Radiator Hose Problems of Ford Fusion

Tl the contact owns a 2012 Ford Fusion. The contact stated that the vehicle overheated while driven at various speeds. The contact's husband a certified mechanic, replaced one water hose. The contact became aware of NHTSA campaign numbers: 12v551000 (engine and engine cooling) and 17v209000 (engine and engine cooling) however, the VIN was not included. The local dealer was not contacted. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The approximate failure mileage was 120,000.

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Tl the contact owns a 2013 Ford Fusion. While the vehicle was at a complete stop, it failed to accelerate. The contact was able to move the vehicle onto the road shoulder with the assistance of a police officer. The contact was able to drive the vehicle home. The vehicle was not taken to the dealer. The contact stated that the gear shift failed and did not engage into drive, park, reverse, or neutral. The contact also stated that both rear doors and the front passenger door failed to latch. Also, the engine reserve hose failed and caused the engine to overheat. The vehicle was taken to an unknown dealer who replaced the door latches and the engine hose. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17v210000 (latches/locks/linkages) and NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer did not assist with the repairs. The gear shift was not repaired. The approximate failure mileage was 120,000.

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The contact owns a 2013 Ford Fusion. While driving 35 mph, the vehicle began to overheat. The vehicle was towed to sheehy Ford Lincoln (901 n3 frederick avenue, gaithersburg, MD 20879) where it was diagnosed that the engine hose fractured and needed to be replaced. The vehicle was repaired, but the failure recurred twice. The VIN was included in NHTSA campaign number: 17v209000 (engine and engine cooling). The dealer refused to repair the failure due to the water pump failing. The contact filed a complaint with the manufacturer. The failure mileage was approximately 114,000.

The contact owns a 2013 Ford Fusion. While the vehicle was being operated at 25 mph, the contact noticed black smoke and smelled a burning odor. The "engine coolant over temperature" warning indicator illuminated. The vehicle was turned to the off position and the failure ceased to occur. The vehicle was towed to the dealer where it was diagnosed that the root cause of the failure was a defective hose. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the parts to do the repair were unavailable. The manufacturer stated that due to the dealer's diagnosis of the defective hose, they would not cover the repair under the recall. The failure mileage was approximately 85,000.

The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was taken to auto nation Ford in margate, FL to be repaired per NHTSA campaign number: 17v209000 (engine and engine cooling). The dealer stated that the hoses needed to be replaced to complete the recall repair. The vehicle was taken to an independent mechanic who diagnosed that the failure was related to the recall and that the coolant level sensor needed to be replaced. The manufacturer was contacted to determine the appropriate repair solution. The approximate failure mileage was 45,545. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. While the vehicle was idling, the coolant over temperature warning indicator illuminated, resulting in engine failure. The vehicle was towed to the dealer where it was diagnosed that the bypass valve and the heater hose failed and needed to be replaced. Also, the power train control module needed to be reprogrammed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12v551000 (engine and engine cooling). The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 50,000.