Engine And Engine Cooling Problems of Jeep Cherokee - part 2

This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting the brakes, and at high speeds it takes longer, which can put anyone's life at risk. The engine is damaged, it releases smoke and is leaking oil, and it heats up when you're moving on the freeway, which can be dangerous. The car loses power while moving. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax and it hasn't been inspected. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax I took it to a workshop that they had and the car continued to have the same problems. I would like provide you the video I have it’s the test the engine of the car it’s in really bad condition releasing smoke please observe the black part of the engine cover. The upper part, if you look closely, you can see the smoke coming out. It is a less visible photo. It has the problem.

See all problems of the 2015 Jeep Cherokee 🔎.

While idling, especially at red lights or in park, my 2019 Jeep Cherokee vibrates noticeably. This happens almost daily, and the vibrations are felt throughout the cabin, particularly through the steering wheel and seat, and has caused my phone to fall off its mount while driving. The issue has been consistent and now appears to interfere with the auto start-stop feature. On several occasions, the vehicle has struggled to restart after the engine auto-shuts off at a traffic light, raising concerns about reliability and safety. I brought the vehicle to a Jeep dealer, and I was told that because this is not a recall issue, there is nothing they can do. No warning lights or diagnostic codes were found. However, the problem persists and affects the vehicle’s comfort and function. It also poses a potential safety risk due to distraction and instability at idle. The vehicle has not been inspected by the manufacturer, police, or insurance. The component is available for inspection upon request.

See all problems of the 2019 Jeep Cherokee 🔎.

While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren’t working, the car won’t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it’s very uneasy when we’re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I’ve read many forums where more people are having this issue. I’m over the fact that we can’t get an answer to what’s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I’ve also had to put a rear differential in the car at 80,000 miles. I’m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.

Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! and it is 2wd now.

See all problems of the 2018 Jeep Cherokee 🔎.

Noticed the "service shifter" light came on and lights blinking next to the shifter started flashing then the Jeep starting shaking violently and loss of power started to slow the vehicle down, pulled over and shut it off and restarted and drove home- " service shifter" light still comes on - we just pull over and shut engine off and restart. Jeep dealership is no help.

See all problems of the 2017 Jeep Cherokee 🔎.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle had failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 45 mph, the vehicle stalled. The engine was not connected to the 4wd. The police assisted with pushing the vehicle to the side of the road. While in a parking lot, the vehicle stalled. While at a stop and accelerating, the vehicle stalled. The 4wd warning light was illuminated after the failure. The vehicle was taken to an independent mechanic who determined that the ptu, engine intake gasket, and actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the vehicle. The failure mileage was approximately 48,000.

While driving, multiple warning alerts appeared on my dashboard, including “service airbag,” “service four wheel drive,” “service shifter,” “service abs,” “traction control off,” and “check engine light. ” shortly after, the vehicle lost power and became immobile, preventing me from moving it to the side of the road. The parking brake engaged automatically and could not be disengaged. Additionally, the windshield wipers activated without being turned on. These issues rendered the car unsafe and unmovable. I called a tow truck, but the vehicle was towed before it arrived, leading to further costs and complications. The malfunctioning systems pose significant safety risks, including the failure of critical components like the airbag and abs. The loss of power and inability to move the vehicle caused a hazardous situation, and I was unable to take preventive action. I request an investigation into whether this issue should be considered a recall. The situation raises serious concerns about the safety and reliability of the vehicle’s components.

Stalls and loss of control of vehicle.

I purchased a 2017 certified pre-owned Jeep Cherokee from a Jeep dealership in March 2020. Starting in late 2022/early 2023, while driving, everything electrical would shut off and stop functioning without warning (dashboard, radio, air or heat if on, lights near gear shift, could not use hazard lights, turning signal, or power windows), and shortly after the engine would die, leaving me stalled in the middle of the street. I would then have to put the car in park, turn the car off and turn it back on. I took it to 2 Jeep dealerships in michigan where I was living at the time and they refused to look further than scanning the car to determine if any codes appeared and found no codes. This started happening more frequently in summer 2023 and I took it to a dealership in indiana; no hard codes came up again and they were unable to replicate the issue. They found some worn wiring with the radio and replaced the radio, hoping it would resolve the issue (invoice attached). This issue started occurring again [xxx] more frequently than before (4 times in a 15-minute window) - this time I was on the highway and had no way to signal the cars behind as I could not use the turning signal or hazard lights and the electrical and engine cut off simultaneously without warning, almost causing a serious accident. The car has been at the dealership for 2 weeks now, and they are unable to replicate the issue; therefore, unable to provide a diagnosis. There was a safety recall for 2017-2018 Jeep Cherokees for the ptu (documentation attached), but my VIN doesn't fall within that recall. Therefore, I am filing a safety report to initiate an investigation for this issue, as this is a significant safety risk and has the potential to cause a fatal accident for myself as a driver and others on the road. This is happening quite often with the Jeeps ranging from 2014-2021 per Jeep forums (documentation attached), and no one has found a solution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

All recalls for 2015 Jeep Cherokee 2. 4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I’ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.

