Engine And Engine Cooling Problems of Jeep Cherokee - part 2

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train). While driving at 55 mph, the vehicle began shuddering and stalled. The 4x4 warning light was illuminated. The contact stated that the vehicle failed to remain in 4wd. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 137,000.

See all problems of the 2019 Jeep Cherokee 🔎.

My car is jerking when driven and enabling the park brake while driving. There is a recall on other similar models. I purchased this vehicle brand new and within the same year, had the engine replaced by the manufacturer due to mechanical issues. Please assist in getting this ptu fixed not at my expense. The dealership is telling me $3k but I feel this should be covered due to other recalls and the fact that this motor was replaced shortly after purchasing the car.

See all problems of the 2017 Jeep Cherokee 🔎.

My vehicle is under an open safety recall 01c involving the ptu system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I was stopped at a red light. When the light turned green,I pressed the gas and the vehicle immediately made a loud grinding/shaking noise, shuddered violently, and lost all propulsion. The car would barely move. I was extremely lucky that there was a parking lot directly next to the intersection, and with the tiny amount of movement left,I was able to coast into it. If this failure had happened anywhere else—on a highway, in the middle of an intersection, or without a place to pull off—I could have been rear-ended or caused a collision. My safety was put at immediate risk due to this recall defect. I contacted the dealership, but they stated they could not repair the vehicle because Jeep/stellantis had not released a remedy, parts, or service procedure for the recall. I was told multiple times that there was nothing they could do until Jeep provided a fix. After the breakdown, an independent shop confirmed the ptu failure, since the dealer still had no ability to repair it. All failed components and documentation are available for inspection. I lost use of my vehicle and was forced to take safety into my own hands. When I submitted reimbursement documentation to Jeep customer care, they denied it because the repair was not done at a certified dealer and did not use mopar parts—even though no certified repair or mopar parts exist for this recall. This leaves me without a safe vehicle, without a remedy, and without support. I am requesting NHTSA intervention due to the ongoing safety risk and the manufacturer’s failure to provide a timely fix and proper reimbursement for their admitted issue with the vehicle.

The vehicle suddenly started showing parking brake, traction, abs, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.

See all problems of the 2015 Jeep Cherokee 🔎.

Ptu had to be replaced. Light on, check by a authorized dealer, replaced by my local dealer as the Jeep dealer could not get the part in a timely manner. I am aware other Jeeps were recalled but not this Jeep. Safety at risk. I need 4 wheel drive as I am a home health nurse in colorado and rely on 4wd to get me to my patients.

See all problems of the 2016 Jeep Cherokee 🔎.

In March 2025 I experience shaking while driving every time I stopped. Took to dearlership and power transfer unit was replaced. Now September 2025, I experience shaking while accelerating. No clear answer on what is causing this.

Parking break engages when car comes to a stop engine light is on them goes off.

See all problems of the 2020 Jeep Cherokee 🔎.

The vehicle experienced a sudden and catastrophic failure of the powertrain/engine system. Based on dealer inspection, the failure requires complete replacement of the engine long block assembly, indicating an internal engine failure rather than a minor or maintenance-related issue. The vehicle and failed components are available for inspection upon request. My safety and the safety of others were placed at significant risk. The vehicle first shut off completely while I was proceeding through a four-way stop intersection, forcing me to restart the vehicle while stopped in the middle of the intersection. Later, while driving on a very busy highway, the vehicle again lost power and became completely inoperable. I was barely able to maneuver the vehicle onto the shoulder, narrowly avoiding a collision. The vehicle then would not fully shut off despite multiple attempts, further indicating a serious malfunction. The problem has been confirmed by an authorized dealer, krebs Chrysler Dodge Jeep ram in gibsonia, PA. After diagnostics, the dealer issued a repair estimate calling for full engine long block replacement with an estimated total cost of approximately $13,900, confirming the severity of the failure. The vehicle has been inspected by the authorized Jeep dealership listed above. It has not been inspected by the manufacturer directly, police, or insurance representatives to my knowledge. There were no warning lamps, dashboard messages, or noticeable symptoms prior to the failure. The shutdowns occurred suddenly and without advance notice.

The car is reporting service 4wd, they are saying the ptu is bad. Took it into the dealership today.

See all problems of the 2021 Jeep Cherokee 🔎.

The start stop warning light is on now vehicle was idling when vehicle shut down emergency brake automatically engaged then the panel went blank and the windows the emergency warning lights all stopped working unable to warn motorists in back of me I couldn’t drive vehicle. Then panel lights up again saying to step on brake to start but fails to do so until after several attempts.

