Service Engine Light On Problems of Ford Fusion

Ford Fusion owners have reported 17 problems related to service engine light on (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.

1 Service Engine Light On problem of the 2016 Ford Fusion

Failure Date: 08/21/2020

Service engine light on 2016 Ford Fusion ecoboost came on. Diagnostics displayed code p300. I paid to have this fixed 2 times. The light came back on and the car began to overheat while driving on the expressway. Took the car to Ford and they advised it was a coolant leak in the engine. They advised it was a manufacture defect but wouldn't fix the issue because the warranty was up on the vehicle. Upon doing research, this is a known issue.

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2 Service Engine Light On problem of the 2015 Ford Fusion

Failure Date: 05/20/2020

I sent the following letter to other agencies as well but wanted to send it to you. Since I sent the letter I have found that my problem has happened to a bunch of other Ford Fusion owners where the gasket goes bad and fluids leak into the cylinder and ruins the engine. It seems like there's a flaw in my engine model. I have an ecoboost engine and from what I was reading on carcomplaints. Com there's been a bunch of people that have the same problem with their car. I'm going to copy and paste the letter I sent to you earlier today. Any help you can give me would be much appreciated. I have a 2015 Ford Fusion that I purchased new from gold mill Ford in niles, IL and have all of my maintenance done at the dealer. The car only has 33 thousand miles on it and I purchased the car new from the dealer in April of 2015. The warranty just expired on April 13, 2020 and on may 19, 2020 the service engine soon light came on and I took it to the dealer. I had just brought the car in for an oil change at the dealer on may 4th 2020. I lost my job and with all the covid 19 stuff going on I never got an extended warranty. I put my insurance on the car on hold may 26, 2020 cause I wasn't going to be driving it with the covid 19 stuff. I'm not sure if they forgot to put a cap on something at the may 4th oil change or something but all I know is the car was running perfect before I brought it in for the oil change and now I'm stuck with a car that they say needs over $5030 and tax worth of repairs. I tried to get help from the Ford assistance program but they denied me any help. I was wondering if you could help me out cause I don't have $5,030 plus tax to fix the engine. What would be my options to getting help? I hope someone can help me figure out this mess and get some help. Thank you for your time in reading my story. Sincerely, michael schell.

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3 Service Engine Light On problem of the 2015 Ford Fusion

Failure Date: 03/17/2020

In oct. 2019 I bought a 2015 Ford Fusion se with 65k miles on it. Since then I have put 4k miles on it. On 3/17/20 my car started cutting out and the service engine soon light came on. I drove it 1/2 mile to the nearest store and called my friend to bring his car code reader. It was showing a misfire on cylinder 2. Went and got a spark plug and new coil pack and put on it. The car was running rough and was still showing a misfire on cylinder 2. Had the car towed to a repair shop in prattville, al. To see why it was still showing a misfire on cylinder 2. I was told that there was a crack in the head around cylinder 2. I called riverside Chevrolet in wetumpka, al because that is where I bought the car. The called collier Ford in wetumpka, al because of the low miles on it to see if they could look at it for me and possible help me out with the cost. I had it towed to collier Ford and was told that the block is cracked and that the service manager at collier Ford and the general manager at riverside Chevrolet was in contact with Ford to see if they can get this resolved for me. As of today 3/25/20 I still don't have an answer as to if Ford is going to replace my motor. I noticed after doing research that this is an common problem. I don't understand why this hasn't become a recall yet. Ford needs to stand behind there product.

4 Service Engine Light On problem of the 2015 Ford Fusion

Failure Date: 08/20/2019

Service engine light came on and the car was running good. Dealer checked it out couldn't find anything at first, pin pointed to cylinder 1. Dealer pressurized the cylinder to check for leaks, found a crack in the cylinder wall. I took it to another shop for a second option, they did the same check and found the same crack. Vehicle only has 87k on it. Both shops are telling me I need a new engine. I still have another year to pay on this vehicle.