Water intrusion, causing damage to my electric parking brake module. Parking brake and engaged while vehicle was in motion.

Transmission failure due to faulty ptu while vehicle was moving at approximately 70 mph. My car rapidly decreased speed and drive power while in middle lanes of highway. The car is at a service center and available for inspection. The problem was diagnosed by an authorized service center. The vehicle has not been inspected by other parties. There were no warnings, indicators, or symptoms prior to the failure.

The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.

The contact owns a 2021 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the vehicle stalled. The contact stated that the vehicle was able to restart after several attempts. The check engine warning light was illuminated. The contact stated that while driving approximately 5 mph and making a turn on the same day, the failure recurred, nearly causing the contact to crash into a vehicle and to be rear-ended by another vehicle. The contact stated that the failure had recurred on another occasion. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. Additionally, the dealer informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

See all problems of the 2021 Jeep Cherokee 🔎.

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,Jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been jim browne dealer since we have had this Jeep for a year . Jeep jerks when braking and does not brake it goes faster. When pressing gas to drive Jeep goes slower. Jeep dash of connect is blue screen and when reversing rear camera appears and does not disappear not even when in drive or park must turn off Jeep for camera to turnoff.

See all problems of the 2014 Jeep Cherokee 🔎.

In the past two weeks, my car has stalled three times, all occurring approximately 5-10 minutes after starting my drive. Everything works fine until I apply the brakes, at which point the car immediately stalls while in traffic. Fortunately, each time, I was able to turn on my hazard lights, pull over to the side of the road, and restart the car—though it took some effort. Each incident also happened when my automatic start-stop system was turned off. These stalling incidents seem similar to a recall issue from 2020, where a computer system update was required. However, in 2020, I was unable to restart the car without a jump after it stalled. There have been no warning lights on the dashboard, and the car has not yet been independently reviewed by a dealer.

The car shuts off while driving.

See all problems of the 2016 Jeep Cherokee 🔎.

The vehicle is shutting down while driving. Full power down. I have replaced the battery and taken it to Jeep. They have reset and ran multiple diagnostics. The car shows nothing wrong. Each time I call mopar about the ptu recall which is causing from 2017-2019 Jeeps to shutdown they say my VIN isn’t listed so they are unable to cover it under the recall. My car is doing exactly what the recall is describing.

I was driving approximately 30 mph on an exit ramp and as I pressed the gas to accelerate when I got below speed, the drive power completely ceased, started making a noise that I have never heard, almost like a baseball card in a bicycle wheel. The screen flashed a 4wd alert, and then shut off / went completely black. I could not accelerate, I could not turn the wheel at all as it locked up, and once the car finally stopped, I had to keep the break pressed because it would not shift into park. It wouldn't move forward but I was afraid if I let my foot off, it would randomly start again. A truck behind me nearly crashed into the back of my car which would have killed me. I quickly had to pull off to the right in the shoulder as my car came to a dead stop. My car was towed by aaa and brought to the nearest mechanic, as that is the only way they will tow a car. I was told the engine is shot. I have 40,000 miles on my 2019 car. This is completely unacceptable. I know there is a recall for exactly what happened to my car on the same year and model car, but apparently my VIN is not included in the recall. I'm out $13,000 that I owe on this car now and have no options at all financially.

I was on my way home from alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as I was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing I fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

On multiple occasions the check engine/service fwd drive light would come on, my car would shake as I accelerated. Also when I would come to stop it would shake as well. I took my vehicle to ntb and pep boys multiple times over the years and recently took it to Dodge/Jeep dealership where they replaced ptu.

I bought this vehicle a month ago and the engine stoped while I was driving 3 or 4 times.

