Engine And Engine Cooling Problems of Jeep Cherokee - part 1

My daughter bought this Jeep latitude in xxx with 44k miles. A few days ago she heard a clicking and her 4wd light went on. She brought it to the shop and to our horror the pvu, differential are in need of replacement???? there is a recall on this model for the pvu, but not on her VIN: [xxx] I feel that since these both happened at the same time, this Jeep is a lemon. However, I cannot go for a lemon law d/t the fact that we have no warranty. I think Jeep should consider adding this to the recall list. Ridiculous. My [xxx] now has to take out a 7k loan to pay for her repairs and has a $500 month car payment on top of that. Never buying another Jeep ever! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2019 Jeep Cherokee 🔎.

I recieved a 4wd service error on my dashboard. I took it to my mechanic and they said the following codes came up. C14a7-97 ptu motor p0606-49 internal control processor -internal electronic failure u0010-00 can interior bus I see that there are recalls for the ptu on other Cherokees for this year, so I want you to know it is happening to my vehicle too.

See all problems of the 2021 Jeep Cherokee 🔎.

Svc 4wd light came on the dashboard. Took to the dealership, they said it was a ptu issue and it needed to be replaced. $3800 and 45 days to fix. Nhtsa notes recalls for my year make and model for my 2021 Jeep Cherokee latitude lux but does not show a recall for my specific VIN#. Jeep says nothing they can do since the NHTSA does not show a recall for my specific VIN#. Vehicle was taken to Jeep Chrysler autonation in golden colorado. Apparently having a faulty ptu can be a major safety issue. Please advise.

I was coming out of a gas station and the battery light came on/ stayed on and the car just stopped. I couldn’t shut it off, put it in drive, put it in park……. The car still seemed to be running… I had to wait about 10 mins before I could do anything I. E. Start it up again. This was very scary and unsafe as the car stopped dead between a street entrance/ exit of the gas station, and cars had to swerve to get around me.

So I was driving down the road doing 60 miles an hour and I have lost power total drive power while driving doing 60 miles an hour with a car just goes into a neutral rubs up and I have to pull on side of the road and turn off the car wait like 10 to 15 minutes and then the car resets itself I believe my car has a recall for the ptu and I believe that’s what’s wrong with it. It’s a recall so it needs looked at and I took it to the dealership saying my concerns and they have told me that there is no fix available yet for it which that cannot be true because I got something in the mail saying that there is a fix available so I’m not sure if they just don’t wanna do it cause it’s gonna be a hard job to do but it needs done ASAP because that’s putting my life in danger just having total loss drive power while driving down the highway doing 65 to 70 miles an hour it has happened three total times now.

To whom it may concern, I am submitting this complaint regarding a catastrophic power transfer unit (ptu) failure on my Jeep trailhawk that has rendered my vehicle undrivable and raised serious safety concerns. While driving, my vehicle experienced a sudden ptu failure that resulted in a loss of safe vehicle operation. The failure was severe enough that the vehicle could not be driven and had to be towed to an authorized Jeep dealership for diagnosis and repair. The dealership has confirmed that the ptu has failed; however, there is currently no available repair solution or replacement part to permanently correct the issue. As a result, my vehicle remains out of service indefinitely. In addition to the safety concerns related to this failure, I am extremely concerned about the manufacturer's response. Although Jeep has acknowledged the failed component, I have been informed that I must pay out of pocket to have the same defective ptu reinstalled temporarily until a permanent repair becomes available. Jeep has stated they may reimburse me at a later date, but they are requiring that I bear the upfront cost for a known faulty component. Furthermore, neither Jeep nor the dealership has provided a loaner vehicle, despite my vehicle being disabled through no fault of my own. This situation has left me without reliable transportation and has created significant financial hardship. More importantly, the apparent lack of an available repair raises concerns that other Jeep owners may experience similar failures while operating their vehicles. A sudden ptu failure can create dangerous driving conditions and poses potential risks to drivers, passengers, and others on the road. I respectfully request that NHTSA investigate this issue, including: the frequency of ptu failures in Jeep trailhawk vehicles. Whether this failure represents a broader safety defect affecting other vehicles. The adequacy of Jeep's response to affected owners. The safety implications of requiring.

See all problems of the 2020 Jeep Cherokee 🔎.

Engine caught fire while parked.

