Steering Problems of Ford Fusion - part 1

Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with obdii scanner.

See all problems of the 2017 Ford Fusion 🔎.

Unknown. I have no power steering. I have contacted Ford and they were supposed to fix my car for free which they did not because it was up for recall.

See all problems of the 2012 Ford Fusion 🔎.

I have lost power steering in the vehicle. The dash is popping up service advance trac and hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19s26, which was listed for 2013-2016 Ford Fusions and lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in northeast ohio.

See all problems of the 2015 Ford Fusion 🔎.

Turning into a parking lot, power steering disengaged and warning message "power steering assist fault" appeared. Took the vehicle to an o'reilly's auto store to have the dtcs read and the printed sheet listed code c1277-steering angle sensor signal failure. This issue was dealt with under the recall 15s18 and then customer satisfaction 15n01 for Ford, but I can't tell after calling Ford if my vehicle was part of the recall or not and they say it's not covered. I can't get any real answers one way or another.

See all problems of the 2011 Ford Fusion 🔎.

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 55 mph, the messages "service power steering assist fault" and "advancetrac" were displayed, and the steering wheel suddenly became very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number: 15v340000 (steering); however, the contact related the failure to the recall. The failure mileage was 150,000.

Transition light it pulls when put into gear and lost power when trying to accelerate when driving.

See all problems of the 2016 Ford Fusion 🔎.

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 40 mph, the “service advancetrac” and “service power steering now" messages were displayed. The contact stated that the traction control warning light was illuminated. The contact stated that the vehicle was taken to the residence, and the vehicle was shifted into reverse(r), and the steering wheel became firm. The contact stated that when the vehicle was shifted into drive(d), the steering wheel remained firm. The vehicle was towed to a dealer, where it was diagnosed, and determined that the power steering control module needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

Lost power in the steering wheel. My safety and others is at risk because the steering wheel locks up completely at slow speeds and it's difficult to turn the steering wheel when turning a corner or trying to back up. The problem has been confirmed by an independent service center. The component has only been inspected by an independent service center. On 12/5/25 I received a warning on the dashboard, steering assist fault. I drove to work and parked the car. When I got in the car around noon and proceeded to drive the steering wheel was really difficult to turn and I started seeing other notifications that flashed on the screen. As I drove the steering wheel because more difficult to turn. At low speed the steering wheel locked up and I managed to pull the car over to get out of traffic.

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle on two occasions, the "power steering assist fault" message was displayed on the instrument panel, and excessive force was required to steer the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a defective electric rack and pinion. The vehicle was not repaired. Upon investigation, the contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving 20 mph in the snow, the message "service power steering" was displayed, and the steering wheel seized. The vehicle became difficult to maneuver, and the contact had to use force to maneuver the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact's stepfather used a handheld scanner to diagnose the vehicle and retrieved dtc: c1963-20 and c1511. The vehicle remained at the residence. The contact related the failure to NHTSA campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

My car lost my electric power steering on November 15, 2025. Ford has a safety satisfaction program15v340000 for this vehicle. The dealership refuses to honor the program since it has over 150,000 miles on it. Reading through the paper work for the program 15v340000 I never noticed a mileage exclusion. Any help on this issue would greatly be appreciated.

Steering assist fault service required along with message check charging system after I tried to pull out of work parking lot and steering wheel is hard can not turn it left or right.

See all problems of the 2014 Ford Fusion 🔎.

I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, abs light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.

See all problems of the 2010 Ford Fusion 🔎.

Power steering no longer works.

While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that Ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. I’m extremely concerned about my wife driving the car and I’m constantly getting alerts through the Ford app. Took it to a different Ford dealership and was showed to me on Ford data link where this car has had this problem long before I purchased it. It’s extremely dangerous.

See all problems of the 2020 Ford Fusion 🔎.

