Ford Fusion owners have reported 3,875 problems related to steering (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.
No check engine, light or anything lost my electronic steering capabilities I’m going down the road.
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all problems of the 2012 Ford Fusion
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Yesterday evening, my power steering went out (epas), it did that when the car had been parked for the night and not in motion thankfully so nobodies safety was at risk, but I don’t know if and when it’ll happen again. According to Ford, it has been a recurring problem with Ford Fusion modules similar to mine, that the epas has been defective, and therefore making it dangerous to drive. My exact car has been inspected by a mechanic, and while it has been looked at, there were no warnings of this error happening, the vehicle was driving fine and all of a sudden, the error occurred.
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all problems of the 2011 Ford Fusion
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The power steering system, failure. Completely without warning I see recalls on this model. But do not see it on the website. Nor will Ford repair it.
It feel as if there is no power steering. Ran code replaced the steering wheel angle sensor and that didn’t solve the problem. I cannot stair the steering wheel gets locked up . .
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all problems of the 2015 Ford Fusion
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I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park. My safety as well as other people’s safety was put at risk because my car stopped in the middle of the street with little warning. My problem was confirmed by an independent service center with a obd scanner.
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all problems of the 2020 Ford Fusion
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The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard. A professional obd-ii diagnostic scan retrieved active trouble codes c1277-20 (steering wheel angle sensor signal failure) and c1963-20 (stability control inhibit warning). This internal sensor failure matches the exact physical defect detailed in NHTSA campaign number 15v340000 (Ford recall 15s18). Ford corporate and the local dealership refuse to authorize a hardware replacement because they claim a software update completed in 2015 closed the recall on this VIN, despite the software patch failing to prevent the underlying physical hardware failure.
The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light.
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all problems of the 2018 Ford Fusion
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The contact owns a 2016 Ford Fusion. The contact stated that while driving 70 mph, the vehicle suddenly lost power steering functionality and nearly crashed. The contact swerved and slammed on the brake pedal abruptly, causing the contact to strike the left side of the head against the upper side of the driver's side window. The contact sustained a headache, a bump and dizziness and sought medical attention. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering assembly needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA campaign number: 19v632000 (steering). The contact resided in wisconsin, which was one of the states listed in the recall. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the vehicle was not covered under warranty. The failure mileage was approximately 178,000.
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all problems of the 2016 Ford Fusion
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The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 mph, the vehicle lost power steering functionality and almost caused a crash. The message "service power steering now" was displayed. The contact was able to drive to the destination. The contact stated that the vehicle had become undrivable due to the failure. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Unknown. Just bought this car.
I was driving down the road. And front wheels stopped working suddenly. It’s better that I was on streets. Otherwise I could have met with an accident. My mechanic told me that steering rack had gone. I never get any recall for that. I had driven 1400 miles till now.
Having loss of power steering assist the advanced trac peering steering says service now I feel it should fall under a recall cause I took it to a mechanic shop and they told me they Ford Fusion have issues with the power assist steering cause it goes out.
Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership I bought it from and still having issues. Complete steering loss while driving.
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all problems of the 2014 Ford Fusion
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The power steering keeps going out after it was brought in for recall years ago and the recall is up the the issue keeps goin on with the car I don't understand what to do because the shop I brought it to said the power steering is brand new they don't understand why it's even doin it and also they couldn't even reprogram the system I wanted to know why doesn't Ford fix this and why wouldn't they want to help.
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 65 mph, the power steering became inoperable. While reversing, the steering wheel became inoperable but corrected itself. No warning lights were illuminated. The contact stated the failure was related to NHTSA campaign number: 15v340000 (steering). The local dealer was called, who confirmed there were only certain vehicles covered. The dealer informed there was no recall coverage for his VIN. The vehicle was not diagnosed or repaired. The dealer referred him to the manufacturer. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165,000.
