was repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 14m02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 103,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear and the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 42,000.

The contact owns a 2014 Ford Focus. While the contact’s daughter was driving approximately 30 mph, the lost motive power and started to decelerate unintendedly. The driver coasted to the side of the road; however, while attempting to turn around to return home, the vehicle failed to reverse as intended. The driver drove the longer route back to the residence because the vehicle failed to shift into reverse. The check engine warning light was illuminated but was off the following morning. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal and the vehicle stalled. The message "transmission overheating - stop vehicle" was displayed. The vehicle was able to coast to the side of the road. The contact waited for 20 minutes to restart the vehicle. After several attempts, the vehicle restarted; however, the failure recurred a short distance afterwards. The contact coasted to the side of the road and restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired due to the cost. The failure had progressively worsened. Most recently, the transmission overheated, and the contact had to pull over and wait for the transmission to cool down. Upon further investigation, the contact related the failure to NHTSA campaign number: 13v523000 (power train). The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 168,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving 30 mph, the vehicle hesitated and lost motive power. The contact stated that the vehicle failed to accelerate or exceed 30 mph. The message "transmission overheating" was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v523000 (power train); the VIN was included but was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 75,000.

Improperly shifting, intermittently stalls in shifting and loses transmission power. Scan code po902 clutch actuator circuit low plus 3 other possible.

Car shakes and shutters while shifting between gears, no other warning system came on to let me know about the transmission issues prior to this day.

I have a 2014 Ford Focus. For years, the car has been shaking when I slow down and speed up. I never really cared because it got me from point a to point b. But now it stalls and won't shift gears unless I go to high rpms. The check engine light is on and a mechanic told me the transmission needs replaced. I have a dps6 transmission and discovered that it is part of the class action lawsuit and extended warranty. I called Ford and they told me to write a letter to their office of general counsel. I am worried that is a stall tactic so I want to report it here. I no longer feel safe driving this vehicle.

The contact owns a 2014 Ford Focus. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that while driving at various speeds, the engine overheated, and the vehicle hesitated and stalled. The check engine warning light illuminated. The dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate failure mileage was 136,000.

Car stalls and have had three car accidents and Ford refused to pay for gas tank isoes and car does not start after it is used for a few mins. There is a serious mileage fluctuations and Ford dealership tefises to repair failed recall and claim Ford corp will not pay for repairs so that is nothing to be seen. Car has been seen 3 ties after failed repair and Ford will nit take any responsibility for tevlls that didn't work. . Ford might offered some repair program but honoring it is another matter. Ford is aware of car accidents and claim they rather be sues then repair car.

The contact owns a 2014 Ford Focus. The contact stated that the message "transmission overheating" was display while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle with transmission control module failure. The vehicle was not repaired. The manufacturer was informed of a possible recall but confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 90,000.

The contact owns a 2014 Ford Focus. The contact stated while her daughter was driving 30 mph, the vehicle started to stall with the message "transmission hot - wait 5 minutes" displayed on the instrument panel. The contact pulled over and allowed the vehicle to cool down; however, the vehicle failed to resume normal operation. The contact stated that despite the message being repeatedly displayed on the instrument panel, the contact's daughter was able to coast the vehicle back to the residence. The following day the vehicle was towed to a dealer where the clutch assembly was replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer also referred the contact to the NHTSA hotline to report the failure. The failure mileage was 124,624.

Dual transmission clause stooped working properly in the road . . . . I was in the uphill ride so the car behind me had some problems due to me slowing down abruptly in the road.

The contact owns a 2014 Ford Focus. The contact stated that while her sister was driving 30 mph and attempting to depress the brake pedal, the vehicle failed to respond as needed. The contact stated that when her sister attempted to reverse, the accelerator pedal was depressed, and the vehicle failed to respond as needed. The vehicle was taken to a dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that a software update was performed on the rearview camera. The manufacturer was notified of the failure, and informed the contact that her sister’s vehicle was not under recall. The contact related to the failure of the customer satisfaction program: 14m02 -(focus vehicles equipped with a dps6 automatic transmission control module extended warranty coverage); however, the VIN was not included in the customer satisfaction program. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 143,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 15 mph and while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that a dealer was contacted. The contact was informed that a driver from Ford valet service drove the vehicle to the dealer for the vehicle to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving 70 mph, the vehicle failed to respond. A transmission overheated fault message was displayed. The contact's husband merged to the side of the road while the vehicle was losing motive power. The vehicle was driven into a gas station and placed into unknown gears as the transmission seized. The contact towed the vehicle to the residence. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,771.

Excessive jerking when accelerating from a stop.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission independently shifted into neutral(n), with the "transmission fault" message displayed on the instrument panel. The contact coasted the vehicle into a parking lot and turned off the vehicle. The contact restarted the vehicle and repeatedly moved the gear shifter back and forth until the vehicle correctly recognized that the vehicle was in drive(d). The contact was driven to the residence and remained at the residence. The vehicle was not repaired. The local dealer was contacted about the failure and the contact was informed that a recall related to the failure had expired and that the vehicle no longer qualified for the free repair. The manufacturer was also notified of the failure, but the contact was offered no assistance. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 180,000.

I just bought a 2014 Ford Focus and after getting it a transmission fault warning came on and there was a time I was on my lunch break and the car stalled out and would only let me drive in reverse. Luckily I was able to pull in to a parking lot at a gas station without causing an accident. I put transmission fluid in but the light stayed on. It noticed that there was a leak and my check engine light has also been on the entire time. I've tried having the place I bought it from fix it but they haven't been able to get to it.

The contact owns a 2014 Ford Focus. The contact stated that while refueling, the vehicle started shaking with the check engine warning light illuminated. The vehicle failed to reverse. The vehicle was towed to the dealer who diagnosed that the driveshaft had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately 11 days later. The vehicle was towed to the dealer who diagnosed the same code and that the clutch assembly had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 115,000.

Jerking or shuddering when shifting gears delayed or harsh gear changes the check engine light is on trouble accelerating or decelerating the car stalls or has trouble starting.

Zero codes, but massive stuttering/hesitation when accelerating from stop. Almost in several accidents when turning across traffic or with traffic.

I have had the vehicle in the shop many times for tcm clutch and it is doing the heavy jerking again I believe the same issues are happening.

Unknown.

The contact's daughter owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered while depressing the accelerator pedal and the brake pedal. There was no warning light illuminated. The contact stated that the vehicle hesitated while accelerating from a complete stop. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective clutch actuator. The manufacturer was notified of the failure and the contact was provided a case number. The manufacturer stated that the vehicle was no longer covered under warranty and referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.

Unknown the transmission malfunctioned. While in motion, the car failed to shift gears smoothly, would jerk, rev high, with acceleration not maching the high rev, and the check engine light came up. The car's erratic movement impacted other drivers on the road as well, who had to slow down and or try to pass. The stalling and the dragging from the transmission were random and made it harder to manage the driving. The car was previously recalled for a similar, or possibly the same problem. This started on November 27th, 2024. I checked and the check engine diagnostic returned a "p07a5" error: "transmission friction element b stuck on. " this error code from the check engine reading and my prior experience with similar symptoms from the initial recall is why I feel the transmission or something related to it, is the cause of the problem.

The contact owns a 2014 Ford Focus. The contact stated while reversing, the vehicle failed to reverse as intended. In addition, the contact stated that the gear shifter did not function as intended. The contact stated that the gear shifter did not go into park or drive. The contact had to use the parking brake. The contact stated that he tried driving the vehicle again, the contact was able to drive a short distance and the failure reoccurred. In addition, the transmission was slipping. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 83,000.