Differential Unit problems of the 2016 Jeep Cherokee

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to make a turn, the rear end of the vehicle started thudding. The vehicle was taken to the dealer, where it was diagnosed with rear differential failure. The vehicle was repaired under warranty. The contact stated that the failure had reoccurred. The vehicle was taken to an independent mechanic, and it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,203.

The rpm's on this transmission in this vehicle go up very high but the transmission does not shift into gear. The vehicle sputters and slows on the open road. The engine does run on all cylinders. The engine has no power. This creates a safety risk on a highway. Also the differential locks up when you have to hit the brakes and three rear of the car locks up and skids left of center. Party's of the suspension have broken for no apparent reason. The left rear control arm broke for no apparent reason. I have been informed by a Jeep dealership that this vehicle is unsafe to drive. I have filed complaints with Chrysler on three occasions informing them of the numerous issues with this vehicle. I was advised to get a diagnostic test done and they would work with me to buy this car back. I did as requested and now being informed I will probably have to go to arbitration. Three times now when I applied the brakes hard on a highway the east locked up and the left rear of my car skidded and I had no control. I nearly hit a retaining wall. I have a vehicle that the dealership has deemed unsafe to drive.

I have a 2016 Jeep Cherokee bought brand new from the dealer. At approximately 15k miles, I started hearing a clicking sound when driving from driver to reverse. I went to the dealer multiple times and was told they could not figure out what was wrong with it. Finally the dealer figured out that the rear differential needed to be replaced at only 15k miles. At approximately 25k miles, I was hearing a whistling sound on the driver side front end when cruising at aprox. 20mhp or less. I took it to the dealer mult. Times and they could not figure out what was wrong with it. The dealer replaced a rear axel boot for the shaft that was throwing grease, thinking that would solve the problem but it did not. I heard the whistling once again before even leaving the lot. The dealer finally figured out the driver side front end bearing was bad and would need to be replaced. The dealer replaced the shaft axle. I have had approx 4 transmission software updates done since I have had the vehicle. The dealer states this would need to be purchased for approx $140 each time after the power train warranty expires for the Jeep. Keep in mind my Jeep has only 33k miles on it was this point. Now I have a Jeep that has a panoramic sunroof that makes noise as well when going over bumps and potholes and the dealer states they do not hear anything. I have a tire alignment done on the Jeep at 25k miles for $120. I went back to the dealer with 32k miles on it to have the sunroof checked out and they are telling me I need another alignment. So the alignment has gone out again in less than 10k miles? there has been nothing but issues with this Jeep since day one and every other Jeep I have owned in the past.