Power Train Problems of Ford Fusion - part 2

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.

See all problems of the 2017 Ford Fusion 🔎.

The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous reversal actions. Also the camera will go black in the middle of parking or not display at all. The transmission will slip without warning and the vehicle will have have to be shut down and restarted in order to drive correctly.

See all problems of the 2013 Ford Fusion 🔎.

I purchased a used 2020 Ford Fusion from carmax n 2023 with about 56,800 miles. A week later was involved in a nor side impact accident on the back end driver side, insurance paid for a dinted door and there was no other issues with the vehicle according to sons Ford. In 2024 I was on the highway (going about 80 mph) when my engine light came on, no more than 3 minutes later all the lights in my car flickered and I lost power to my entire car almost causing me my life, roadside assistance and a mechanic who had thankfully pulled over explained that my alternator completely shredded my belt. I paid for both my alternator and belt to be replaced but most recently (2025) I continued to whirring and knocking noises for 3 days (no warning lights) , I took it to firestone who stated I needed a motor repair so I got it towed to the dealership. A Ford certified mechanic stated my flex plate was cracked and it begin breaking off and how I needed a new starter as well leaving the car inoperable. They confirmed this was very uncommon due to the car age and the miles on it (80,000 mi) I’ve also reviewed the complaints on NHTSA and it looks like a lot of 2020 Ford Fusions are having these issues but yet no recall.

See all problems of the 2020 Ford Fusion 🔎.

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds or while the vehicle was idling, there was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the flex plate had fractured. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 25,000.

Transmission shift linkage bushing failure and torque converter shudder shudder been on going problem for approximately 12months90000.

See all problems of the 2018 Ford Fusion 🔎.

The contact owns a 2020 Ford Fusion. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft flex plate. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 22n12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 71,000.

The flexplate in my 2020 Ford Fusion se (1. 5l ecoboost engine) failed at just over 53,000 miles. The car began making loud knocking and rattling noises while driving, and it vibrated heavily at idle and during acceleration. This posed a serious safety concern, as we feared the car could stall or break down while on the road with our toddler in the backseat. We took it to an independent, certified repair shop where they diagnosed a broken transmission flexplate, which required immediate replacement. The repair cost nearly $3,000, and the shop confirmed it was not caused by driver error or normal wear-and-tear. The failure was premature and mechanical in nature. The mechanic informed us that this specific engine and flexplate design have been recalled before in other Ford models using the same 1. 5l ecoboost engine and parts. They suggested we contact Ford, as this appeared to be a known defect that should be covered under goodwill or extended warranty. We followed their advice and reached out to Ford directly, but Ford refused to offer any assistance — even though they are aware of these ongoing flexplate failures across similar vehicles. After researching, I discovered Ford has had multiple flexplate and powertrain-related recalls in other 1. 5l and 1. 6l ecoboost engines in previous model years. I also found many online complaints from other Ford owners experiencing the same flexplate failures, often at similar mileage. Yet, this issue has not been acknowledged or recalled for the 2020 Ford Fusion se. This is clearly a design or manufacturing flaw that should be investigated by the NHTSA. Flexplate failure puts lives at risk and results in major repair bills for consumers. Please investigate this ongoing issue before someone is seriously hurt.

Occasionally, the vehicle will drive in reverse when started and the shifter knob is turned to drive (forward). This has occurred at least 5 times and the dealership has not been able to replicate the issue. So in their minds, it is not an issue. On one of those instances we noted that that shifter did not have any mode highlighted even though it was put into drive. There were no warning lamps illuminated, no system messages. The car simply started to reverse when taking the foot off of the brake. The car had to be turned off and restarted multiple times to get it to go forward. This can be dangerous as one could inadvertently strike an object or person that is behind the vehicle.

See all problems of the 2019 Ford Fusion 🔎.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the customer satisfaction program: 21n12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 55,352.

The contact owns a 2018 Ford Fusion. The contact stated while driving 30 mph and depressing the accelerator pedal, the vehicle hesitated and stalled. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA hotline to report the failure. The approximate failure mileage was 72,000.

The contact owns a 2020 Ford Fusion. The contact stated that while reversing from the residence, the vehicle suddenly stopped and shifted to the park. The contact shifted to reverse, but the gear shifter independently shifted back to park. The contact stated that the vehicle failed to shift to the intended gear. The transmission shifter and see owner’s manual messages were displayed. There was a wrench symbol displayed. The contact stated that the failure was related to NHTSA campaign number: 22v413000 (power train); however, the VIN was not included. The contact called the local dealer, who confirmed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline, but no additional assistance was provided. The failure mileage was approximately 79,127.

