Gasoline Fuel System Problems of Jeep Cherokee

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 70 mph the vehicle had vibrated violently and then stalled. The contact stated that the power steering and brakes had also lost functionality. The contact stated no warning light was illuminated. The contact was able to coast off of the roadway. The contact made numerous attempts to restart the vehicle and failed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high pressure fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.

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The contact owns a 2019 Jeep Cherokee. The contact stated the vehicle was hesitating while starting the vehicle and was jerking into gear while shifted into drive(d). The contact stated that the failure also occurred while stopped at a traffic signal. The contact stated that while depressing the accelerator pedal, the hesitated and then lurched forward. The contact stated that the vehicle also lost motive power and almost stalled while driving at various speeds. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and it was determined that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the check engine warning was illuminated. The contact returned the vehicle to the same dealer to be diagnosed and was informed that the purge solenoid and purge hose needed to be replaced. The vehicle was repaired. The contact stated that after retrieving the vehicle, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 60,935.

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The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling the vehicle, the gas pump nozzle continuously shut off. The contact stated that he drove to several gas stations, where the failure recurred while refueling the vehicle. Additionally, the contact stated that the vehicle was running rough and would hesitate to respond while driving and depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where some of the fuel lines were replaced and the other fuel lines were blown out, and the charcoal canister was replaced; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the fuel tank and the fuel neck were replaced; however, the failure recurred intermittently. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 145,000.

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The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling, gasoline was spilling from the vehicle. Additionally, the contact stated that while driving at approximately 60 mph, the headlights exploded. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

The contact owns a 2001 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle lost motive power without warning and there was smoke coming from the engine. The vehicle was towed to an independent mechanic and diagnosed that the top cylinder was faulty. The vehicle was then towed to a dealer, but the dealer informed the contact that they did not repair vehicles older than 2006 and would only order a part to cover the manifold. The vehicle was not diagnosed nor repaired. The VIN was included in NHTSA campaign number: 02v104000 (fuel system, gasoline). The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 145,333.

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The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle would intermittently stall after refueling with the "shift vehicle into neutral" warning message displayed on the instrument panel. The contact took the vehicle to an independent mechanic who discovered that raw fuel would enter the charcoal canister due to a defective liquid air separator located on top of the fuel tank. The contact was also informed that the separator could not be replaced separately, and the entire fuel tank would need to be replaced. The manufacturer had been notified of the failure on two occasions and a complaint was filed. The vehicle had yet to be repaired. The failure mileage was approximately 96,000.

Tl the contact owns a 2014 Jeep Cherokee. The contact stated that after refueling and while stopped at a traffic light, the vehicle sputtered and stalled without warning. The contact stated that the vehicle sputtered while driving but did not stall or shut-off. The contact researched the failure and became aware of an issue with gasoline fumes entering the vapor canister and causing a stall. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that after filling the fuel tank, the vehicle would stall. The vehicle was restarted, and functionality returned. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repair. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 106,000.

The contact owns a 1994 Jeep Cherokee. The contact received notification of NHTSA campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 1997 Jeep Cherokee. The contact received a recall notification for NHTSA campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

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The contact owns a 2000 Jeep Cherokee. While driving 55 mph, there was a loss of transmission power. The vehicle hesitated excessively, but the engine continued to operate. The warning indicators illuminated on the instrument panel. The vehicle was not taken to an authorized dealer at that time. On a separate occasion, the check engine and transmission warning indicators illuminated on the instrument panel. The indicators remained lit until the engine was turned off. Immediately following, the engine shut off; however, the vehicle restarted within twenty minutes. The vehicle was taken to an independent mechanic twice for identical failures. The crank sensor and fuel filter were replaced; however, there were no resolutions. Currently, the vehicle is being repaired for the malfunctions. The contact was concerned of the safety risk involved. The failure mileage was 65,325 and current mileage was 65,475. Updated 11-25-08 updated 11/26/08.

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Gas gauge fails periodically. Spoke to dealer, and was told if it is not broke don't fix it. Truck failed to start 4 days ago. Has it towed to local garage. I have been told I have a major electrical problem, but tech has not yet figured it out. Jeep only has 52,000 miles. Now mind you, since I have purchased this Jeep in 1999, it has only been to a certified Jeep dealer for all services. All recommended work has always been completed. This was the first time I brought it somewhere else, because I had to get it towed.

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While driving, the fuel gauge indicated the incorrect amount of fuel. As a result the vehicle ran out of gas without warning. The dealership was notified but did not resolve the problem.

The fuel gauge read inaccurately.

Fuel-sending unit will read that consumer has gas, however the vehicle does not really have any, and will run out of gas while driving. Dealer notified.

Vehicle was parked when engine compartment caught on fire, appears to be caused by a fuel leak, claim 52-2453-799.

Insured parked vehicle and went into school, about 15 minutes later he was informed his vehicle was on fire, the fire started from a fuel leak in the engine compartment. Claim number 52-2453-799.

(1. ) at 245 miles enginecheck light went on. Dealer replaced #5 spark plug and coil ignition system to correct. Four days later the same light went on. Also at 400 miles, 6/3/2000 estrong smell of gasoline in passenger compartment during cold starts.

Owner received recall notice 97v194. 002, fuel sending unit in February. Contacted dealer and was told parts had to be ordered, dealership still does not have parts in.

Vehicle will only run properly on premium unleaded gas, otherwise poor performance.

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