Car Will Not Start problems of the 2012 Jeep Grand Cherokee

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Lithia Chrysler Jeep Dodge ram of corpus christi (4313 s staples st, corpus christi, TX 78411) was contacted and confirmed that the part would need to be ordered. The dealer informed the contact that the part would take up to 3 weeks to be delivered to the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were unable to assist. The contact stated that the vehicle fails to start. The vehicle was not taken to a dealer or independent mechanic for diagnosis. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called bob howard Chrysler Jeep Dodge ram (13252 broadway ext, oklahoma city, ok 73114, (405) 749-1111) and it was confirmed that the part was not yet available. Recently, the contact stated that the vehicle failed to start up after multiple attempts with the check engine warning light illuminated. The same dealer was called back and the contact was informed that only a limited amount of parts had been made available for recall repairs. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000. Parts distribution disconnect.

Vehicle would not start. Vehicle was towed to dealership and fuel pump relay was identified as the cause of the problem, recall exists and the fuel pump relay was replaced. However, fuel pump relay caused the battery to drain also necessitating replacement. Fca/mopar only authorized reimbursement of the fuel pump relay and not for the battery even though it was directly related and the dealership technician stated the same. Spoke with multiple reps from fca who could not provide any assistance. An oil change and systems diagnostic test was performed on the vehicle just before the fuel pump failure and no issues with the battery were identified. I was told the battery could not be replaced because I tried to start the vehicle. . . Which seems incredulous to me as that is what most people do when they leave for work. How was I supposed to know the fuel pump relay needed to be replaced unless I tried to start the vehicle and it wouldn't turn over?.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) the contact stated that the vehicle did not start. Unknown warning lights illuminated. The vehicle later started. The vehicle was taken to the jones junction dealer, located at 1508 bel air rd, bel air, MD 21014, and it was confirmed that the recall parts were not available. However the technician replaced the battery. The failure recurred and the fuel pump was replaced at the same dealer. The manufacturer was not made aware of the issue. The contact was concerned about the part not being available and was told to call the manufacturer 800-853-1403. The failure mileage was approximately 125,000. VIN tool confirms parts not available. Fe.

Began having issue with vehicle not starting on first push of "start" button, and vehicle starting then stalling. Received recall notice 19v-813 which describes this same issue. Called local dealer (royal Chrysler motors, owego, NY 13827) and asked if there was an interim solution because the recall notice says the remedy is not yet available. The dealer said they were aware of the recall, but no interim solution is available. Asked what would happen if my car would not start or quit and would not restart. The dealer did not have any suggestions. The recall notice says I could be reimbursed if I paid to have this specific issue repaired. It is a contradiction to say no remedy is available, but if I have applied a remedy it would be reimbursed. I am afraid of having the vehicle stall while driving and causing a crash. Please help get this resolved.

The contact owns a 2012 Jeep cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system). The contact stated the while his sister was driving 40 mph, the vehicle stalled without warning. Additionally, the vehicle failed to start on several occasions. The vehicle was taken to southern Chrysler Jeep - greenbrier (414 s. Military hwy, chesapeake, va 23320, (757)424-4600) to be diagnosed. The contact was informed that the fuel pump relay needed to be replaced. The vehicle was repaired three times however, the failure recurred. The vehicle was previously repaired under NHTSA campaign number: 15v115000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start while depressing the push to start button. The dealer was not contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000. The VIN tool confirms parts not available.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated his vehicle would not start therefore he had the vehicle towed to a local mechanic for a diagnostic test. The diagnosis was the fuel pump relay was stuck in an on position. The vehicle was repaired. The manufacturer was made aware of this failure however offered no assistance. The approximate failure mileage was 123,000. The vehicle was part of NHTSA campaign number: 19v813000 (electrical system) VIN tool confirms parts are not available tp.

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to newnan peachtree Chrysler Dodge Jeep ram (53 hollz pkwy, newnan, GA 30265, (678) 369-6037) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle failed to start immediately and required several attempts to start. The failure recurred consistently. The contact stated that the windshield wipers also failed to operate at the desired speed in inclement whether with several unknown warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 84,000. VIN tool confirms parts not available.

Jeep will not start from either using the keyfob or on dash start button. Vehicle cranks and attempts to start. Battery is new and charged. Possible tipm issue.

Fuel pump relay failed after being replaced by recall. Occasionally the car would not start. Most recently the car stalled on me while in traffic. The first time I was able to coast to the shoulder and restart the car. The second, and last time it stalled, I was turning off a residential side street onto a major 4 lane road during rush hour. It stalled in the intersection. I could not restart it. I was told by my auto shop that the part has not been improved, only replaced. That is not a fix!.

Tl the contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle was not experiencing any failures until the vehicle was serviced for NHTSA campaign numbers: 15v115000 (electrical system) and 17v435000 (electrical system). The contact stated that the vehicle failed to start and suddenly stalled before entering the highway. The failure had occurred three times previously. The police department had to assist with towing the vehicle. The contact stated that the vehicle had been towed twice before by a warranty company. The dealer (kelly Jeep Chrysler Dodge ram, 175 pelham st, methuen, MA 01844, (978) 683-8775) was notified of the failure. The vehicle was taken to the dealer more than twice after the recall repair failed. The dealer was unable to determine the cause of the failures. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 87,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was not inspected and diagnosed by a dealer. In addition, the vehicle was included in NHTSA campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was not contacted. The failure mileage was not available. Parts distribution disconnect.

