Steering Column Problems of Ford Fusion - part 1

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 30 mph the anti-brake system, tracking control module, and steering column control module warning lights illuminated. The vehicle was driven to the dealer and diagnosed with steering column control module failure. The dealer reprogrammed the steering column system; however, the failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 114,713.

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(1) on 12/15/21, the power steering assist fault light on my 2012 Ford Fusion went on. (2) I was unable to schedule a repair until 1/3/22, because of the two-week christmas and new year's holidays. (3) on 1/3/22, I took the car to my dealer, germaine Ford in columbus, ohio, for repair. (4) the dealer informed me that the steering column had failed, and I need to replace it at a cost of approx. $3,000. (5) I asked about warranty and recall. The dealer told me Ford's extended warranty for steering column failure had expired two weeks earlier, on 12/17/21. The warranty for steering column failure on my car lasted from 12/17/11 - 12/17/21. (6) the steering failure occurred while my car was still under warranty (12/15/21), but two weeks prior to my taking the car to the dealer for repair--the earliest appointment I could get. (7) I called Ford motors customer service to ask for a warranty extension or financial consideration, given that: (a) the steering failure occurred during the two-week christmas/new year holiday period, while my warranty still was in effect; (b) my steering warranty had expired just two weeks prior to my dealer visit; (c) my repair cost was approx. $3,000; and (d) steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths. (8) Ford denied my request for a further extension on my steering warranty, in spite of the fact that steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths. (9) I asked Ford customer service what the appeal process is. I was told my only option was to report the steering column failure and warranty lapse to NHTSA. (10) given that my car was under warranty when the power steering assist light went on & given that steering failures on 2012 Ford Fusions are well documented and have resulted in injuries and deaths, I feel Ford should extend my warranty and cover my $3,000 cost of repair. (11) any help NHTSA can provide is much appreciated.

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The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 mph and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

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Received a "service power steering now" along with "service advancetrac" error during the middle of a long drive. Luckily I had enough strength to get the vehicle back home, but as I attempted to move the car the next day, the steering column had locked completely. I have no way to turn this car. The same errors are showing up, along with "tire pressure sensor fault. " I was lucky to get this thing back semi-safely. If the steering had locked at 70 mph, I would have been seriously injured.

See all problems of the 2010 Ford Fusion 🔎.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 30 mph, the vehicle loss power steering functionality. The contact's son was able to steer the vehicle off the roadway. The contact called an independent mechanic and was advised that the vehicle was able to be carefully driven home. The contact called inskeep Ford (2651 w main st, greenfield, in 46140, (317) 462-1470) and was informed that the failure was with a steering column gear malfunction. The contact was quoted a repair cost of $2,421. The manufacturer was not contacted. The failure mileage was 49,594.

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My 2013 Ford Fusion is experiencing power steering loss. I have experienced steering loss at start up, on the road driving, mid-turning, and when I hit a small bump or rocky surface. The messages that appear include �power steering assist fault and service advancetrak�. I was told this was a common occurrence among Fords with electrical power steering and was quoted $2000 to replace the entire steering column. After sending my vehicle in to a Ford dealership 8+ times, I finally gave up and requested for a refund. Research shows that Ford recalled a number of vehicles including the same name and model as my 2013 Ford Fusion, however my VIN was not included in the recall. I think Ford manufacturer needs to expand their recall regions to include all those who are experiencing this same issue. My vehicle is too young and does not have more than 105,000 miles to be experiencing this type of issue.

The contact owned a 2016 Ford Fusion. The contact stated that while driving at 25 mph, when the steering column locked up, causing the contact to drive off the road, the vehicle the independently increased in speed to 40 mph, and crashed into a ditch airborne. The vehicle landed upside down. During the failure, the steering wheel was unable to be maneuvered. There were no warning lights and the air bags failed to deploy. The contact suffered injuries to the head, left arm was cut deeply and elbow, elbow joint was injured, and a cut on the face. The contact was taken to the ambulance. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was notified of the failure and advised that there was a recall on the steering. The vehicle was recalled for the steering column. A police report was filed. The failure mileage was 146,000.

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The bolt holding the steering wheel to the column loosened up causing the wheel to become loose and wobble causing play in the steering. It loosened gradually over time.

Tl the contact owns a 2015 Ford Fusion. While operating the vehicle, the steering wheel felt loose and unsecured to the steering column. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 18v167000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 81,000.

Tl the contact owns a 2014 Ford Fusion. The contact stated that the power steering was faulty. The contact lost control of the vehicle and it was difficult to turn the steering wheel. In addition, the power steering and traction control warning indicators illuminated and "assist power steering" appeared on the instrument panel. The vehicle was taken to parish Ford (2900 river rd w, goochland, va 23063, (804) 556-4444) where it was diagnosed that a new steering column and/or power steering gear needed to be installed. The vehicle was not repaired. The dealer would not repair the vehicle because the vehicle exceeded the warranty mileage. The contact stated that the vehicle was taken to the dealer in 2015 for repairs at 84,000 miles. The contact stated that the dealer started counting at 84,000 miles and not from when the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was 216,022.