Am filing this complaint regarding a serious safety defect in my 2011 Ford Fusion. The vehicle’s electric power steering (epas) intermittently fails while driving, causing the steering to become extremely heavy and sometimes lock up. The dashboard displays a “power steering assist fault” warning. Restarting the car temporarily restores steering assist, but the problem recurs. This is a direct safety hazard. Driving the vehicle in this condition is dangerous, as the steering can fail at any time, including at highway speeds. They say the vehicle was previously repaired under recall but the issue has recurred. I have contacted Ford customer service and a Ford safety supervisor multiple times, and they refused to perform any further repair, citing that the recall occurred over 10 years ago and my VIN may not be in the current “recall bin. ” I am requesting that the national highway traffic safety administration investigate this issue and require Ford to repair the electric power steering under a recall reoccurrence / safety escalation program, at no cost to me. This is a critical safety issue, and the current refusal by Ford puts me at risk of serious injury or death while driving.

Electric power assisted steering failed while driving. There was no accident , but had to react quickly to avoid mishap. Back in 2015, there has been a recall for Ford Fusions (2010-2011) that were manufactured from the hermosillo facility. My vehicle was built at the same location and is a 2011, but does not qualify for a recall based on the records of Ford. I can’t find any record if the previous owner the vehicle serviced or if Ford ever sent me notifications. Between 2015-2017, I was deployed to afghanistan and then reassigned duty stations,in which I changed my registration to louisiana to arizona . Between being oversees and having different addresses, I am not sure if I was ever notified. Currently, I don’t qualify for the customer program due to being over 10’years and having over 150,000 miles. Please help me in any way possible and ensure this doesn’t happen to others.

The contact owns a 2011 Ford Fusion. While the contact's daughter was driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the power steering warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty and was above the 150,000-mileage limit. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated. The contact stated that, fortunately, the vehicle was not being driven on the highway during the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 240,000.

The power steering of the vehicle was lost along with illumination of “power steering sensor assist fault” and “service advance trac. ” the difficulty of steering made it very dangerous on the road. The problem has been diagnosed and confirmed as code 15n01 (formerly safety recall 15s18). The 15n01 is an extended program under safety recall 15n01. I am issuing this complaint as the 15n01 program has an expiration of 150,000 miles and/or date of 10 years since purchase. My car had the original safety recall 15s18 done in 2015 but now is not qualified for the steering gear (15n01). This shows that this program shouldn’t have any limits as these steering gears were shown defective from the factory. Safety recalls never die and what they did as a quick fix for those cars in 2015 that were not showing those dtc’s was not an adequate repair . They should have addressed the steering gear issue instead of just the reprogramming of the pscm.

Complete loss of electric power steering (eps) assist. This is a direct recurrence of the federal safety defect under recall 15s18 (NHTSA 15v-340), creating an immediate crash risk due to high steering effort at low speeds. Prior recall service (Feb 22, 2016) was only a software reprogram, which failed to correct the fundamental hardware defect. Current confirmed dtcs (u3000:49, u3000:72, u3000:96) mandate steering gear replacement. The replacement is covered under csp 15n01, specifically supplement #3, which requires a steering gear replacement, regardless of age/mileage limits, if replacement under recall 15s18 is still required, which it is. [xxx] ht approval using Ford corporate case: cxh-05687349-n3w2t6. Ford sssc denied the mandated repair, failing to remedy a safety defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Purchased in October of 2024,12 Ford Fusion steering failure. Vehicle suddenly became difficult to steer. Issues match 15n01 recall by Ford. Car has under 60,000 miles and Ford refuses to repair. After stating that it should be covered under the recall. Definitely a safety concern. Now stating it was not an actual "recall" now listed as a customer satisfaction program instead of a recall.

The contact owns a 2011 Ford Fusion. The contact stated that while attempting to reverse out of a parking space, the steering wheel was difficult to turn. The power steering failed, and the "steering assist fault" warning light was illuminated. The contact previously received notification of warranty extended coverage, NHTSA id number: 10236689 (steering); however, at the time the notice was received, may 3, 2022, the dealer informed the contact that a failure had to occur before the repair could be made. After experiencing the failure, the contact called the dealer and was informed that the extended warranty coverage had expired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 168,958.