On September 23, 2026, my wife was driving our 2020 Jeep Cherokee trailhawk on I-65 south at mile marker 105. 1 when the vehicle lost drive power and could no longer be driven. She became stranded on the side of the highway, and I had to pick her up. The vehicle also rolled while the gear selector was in park. We had it towed to tom o’brien Jeep dealership in greenwood. Our vehicle is included in open safety recall 40d, NHTSA campaign 26v-290, involving the power transfer unit (ptu). The loss of drive power and rolling in park match the failure symptoms described in that recall. The specific mechanical cause still needs to be confirmed by the dealership. The mopar recall lookup shows the recall is incomplete, the remedy is under development, and repair parts are not available. The vehicle is currently at the dealership. I am reporting an actual highway loss-of-propulsion incident and the vehicle rolling while in park. I am concerned about the risk of a crash or injury and the lack of an available recall remedy. Please document this incident under the existing recall and review the manufacturer’s response to vehicles that have already experienced these failures.

Hello, I am writing to follow up on an issue I reported a month ago regarding an unaddressed recall on my 2017 Jeep Cherokee. The vehicle is currently not drivable due to significant consequential damage to the transmission caused by a failed power transfer unit (ptu). I purchased this vehicle nine months ago at 51,000 miles and have driven it fewer than 5,000 miles since. The ptu failure has led to the following severe mechanical issues: - stripped transmission output shaft: due to wear on the differential input splines (associated with NHTSA recall 20v343 / manufacturer recall w47), the transmission's output shaft has been stripped. Consequently, replacing the ptu alone will not resolve the issue, and the transmission requires repair or replacement. - debris contamination: metallic shavings from the damaged ptu gears have entered the interconnected mechanical linkages of the gearbox. - loss of power and park function: the internal break caused the transmission to disengage from the differential, resulting in a loss of motive power and a complete failure of the park function, creating a roll-away hazard. Given that this critical recall was never performed prior to these failures, I request that this matter be escalated and addressed immediately. Please let me know the next steps for resolving this issue and covering the required repairs.

See all problems of the 2017 Jeep Cherokee 🔎.

My Jeep Cherokee trailhawk 2022 got completely and unexpectedly stalled while driving on a highway without any type of warning. Many warning signs flashed at the same time: etc (electronic throttle control), service park brake, check engine, battery, and a few more. The battery is one year old - had to replace it at 20k for a similar reason. The incident could have been so much worse had a car been driving behind me. Service dealership is currently inspecting the car.

See all problems of the 2022 Jeep Cherokee 🔎.

I was stopped at a red light. When the light turned green, I took my foot off the brake and pressed the accelerator. Bi heard a loud cracking/crushing noise coming from underneath the vehicle. When I tried to accelerate, the Jeep would not shift properly into gear. The engine revved, but the vehicle did not accelerate normally / did not move as it should. The Jeep was essentially no longer able to transmit power normally, so I stopped driving it. The important sequence red light-green light-released brake-pressed accelerator-loud cracking/crushing noise underneath-Jeep wouldn't properly engage/shift- engine revved- vehicle accelerated normally.

My 2021 Jeep Cherokee trailhawk has been effectively unusable since April 19, 2026 due to the ptu issue associated with fca recall 40d/NHTSA recall 26v-290. I previously filed a complaint regarding this vehicle. It has now been 5 months with no repair remedy available. Due to being told by the certified dealer, mopar, Jeep/stellantis (who closed my claim because they claim the vehicle is safe to drive despite of having an outstanding safety recall) I thought I would attempt to drive the vehicle again. On September 15, 2026, the vehicle lost all motive power while I was traveling approximately 65 mph on the highway on my daily commute. I had to coast the vehicle to the shoulder. This is the exact type of safety hazard described in the recall. Fca/stellantis has not provided a repair solution, rental vehicle, reimbursement, or other meaningful transportation assistance. I continue to incur the expense of owning and paying for a vehicle that I cannot safely operate. I am requesting that NHTSA review the length of time this recall has remained without an available remedy and the lack of assistance being provided to owners whose vehicles have already experienced the recall failure. I would also this complaint associated with my previous complaint and recall 26v-290/40d.