Loss of power steering, service power steering now, warning on dash. Code reads steering column angle sensor, failure occured while in motion, inner city traffic.

Dear sirs, my vehicle suddenly showed "power steering assist fault" while I driving on the street. And steering column locked. I immediately slow down and pullover the roadside. After this, steering column can be turned, but very hard and only within a narrow angle. Therefore I go online to check, and found out my Ford Fusion 2011 should be under "NHTSA safety recall no. 15v340000 - loss of electric power steering assist. (power steering control module (pscm) failed)" please check my VIN 3fahp0ha9br118102, it should be under "Ford's recall list". Thanks for your help and hope can get your reply soon!.

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I was driving out of a gas station after filling my tires and as I was driving the power steering went out on the car and error messages came up on the dash. " service power steering now" then another one after that " advanctrac (forgot the rest). I took it to two car repair places and it says its a recall. I looked up the recall and it was exactly the same thing that was happening. I then called Ford main number and found out that my car was made in the same factory as the other cars being recalled but becasue mine was outside of the recall dates they can't do anything about it. My friend who works at a dealership ran a diagnostic scan and the alignment sensor in the steering column us running an error. I can't afford the cost of this fix. When what is happening is what's in the power steering recall.

The contact owns a 2015 Ford Fusion. While making a left turn at approximately 5 mph, the steering column seized and could not be moved. The failure occurred without warning. The contact had to use excessive effort to drive home. Pearson Honda (14001 hull st rd, midlothian, va) was called, but the vehicle was not diagnosed or repaired due to lack of communication from the dealer. The manufacturer was notified. The failure mileage was approximately 22,000.

Got the �power steer system fault� message for the first time a couple days ago, turned my car off then on and the message went away. Started my car yesterday and they message returned. Turned my car off then on again several times to no avail. This is my only car so I am forced to risk my whole life to get around. I don't understand what the hold up is on this recall. Ford knows their ids is flawed and have recalled 2011 and 2012 Fusions for the same problem. They need to fix their mistake before I get ran over or run someone else over. Not to mention I have a manual transmission. Help me lord. Idk what will break first, my wrists or the steering column.

While driving my 2010 Fusion on vacation last week, my epas suddenly stopped working and the car immediately became extremely difficult to steer. At the time this happened, a warning message displayed that said, �service advancetrac, service power steering� and a warning light came on. There were no indications of an issue prior to this. As far as I can tell, this has been a problem on many Fusions and has resulted in a recall of Fusions for other model years but not 2010 (so far??). It's frustrating that this appears to be a known issue for this vehicle, including 2010�s, but the model year is not included in the recall. The local Ford dealership just told me the system needs to be replaced (this includes the steering column), and they estimated the cost to be $2200.

Takata airbag recall and steering bolt recall my car has been under recall since 2016, and I was just offered a rental vehicle from a Ford on June 27th, 2018 - �until further notice - renewing every 30 days� at only $30 per day, which is half the cost of a daily rental. Ford stated my car was unsafe to drive, and yet I have to pay out of my pocket to have a safe vehicle until they figure out parts? I cannot even trade my unsafe car in due to the outstanding repair severely decreasing the value of my car. My car only has 103,000 miles on it and I have already spent significant amounts of money on other repairs. This car has been a total nightmare! just recently I had to replace the entire front axle due to the cv boot rupturing & major rusting. My car has had several steering column issues, including loss of power steering on three occasions, resulting in repairs. Recently I read that cars manufactured in mexico have a bolt in the steering column that can come loose - resulting the detaching of the steering wheel. I have not yet received a letter pertaining to this issue - however my vehicle falls in the category described on their website.

See all problems of the 2007 Ford Fusion 🔎.

Tl the contact owns a 2015 Ford Fusion. While driving various speeds, the steering column seized and the power assist failure warning indicator illuminated. The vehicle was taken to portage Ford (3013 county hwy cx, portage, WI) where it was diagnosed that the gear box assembly was defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The VIN was not provided.

Tl-the contact owns a 2010 Ford Fusion. The contact stated that every time the vehicle was turned on the service power steering will populated in the message center and had done it since October 2017. The vehicle was taken to an unknown independent mechanic that determined that the power steering column had to be replaced. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000. Bp.

Regarding manufacturer's recall number 18s08 (steering wheel separates from the steering column. I called the local Ford dealer in lynbrook, NY to have the safety repair and was informed on 3/21 that Ford had not sent the parts and that they were not expected for "months. " I then called Ford's national customer service line to complain about the safety issue. I was told a letter would be sent after April 30th about when the parts would be available. This is not a timely manner to correct a major life-threatening safety issue. This car is issued to me by my employer.

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Tl the contact owns a 2012 Ford Fusion. After starting the vehicle, the steering column seized and the vehicle could not be operated. The "don't drive the vehicle" warning indicator illuminated. The vehicle was towed to crown motors (555 cypress Ave, redding, CA) where it was diagnosed that the steering wiring was corroded and needed to be cleaned. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 59,411.