Component or system that failed: flex plate, engine electrical system, and alternator (possible related failures). The issue has been diagnosed by a licensed mechanic and is available for inspection upon request. Incident description: on April 15, 2025, while driving my 2020 Ford Fusion se 1. 5l turbo, the vehicle suddenly experienced a total power failure. The check engine light began flashing, and the battery light blinked rapidly. Within seconds, the engine shut down completely while I was mid-drive in traffic, leaving me stuck and unable to move for over 20 seconds. This was a terrifying and dangerous situation that nearly put my life at risk. I was eventually able to restart the vehicle, but it began shaking and rumbling violently — worse than ever before. This issue was never present before my car was involved in two separate collisions, where both other drivers were found 100% at fault. The vehicle was repaired at fix auto santee (a usaa-assigned body shop), but they failed to inspect internal components. A licensed mechanic at j&l auto care later confirmed a broken flex plate and advised it was unsafe to drive. This problem has not been addressed or fixed by the responsible insurers (usaa and aaa) or the body shop. It has progressively worsened and now created a life-threatening situation. Warning lamps or symptoms before failure: a rattling and vibrating noise began immediately after I picked up the car from the body shop in March 2025. No lights were initially present. The electrical and engine lights only appeared on April 15 when the engine shut down mid-drive. Inspected •independent service center (j&l auto care, diagnosed flex plate failure) •usaa and aaa were informed but refused to cover or further inspect the damage •fix auto santee heard the issue but refused to inspect, citing body-only service problem available for inspection: yes — vehicle is currently undrivable and available for full inspection.

Just got my car I’m financing (used) it’s been giving me problems since I got it slow acceleration, overheat . , engine stalling start and go option isn’t working . Can I have a professional assist me with a recall maintenance please.

The contact owns a 2011 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The lock warning lights was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that there was a chip inside the transmission causing the transmission to seize. The vehicle was not repaired. The origin of the chip was unknown. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

See all problems of the 2011 Ford Fusion 🔎.

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v413000 (power train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 160,000.

I believe my 2017 Ford Fusion should be included in the recall for the becm for the 2019-2020 because my charging port has a sticker with qr code and ( cd391 phev ) and I keep having intermittent problems with the battery energy control module.

The contact owns a 2016 Ford Fusion. The contact stated that while parking the vehicle, the transmission was in park(p), but the vehicle rolled backward. The contact depressed the brake pedal, to stop the vehicle, but after releasing the brake pedal, the failure recurred. The contact depressed the brake pedal again and attempted to shift gear, but the transmission seized. The contact turned off and restarted the vehicle. A transmission message was displayed. The contact activated the parking brake and pressed the manual shift button from reverse(r) to drive(d) to move the vehicle. After shifting into park(p), the transmission seized again. A bystander helped to push the vehicle into a parking space and then activated the parking brake, preventing the vehicle from rolling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 19v362000 (power train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

See all problems of the 2016 Ford Fusion 🔎.

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle was driving rough. The contact stated that the vehicle hesitated while accelerating with a whining sound coming from the transmission. The cause of the failure was not yet determined. The local mechanic was notified of the failure and informed the contact that the transmission was faulty and needed to be replaced. The manufacturer was contacted and informed of the failure; however, no assistance was provided. The local dealer was not contacted. The failure mileage was 100,000.

The contact owns a 2020 Ford Fusion. The contact stated that after starting the vehicle there was an abnormally loud knocking sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the flex plate was cracked and needed to be replaced along with the torque converter, the transmission fluid pump, and seals. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer eligible for a customer satisfaction campaign related to the failure. The failure mileage was 122,000.

The contact owns a 2019 Ford Fusion. The contact stated that while starting the vehicle, there was a loud clanking noise coming from the engine compartment, with the check engine and transmission warning lights illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,000.

My flex plate is cracked making the car unsafe to drive there are recalls on other years and vehicles with the same engine and power train and same flex plate as mine but my VIN# says no recall I find it interesting that they can justify not replacing a known faulty part. The campaign 22n12 covers other 2020 Ford Fusions.

While maneuvering in parking lot car would not shift from reverse to drive after backing out of parking place, error on dash stated shift module failure. Tow truck driver manually engaged shifter to drive, too car to freeman Ford. Upon inspection shifter grommet at transmission had worn not allowing car to change gears, $4 in parts, $300 in labor to fix. Fortunately the car was just blocking a post office parking lot, if this had been a maneuver in an intersection it could have caused an accident. There was no indication this failure was going to occur.

The contact owns a 2016 Ford Fusion. The contact stated that his wife informed him that upon starting the vehicle and attempting to shift to drive(d), the gear shifter was stuck in park(p). The contact inspected the vehicle and noticed that the shifter cable bushing was missing. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19v362000 (power train); however, the failure persisted. The vehicle was towed to the dealer, where it was diagnosed that the shifter cable bushing had rotted away. The dealer recommended the shifter cable bushing be replaced. The vehicle was repaired. The contact was concerned that the repair was temporary because the dealer repaired the vehicle with the same part. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 145,068.

