Engine And Engine Cooling Problems of Jeep Cherokee - part 2

On July 30, 2025 my 2019 Jeep Cherokee (VIN: 1c4pjllb0kd412019) unexpectedly caught fire while [parked/operating — choose one], originating from what appears to be an internal electrical or wiring defect. No modifications, aftermarket parts, or repairs had been made to the engine or wiring since purchase, meaning the defect originated from the manufacturer. The fire caused significant damage to the wiring, requiring professional repair, and left me severely traumatized. Although the vehicle was repaired, the incident could have easily caused me serious injury or death.

See all problems of the 2019 Jeep Cherokee 🔎.

Service shifter light came on dash, all gears on shifter , red lights came on. I was driving at 55 mph and could tell the car wasn’t accelerating and was slowing down . That’s when I noticed the service shifter light on dash. I was in a lot of traffic and couldn’t safely pull over , I was almost rear ended by the car behind me. I coasted to the side of the road and turned car off and back on . The light went off . This was yesterday , today I start the car and it starts rough ( which it usually doesn’t ) and the service shifter light is back on. This is a very serious , dangerous and possibly deadly issue . I was so scared when it happened as I had no control of speed of the vehicle . I see many , many reports on this issue for several years and it shows past repairs have not corrected the issue. A recall should be issued ASAP before someone gets hurt or dies from this very common problem . Customers should not have to pay to repair and issue that has been reported thousands of times for many years . Please give direction on how to get this properly and fully fixed . I am afraid to drive the vehicle for fear of a traffic accident .

See all problems of the 2017 Jeep Cherokee 🔎.

Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4wd service" light has come on. After having it inspected, I was informed that the power transfer unit (ptu) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN number is [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

July 3 purchased used Jeep 2021 18,500 miles from a Lincoln dealer July 5-7 notified dealer something wrong with engine July 10 drop off at Lincoln dealer was told Jeep would be taken to there Jeep dealer in titusville for service July 16 we find out Jeep has been delivered, July 21 was told the Jeep needs new engine, ordered was placed, as of today Aug 26 no eta I filed a case with Jeep care, they state no eta maybe October. No warnings when I did the test drive, within an hour of driving and got home engine made terrible sounds etc reported it right away.

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Unknown purchased a used 2021 Jeep on July 3, 2025 received the carfax showing it passed all tests however, after I drove off the lot the engine sounded funny, took it back on July 10, they send the car to a Jeep dealer who stated it needed a new engine I also stated the ac smells funny, which they never addressed I finally got my Jeep back end of septemeber with new engine never heard a word from the dealer even after 2 attempts to speak with them to get a full refund.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 mph, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the ptu was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, ptu, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

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When coming to a stop the auto stop turned the engine totally off. The car had to be shifted into park to restart the engine using the car's starter button. Afterward a message was displayed that the autostop was not available and to get the autostop serviced. The car was brought to the dealer for service of the full engine shutoff when the car came to a stop issue and the service manager stated they could not duplicate the problem. Since then the car engine totally shutoff 5 times when at a full stop and where the car needed to be placed in park and the start button pushed to restart the car. I now manually shutoff the autostop feature before leaving my house to avoid having the car engine fully shut off. The autostop not available message now displays within 2 minutes of starting the car.

See all problems of the 2016 Jeep Cherokee 🔎.

Failed power transfer unit. Unable to shift to 4wd because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

Vehicle started jerking while accelerating. Acceleration was also extremely slow, especially at lower speeds. Vehicle was also shaking at one point when reaching about 50 mph, but had just driven at over 60mph without shaking. Oil level is good. All temperatures are normal.

Electrical system/transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.

See all problems of the 2015 Jeep Cherokee 🔎.

Lost power on thruway in 2017 Jeep Cherokee, light came on reading"service electronic stability control ", followed by check engine light. Car is not drivable, been sitting at dealership for almost 3weeks now, currently no remedy for safety recall, and no timeline. I have no vehicle at moment, work fulltime, and am still making payments. Was told I can't have loaner car, both by dealership, and mopar, and am left in disbelief. Vehicle was already inspected by Jeep dealership, said their certain its related to recall. My life is upside down currently, am hopeless.

When at idle at a stop sign or stop light the parking brake will engage. I have to put my Jeep in park and then turn the Jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.