Subject: possible recall repair connection to open recall u90 dear NHTSA, I am writing to bring to your attention a concerning issue regarding my 2016 Jeep Cherokee with the 2. 4l engine. I have been experiencing chronic coolant loss for approximately two years. After conducting research, I discovered the open recall, emissions recall u90, related to the exhaust manifold, and I suspect that my coolant loss may be connected to this defect. On September 4, 2025, I visited a Jeep dealership in delray, where I was told that a leaking hose was the cause of my coolant loss, and they recommended replacing it to re-evaluate the leak. However, the following day, September 5, 2025, I sought a second opinion from a dealership located at 3701 northlake blvd, lake park, FL 33403. Unfortunately, during that visit, I was dismissed by raheem, the service representative, who referred to me as a "clown" and refused to assist me. In light of these experiences, I sought service at midas later that same day to address my coolant leak issues. I believe this situation warrants your attention, as it may be indicative of a larger problem related to the open recall. Your guidance on how to proceed would be greatly appreciated. Thank you for your attention to this matter.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle jerked and stalled while stopped at a traffic light. No warning light was illuminated. After several attempts the vehicle restarted; however, the vehicle drove in limp mode. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that fifteen days before the failure, the vehicle had been repaired under customer satisfaction notification: w84 for excessive oil consumption. The powertrain control module (pcm) was reprogrammed. The contact stated that the dealer did not add the quart of oil as instructed as part of the remedy. Most recently, the contact noticed that the vehicle was consuming an excessive amount of oil. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and advised the contact that a representative would be reaching out; however, the contact had not yet received a call back. The failure mileage was approximately 67,000.

Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and needs replacement. This should not be happening to this car. Cannot drive a faster rate either. There should be a claim out for all these issues.

Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when I shift gears.

See all problems of the 2014 Jeep Cherokee 🔎.

My check engine light comes on and stays on now. I have to put oil on my truck between oil changes. They haven't found any leaks. A diagnostic showed the camshaft as needing fixed at one point but the diagnostic hasn't given any other code problems. I'm having to put in oil frequently but the engine light had remained on. The check engine light will go off sometimes street I hey an oil change but then it comes back on.

The contact owns a 2019 Jeep Cherokee. The contact stated that upon starting the vehicle, the engine sputtered. While driving and attempting to stop the vehicle, the vehicle occasionally lost automotive power. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the battery, the front and rear brake pads and rotors, the water pump, and harmonic balancer were faulty and needed to be replaced. The vehicle was repaired; however, two days later there was an abnormal sound coming from the vehicle while accelerating. The vehicle was taken back to the dealer where it was diagnosed a second time and the contact was informed that the ptu was faulty and needed to be replaced, and an alignment was needed. The vehicle was not repaired. The contact also became aware of a coolant leak underneath the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.

Our Jeep has had multiple accounts of shifting hard, hesitation while shifting, making a hard sound when putting in reverse and now it is having trouble starting up. When we charged the recently purchased (brand new) battery, the vehicle will start up but when placing in reverse it shifts so hard that it sounds like the bottom is dropping out. Now a lot of lights are shining on my panel; the check engine light, the forward collision light, the parking break light, the regular brake notification, the traction control light. . . . . All shining up like christmas lights. This is an ongoing issue and I feel a recall needs to be done. My car is over the warranty time frame and for a 2021 model that was purchased brand new I should not have to be replacing a transmission already and paying out of pocket expenses.

1. The power transfer unit (ptu) failed, which also caused damage to the transmission and rear drive system. The ptu is part of recall 25v-011 / Jeep campaign 01c. The failed components and all related service documentation are available for inspection upon request from boone Jeep (July 8, 2025) and randy marion Jeep (September 10, 2025). No, ptu part was available. 2. While driving on the highway, the vehicle suddenly jerked hard, lost all power, and became inoperable, putting me and other motorists at immediate risk of collision. The vehicle also would not go into park, creating a rollaway hazard once stopped. These incidents occurred with my grandchildren in the vehicle, making it a severe safety concern. Despite confirming the ptu recall diagnosis, Jeep returned the vehicle to me with no repair available or timeline for a fix, forcing me to continue driving an unsafe vehicle. 3. Yes. Boone Jeep confirmed the ptu failure on July 8, 2025, after diagnosing major jerking, grinding, and loss of power. Later, randy marion Jeep also confirmed on September 10, 2025, that the ptu had failed again and that the rear drive and transmission were also damaged due to the same issue. The September 10th one was after I had the transmission replaced. 4. Yes. The vehicle has been inspected by two authorized Jeep dealerships (boone Jeep and randy marion Jeep), acting as manufacturer representatives. Both confirmed the ptu failure and associated damage. No police or insurance inspections have been conducted. 5. Yes, warning light service 4wd first appeared around springtime this year. This ptu defect has now caused multiple drivetrain failures, including the transmission and rear drive, and continues to pose a serious safety risk. The vehicle remains unsafe to drive, and Jeep has no available remedy for recall 25v-011 / 01c. Immediate manufacturer action is needed to provide a repair or reimbursement.

