Engine And Engine Cooling Problems of Jeep Cherokee - part 2

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was repaired under emissions recall u90; however, the contact stated that while driving at various speeds or while accelerating from a stop, the vehicle violently downshifted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that a software update was needed. The vehicle was not repaired and was left at the local dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

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My 2019 Jeep Cherokee service light for 4wd came on. After having the car into a Jeep dealership for diagnostic/service I was told it was the ptu and no replace/fix is available. There is a recall for this year, make, model for this exact problem ( ptu ) however , my VIN# is not included under this recall. They need to widen the recall to all affected by this problem. Clearly , my car has a ptu issue confirmed by the dealership, is the same year, make and model as the recalled cars with exact same problem.

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The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally with an abnormal burning odor coming from the vehicle. The vehicle was taken to the dealer and was diagnosed with a misfire in cylinder #5. The fuel injectors were cleaned, and the spark plugs and filters were replaced. The contact stated that on a separate occasion, the contact became aware that there were oil stains on the ground, and the abnormal odor was still coming from the vehicle. The vehicle was taken back to the dealer, where it was diagnosed, and determined that the plastic oil filter housing seal had failed. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 58,000.

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In November 2024, while driving, my Jeep began to lose power. Accelerator was not working and pulled over. It turned on but would unexpectedly turn off whenever I would drive it. It was in the shop 4 months. Last week, Nov 2025, while at a stop light it completely stopped working. When I tried to accelerate it wasn’t working. Break pedal was hard and I could not turn it back on. Dash lights were on and tank had gas. Had to get it towed. Was told engine was in good shape. Still looking at starter issues.

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I purchased this 2014 Jeep Cherokee from taverna collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at auto angel in santa fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to recall u90 at that time. After this, I attempted to have recall u90 (pcm/tcm reprogramming) performed. Lithia Chrysler in santa fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in albuquerque. At the albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the u90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the witech session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted fca/stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but fca admitted this was based solely on the dealership’s word. Fca could not confirm whether they reviewed the witech diagnostic session or any recall repair records. Under 49 u. S. C. §30120(I) and 49 cfr part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. Fca’s inability or refusal to verify the recall using these required records raises concerns that recall u90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at 61 mph and accelerating, the vehicle stalled twice. The contact stated that the cabin was filled with smoke. The contact was able to pull over and open the hood and noticed the smoke near the engine. After 4 minutes, the smoke dissipated. The vehicle would be towed later. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 162,000.

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On 11/1/25 we were driving our Jeep and it malfunctioned while at a stop light. We heard a loud "clunk" and the car would barely go and if we tried to put in park, it would continue to roll. We were on top of a hill so thankfully we didnt roll back or into traffic. We could not drive the car and had to have it towed since it was not safe to drive. Our Jeep is at an authorized Jeep dealer since 11/3/25 and we were told the issue was a power transfer unit that would be covered on the recall but the part was on backorder until 12/2. Jeep would only cover $50/day for a car rental, so we had to rely on borrowing cars from others. Once 12/2 came, we reached out to the dealership and they said the part ship date was moved to 12/18! this is not a timely manner. We have made at least 3 calls to Jeep over the past week, and they keep telling us since 12/10/25 that they will let us know in 2 days. . . 2 days pass and they transfer our case. Another two days pass and still no call from them so I called them back and they have yet to call me. We had our Jeep in the week of 11/17 or 11/24 for inspection and it passed. We noticed some lagging when we were going up hills in the 1-2 rpm range but mechanic did not notice it. Between the inspection and when it finally broke down, no lights came on and there were no warning messages. Not until the car broke down on 11/1.

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The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 5 mph and making a turn, the vehicle stalled. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was determined that the ptu was the cause of the failure. The contact received notification of NHTSA campaign number: 25v011000 (power train). The local dealer was contacted and confirmed that parts were on backorder. The contact called another local dealer, colonial south Chrysler ram Jeep and Dodge (42 state rd, dartmouth, MA 02747), but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 144,000.

I was getting off the highway and my car stopped on me. I put my emergency lights on. I put the car on park and tried turning it on. The brake was hard to push down. I gave it a few minutes to rest and I tried 2 more times. The second time it turned on but imediately turned back off. I let it rest a minute or so and it finally turned on. I was scared for my life because there all on coming traffic coming off the interstate. I did call the police for help but as soon as I got it started I called back for them not to come. I also got a warning saying engine warming. 6:30 am 10-30-25.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal clanking sound coming from the front of the vehicle. There was no warning light illuminated. The contact also stated that while driving at an undisclosed speed, the vehicle stalled and unintendedly came to a complete stop. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

My 2019 Jeep lost all power. Shortly after that my service 4wd light came on. I understand that this is a recent recall for the ptu but, my VIN number is not showing this recall. How do I get my jepp added to this recall for the service 4wd indicator?.