On September 14, 2025, while driving on the highway, the vehicle began shaking violently, the check engine light illuminated and began flashing, and the vehicle progressively lost power and became undriveable. The vehicle had to be towed. No warning lights appeared prior to the incident. This failure follows a documented history of power transfer unit (ptu) issues. In may 2024 at approximately 88,000 miles, diagnostic codes including c14a7-97 (ptu motor - component/system blocked) were retrieved at an independent service center. The 4-wheel drive system was found to be stuck engaged. The transfer case actuator motor was replaced in December 2024 at approximately 93,000 miles by the same shop at my expense. The vehicle is a single-speed ptu configuration and was excluded from equipment safety recall 02c (two speed ptu failure), despite experiencing substantially similar symptoms: loss of drive power, vibration, and drivetrain malfunction. The ptu and transfer case are available for inspection. The failure has been confirmed by an independent service center. Prior to the highway failure, the vehicle exhibited difficulty accelerating, particularly at highway speeds, and an audible whirring sound from the drivetrain. It also jerked forward when shifting into park. Safety was put at risk due to sudden loss of motive power at highway speed.

The contact owns a 2026 Jeep Cherokee. The contact stated that while driving at 25 mph, the vehicle lost motive power, and the steering wheel locked. The instrument cluster displayed the messages "stop safely - vehicle will shut off soon" and "vehicle cannot go over speed. " prior to the failure, the check engine warning light illuminated. The contact waited 10 minutes and restarted the vehicle. The vehicle was taken to the dealer; however, the technicians were unable to duplicate the failure, and the vehicle was returned without repair. The failure recurred, nearly resulting in a collision. The vehicle was pushed to a service station, restarted, and driven to the residence. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure by telephone and email, and two cases were filed. The contact stated that an arbitration case was filed with the national center for dispute settlement. The failure mileage was approximately 3,700.

I was driving home from work, the digital display (center)!showed my speed at 82m/h and revving the engine, the actual speedometer showed the actual speed I was doing of 32m/h…(right side of display). Computer reading lights and license plate light not working, yet they are. Took to repair shop and they could only reset, but it returned almost immediately. Gear shift malfunction. The lights on the gear shift and the alert in the display saying gear shift malfunction… all within 2 days… car has @97 000 miles….

See all problems of the 2016 Jeep Cherokee 🔎.

Vehicle is a 2021 Jeep Cherokee latitude lux equipped with a 1-speed power transfer unit (ptu) / active drive I system. The vehicle experienced an abrupt failure of the awd system, triggering an immediate "service 4wd" warning light on the dashboard. Dealership diagnostics confirmed trouble code c14a7-97 (power transfer unit rear axle motor circuit - component internal failure), requiring a complete ptu replacement estimated at $2,200. This vehicle is currently excluded from safety recall 40d (NHTSA campaign 26v290000) solely because it utilizes a 1-speed ptu rather than a 2-speed ptu. However, code c14a7-97 confirms that the 1-speed units are suffering from the exact same internal mechanical and electrical component failures described in the active recall. The vehicle has been forced into permanent front-wheel-drive mode, causing a noticeable drop in handling and acceleration performance. This mechanical failure presents a sudden loss of drive power and a severe vehicle rollaway risk if the electronic parking brake is not manually cycled. Nhtsa should investigate and expand recall 40d to include 1-speed ptu Jeep Cherokees, as they share the same defective internal components and safety hazards.

Like previous model years, the 2 l turbo engine started buring excessive oil (more than 1 quart per 500 miles). Two mechanics have indicated that engine and turbocharger need to be replaced. Both said that this engine is same as previous model years for which recalls were initiated.

I am filing this safety complaint regarding my 2019 Jeep Cherokee latitude plus 2. 4l awd. This vehicle is experiencing severe, life-threatening safety hazards involving sudden engine stalling and a complete loss of motive power while in motion. Despite my vehicle exhibiting the exact failure symptoms of multiple major fca/stellantis safety recalls for this model year, my specific VIN is currently showing as excluded from the recall database, leaving me with a highly dangerous vehicle and no dealership remedy. The vehicle is suffering from two distinct, interrelated defects that have recently caused terrifying incidents in heavy traffic. First, while driving, the dashboard suddenly illuminated both the "svc 4wd" (service 4wd) and the "auto start-stop" warning lights simultaneously. Immediately following these warnings, the vehicle lost forward power and unexpectedly rolled forward while I was fully stopped at a red light, failing to hold its position. This mirrors the exact mechanical behavior of the known Jeep ptu spline-wear defects that cause sudden rollaways and a loss of drive power. Second, the vehicle completely stalled out and shut down while I was driving on a highway exit ramp. The engine lost all power without warning, forcing me to coast through traffic, shift into park, and completely cycle the ignition to restart it. This engine shutdown creates an imminent risk of a rear-end collision on high-speed roads. The vehicle has a severe issue with oil consumption, which I suspect is dropping hydraulic pressure and forcing the engine to shut off while the car is shifted into drive. The manufacturer’s current recall parameters for the ptu failures and engine stalling issues on 2019 Cherokees are clearly too narrow. My vehicle is dealing with identical, dangerous safety failures as the units already recalled, but I am being denied a safe, free repair due to a VIN exclusion. I request that the NHTSA investigate this specific batch of 2019 vins and force a recall.