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While the contact’s daughter was driving and approaching a stop light, the vehicle continued to drive forward while the brake pedal was depressed. Later, while driving the vehicle experienced reduced power with the check engine warning light and the etc warning light illuminated. The vehicle was inspected by an independent mechanic who determined that the ptu was faulty and needed to be replaced. The failure mileage was 171,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

The car shut off again in the middle of the road, this really needs to be addressed.

Oil pressure light came on the same day the engine sees on freeway.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at 75 mph, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The check engine and an unknown warning light illuminated. The contact stated that the vehicle then decelerated to 64 mph, and the transmission sputtered. The vehicle was taken to o’reilly’s auto parts and was diagnosed and dtc: p0303 (misfire in cylinder #3); was retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,941.

After purchasing the vehicle, I discovered it had an open fca recall w90 (tigershark multiair oil consumption/emission system repair). The dealer had not completed this recall prior to selling the vehicle. The vehicle was brought in for the w90 recall, and the repair was reportedly completed last week by a certified dealer. I found recall w90 because the car was overheating and stuttering on starts. The safter concern is that the coolant loss and erratic idle may indicate internal gasket or head integrity issues due to engine running hotter than it should, potentially leading to overheating or sudden engine failure while driving. This poses a serious safety risk if the engine fails at speed or stalls in traffic. I ask that the NHTSA review whether recall w90 adequately addresses known mechanical and emission defects with the 2. 4 l tigershark multiair engine, and ensure affected owners receive a verified repair or extended coverage for ongoing engine and coolant-loss failures.

Engine warning light came on. Bloomington Chrysler Jeep repair shop said the active grill shutter connector wasn't working. This can cause engine overheating and damage and possibly a fire. I did not have this happen, as I caught it early.

On July 30, 2025 my 2019 Jeep Cherokee (VIN: 1c4pjllb0kd412019) unexpectedly caught fire while [parked/operating — choose one], originating from what appears to be an internal electrical or wiring defect. No modifications, aftermarket parts, or repairs had been made to the engine or wiring since purchase, meaning the defect originated from the manufacturer. The fire caused significant damage to the wiring, requiring professional repair, and left me severely traumatized. Although the vehicle was repaired, the incident could have easily caused me serious injury or death.

Service shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the service shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4wd service" light has come on. After having it inspected, I was informed that the power transfer unit (ptu) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN number is [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

July 3 purchased used Jeep 2021 18,500 miles from a Lincoln dealer July 5-7 notified dealer something wrong with engine July 10 drop off at Lincoln dealer was told Jeep would be taken to there Jeep dealer in titusville for service July 16 we find out Jeep has been delivered, July 21 was told the Jeep needs new engine, ordered was placed, as of today Aug 26 no eta I filed a case with Jeep care, they state no eta maybe October. No warnings when I did the test drive, within an hour of driving and got home engine made terrible sounds etc reported it right away.

Unknown purchased a used 2021 Jeep on July 3, 2025 received the carfax showing it passed all tests however, after I drove off the lot the engine sounded funny, took it back on July 10, they send the car to a Jeep dealer who stated it needed a new engine I also stated the ac smells funny, which they never addressed I finally got my Jeep back end of septemeber with new engine never heard a word from the dealer even after 2 attempts to speak with them to get a full refund.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 mph, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the ptu was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, ptu, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

When coming to a stop the auto stop turned the engine totally off. The car had to be shifted into park to restart the engine using the car's starter button. Afterward a message was displayed that the autostop was not available and to get the autostop serviced. The car was brought to the dealer for service of the full engine shutoff when the car came to a stop issue and the service manager stated they could not duplicate the problem. Since then the car engine totally shutoff 5 times when at a full stop and where the car needed to be placed in park and the start button pushed to restart the car. I now manually shutoff the autostop feature before leaving my house to avoid having the car engine fully shut off. The autostop not available message now displays within 2 minutes of starting the car.

An alert showed on the message board svc 4wd and 4wd unavailable. We live part time in the mountains and rely on 4wd. Last winter we had snow and could not get up our driveway. When leaving the mountains we were going through the steps to tow our Jeep behind our RV. The system indicated failure to disengage the transmission so we were unable to tow the Jeep and we were still 1000 miles from home in florida. We went to Jeep dealers in PA, DE, GA, and again in FL. All dealers found the issue with the ptu issue 01c but said there was not a remedy. Even if they replaced the ptu it could happen again as they did not know what inside the ptu was the problem. We've had some transmission slipping or hesitating as well.