My Jeep is disabled due to a drivetrain failure covered under Jeep’s xj1 warranty extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power transfer unit (ptu) failure under warranty extension xj1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.

Their was no incident.

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Check engine light on 2015 Jeep Cherokee sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. Reset trans and test drove. Code did not come back". Same thing happened again a week later. Took it to firestone, code was "tcm p1726-00 transmission manage sensor "c" circuit high. They said it sounded like the recall number 16v529000/s55. I took it back to the dealership, they said the recall, despite being for a 2015 Jeep Cherokee didn't apply and noted "same code p1726 set in tcm. Going to need range sensor and tcm replaced. ".

Beginning in late October 2025, my 2016 Jeep Cherokee north edition began experiencing a recurring electronic shifter and transmission malfunction. The vehicle displays a “service shifter” warning (with an a! with a circle arrow and the check engine light is on) and shakes violently upon shifting; it's straight up psychologically unnerving. This issue creates a significant safety hazard because the vehicle may not shift accordingly, consequently increasing the risk of unintended vehicular movement and ultimate loss of control. I previously brought the vehicle to a certified Chrysler/Jeep dealership (big o’ Dodge Chrysler Jeep, laurens rd. , greenville, SC) approximately 13 months earlier for mechanical issues while under warranty. At that time, repairs were completed and I was told no additional mechanical concerns were present. The shifter malfunction began after my extended warranty expired (after 20,000 miles). Since the problem began, I have taken the vehicle to a mechanic multiple times. During each visit, a diagnostic scan tool indicated cylinder misfires: first visit: cylinder #1 misfire — I paid for repairs/replacement. Second visit: cylinder #2 misfire — I paid for additional repairs. Third visit: cylinder #3 misfire — I was advised further repairs would be costly and to consider replacing the vehicle. Despite having recently spent $1,500 on these repairs, the shifting malfunction and safety issues have persisted/have not been resolved. I have been unable to safely operate the vehicle for approximately four months due to the risk associated with the transmission/shifter malfunction. I have learned that similar (2014-2017) Jeep Cherokees have been recalled for similar electronic shifter defects. However, my VIN was not included in the recall. Because this defect poses a serious safety risk and appears consistent with known issues, I am requesting an investigation into this failure. The vehicle is available for inspection upon request.

When driving I experienced the loss of power when trying to accelerate. My Jeep began to exhibit a loud noise and vibration which sounded like a "jack hammer" being used. There was a smell like something was burning, there was jerking, grinding, making clunking noises and happened each time I was making a turn or trying to accelerate. This put my safety and other drivers safety at risk because it could have caused an accident especially with the loss of power. My wheels can lock up and this will cause me not be able to steer or have control over my vehicle. This can cause harm to myself and others which can include death of either party. I do have fluid that leaks from under the vehicle and the burning smell comes through the car vents. The problem has been reported to a confirmed Jeep dealership, fred frederick with no resolution because they are still unable to obtain the parts. I contacted them as soon as I was notified of the recall which was January 23, 2025. My awd light does come on and off but I am uncertain of the dates. My Jeep Cherokee has the 2. 4l turbo engine. I also notice that the fcw does not operate properly as before and since this incident, I am not able to drive my vehicle due the unexpected loss of motion/power while driving and to prevent further damage.

Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my Jeep has just stopped moving sometimes allowing me to het to 30 mph but no more. This has happened to me 3x all of which were on the highway. I no longer have use of my 4wd, which is extremely frustrating since it was the only reason I purchased this vehicle. It has released itself from the parking position. And my "service shifter" light it constantly on. I did put my car in the shop over a year ago they "fixed" it, unfortunately it broke shortly after since it is a recalled part.

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The vehicle piston failed which led to complete engine failure. This has been diagnosed by a service center.

