Steering Problems of Ford Fusion - part 1

The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 mph, the vehicle lost power steering assist, causing the steering wheel to be significantly difficult to turn. The contact was able to drive to the nearby residence and parked in the driveway. The message "service power steering assist" was displayed after the failure. The contact associated the failure with NHTSA campaign number: 15v340000 (steering). The failure mileage was approximately 98,000.

See all problems of the 2012 Ford Fusion 🔎.

Electronic power steering.

See all problems of the 2010 Ford Fusion 🔎.

We have had multiple issues with the abs and hcu since we bought this car used a couple years ago. We've replaced the abs module and hcu and had Ford reprogram it and are still having issues. The brakes go out fully and I went through a red light. The abs and traction control and check brake system lights come on. We've spent a couple thousand dollars trying to fix this issue. The brakes have gone out before this incident as well around 95k miles and intermittently since. If needed, contact for invoices.

Unknown.

See all problems of the 2011 Ford Fusion 🔎.

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 65 mph, the vehicle became difficult to maneuver and failed to return to normal operation. The advancetrac warning light was illuminated and the "power steering fault" and "advancetrac failure" messages were displayed on the instrument panel. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2011 Ford Fusion. The contact stated that while driving 35 mph, the vehicle lost power steering assist, making the steering wheel difficult to turn and causing the vehicle to wobble from side to side. The message "power steering assist" was displayed, and an unknown warning light illuminated. The contact stated that the failure posed a safety risk to the contact and her children. The contact pulled over to the side of the road, and the vehicle was towed to her parent's residence. The contact associated the failure with NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone.

The contact owns a 2015 Ford Fusion. The contact stated that there was an abnormal popping sound coming from the vehicle while pulling out of the driveway and driving approximately 10 mph. The contact stated that the steering wheel seized and locked up. The power steering, hill assist, and brake warning lights were illuminated. The contact associated the failure with NHTSA campaign number: 19v632000 (steering). The vehicle was taken to the local dealer, where it was diagnosed that the steering gear had failed and the bolts were corroded. The manufacturer was contacted and confirmed that recalls were VIN-specific, and no assistance was provided. The failure mileage was approximately 177,000.

See all problems of the 2015 Ford Fusion 🔎.

The contact owns a 2015 Ford Fusion. The contact stated that while driving 45 mph, the messages "loss of traction control" and "advancetrac off" were displayed, and the vehicle lost power steering functionality. The contact safely pulled over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering gear motor had failed and needed replacement. The vehicle was not repaired. The contact associated the failure with NHTSA campaign numbers: 15v250000 (steering) and 19v632000 (steering). The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15v250000 (steering); however, the recall repair failed to prevent the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 177,000.

While I was driving my 2012 Ford Fusion on August 3rd the steering cut out. I parked the car and re-started it and it worked again. It went to the shop (extra mile automotive) on xxx where they informed me of the 2015 recall on the steering. Recall number 15s18 and program 15n01 when I spoke with [xxx] Ford in [xxx], they said they replaced the electrical piece of the recall on December 7th 2015, but not the steering shaft. [xxx] (the westlie Ford employee) said because the electrical was completed, the recall procedure was marked as completed, even though [xxx] said that this is very much tied to the original recall. I asked him to submit a special service support center request to get this fixed and he did submit that on xxx. On xxx it was denied. On xxx I also requested to speak to [xxx] supervisor and was connected to [xxx] (id # xxx) who also said there was nothing she could do because this was already "solved" in 2015. This is not a new or unrelated repair request, it is the unresolved second half of a federally mandated safety recall. Ford's own dealership confirmed that my steering gear failure is directly connected to the original defect covered under recall 15s18, and Ford's own extended coverage program, 15n01, exists specifically to remedy this exact scenario. Despite this documented connection, Ford has now denied a remedy twice, once through the dealer's sssc request, and once directly through Ford customer service, without providing any technical explanation for why a known, recall-covered defect is being treated as ineligible for repair. My vehicle experienced a complete loss of steering assist while in motion. This is an active, unresolved safety hazard on a vehicle currently in use on public roads, and I am filing this formal complaint because Ford has failed to meet its obligation under federal law to remedy a safety defect without charge to the owner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Our 2012 Fusion suffered a sudden loss of power steering, was diagnosed with code u3000 at a Ford dealer, and that the dealer confirmed it matches the 15s18 recall symptoms despite being built two months outside the window. Our vehicle was manufactured at the hermosillo plant in 2012, just two months outside the 15s18 recall window. It suffered an identical, sudden loss of power steering assist while driving, indicating Ford's recall parameters failed to capture all vehicles fitted with the defective component.

My power steering failed. There is no pump it's electronic so I can get it replaced without taking it to a dealer. There were 2 recalls for the power steering for this make and model, but my VIN number does not show up in the search. You need to expand the recall. My power steering failed.

See all problems of the 2013 Ford Fusion 🔎.

No check engine, light or anything lost my electronic steering capabilities I’m going down the road.

Yesterday evening, my power steering went out (epas), it did that when the car had been parked for the night and not in motion thankfully so nobodies safety was at risk, but I don’t know if and when it’ll happen again. According to Ford, it has been a recurring problem with Ford Fusion modules similar to mine, that the epas has been defective, and therefore making it dangerous to drive. My exact car has been inspected by a mechanic, and while it has been looked at, there were no warnings of this error happening, the vehicle was driving fine and all of a sudden, the error occurred.

The power steering system, failure. Completely without warning I see recalls on this model. But do not see it on the website. Nor will Ford repair it.

It feel as if there is no power steering. Ran code replaced the steering wheel angle sensor and that didn’t solve the problem. I cannot stair the steering wheel gets locked up . .

