Car Will Not Accelerate problems of the 2012 Jeep Grand Cherokee

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to mancari's Chrysler Dodge Jeep ram (4630 95th st, oak lawn, IL 60453; (708) 423-0910) where it was confirmed that the part was not available and that the manufacturer was only providing one part per week. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate the vehicle would fail to accelerate intermittently, as well as, there was no warning light to indicate when the failure would occur. The contact would have to release the acceleration pedal and slow down first before they could pick up in speed. The contact took the vehicle to the dealer who informed the contact that their fuel pump relay switch needed to be replaced. The contact was informed that the recall was regarding the vehicle's external relay switch, which, was outside of the relay box. The contact was told by the dealer that they could replace the entire relay system. The manufacturer was made aware of the failure, however, they decided not to replace the entire relay box. The approximate failure mileage was 112,000.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called transitowne Jeep Chrysler Dodge ram williamsville (7408 transit rd, williamsville, NY 14221; (716) 634-8000) where it was confirmed that parts were not yet available. The contact stated while depressing on the accelerator pedal, the vehicle failed to accelerate. The contact stated no warning light was illuminated. The contact drove to her residence. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number 14v154000(brakes) was received in may 2014, campaign number 14v391000(electrical system) in August 2014 and campaign number 14v636000(electrical system) in December 2014. After contacting the dealer on multiple occasions regarding the recalls. The contact was informed that the parts needed to perform the recall remedy were not available and no estimated time for receiving the parts could be given. The manufacturer was not notified of the delays. The contact also indicated that while driving at various speeds the vehicle would suddenly experience unintended acceleration and in some cases the engine would rev very high but the vehicle would not accelerate. The vehicle was not diagnosed or repaired. The failure mileage was 25,000. Jft.

I bought my band new 2012 Jeep Grand Cherokee overland 7 months ago - brand new from the Chrysler Jeep dealership and about a month after I bought it I started to notice the acceleration is not 100%, the windows stop rolling up or down for hours at a time at random time, the brakes sometimes don't work all the way, the engine jumps when switching gears and most recently my check engine light came on, the car would not accelerate and the rpms would not go past 1. 5 even when flooring it & there were loud clicking noises with a loud fan. This time I was not able to drive to the dealership - I had to tow it in because it was not drivable. I have taken it to the dealer ship 3 times for them to check on these things & everytime I take it in they tell me they are "unable to recreate the problems" & cannot help me. I have called numerous times to complain & report issues and they either tell me they cannot help me, they put me on hold for an infinite amount of time, I go to voicemail, or no one is available. They called me today, after having it for 4 days, and told me the check engine light was for a "evap perg system" so they replaced a hose & updated my power control module as a precaution. When I asked them how this had anything to do with my engine problems he could not explain it. When I asked him why my engine has problems he could not explain it. No one there wants to help me - what I feel like they are doing is giving me excuse after excuse in the book, stalling me for as long as they can until my warranty runs out. I have dealt with 4 managers there - the 1st one stopped returning my phone calls, the 2nd one told me I am imagining things and I should stop complaining and be thankful that I have a new car, the 3rd one pond me off onto a 4th one & the 4th one told me to my face that I am a liar and I am making up stories so the situation looks worse then it actually is.