The contact owns a 2011 Ford Fusion. The contact stated that while her son was driving approximately 30 mph, the vehicle lost power steering functionality. The driver was able to pull over to the side of the road. The contact and her husband met her son on the side of the road, and the contact's husband drove the vehicle to the residence without power steering functionality. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15v340000 (steering); however, the failure reoccurred. The dealer informed the contact that the repair was no longer covered because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Was driving at about 45mph on us highway 331 in freeport, FL on 9/17/25 and there was a lower control arm failure on the front passenger side of vehicle. Caused the vehicled to be inoperable. I was able to have someone pull me out of the way to not impeded trafic with the car in neutral but was unable to do much with it. It was late at night so I was unable to really access the damage. My wife had our insurance tow the vehicle to my home a few hours ago on 9/18/25 and it appears the lower control arm is gone, the axle has detatched from the wheel (axle still hanging from bottom of car), pretty bad damage to the inner wheel well, passenger fender, and minor damage to the front bumper and passenger side skirt. I had read there was a recall on this vehicle online and wanted to find out more about my options. The car has just shy of 100k miles and is a daily driver. So I am stuck in a bad potisition with this.

The contact owns a 2017 Ford Fusion. The contact stated that the steering wheel was loose. The contact was able to rock the steering wheel approximately 3/8 of an inch in either direction. There was no warning light illuminated. The contact researched online and related the failure to NHTSA campaign number: 18v167000 (steering). The contact called a local dealer and was advised that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 100,000.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The message "power steering assist fault" was displayed. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 126,000.

Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.

About 6 months ago my steering failed then I cut the car off and restarted it and it was fine until about a month ago and now I have no power steering at all and I don’t understand why it can’t be covered under Fords recall warranty this is not supposed to happen and if I get in a wreck because of no power steering I will be filing a lawsuit because they still have 2744 complaints plus mine now that they have not fixed and I personally feel like it’s there fault and they should fix it and I can promise u I will never own another Ford and will tell everyone I know to do the same . I think ima paint lemons all over it and drive it like that.

Power steering has recently failed. Vehicle unsafe to drive (had to cancel recall appointment to replace air bags). Found an old Ford steering technical bulletin 15s18-s3 for this issue. Never received a recall notice & would never have known of the recall until the issue affected me. This seems to be a safety bulletin. Am I able to get this repaired by Ford on their dime? they are telling me no.

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The power steering function was inoperable. The check engine warning light was illuminated due to a possible canister purge valve failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 15v340000 (steering). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 165,461.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 151,000.

The electronic power steering failed.

Subject: concern regarding power steering failure and recall eligibility – 2012 Ford Fusion hybrid I own a 2012 Ford Fusion hybrid, and recently ( around 2 weeks back) experienced a sudden failure of the power steering system. One morning, as I started the car in the parking lot to head to work, I noticed the power steering was not functioning. A warning light appeared indicating a problem with the power steering system. I contacted a mobile mechanic to inspect the issue. After examining the vehicle, he confirmed the power steering had failed and advised me to take the car to a dealership for repairs. I arranged for a towing service to transport my vehicle to interstate Ford in dacono, colorado. The dealership diagnosed the issue as a failure in the power steering gear and estimated the repair cost to be approximately $3,500. Concerned about the nature of the failure, I researched online and discovered that Ford had issued a recall (NHTSA campaign 15v340000) in June 2015 affecting 393,623 vehicles, including certain 2012 Ford Fusion models, due to similar power steering issues. However, when I contacted Ford, I was informed that my vehicle’s VIN is not included in the recall. I believe this may be an oversight, as the failure in my vehicle matches the conditions described in the recall. A sudden loss of power steering while driving could have led to a serious accident. I respectfully request that Ford re-evaluate the recall criteria and consider including my vehicle’s VIN, as well as potentially others that may be at risk of the same issue. Thank you for your attention to this matter.

First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the abs sensor comes on then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.

See all problems of the 2019 Ford Fusion 🔎.

I have a 2019 Ford Fusion turbo engine and everytime I accelerate the turbo is wicking into the pcm the control module which is causing hazards sucking as at random times whenever I turn left the steering wheel with get stuck and the brakes will lock for a couple seconds and then go back to normal. I had meineke do a diagnostic on the car and they showed oil in the pcm aswell as the loss of connection between the pcm and its sensors. They drove the car and while driving the car going 20mph the car is reading as going 100.