This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle in 2019 (19v447000) which did not include my VIN. However, my vehicle is experiencing the exact symptoms described in that specific recall. The vehicle is unsafe to drive.

See all problems of the 2014 Jeep Cherokee 🔎.

The motor experiences a malfunction, which the passengers feel as a slight ‘bump’ in the engine. The dash flashes service electronic stability control and the engine experiences a loss in power followed by a gain in power, experienced as slight lurching. The dash esc icon lights up yellow simultaneously as the esc button on the center dash instrument cluster. The vehicle continuously lurches as it tries to stabilize, at this point the most ginger touch to the accelerator is necessary, otherwise the engine may stall out. I have been left stalled in the middle of a road where there was moving traffic passing by both ways. The mechanic said the engine codes read- p0340- camshaft position sensor b1s1 & u1428- received engine torque request signal stuck.

Plastic manifold cover has developed a hairline crack and is leaking oil. Vehicle has only 68,000 miles. Mechanic advised there is a national backorder of replacement manifold covers so up to the mercy of the manufacturer to produce more. From what I've seen online, this is a notorious issue with many different Jeep models over many years.

While driving my 2020 Jeep Cherokee latitude plus (2. 0l turbo engine), the check engine light illuminated and the vehicle began misfiring with a severe loss of power and abnormal engine noise. A compression test confirmed lost compression in one or more cylinders. The dealer inspected the engine and diagnosed internal piston damage, consistent with piston ring land failure. Research shows this is a known failure pattern in 2019-2023 Jeep Cherokee turbo engines, including a pending class action investigation (sauder schelkopf) for premature engine failure caused by lost cylinder compression, misfire codes, and dealerships declining coverage. Reports describe melted pistons and collapsed ring lands, often in cylinder #2, possibly related to low-speed pre-ignition or the pcm incorrectly detecting fuel octane and over-advancing ignition timing. The failed engine components are available for inspection upon request. This failure occurred at highway speed with no prior warning beyond the check engine light, creating a safety hazard from sudden power loss. The engine is a 2. 0l turbo gme (hurricane) engine. Please investigate this defect pattern for a potential safety recall.

I have a Cherokee that isn't on the current recall list or anything. But I have the service 4wd light. Its a 2020 Jeep Cherokee limited v6 3. 2 4x4.

While driving my vehicle, the check engine light came on after driving for about 10 minutes. It remained on and I called the dealer and they said that I should bring the vehicle in to be checked. They looked at the check engine light and said it was probably because the gas cap was not on properly. I do not have a gas cap so the turned it off and said I should be ok. It came on again and they said they would have it checked further. After further investigation the discovered a loose flap associated with the cruise control and adjusted the flap. I was told if it came on again it would need to be replaced. The light came on again and I took the vehicle in to have it replaced. It has not yet been repaired. The engine light comes on and even goes out while driving. Generally the light will come on and stay on for a few days and go off but it happens and I have not had one vehicle for more than a few months. I believe another problem is being generated from this because now I am having problems with the vehicle jerking because the vale has not been replaced.

I was driving on the interstate and lost my engine power.

Engine light comes on, whenever you attempt to accelerate from a stop (like a traffic light), the vehicle will coast into the intersection, causing a traffic hazard. It has done this multiple times. At 60,300 miles, dealership told me that engine was not covered. I purchased a new engine, which never fixed the problem. 5 different times they reset dash board, but the it cont'd before I can get home. Dealership gaslights with they could not get pr0blem repeated. But as soon as warranty expire(eed), dealership admides car needs 2nd new engine. $9k.

