Four problems related to transmission stuck in gear have been reported for the 2016 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee.
Vehicle would jerk or stall when driving from a stop in the city or even driving on a highway. Problems occurred since vehicle was bought and has progressly gotten worse to the point that it is very noticeable. Engine light would come on now with a service transmission message. Transmission does not have a dipstick to check fluid levels. Owner's manuel states transmission fluid does not need to be checked and transmission is enclosed. Owner's manuel states transmission does not need to be serviced for the life of the vehicle which I am assuming might be a false statement. Problem causing transmission problem is unknown. Vehicle's transmission has not been service because owner's manuel states it does not need to. Problem would resolved by turning engine off and then back on. Sometimes transmission being stuck in a gear will be resolved on its own if gas pedal is kept in the down position.
My Jeep Cherokee sport 2016 got stuck in a gear and would not shift. The service transmission light came on and the gas pedal would not do anything. It happened 5 times on my way home from a road trip and was very dangerous. The Jeep apparently needs a software update and I believe I shouldn't have to pay for that. The vehicle only has 30k miles on it.
Transmission randomly goes into neutral & the car does not move when pressing the gas. The 1st time it happened I was pulling out on an extremely busy highway & making a right to merge into traffic. My car froze in the lane & 3 cars nearly hit me at high speeds swerving around me. I brought it to the Jeep dealership as it is under warranty & after a few hours, they called & said it was ready & it was just a "software update". Weeks later the same thing happened only this time while making a left to merge into traffic. I was in the median waiting for traffic to clear & when it did, I went - again it was like it was stuck in neutral & this time I was almost hit by a semi-truck who nearly jack-knifed trying not to hit me. Back to the dealership I went expressing my terror & the fact there is no way I feel safe in this car until it's fixed. I'm suppose to put my 15 year-old son behind the wheel of it when he gets his permit in a few weeks?? today is Thursday & my car has been at the dealership since 7:30am last Friday. I have to pick it up tomorrow after work. They called to tell me they "cannot duplicate the problem" & recommended I "drive with their technician to see if it can be duplicated with him in the car. . . " seriously!? considering this is a random/intermittent issue, & does not come with warning, the duplication effort is not likely. I relayed the research I had done since online & recommended looking at the 9-speed transmission issues that have caused problems with the same car. Explaining they describe the same problem I am experiencing. I was told they "cannot use information found on google" & "they've checked all software updates, recalls, & tsr's. . . " but "they're all based on the date it was built & nothing's come up". I am literally terrified to drive. I know there's a lemon law here, but I'm afraid the next time it happens I may not be as lucky. Help!!??.
Car got stuck in gear 8 on highway. Has 10,000 miles on it.