The contact owns a 2019 Jeep Cherokee. The contact stated that upon taking the vehicle to the dealer for an oil change, the contact was informed that the oil level was significantly low. The dealer performed the oil change and initiated an oil consumption test. The dealer advised the contact to return after 1,500-1,700 miles. The contact stated that upon returning to the dealer after 1,500 miles, the dealer inspected the oil level and informed the contact that the vehicle had failed the oil consumption test. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB number: TSB 09-013-22. The manufacturer was not notified of the failure. The failure mileage was approximately 57,962.

Ptu went out they replaced it it was still not working and they said OH well now ptu is still out and it rolls in park won’t shift when pulling out and is very scary to have my kids in this death trap.

4wd light has been on along with engine light. Took it to a mechanic but and a problem with cylinder 2 came up and they checked it and everything was fine. T'll sometimes slightly roll in park before perking to a stop. While driving it'll sputter sometimes.

The message/warning light keeps coming stop/start unavailable - service stop/start system. This feature is suppose to help reduce the amount of harmful emissions released into the air! some times this causes the engine/transmission to clunk. Seems to maybe a common issue with the Jeeps. Save fuel from burning while the car is stationary. Such a great feature and is doesn't work!.

See all problems of the 2020 Jeep Cherokee 🔎.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 35 mph, the vehicle violently began jerking after releasing the accelerator pedal and depressing the brake pedal. There was an abnormal popping sound coming from the vehicle. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA campaign number: 23v302000 (power train). The contact called the local dealer, who discussed updating the software. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

While driving vehicle it suddenly began shaking uncontrollably and then lost power. Very easily could have lost control and been involved in a collision with another vehicle or lost control and go off of roadway. After having vehicle towed to repair shop it was diagnosed with a premature detonation causing the pistons and valves to become damaged beyond repair.

The engine light comes on randomly. And causes the transmission to bog down and unable to accelerate. We have to pull over and shut the vehicle off and cycle it a few times to get the engine light to come off and then it drives fine. Has happened multiple times and has happened on the highway while driving. I’ve also had the vehicle completely shut off while driving. I’ve taken it to 2 dealerships and was told there is nothing wrong with it. I’m afraid it will cause a bad accident and I’m gonna get hurt if this issue isn’t resolved soon. The dealership I bought it from tim witt Chevrolet in crivitz WI. And they took it to riverside Jeep dealership in marinette WI.

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle shut off unintendedly. The contact stated that while at a traffic light or while slowing down, the vehicle shut off unintendedly. The contact stated that after ten minutes, the vehicle was restarted but shut off while approaching a stop. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to the battery. The battery was replaced, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? ptu how was your safety or the safety of others put at risk? engine shudders & when trying to slowly move the vehicle it jolts quickly. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, replicated by both an independent service center & a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, the error message stated that the four wheel drive is unavailable. First date of notice was 2/26/2025.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 80 mph, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 45 mph without shaking violently. The 4-wd and check engine warning lights were illuminated. The contact stated that the vehicle was stuck in 2-wd. The contact stated that the failure was related to NHTSA campaign number: 25v011000 (power train); however, the VIN was not included. The local dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 100,651.

The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked and unoccupied at 3 am, the contact noticed a loud popping sound outside the contact's window. The contact inspected and noticed the vehicle caught on fire. The contact stated the flames were coming from the engine compartment. The contact stated that the fire spread and damaged the vehicle that was parked beside the contact's vehicle owned by the neighbor. The contact stated that the vehicle was parked in a residential apartment parking lot when the fire occurred. The fire department arrived and extinguished the fire. The police arrived, however, no report has been filed as of yet. There were no injuries sustained. The contact stated that both vehicles were towed to a local tow yard. In addition, both vehicles were condemned to total loss. The origin of the fire was undetermined however video surveillance showed that the fire started from the front area. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

I parked my vehicle at 6pm on February 15th. At 2:45 pm I awoke to a loud explosion outside my bedroom window. There was a very large fire, and it was my car. I was in shock we could only watch from our window as the fire department arrived and put out the fire which was spreading to the carport and mailboxes near my parking spot. It also burned a truck parked next to mine. Both cars a total loss. My insurance company sent someone to tow my vehicle, but the tow truck driver refused saying the vehicle was untowable, due to the massive damage. The next day a neighbor informed me that he got the whole incident on video start to finish. 'the video shows my engine igniting while off and had been parked for over 6 hours. In the video you see a small flame start under the hood near the windshield wipers. The flame then grew and grew!!!! until the car was completely engulfed in flames. I also had a full tank of gas!!! once the fire department arrived and extinguished the fire. The whole thing was melted to the concrete. The engine laying on the ground. A total loss!!!!.