The contact owns a 2020 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact was informed that there was an oil leak underneath the vehicle. The contact was unsure if the oil was coming from the vehicle. The vehicle was then taken to the residence and parked, and the contact observed puddles of oil underneath the front of the vehicle. The vehicle was towed to a dealer to be diagnosed. The dealer stated that the radiator, engine, turbo, thermostat, torque converter, and other unknown parts needed to be replaced, and that the engine control valve was possibly stuck, resulting in oil and coolant contamination. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

Automatic transmission shifts hard at approximately 30 mph causing a sudden lurch. It has happened several times. It is such a sudden movement that it feels unsafe as if someone has hit my car from behind. I took my car to the dealer of purchase for the first time for this issue on 7/18/26. This has happened at least 4x and there were no warnings prior to it happening. Also, when I hit a small speed bump the lights went off on the dashboard and car was still running. No findings were reported.

My Jeep stalled while attempting to accelerate from a stopped position at a stop light at a busy intersection on or around June/July 2026. The car remained on, the gear shifts were moveable, but the vehicle would not move despite pressing on the gas. I scheduled a tow. After ten minutes, it randomly accelerated about a block before stalling again. This continued about two more times as I tried to get the vehicle out of the middle of the road. The car then overheated and I was able to park it a few blocks away at my mom's house. In August/September 2026, I had the car towed to complete automotive, and corwin Jeep for inspections. Progressive insurance also inspected the issue and ruled out any residual effects from a 1. 25. 25 parked car front end hit and run collision. Complete auto found an empty coolant reservoir, oil and coolant leaks, drive belt issues, ptu code, and warning light indicators; corwin found ptu code and recommended a transfer case. The exact cause remains unknown. The vehicle has had ongoing hose and overheating issues since the day of purchase in 2018; and has underwent hose and radiator replacements that have not seemed to properly fix the issues surrounding sloshing noises, shuddering, shaking, grinding, intermittent lightening, brake fluid, oil, and coolant leaks, and overheating and engine light. Immediately before the vehicle stalled, there were no warning lamps; those messages indicating overheating lit up while attempting to move myself and the car to safety. The unexpected loss of propulsion presents a serious collision risk, especially in traffic, in rush hour at a busy intersection. The recurring overheating and coolant loss also create risk of sudden failure while driving, which has happened on a busy highway requiring repairs. These problems and safety risks have continued despite substantial repairs and repeated dealership inspections. The vehicle remains inoperable awaiting repairs at the corwin Jeep dealership.

An nhsta #26v290000 report received on 07/05/2026-power train from aaa, nhsta campaign #25v011000- power train, and nhsta #18v523000- service brakes, hydraulic foundation and components disc caliper. On July 9th, 2026, I was driving on the highway and about to approach the delaware memorial bridge. All the lights on the dashboard started flashing: temperature, engine, coolant, etc. I lost braking performance and the car's ability to use it because the entire electronic system locked. I could not put the car in neutral, nor could the truck drivers move it. I was in a dangerous location. Both repair shops also impacted the powertrain and differential; during the test drive, they noted noise from the rear differential when turning and a sense of locking up. These are symptoms of early differential failure. The initial gauge fluctuated, and due to the high temperature, it burned out the engine and radiator; the car smoked heavily inside and out. I have had to pay more than $ 3,500 in repairs for two recalls that were indicated to me when I called about them; they were for 2019 Jeeps, but not my vehicle. It appears as though the recall should be for all 2019 Jeep Cherokees. This is my 4th Jeep, and I have driven each one well over 140,000 miles before getting another vehicle. Before that, any recalls were for all Jeep makes and models that carried those parts or were manufactured with a possibility of failure. I want a refund for what I have had to put into the vehicle. If I had not pulled off the highway at the last exit as was laid on my mind by a higher power, I would have been a fatality due to not being able to move the car off the highway.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was an abnormal sound coming from the vehicle and the contact pulled over to the side of the road. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who discovered that the skid plate was cracked, and after further inspection, the contact was informed about the ptu recall and referred the contact to the dealer for assistance. The vehicle was taken to the local dealer for NHTSA campaign number: 25v011000 (power train). The vehicle had not been diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 204,000.

Engine failure at 90,000 miles need a whole new engine.

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle intermittently lost automotive power and there was an abnormal sound coming from the engine compartment. The contact stated that while the vehicle was parked, the vehicle independently accelerated. The failure had occurred on several occasions. The check engine warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 330,000.

Sometimes when I am driving and stop, the automatic engine does not turn back on. This has caused my car to stop and need to be restarted in the middle of the road and the amount of times this happens has been increasing.

My 2019 Jeep Cherokee limited suffered a complete loss of power while driving down the highway and now has a service 4wd light on as well.