Component: power transfer unit (ptu) [xxx] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions. ”2. Contact Jeep (stellantis) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The Jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60k/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of Jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 mph, the vehicle experienced reduced motive power and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The contact related the failure to the recall. The vehicle was taken to the dealer and was test driven. The dealer informed the contact that there was a coolant leak, and the dealer determined that the radiator needed to be replaced under warranty. The part was ordered. Additionally, the dealer informed the contact that upon scanning the vehicle, there was no indication of a ptu failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the dealer ptu diagnostic test process would be escalated to the technical team for investigation. The contact was referred to the dealer for rental vehicle assistance. The failure mileage was approximately 92,000.

My ptu is failing. My 4 wheel drive no longer works. I have been waiting for a remedy for this recall for months.

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code c14a7-97 and it stated ptu motor - component or system operation obstructed or blocked - active, pending, stored. I looked it up and there is an issue with this with the code c01 stating this is an issue but my vehicle says there are no recalls on my VIN. I have all the symptoms listed in the report saying it is a recall. I live in montana I need 4wd.

My 2019 Jeep completely lost all power while driving. There is a clanking sound that no one can locate. There is a change in the way the care is driving as far as power and engine sounds louder than usual. On 9. 8. 25 my sev 4wd indicator light appeared. I have seen the recalls for all these issues I am having but, my VIN # is showing that my care is not on the recall list. Why??? I have had every single problem on the list related to this recall.

While driving my car it loss power in the middle of the busy intersection the lights got dim in the car while I was at the stop light and the car just shut off I could not put on the hazardous lights or anything to alarm the cars behind me …I had to call a tow truck driver to move the vehicle I couldn’t even get the key out of the ignition neither could the tow truck driver …had the vehicle towed to my home when the vehicle reached my home the car then started back up …this was dangerous because some could have team into the back of me.

The 4wd system is no longer working. Put in park and tried to shift and now I have an error warning light. 4ws system unavailable. Service required. The ptu seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.

This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting the brakes, and at high speeds it takes longer, which can put anyone's life at risk. The engine is damaged, it releases smoke and is leaking oil, and it heats up when you're moving on the freeway, which can be dangerous. The car loses power while moving. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax and it hasn't been inspected. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax I took it to a workshop that they had and the car continued to have the same problems. I would like provide you the video I have it’s the test the engine of the car it’s in really bad condition releasing smoke please observe the black part of the engine cover. The upper part, if you look closely, you can see the smoke coming out. It is a less visible photo. It has the problem.

While idling, especially at red lights or in park, my 2019 Jeep Cherokee vibrates noticeably. This happens almost daily, and the vibrations are felt throughout the cabin, particularly through the steering wheel and seat, and has caused my phone to fall off its mount while driving. The issue has been consistent and now appears to interfere with the auto start-stop feature. On several occasions, the vehicle has struggled to restart after the engine auto-shuts off at a traffic light, raising concerns about reliability and safety. I brought the vehicle to a Jeep dealer, and I was told that because this is not a recall issue, there is nothing they can do. No warning lights or diagnostic codes were found. However, the problem persists and affects the vehicle’s comfort and function. It also poses a potential safety risk due to distraction and instability at idle. The vehicle has not been inspected by the manufacturer, police, or insurance. The component is available for inspection upon request.

While driving down the interstate, my wife’s car just died in the middle of the highway, no life or lights of any kind. Luckily we got it started again and made it home. Second time it happened, the car shut off on the highway and would not restart. Had to have it towed home, tried taking it to our local Dodge dealership and they said since there’s no”active codes” they couldn’t do anything and sent us on our way. The car has a mind of its own and shuts off and or starts up whenever it wants. The care had a few codes when sent to dealership, service throttle control, lost function in fuel pedal, check engine light was on, start/stop needs serviced, and now the key fobs aren’t working, the car won’t start, acts like the battery is dead when we just had a brand new battery put in. This has happened 3 times to my family and it’s very uneasy when we’re stuck on the side of the highway as a hazard with no hazard lights working, and the car is dead in its tracks with no power whatsoever so ever. I’ve read many forums where more people are having this issue. I’m over the fact that we can’t get an answer to what’s going on, when we are paying for such a high quality vehicle and are having but none stop problems with it. I’ve also had to put a rear differential in the car at 80,000 miles. I’m just hoping to get some answers before something catastrophic happens to my family or someone else on the highway.