The steering wheel of my 2013 Ford Fusion s. E 2. 5 lm was tightly connected to the steering system until now. It has start wobbling over time and the problem have greatly increased as of 05\31\2026. I fear that if I can’t this problem fixed soon the whole steering wheel will disconnect one day. When I told a mechanic about the problem he told me there was a recall put out by Ford Fusion motors on many Ford Fusion sedans for similar issues. I truly believe my car had to miss the recall.
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all problems of the 2013 Ford Fusion
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The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The message "power steering assist fault" was displayed. The failure was a recurring failure. The first failure was serviced by the dealer under NHTSA campaign number: 15v340000 (steering); however, a year later, the failure reoccurred. The vehicle was then taken to an independent mechanic where the rack and pinion was replaced but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.
After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system.
The 2010 Ford Fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) your recall does not encompass the whole generations years; agian the same car as the 11's to14's.
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all problems of the 2010 Ford Fusion
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The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, the steering wheel was hard to turn. The low tire pressure message was displayed. There was another unknown system message being displayed. The contact indicated the failure was related to NHTSA campaign number: 15v340000 (steering). The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering pump was the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
Steering wheel will not turn. Tried to reset but that did not work. Mechanic diagnosed it as a power steering rack failure. Steering rack needs to be replaced.
The contact owns a 2016 Ford Fusion. The vehicle was serviced under NHTSA campaign numbers: 23v162000 (service brakes, hydraulic) and 19v632000 (steering), but the failure persisted. A month after the recall repairs were completed, while driving at an undisclosed speed, the brake warning light was illuminated and blinked, and the steering wheel failed to function as intended. The contact used force to veer the vehicle to the side of the road. Once the contact was able to pull to the side of the vehicle, the engine was turned off. The contact called her boyfriend, who drove to the site of the incident and assisted the contact and pushed the vehicle to the residence. The dealer was contacted and at first refused to inspect the vehicle. The contact called the dealer again, and the dealer sent a mobile mechanic to the residence. However, no cause for the failure was found. The contact was informed that a diagnostic test would be performed on the vehicle. However, the contact would be responsible for the bill. The vehicle remained at the residence unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. .
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable with the electronic power steering warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,020.
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the power steering failure warning light illuminated. The contact had to apply all of her strength to turn the steering wheel in the intended direction. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Fusion. The contact stated that while steering the vehicle at various speeds, an abnormal, grinding sound would emit from the vehicle without warning. Upon investigation, the contact discovered that the vehicle was NHTSA campaign number: 23v162000(service brakes, hydraulic). The contact made an appointment and spoke with the dealer about the failure. The contact was informed by a dealer mechanic that the grinding noise was not related to brake system but the electric power-assisted steering (epas). Upon further investigation, the contact discovered NHTSA id number: 15v250000(steering) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 210,000.
The contact owns a 2018 Ford Fusion. The contact stated that while driving approximately 55 mph on the highway, the vehicle experienced a sudden loss of power steering functionality while decelerating. The vehicle jerked, and a driver assistance system warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 157,017.
Our 2012 Ford Fusion had a sudden and complete loss of power steering & “power steering assist fault’ flashed on dash. The steering immediately became extremely difficult to operate, requiring both hands and excessive physical force just to turn the wheel. It felt less like driving a passenger car and more like wrestling a fully loaded dump truck with flat tires. This created a serious safety concern because the failure occurred without warning and fundamentally affected our ability to steer the vehicle safely. Fortunately, my wife was not driving at the time. The amount of force suddenly required to turn the wheel could easily be overwhelming, particularly during an emergency maneuver, in traffic, or while entering an intersection. After the failure occurred, we discovered vehicle had previously been subject to recall 15v340000 and Ford safety recall 15s18, both involving the exact electric power steering control module (“pscm”) that has now failed. Under that recall, a Ford dealer performed only a software update on 10/17/2016. We opened a case with Ford, brought the vehicle to a local dealer & paid for a diagnostic inspection. Using Ford ids equipment, dealer confirmed the condition and documented ‘no communication with pscm’. The dealer report quoted “steering gear assembly - rack & pinion assembly replace: $3,215. 81. ” the diagnosis was reported directly to Ford under the active case number. Despite the recall history and confirmed failure of the same steering system covered by the prior recall, Ford denied assistance because the earlier software reprogramming had already been completed. Our position is that this is clearly a hardware failure involving the recalled electric power steering system itself — the precise condition the recall was intended to address. Ford’s own recall communications dated may 17, 2019 specifically instructed owners to retain recall documentation in the event this exact situation later occurred.