I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park. My safety as well as other people’s safety was put at risk because my car stopped in the middle of the street with little warning. My problem was confirmed by an independent service center with a obd scanner.

See all problems of the 2020 Ford Fusion 🔎.

The vehicle experienced a sudden, complete failure of the electronic power steering assist while operating, resulting in a dangerous increase in steering effort and an immediate safety hazard. A professional obd-ii diagnostic scan retrieved active trouble codes c1277-20 (steering wheel angle sensor signal failure) and c1963-20 (stability control inhibit warning). This internal sensor failure matches the exact physical defect detailed in NHTSA campaign number 15v340000 (Ford recall 15s18). Ford corporate and the local dealership refuse to authorize a hardware replacement because they claim a software update completed in 2015 closed the recall on this VIN, despite the software patch failing to prevent the underlying physical hardware failure.

The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light.

See all problems of the 2018 Ford Fusion 🔎.

The contact owns a 2016 Ford Fusion. The contact stated that while driving 70 mph, the vehicle suddenly lost power steering functionality and nearly crashed. The contact swerved and slammed on the brake pedal abruptly, causing the contact to strike the left side of the head against the upper side of the driver's side window. The contact sustained a headache, a bump and dizziness and sought medical attention. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering assembly needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA campaign number: 19v632000 (steering). The contact resided in wisconsin, which was one of the states listed in the recall. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the vehicle was not covered under warranty. The failure mileage was approximately 178,000.

See all problems of the 2016 Ford Fusion 🔎.

The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 mph, the vehicle lost power steering functionality and almost caused a crash. The message "service power steering now" was displayed. The contact was able to drive to the destination. The contact stated that the vehicle had become undrivable due to the failure. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.

Unknown. Just bought this car.

I was driving down the road. And front wheels stopped working suddenly. It’s better that I was on streets. Otherwise I could have met with an accident. My mechanic told me that steering rack had gone. I never get any recall for that. I had driven 1400 miles till now.

Having loss of power steering assist the advanced trac peering steering says service now I feel it should fall under a recall cause I took it to a mechanic shop and they told me they Ford Fusion have issues with the power assist steering cause it goes out.

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership I bought it from and still having issues. Complete steering loss while driving.

See all problems of the 2014 Ford Fusion 🔎.

The power steering keeps going out after it was brought in for recall years ago and the recall is up the the issue keeps goin on with the car I don't understand what to do because the shop I brought it to said the power steering is brand new they don't understand why it's even doin it and also they couldn't even reprogram the system I wanted to know why doesn't Ford fix this and why wouldn't they want to help.

The contact owns a 2011 Ford Fusion. The contact stated that while driving at 65 mph, the power steering became inoperable. While reversing, the steering wheel became inoperable but corrected itself. No warning lights were illuminated. The contact stated the failure was related to NHTSA campaign number: 15v340000 (steering). The local dealer was called, who confirmed there were only certain vehicles covered. The dealer informed there was no recall coverage for his VIN. The vehicle was not diagnosed or repaired. The dealer referred him to the manufacturer. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 165,000.

The steering wheel of my 2013 Ford Fusion s. E 2. 5 lm was tightly connected to the steering system until now. It has start wobbling over time and the problem have greatly increased as of 05\31\2026. I fear that if I can’t this problem fixed soon the whole steering wheel will disconnect one day. When I told a mechanic about the problem he told me there was a recall put out by Ford Fusion motors on many Ford Fusion sedans for similar issues. I truly believe my car had to miss the recall.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The message "power steering assist fault" was displayed. The failure was a recurring failure. The first failure was serviced by the dealer under NHTSA campaign number: 15v340000 (steering); however, a year later, the failure reoccurred. The vehicle was then taken to an independent mechanic where the rack and pinion was replaced but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.

After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system.

The 2010 Ford Fusion has 2584 complaints the second highest from 2010 to 2014; mine has been giving me intermittent issues for 3 years now and some times there is no error code and inspection cannot find anything wrong- but for 2010 year their has been none even though those years are the same generation car. Thats not fair stopping at 2011-the 2010 is the same car with the same issue-issue a recall; people are getting these expensive repairs and the issue comes back sometimes!!! give us the same recall for the same car!!! 2010: (2584 complaints) 2011: (500) 2012: (3000) 2013: (2000) 2014: (1000) your recall does not encompass the whole generations years; agian the same car as the 11's to14's.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, the steering wheel was hard to turn. The low tire pressure message was displayed. There was another unknown system message being displayed. The contact indicated the failure was related to NHTSA campaign number: 15v340000 (steering). The vehicle was taken to the local dealer, where it was diagnosed and determined that the power steering pump was the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.

Steering wheel will not turn. Tried to reset but that did not work. Mechanic diagnosed it as a power steering rack failure. Steering rack needs to be replaced.

The contact owns a 2016 Ford Fusion. The vehicle was serviced under NHTSA campaign numbers: 23v162000 (service brakes, hydraulic) and 19v632000 (steering), but the failure persisted. A month after the recall repairs were completed, while driving at an undisclosed speed, the brake warning light was illuminated and blinked, and the steering wheel failed to function as intended. The contact used force to veer the vehicle to the side of the road. Once the contact was able to pull to the side of the vehicle, the engine was turned off. The contact called her boyfriend, who drove to the site of the incident and assisted the contact and pushed the vehicle to the residence. The dealer was contacted and at first refused to inspect the vehicle. The contact called the dealer again, and the dealer sent a mobile mechanic to the residence. However, no cause for the failure was found. The contact was informed that a diagnostic test would be performed on the vehicle. However, the contact would be responsible for the bill. The vehicle remained at the residence unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.  .

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the power steering became inoperable with the electronic power steering warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,020.

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the power steering failure warning light illuminated. The contact had to apply all of her strength to turn the steering wheel in the intended direction. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.