The truck I bought last November 2024. . Was running kinda bad. . By may of 2025 the tranmission was stalling I call the dealership. . And explain my problem. I was told that someone would call me back but that never happened. . . July of 2025 the car was running hot I had my service work done oil change. . Tune up. . So by August I had to use a jump box to start the vehicle. . Come September 2025 the truck was just cutting off on the highway or wherever I might have been and everytime I turn left or right it would cut off. . I have been really stressed my job is in jeopardy. . I just been going threw some mental issue with the truck. . . I really should have been warned about the recall. . I don't think it's fair for car dealership to sell cars that are not reliable and I hope that I can get some help in this matter.

Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! and it is 2wd now.

See all problems of the 2018 Jeep Cherokee 🔎.

Noticed the "service shifter" light came on and lights blinking next to the shifter started flashing then the Jeep starting shaking violently and loss of power started to slow the vehicle down, pulled over and shut it off and restarted and drove home- " service shifter" light still comes on - we just pull over and shut engine off and restart. Jeep dealership is no help.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle had failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 45 mph, the vehicle stalled. The engine was not connected to the 4wd. The police assisted with pushing the vehicle to the side of the road. While in a parking lot, the vehicle stalled. While at a stop and accelerating, the vehicle stalled. The 4wd warning light was illuminated after the failure. The vehicle was taken to an independent mechanic who determined that the ptu, engine intake gasket, and actuator needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the vehicle. The failure mileage was approximately 48,000.

While driving, multiple warning alerts appeared on my dashboard, including “service airbag,” “service four wheel drive,” “service shifter,” “service abs,” “traction control off,” and “check engine light. ” shortly after, the vehicle lost power and became immobile, preventing me from moving it to the side of the road. The parking brake engaged automatically and could not be disengaged. Additionally, the windshield wipers activated without being turned on. These issues rendered the car unsafe and unmovable. I called a tow truck, but the vehicle was towed before it arrived, leading to further costs and complications. The malfunctioning systems pose significant safety risks, including the failure of critical components like the airbag and abs. The loss of power and inability to move the vehicle caused a hazardous situation, and I was unable to take preventive action. I request an investigation into whether this issue should be considered a recall. The situation raises serious concerns about the safety and reliability of the vehicle’s components.

Stalls and loss of control of vehicle.

I purchased a 2017 certified pre-owned Jeep Cherokee from a Jeep dealership in March 2020. Starting in late 2022/early 2023, while driving, everything electrical would shut off and stop functioning without warning (dashboard, radio, air or heat if on, lights near gear shift, could not use hazard lights, turning signal, or power windows), and shortly after the engine would die, leaving me stalled in the middle of the street. I would then have to put the car in park, turn the car off and turn it back on. I took it to 2 Jeep dealerships in michigan where I was living at the time and they refused to look further than scanning the car to determine if any codes appeared and found no codes. This started happening more frequently in summer 2023 and I took it to a dealership in indiana; no hard codes came up again and they were unable to replicate the issue. They found some worn wiring with the radio and replaced the radio, hoping it would resolve the issue (invoice attached). This issue started occurring again [xxx] more frequently than before (4 times in a 15-minute window) - this time I was on the highway and had no way to signal the cars behind as I could not use the turning signal or hazard lights and the electrical and engine cut off simultaneously without warning, almost causing a serious accident. The car has been at the dealership for 2 weeks now, and they are unable to replicate the issue; therefore, unable to provide a diagnosis. There was a safety recall for 2017-2018 Jeep Cherokees for the ptu (documentation attached), but my VIN doesn't fall within that recall. Therefore, I am filing a safety report to initiate an investigation for this issue, as this is a significant safety risk and has the potential to cause a fatal accident for myself as a driver and others on the road. This is happening quite often with the Jeeps ranging from 2014-2021 per Jeep forums (documentation attached), and no one has found a solution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

All recalls for 2015 Jeep Cherokee 2. 4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I’ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.

Water intrusion, causing damage to my electric parking brake module. Parking brake and engaged while vehicle was in motion.

Transmission failure due to faulty ptu while vehicle was moving at approximately 70 mph. My car rapidly decreased speed and drive power while in middle lanes of highway. The car is at a service center and available for inspection. The problem was diagnosed by an authorized service center. The vehicle has not been inspected by other parties. There were no warnings, indicators, or symptoms prior to the failure.

The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.