Engine Funny Noise problems of the 2014 Jeep Cherokee

The contact owns a 2014 Jeep Cherokee. While driving approximately 5 mph, the contact heard an unusual noise underneath the hood. The vehicle immediately accelerated and crashed into a parked vehicle, causing extensive damage to both vehicles. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The contact sustained a minor injury that did not require medical attention. The vehicle was towed to a dealer. The manufacturer was made aware of the failure and an investigation was ordered. The failure mileage was 13,000.