Automatic Transmission Internal Bearings/bushings Problems of Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact moved the gear shift rotary dial to drive(d), but the vehicle failed to respond, and the gear shift rotary dial moved back to park(p). The power train warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that upon opening the hood and pushing the transmission shifter cable bushing back into the normal position, the vehicle responded as needed. The vehicle was driven to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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The contact owns a 2020 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the gear was shifted, and the vehicle reverted to park. The vehicle was restarted approximately five to ten times on all but one occasion, and the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,200.

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The contact owns a 2016 Ford Fusion. The contact stated while driving 55 mph, a warning light indicating the vehicle was not in park had illuminated. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle after approximately 10–15 minutes. The vehicle was taken to a Ford dealer, who diagnosed the vehicle and determined that the transmission bushing failed. The contact related the failure to NHTSA campaign number: 22v413000 (power train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 96,000.

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The contact owns a 2016 Ford Fusion. The contact stated that while in the reverse, the vehicle would move forward. The contact placed the gear shifter into drive and the vehicle stalled with the "transmission not in park" warning message on the instrument panel. The contact then placed the vehicle into the park and the vehicle began to roll backward. The contact immediately applied the parking brake and had the vehicle towed to the dealer. Once at the dealer, the vehicle was diagnosed with a defective transmission cable bushing. The contact was informed that her vehicle was not included in NHTSA campaign number: 19v362000 (power train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 97,000.

The transmission shifter was in the “park” position, but my dashboard highlighted the “reverse” position. Using the shift-brake interlock, I attempted to remedy the problem and now my dashboard reads in the “sport” position while the shifter can move freely. Luckily I had just gotten off work and parked in my spot at home. No injuries or damage other than the aforementioned transmission issue.

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The bushing that attaches the shifter cable degraded and detached from the transmission. We were driving to our vacation rental (4. 5 hours away from home at this point) and we went to put the car in park to get gas. The gear was in park, but the car read it was still in drive. We had to use emergency brake to keep it in place. We were stranded for almost 2 hours as dealerships and rentals were closed. A body shop owner happened to pull in front of us and helped us temporarily fix it. There was a recall for 2. 5 liter engine for this issue in 2019 so my car was not covered. However, the exact same issue occurred. There were no warning signs whatsoever prior to failure.