Vehicle is stalling out. While driving down the road any accelaration is fine but when stopped at a stop sign/light and you give the vehicle throttle from a dead stop or rolling stop it will either stall out and die or it will stall, surge, and come back. This is a serious issue as we drive this vehicle on busy road ways and could cause or will cause us to have an accident. I have had it the dealership and they checked the vehicle for any engines codes but none are present so they are not sure why the vehicle is stalling out. This is not a constant problem but a intermittent one where it comes and goes so you never know when it will happen. I am not sure when this first started happening as my wife usually drives the vehicle but I noticed it doing this about 2 months ago when leaving a gas station after getting fuel when I started leaving and I put the vehicle in drive and started to leave and it died on me with the message center telling me to put the vehicle in park to start.

The vehicle was sold by drivetime (highland, indiana) on August 29, 2025, with a known safety recall (y18 – transmission oil cooler hose, NHTSA 21v-310) that had not been properly repaired. Jeep dealership documentation dated October 17, 2025, shows the recall was only “inspected” but no repair was completed. Within 30 days of purchase, the check engine light began turning on and off intermittently, and an autozone diagnostic (code p0934 – hydraulic pressure sensor circuit low) confirmed a powertrain failure related to the transmission system. The defect affects hydraulic pressure and gear shifting, creating an unsafe driving condition that risks transmission failure while in motion. The issue has been confirmed by both autozone and the Jeep dealership but not repaired. Dealer and warranty administrator silverrock have refused to provide repairs or a loaner vehicle. Both entities were notified that the vehicle is used by a disabled driver and child, and this refusal poses serious safety and accessibility risks. Despite multiple warnings, both companies continue to deny responsibility, violating federal recall obligations under 49 u. S. C. §§ 30118–30120 and creating an ongoing risk of engine/transmission failure while driving. Related complaints are active with the indiana attorney general (case #11811118) and the federal trade commission.

Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to replace the shifter sensor twice within the last 5 years. Regular driver back and forth to work. Drive less than 8k miles a year.

My 2020 Jeep Cherokee was in for a multi-point inspection and oil change on 9/10/2025. On 10/15/2025, the service 4wd, awd system service required light turned on as I was driving. I called the same dealership immediately and was able to get it in for diagnosis on 10/21/2025 (the soonest appointment available). They called me on 10/27/2025 to inform me that they diagnosed a faulty ptu part #68333254ai. They sent me a quote of $3,129. 81 for the part, labor, and fluid. My Jeep has remained at the dealership since it was diagnosed. I was told that there could be a loss of power to the wheels that could result in loss of control and a potential crash. I was also told that it may be an extended period of time before they can get the part. The dealership has stated that this would not be covered under my warranty because the warranty ended on 10/17/2025. The warning light actually came on before this date. I understand that there was safety recall/class action lawsuit for this issue on the 2017-2019 years but not the 2020. I feel that this is a known safety issue and believe that it should be covered by my warranty or the manufacturer. My vehicle's mileage is 43,230 miles.

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA campaign number: 25v011000 (power train). While driving at 55 mph, the vehicle began shuddering and stalled. The 4x4 warning light was illuminated. The contact stated that the vehicle failed to remain in 4wd. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 137,000.

My car is jerking when driven and enabling the park brake while driving. There is a recall on other similar models. I purchased this vehicle brand new and within the same year, had the engine replaced by the manufacturer due to mechanical issues. Please assist in getting this ptu fixed not at my expense. The dealership is telling me $3k but I feel this should be covered due to other recalls and the fact that this motor was replaced shortly after purchasing the car.

My vehicle is under an open safety recall 01c involving the ptu system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I was stopped at a red light. When the light turned green,I pressed the gas and the vehicle immediately made a loud grinding/shaking noise, shuddered violently, and lost all propulsion. The car would barely move. I was extremely lucky that there was a parking lot directly next to the intersection, and with the tiny amount of movement left,I was able to coast into it. If this failure had happened anywhere else—on a highway, in the middle of an intersection, or without a place to pull off—I could have been rear-ended or caused a collision. My safety was put at immediate risk due to this recall defect. I contacted the dealership, but they stated they could not repair the vehicle because Jeep/stellantis had not released a remedy, parts, or service procedure for the recall. I was told multiple times that there was nothing they could do until Jeep provided a fix. After the breakdown, an independent shop confirmed the ptu failure, since the dealer still had no ability to repair it. All failed components and documentation are available for inspection. I lost use of my vehicle and was forced to take safety into my own hands. When I submitted reimbursement documentation to Jeep customer care, they denied it because the repair was not done at a certified dealer and did not use mopar parts—even though no certified repair or mopar parts exist for this recall. This leaves me without a safe vehicle, without a remedy, and without support. I am requesting NHTSA intervention due to the ongoing safety risk and the manufacturer’s failure to provide a timely fix and proper reimbursement for their admitted issue with the vehicle.