The contact owns a 2018 Ford Fusion. The contact stated that after his girlfriend was occupied and parked in the residence, while attempting to reverse the vehicle the gear shifted independently into park. The contact mention he lifted the front end of the vehicle, and he noticed the shifter cable detached from the transmission shifting arm. The contact was able to attach the shifter cable on the transmission shifting arm but also noticed the shifter cable bushing has detached from the transmission as well. The vehicle was not taken to be diagnosed. The vehicle was not repaired however the contact mention the vehicle will be getting repaired on March 29th. The contact related the failure to the NHTSA campaign number: 22v413000(power train). The insurance company had not been contacted yet. The manufacturer was made aware of the failure they informed the contact that NHTSA calls the manufacture to have recalls on their VIN. The contact was referred to NHTSA to file a complaint on the failure. The failure mileage was 102. 000.

The check engine light came on and something about the cooling system. I can’t totally remember. The service desk confirmed the eco boost engine has known issues of the cooling system which may cause the engine to go bad. Reported I needed a new engine and transmission. Then after they had started that job and after I put $1,500 down they called me back and said the radiator has issues from it all and needed changed as well. I asked him if all Fords only lasted approximately a 100,000 miles or just this one and he responded that it is a known issue by Ford and happens with this engine. It cost me approximately $15,000 out of pocket to get the car fixed. Within a week there were more “issues” with the engine and I am now being charged over $300. 00 to fix this part that they didn’t change even though they put in a new engine.

The transmission is idle high and hard and yes it is available for inspection my safety and the safety of other is the car jerks and it accelerate unvoluntary yes it was confirmed by a certified mechanic no it have not been inspected my manufacturer or others no there is no warning lights or messages that prior to failure.

See all problems of the 2014 Ford Fusion 🔎.

Car parking selector, cable, parking prowler/bearing or module sensor inside transmission when car is placed in park indicator indicate as in park but vehicle still motions forward as not in park and if key can be taking out an car shut off will not start because not in the park position an is tough trying to get back in park to start the vehicle but indicator indicates as car in the park position has happened 3-4 times once almost causing a accident in a shopping enter whiling trying to park in parking space an vehicle indicated as in the park position an turn off vehicle it continued to roll forward almost hitting the vehicle in front parking space.

See all problems of the 2010 Ford Fusion 🔎.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift the gear shifter, the gear shifter failed to move to the intended gear. No warning light was illuminated. In addition, the gear shifter was stuck in reverse(r). The contact stated that a tow truck arrived on the scene and was able to move the gear shifter to park(p). An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an undisclosed recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 72,000.

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle stalled. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed that the flex plate was loose. The vehicle was then towed to a dealer, where it was diagnosed with a cracked flex plate. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 56,660.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and abs warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able to maneuver the gears, and the vehicle started moving. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 97,000.

I was sitting at a red light and thought I felt my car very lightly shift out of gear. The light changed, I took my foot off of the break and pressed on gas car revved slightly but didn’t move. I placed it in park went back through the gears to drive pressed on the gas and the vehicle went into limp mode was able to pull over to the side of the road. Vehicle was towed to a certified mechanic who advised I need a new transmission. There were no warning indicators no messages nothing!.

My car started making a clicking grinding sound. The dealership says it's the flex plate. My Fusion has an eco boost engine. I was quoted 8 to 10k to fix it. I was shocked to find oit this is a known issue with wxi boost but only later models have been recalled.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mobile mechanic and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 97,409.

Vehicle flexplate broke causing loss of power in rush hour traffic. Luckily was able to get to the side of the road without major incident or causing an accident. Broken flexplate also caused damage to transmission and ptu. Was informed this is a common issue wiith this yeat make and model but Ford refuses to do anything about it. They would rather wait for some peopke to lose their life befor takiing responsibility. But who cares about peoples lives when you have stockholders to pay and ceo bonuses to hand out. Feel its worth mentioning I had the car at the dealership a couple times for other issues and had asked them about problems I suspected were precursors to this happening. They denied there was even an issue. They they told me the noises were normal and refused to even document my concerns let alone actually physically check the vehicle. I believe they were intentionally trying to hide the fact they knew exactly what was going on. Ford needs to take responsibility but since they wont you guys need to make them.

The contact owns a 2020 Ford Fusion. The contact stated that while driving at approximately 40 mph, there was an abnormal rattling sound coming from the engine compartment. The contact stated that the sound was more evident while the vehicle was idling. The vehicle was taken to an independent mechanic and was diagnosed with a fractured flex plate. The contact was informed that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.