5 Service Engine Light On problem of the 2013 Ford Fusion

Failure Date: 10/23/2017

Tl- takata recall. The contact owns a 2013 Ford Fusion. The contact stated that the service engine light illuminated several times, the vehicle kept overheating and was slow to pick up speed as the failures progressed. The vehicle was taken to an independent mechanic who diagnosed that the computer needed to be replaced and recommended that the vehicle be towed to the dealer. The dealer (country Ford, 95 goodman rd e, southaven, ms 38671, (662) 349-4300) made no mention of NHTSA campaign number: 17v209000 (engine and engine cooling), so the contact was not told that the recall needed to be completed. The dealer replaced the computer and also had not said anything about NHTSA campaign numbers: 14v597000 (air bags and seat belts), 15v246000 (latches/locks/linkages) and 16v875000 (seat belts). In addition, the dealer made no mention of the manufacturer service campaign 15r01 for the eps motor bolts - regional and 14n02 for the extended warranty coverage for pcm re-programming in the event of abs vehicle speed signal related communication loss that disables obdii system monitors. Within three weeks of the dealers repair, the contact had turned on the heat, there was a strong odor coming from the vents, the vehicle started smoking under the hood and caught on fire. The fire company extinguished the flames and the vehicle was towed to the contacts residence by the insurance company who was to investigate the cause of the fire. The manufacturer was notified of the failures to determine if they could provide the recall repairs and investigate the cause of the failures. The approximate failure mileage was not available. VIN tool confirms parts not available. Dyd.

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6 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 11/28/2016

While driving at approximately 40 mph, the car began to shake and immediately lost power. The service engine soon light illuminated and the car would not accelerate in traffic. Luckily our house was within 1 mile of where the failure happened. After making it home we had the obd engine code read and it stated that it was an issue with the throttle body. We found out searching the internet this is a known issue and Ford has extended the warranty for this issue to 10 years 150,000 miles. Car is 6 years old with 109,000 miles. After turning the car off and back on the service engine soon light was no longer illuminated. We immediately scheduled service at a local Ford dealership. Dealership claimed they would not make any repairs under field service action number: 13n03 because the service engine soon light was no longer illuminated. They suggested we return when the car exhibits the issue again. In other words "come back next time your car fails while driving". This is a known issue, with dangerous consequences, and service was refused. We contacted Ford customer relations and was told the car should have been fixed. They contacted the dealer and afterwards revised their statement, claiming the service engine soon must be illuminated for the repair to be covered under field service action number: 13n03. This is a known intermittent issue, and according to the servicing dealer "the code is cleared after restarting the vehicle 3 times". This was never mentioned when making the service appointment. If the burden of proof was on us, we would have taken the car immediately to the dealership. Now we are simply waiting for the failure to occur again so we can have the repairs made. Hopefully, the failure does not happen at highway speeds.

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7 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 04/26/2016

The contact owns a 2010 Ford Fusion. While driving 68 mph, the vehicle lost acceleration intermittently and a repair service light illuminated. The contact pulled over, shut off, and restarted the vehicle. The service engine soon light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

8 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 03/01/2016

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15v793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.

9 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 01/29/2016

The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15v793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

10 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 09/28/2014

Twice the vehicle ran properly and was parked. Upon starting the vehicle, it ran fine for some seconds. As I pulled into traffic, the vehicle inexplicably lost nearly all power. The engine ran extremely rough and the car would barely move at all. I could barely get off the road because of the extreme loss of power and very rough idling. The wrench indicator light came on both times, but the service engine light did not come on either time. After shutting off the car and restarting it, the car operated normally.

11 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 06/18/2014

We had been driving for 175 miles on the highway with the cruise control set. The car suddenly lost power with no warning and started slowing down. The service engine light came on as did the symbol of a wrench. I pulled off to shoulder. The car was idling very rough. Stepping on the gas did not raise the engine speed. I shut the engine off and looked under the hood. There was nothing obviously wrong. I tried to restart the engine. It started and ran just fine. The warning lights were off. About 16 miles later the same thing happened. There was a small Ford dealer a few miles away so I took it in. The person I spoke with was aware of this issue and indicated there was a service bulletin about it. Apparently the problem is with the throttle body. They did not have one available. He said the car should always restart and we should be able to make it home. We drove the next 300 miles wondering what would happen. The car was fine for the rest of the trip. When we got home I looked this up on the internet and found countless postings of the same issue. It is obviously well known. Given this, I think there should be a recall. This is very dangerous. We were on vacation (myself, wife, children) on a rural highway when the engine failed the first time. A semi truck was behind us and and started catching up fast as I drifted off to the shoulder. They were blowing the air horn at me because there was another truck coming the other way and he could not move over.

12 Service Engine Light On problem of the 2011 Ford Fusion

Failure Date: 09/07/2013

I was driving on a main thoroughfare going about 45 mph when my vehicle lost all power and slowed down to about 2mph. The car began sputtering and shaking so I had to immediately get off the road and turn the car off. I waited for a few minutes and started it again, but it would not go over 2mph. A family member happened to be behind me and had to help me get off road with traffic passing by us. He thought perhaps I had water in the gas so we bought an additive to see if it helped, and it seemed to work for about a week and a half, but then it happened again two more times. This time the service engine light came on as well. I went to an auto parts store where they tested it and got an error code of p2111. I had to go the Ford dealership where I was told that the throttle body needed to be replaced. I have a friend who had this exact same issue with her Ford Fusion just a few months back. She paid over $500 to get hers repaired and I had to pay about $400 to get mine repaired. I understand that this seems to be an issue, and I believe Ford needs to issue a recall.