I am the owner of a 2017 Ford Fusion with 61,000 miles on the odometer. Please note that I have always taken good care of my car, having it serviced promptly when required. In recent weeks, I have had to replace my complete steering rack (cost $4,500) and two weeks later, my 1. 7-liter ecoboost engine due to a coolant leak into the number two cylinder at a cost of $6,700. Ford has known about both problems for years and they have resulted in both class action and small claims suits against the company. Regarding the engine, Ford issued customer satisfaction program 21n12, technical service bulletin TSB 22-2134 and customer satisfaction program 19b37 - supplement #4 to replace the car's engine short block. This covered cars for 7 years of service or 84,000 miles - with, as quoted in the Ford memo sent to dealers on June 9, 2022, "coverage automatically extended to subsequent owners," for presumably the life of the car. Since this is clearly a manufacturing error (as Ford admits in its June 9, 2022 memo to dealers) and not due to negligence on my part, I should be reimbursed for my expenses. The NHTSA should also open a recall case on this matter for owners like myself.
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all problems of the 2017 Ford Fusion
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I took my car to have recalls fixed. The next time I drove it after that my power steering shut off while driving. The warning lights for "hill start assist not available" and "service advancetrac" came on. After some research it looks like I have the exact problem for recall 19s26. However when I called the dealership they couldn’t find the documentation if they fixed this or not on my vehicle. They said since it is not an open recall they do not have to fix it. Can you please open/reopen this recall for my vehicle so I can address this specific issue.
The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the message "service power steering now" was displayed and the steering wheel was difficult to turn. The vehicle was restarted and regained power steering functionality. The following day, the vehicle was taken to the dealer, and an appointment was scheduled for the vehicle to be diagnosed and repaired. Upon investigation, the contact discovered NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 35 mph, the steering wheel became difficult to turn left or right. The contact stated that an unknown warning light was illuminated, and the message "service power steering now" was displayed. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that the steering wheel failed to turn as needed. The contact researched online and related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
On my 2011 Ford Fusion the power steering has failed and it seems to be covered by 15v340000 (15s18), specially supplement 3 but the dealership doesn't wish to acknowledge the warranty replacement. Currently the vehicle cannot be driven safely. I have had several mechanics look at the vehicle including a Ford authorized dealership. The suggested fix is as explained in the 15v340000 (15s18) and 15n01.
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises concern of a possible mechanical failure consistent with known recalls involving steering wheel bolt defects that could result in the steering wheel detaching. These issues are consistent with known recalls, including: - power steering failure recall (15v340000) - steering wheel bolt recall (18v167000 / 18s08) despite these known safety defects, Ford has refused to repair the issue, stating that the recall has expired. This presents a serious safety hazard, including risk of loss of steering control, crash, injury, or death. I am requesting immediate investigation and enforcement of manufacturer responsibility for this safety-related defect.
The contact owns a 2012 Ford Fusion. The contact stated that while driving at 20 mph, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving, but the steering wheel was difficult to turn. The vehicle was driven to an independent mechanic, where it was diagnosed, and determined that the steering gear had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure but denied assistance due the manufacturing date of the vehicle. The failure mileage was approximately 56,000.
My steering wheel came detached as I was driving. Forest is refusing to pay to have it towed to the dealership to be fixed. I do not understand why I have to pay $160 for a tow that was a defect of Ford. At that point, it is no longer a free repair.