The contact owns a 2016 Ford Fusion. While driving approximately 55 mph, the steering wheel detached from the steering column. The contact was able to re-attach the steering wheel himself. A local dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that a bolt screw needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered no assistance. The approximate failure mileage was 11,000.

Got in my vehicle to drive it one day and my steering wheel was very loose. It wobbled on the column. Had to take it into a dealership. When they looked at it said the bolt was loose enough to unscrew with your hand.

I usually drive local roads (max speed 45). This morning, while driving at 65 mph on interstate 84, I felt vibration in the steering wheel. I thought it was the new tires I had purchased 2 weeks ago. When I got home, I noticed that the steering wheel wobbled on the steering column. I brought my car to the dealer and the tech tightened the bolt that attached the steering wheel to the column. $95. 39! this is the second time this has happened to this vehicle. The first time was approx. 2 years ago when one of the service techs tightened the same bolt. (mike fedorsin) he didn't charge me that time and there was no bill (still under bumper to bumper warranty).

While driving, the steering wheel started to loosen. It almost felt like it was going to come off. I was traveling on I-94 from milwaukee to the chicago area, so it was flat road, good conditions. I dropped my speed to 55 as I was afraid to go the posted 70 mph with the steering wheel as it was. When I got home I had it towed to the dealer and they said the bolt inside the steering column was loose. They fixed it.

The steering wheel has come loose from the steering column.

Noticed that steering wheel was loose while driving vehicle home from work for lunch at 12:00 on 10/27/17. Only wheel is loose- steering column is latched and stationary. Wheel has at leas 1/2" of give on all sides.

The contact owns a 2011 Ford Fusion. The contact stated that the service advance stabilitrak indicator illuminated while driving 30 mph. In addition, the contact experienced a loss of power steering. The contact stated that the steering column could be moved, but excessive effort had to be applied. The vehicle was operable after being manually restarted. The vehicle was towed to fox Ford (3560 28th st se, grand rapids, mi) where it was diagnosed that the steering gear was defective and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

The steering wheel came loose. I was able to turn, tilt, rotate, etc on multiple axis (left and right as normal, diagonal, up and down, forward and backward) up to one inch before resistance was met. The motion occurred in the upper part of the steering column, only affecting the steering wheel. I was still able to turn the car, as I could feel the lower part of the steering column respond in the floor. The steering wheels increased movement occurred regardless of driving or stationary status. I have attached the invoice from the mechanic. It shows that the nut holding the steering wheel to the column, which is behind the airbag assembly, had a come loose.

I was driving down a city street and the steering column felt very loose. There was no accident or bump in the road, just an immediate loosening of the steering wheel. I was still able to drive and turn the vehicle so I took it to d patrick Ford in evansville, in. They told me that there was a recall on 3 bolts recall#15r01 which they replaced for free, but then charged me $848 to replace the steering column shaft as they said it was worn. I questioned the recall on the bolts being the cause of the steering column issue and they said no it had to have been from me using the steering wheel to get up out of the car. I do not ever recall using the steering wheel to get out of the car, it had 95,000 miles on it at the time and I was the second owner. The first owner put 18k miles on it and there was never a car accident.

1. Takata recall- air bag: air bag sensor or light goes blinking for 30 mins or more than it switches to the panel light and stays there lit up. . 2. Steering column-stiff and grinding noise: when it drives backward reverse it makes that noise and when on the road it begins to make loud noise, then the steering gets hard to steer. 3. Ac coolant does not blow cold air: does not get cold and blows out warm air only.

The contact owns a 2014 Ford Fusion. While attempting to shift the gear shifter to the desired gear, the vehicle jerked. The contact also mentioned that the steering wheel was very loose. The vehicle was taken to the dealer for diagnostic testing; however, the details of the diagnosis could not be provided. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the steering wheel column needed to be replaced. The diagnosis for the transmission had not yet been determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

The contact owns a 2012 Ford Fusion. While driving approximately 5 mph, the steering column seized without warning. Moments later, the vehicle resumed normal operation. The vehicle was previously serviced under NHTSA campaign number: 15v340000 (steering); however, the remedy was insufficient and the failure recurred. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.

Steering wheel became loose had to return to a Ford dealership to pull apart and reinstall. The steering wheel was coming away from the steering column.

Takata recall. The contact owns a 2012 Ford Fusion. The contact was experiencing issues with the steering column in the vehicle. The dealer inspected and repaired the vehicle, but provided no written diagnosis to verify what was repaired. In addition, the traction control and eps warning indicators randomly flashed. As a result, the power steering and traction control failed randomly. The VIN was not included in NHTSA campaign number: 15v340000 (steering). In addition, the tpms warning indicator illuminated several times. The manufacturer was notified of the failures. The dealer made no mention of NHTSA campaign number: 17v024000 (air bags). The contact was to check with the manufacturer to determine when the recall repair would be performed. The failure mileage was not available. VIN tool confirms parts not available.