The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving approximately 70 mph, there was an abnormally strong burning odor inside the cabin of the vehicle. On another occasion, while the vehicle was parked, there was condensation underneath the front of the vehicle. The vehicle was not diagnosed or repaired; however, the contact inspected the vehicle and observed that the ptu seal was damaged. The vehicle was not yet repaired. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 150,000.

The vehicle suddenly started showing parking brake, traction, abs, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral. Never left the driveway as I wasn't taking a chance in steering or braking. The battery is less than a year old. This is the second time this has happened.

Ptu had to be replaced. Light on, check by a authorized dealer, replaced by my local dealer as the Jeep dealer could not get the part in a timely manner. I am aware other Jeeps were recalled but not this Jeep. Safety at risk. I need 4 wheel drive as I am a home health nurse in colorado and rely on 4wd to get me to my patients.

In March 2025 I experience shaking while driving every time I stopped. Took to dearlership and power transfer unit was replaced. Now September 2025, I experience shaking while accelerating. No clear answer on what is causing this.

Parking break engages when car comes to a stop engine light is on them goes off.

The vehicle experienced a sudden and catastrophic failure of the powertrain/engine system. Based on dealer inspection, the failure requires complete replacement of the engine long block assembly, indicating an internal engine failure rather than a minor or maintenance-related issue. The vehicle and failed components are available for inspection upon request. My safety and the safety of others were placed at significant risk. The vehicle first shut off completely while I was proceeding through a four-way stop intersection, forcing me to restart the vehicle while stopped in the middle of the intersection. Later, while driving on a very busy highway, the vehicle again lost power and became completely inoperable. I was barely able to maneuver the vehicle onto the shoulder, narrowly avoiding a collision. The vehicle then would not fully shut off despite multiple attempts, further indicating a serious malfunction. The problem has been confirmed by an authorized dealer, krebs Chrysler Dodge Jeep ram in gibsonia, PA. After diagnostics, the dealer issued a repair estimate calling for full engine long block replacement with an estimated total cost of approximately $13,900, confirming the severity of the failure. The vehicle has been inspected by the authorized Jeep dealership listed above. It has not been inspected by the manufacturer directly, police, or insurance representatives to my knowledge. There were no warning lamps, dashboard messages, or noticeable symptoms prior to the failure. The shutdowns occurred suddenly and without advance notice.

The car is reporting service 4wd, they are saying the ptu is bad. Took it into the dealership today.

The start stop warning light is on now vehicle was idling when vehicle shut down emergency brake automatically engaged then the panel went blank and the windows the emergency warning lights all stopped working unable to warn motorists in back of me I couldn’t drive vehicle. Then panel lights up again saying to step on brake to start but fails to do so until after several attempts.

Subject: possible recall repair connection to open recall u90 dear NHTSA, I am writing to bring to your attention a concerning issue regarding my 2016 Jeep Cherokee with the 2. 4l engine. I have been experiencing chronic coolant loss for approximately two years. After conducting research, I discovered the open recall, emissions recall u90, related to the exhaust manifold, and I suspect that my coolant loss may be connected to this defect. On September 4, 2025, I visited a Jeep dealership in delray, where I was told that a leaking hose was the cause of my coolant loss, and they recommended replacing it to re-evaluate the leak. However, the following day, September 5, 2025, I sought a second opinion from a dealership located at 3701 northlake blvd, lake park, FL 33403. Unfortunately, during that visit, I was dismissed by raheem, the service representative, who referred to me as a "clown" and refused to assist me. In light of these experiences, I sought service at midas later that same day to address my coolant leak issues. I believe this situation warrants your attention, as it may be indicative of a larger problem related to the open recall. Your guidance on how to proceed would be greatly appreciated. Thank you for your attention to this matter.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the vehicle jerked and stalled while stopped at a traffic light. No warning light was illuminated. After several attempts the vehicle restarted; however, the vehicle drove in limp mode. The vehicle was taken to the dealer but no cause for the failure was found. The contact stated that fifteen days before the failure, the vehicle had been repaired under customer satisfaction notification: w84 for excessive oil consumption. The powertrain control module (pcm) was reprogrammed. The contact stated that the dealer did not add the quart of oil as instructed as part of the remedy. Most recently, the contact noticed that the vehicle was consuming an excessive amount of oil. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and advised the contact that a representative would be reaching out; however, the contact had not yet received a call back. The failure mileage was approximately 67,000.