Visibility Problems of Ford Focus

Tl the contact owns a 2015 Ford Focus. While driving 65 mph and making a right turn, the contact heard an abnormal noise. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic for an alignment and was notified that the wheel barrel and wheel hub needed to be replaced. The contact also mentioned that the front passenger side window failed to function. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 56,066.

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The contact owns a 2013 Ford Focus. While driving 15 mph, the vehicle shook violently and failed to start. The vehicle was towed to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. In addition, the front passenger and rear driver side power windows failed to function. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 94,000.

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The contact owns a 2002 Ford Focus. The contact stated that while stopped, he heard a snapping noise and the rear passenger window dropped down into the door panel. The contact examined the vehicle himself and noticed that a plastic mechanism within the door panel was broken, causing the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 90,000.

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The contact owns a 2009 Ford Focus. The contact stated that the driver side sun visor failed to stay in place. The vehicle was taken to the dealer where the visor was replaced by the dealer on three previous occasions. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 3,207 and the current mileage was 30,915.

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Both back door mechanisms failed due to what looked to be corrosion ultimately causing the door to fly open while driving - my eight year old daughter fell out of the car, luckily sustaining no injury, aside from sheer terror. I attempted to get assistance from Ford, both dealership and Ford credit, however, I was given the excuse that because I missed a service check on my vehicle, they were not responsible for the repairs, in part or in whole. I faxed, emailed and snail mailed letters to every department, but because of the "missed check up", which would have only been six months since the last one, I am now stuck with having to repair the doors. . . Over four hundred dollars in parts for the latch/mechanism inside the both doors. . . And lord only knows what the expense is for labour.

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