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13 Service Engine Light On problem of the 2011 Ford Fusion

Failure Date: 07/08/2013

While driving on I-95 south approximately 65-70 mph in moderately heavy traffic, at exit 180, the car sounded like it dropped out of gear while accelerating. I was able to merge to the shoulder of the highway. The car continued coasting and the "wrench light" appeared. The car would not accelerate at all. When stopped, the car rattled and idled very hard and was shaking. The service engine light came on. I turned the car off and I waited a few minutes and cranked the car back and all was fine, wrench light and service engine light was off. This has happened 6 more times since July 8th 2013, yesterday it happened 4 times in the 1 hour, almost got slammed by two 18 wheeler trucks. This really should be a recall due to this type of situation can get people killed.

14 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 05/15/2013

I had been driving my 2010 Ford Fusion sel for about 15 minutes on the highway at speeds of 65mph when suddenly I lost the ability to accelerate or maintain speed. There was no prior warning anything was wrong, and when it happened it was not accompanied with a loud noise or jolt. Instead, the wrench light on the dash illuminated and I began slowing down. Applying pressure to the accelerator had no effect. I quickly had to navigate across three lanes of traffic while quickly slowing as I coasted to the shoulder of the road. As the car slowed below 20 mph, it began noticeably shaking and surging. This continued once at a complete stop. I then shut the car off and waited approximately 10 minutes before trying to start it again. It cranked for a while before finally catching. I was then able to drive normally again and get off the highway to a safer location. Since this occurrence, I have taken my car to the Ford dealer twice. The first time they could do nothing for me as "the service engine light did not illuminate and thus no code was registered". As the issue continued and increased in frequency (now occurring at speeds as low as 20mph and 45mph, and as quickly as 2 minutes after leaving my house), I took the car back to the dealer where they were able to get it to replicate the issue while driving it. They determined it was a bad throttle body. I am now waiting on this part which is currently on back order. I was told there are over 8,000 orders ahead of me and it could be over a month before the part is ready. As a result, I have a car which is unreliable and tends to stall every time I drive it.

15 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 05/01/2013

Tl- the contact owns a 2010 Ford Fusion. The contact stated that the vehicle stalled while driving 55 mph without warning. The service engine light illuminated after the failure occurred. The failure was experienced several times; however, the vehicle regained some acceleration after it was restarted, but continued to stall during acceleration. The vehicle was taken to the dealer for diagnostic testing and the throttle body system was reset; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 63,000 and the current mileage was 64,000. Rvk.

16 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 07/18/2012

My 2010 Ford Fusion lurched forward and then stalled while on the highway driving with the cruise control on. The service engine light and a wrench appeared on the dash. I was losing speed and had to get to the side of the highway causing the semi and other vehicles behind me to slam on their brakes. . . The semi narrowly missed me. Once to the side of the highway I turned my car off waited a second and restarted it. It ran fine for about 5 miles and it did it again. It did this a total of 4 times on the way to work and 5 on the way home. I took the car in to a service center and the code they got was "p2111 throttle actuator stuck open". I looked online and found that 2011 and 12 Fusions had been recalled for this problem but not the 2010 but see that many 2010 owners have had this same issue as I have had. Why are 2010 Fusions not being recalled for a bad throttle body? it is a very scary and serious problem and only a matter of time before someone is injured or even killed. I was lucky.

17 Service Engine Light On problem of the 2010 Ford Fusion

Failure Date: 09/04/2011

Selling / servicing dealer began advising of carbon build up in throttle body ~15000 mi. ~20000 mi with cruise control engaged engine lost power, service engine soon light and throttle control / transmission light both illuminated, vehicle rough idled. Shut off engine and restarted after ~ 30 seconds. Engine ran normally. Read/cleared dtc p2111. Reported to dealer on 07 sept 2011 but was unable to diagnose any problem. Problem has been intermittent since. Due to battery failure prior to 35000 mi service (19 Nov 12) engine codes were lost. Dealer performed induction service. After 40000 mi service (24 may 13) had multiple instances of the above failure with dtc p2111 with increasing frequency. On 8 June 13 had 3 occurrences at vehicle speeds of less than 45 mph with one at less than 25 mph while accelerating (entering traffic). Vehicle was diagnosed by a different deal with a failed throttle body requiring replacement.



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