12v/24v/48v Battery Problems of Honda CR-V

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the vehicle alarm sounded independently. In addition, the vehicle failed to start and was jumpstarted. The vehicle was taken back to the dealer, where it was diagnosed with battery failure. The contact stated that the failure persisted. The vehicle was towed to the dealer and was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that recently the vehicle was taken to the dealer for maintenance however, the recall repairs were not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

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The contact owns a 2024 Honda Cr-v. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the power reduced error message was displayed. The contact stated that the vehicle was driving abnormally sluggish, and failed to exceed 18 mph. The vehicle was driven to the shoulder of the road and turned off. The contact waited for a while before restarting the vehicle. The vehicle was driven to the residence. The vehicle was taken to the dealer where it was diagnosed with hybrid battery failure. The contact was informed that the hybrid battery needed to be replaced. The vehicle was repaired. The contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The contact was relieved that the vehicle was repaired; however, the contact was fearful that the failure could reoccur. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

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The contact owns a 2017 Honda Cr-v. The contact stated while attempting to start the vehicle, the vehicle would not start due to battery drainage. The contact could not jumpstart the vehicle. The battery was replaced 3 weeks prior to the failure. The contact stated that 7 months prior, the battery had been replaced. The vehicle was towed to the dealer and was awaiting a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was 156,000.

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The contact's mother owns a 2017 Honda Cr-v. The contact stated while the vehicle was parked in the garage, there was a strong fuel and oil odor coming from the vehicle. Upon opening the hood to inspect the vehicle, it was discovered that the engine oil also had a fuel odor. Additionally, the contact stated while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the computer software needed to be updated to correct the failure. The contact stated that the software update was completed. No further information was available. The vehicle was taken back to the contact's residence; however, the vehicle later failed to start. The cause of the failure was not yet determined. The contact also stated that the battery had previously failed on several occasions and was replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. The VIN was not available.