The contact owns a 2012 Jeep Grand Cherokee. While driving 45 mph, all the warning lights illuminated on the instrument panel, the windshield wipers malfunctioned, and the windows failed to open and close. After turning off the engine, the vehicle failed to restart. Also, the vehicle was previously repaired under NHTSA campaign number: 15v115000 (electrical system). The vehicle was taken to the dealer. The technician diagnosed that the wireless control module was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was the taken to an independent mechanic who diagnosed that the tipm was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 96,000.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that he had receive a recall notice under NHTSA campaign number: 15v115000( electrical system). The contact took the vehicle to dewey Dodge Chrysler Jeep 3175 se delaware Ave, ankeny, IA 50021 (855) 367-0915 where the recall remedy was performed. The contact stated that when his wife had attempted to start the vehicle, the vehicle would not crank or start without warning. The contact mentioned that prior to the recall being performed, this failure had not occurred. The contact had the vehicle towed to the same dealer where a diagnostic was performed; they initially stated that the vehicle would not start. The dealer installed two new relays on the vehicle which allowed for the vehicle to restart. The contact stated that the failure continued to occur a month after the vehicle was serviced. The contact stated that the vehicle would crank, but would not start. No warning lights would illuminate when the failure occurred. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was 24,922. Jo.

While traveling down a paved country road at night, the indicator lights on the dashboard started blinking, the engine quit and the headlights went out. The hazard lights wouldn't work, so I was sitting in total darkness. The vehicle would not start. I could't get it out of park to move it off the road. The tow truck driver had to drag the Jeep onto the bed of the tow truck because the wheels wouldn't turn. The service dept. At the dealership replaced the tipm and core return. They had no explanation as to why this occurred, which is very unsettling.

Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while traveling at 65 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15v115000 (electrical system). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 36,000. Ec.

Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start. The vehicle was taken to a dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number:15v115000 (electrical system) and 14v634000 (electrical system). The failure mileage was 75,000. Ss.

The contact owns a 2012 Jeep Grand Cherokee. Upon turning the key into the ignition, the vehicle would not start. The vehicle was towed to a repair shop and the mechanic diagnosed that the tipm needed to be replaced. The part was not available so the mechanic re-wired the tipm around the fuel pump relay. The vehicle was included in NHTSA campaign number: 15v115000 (electrical system), but the part was not available within a reasonable timeframe to receive the part. The repair shop was unable to replace the tipm. The contact notified the manufacturer. The failure mileage was unknown.

The contact owns a 2012 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 15v115000 (electrical system); however, the parts needed were not available. The dealer was unable to provide an estimated date for when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The manufacturer was not made aware of the delay. In addition, the contact stated that the vehicle failed to start. The contact mentioned that several attempts had to be made before the vehicle would start. The failure mileage was 96,000.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that upon depressing the push to start button, there was an abnormal noise and the vehicle would not start after several attempts. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic), 14v391000 (electrical system) and 15v115000 (electrical system) and was unable to determine when the parts would become available to schedule the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 29,410. Djr.

Tl- the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while pressing the push start button, the engine would not crank or operate as needed. No warning illuminated as the failure occurred. The contact towed the vehicle to bachman Chrysler Dodge Jeep ram 630 broadway st, jeffersonville, in 47130 where the contact was then informed that the vehicle was under recall NHTSA campaign number: 15v115000(electrical system) and had the vehicle repaired. Since then, the failure had occurred twice. When the contact took the vehicle back to the dealer, he was informed that the same failure had occurred with the fuel pump rely and was informed that the parts were not available. The manufacturer had also been notified of the failure and informed him that the vehicle was placed under NHTSA recall number19v813000(electrical system) and was given the same information as the dealer. The failure mileage was unknown. Jo.

The contact owns a 2012 Jeep Grand Cherokee. While parked, the vehicle would not start until after multiple attempts. The contact mentioned that the engine warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received a notification for NHTSA campaign number: 15v115000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Jeep Grand Cherokee. While driving at 30 mph, the contact noticed a burning odor coming from the air vents and outside the vehicle. In addition, the vehicle failed to start. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14v634000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 63,000.

Tl - the contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle failed to start after attempting several times. The contact received notifications for NHTSA campaign numbers: 15v115000 (electrical system) and 14v634000 (electrical system). However, the parts needed were not available. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 27,000. Pm.

While driving on a rainy day, my car shut of-at the time I was doing approx 50 mph. I had to pull over to the side and restart the car. When I took my car, I was informed there is a tipm issue and my computer needed to be replaced, costing me over $1500. Since my warranty expired, I have to pay out of pocket. My hands are tied on this one, as it potentially can cause a serious safety issue for my future. Also a problem with the tipm, my car has failed to start on approx 10 occasions. It takes me about 20 minutes to get it to start.

Car would not start on first attempt. This occurred everyday for 3 days at which point I brought it to the dealership for service. The problem was an issue with the fuel pump related to a faulty tipm. The part was replaced by the dealership at no charge.

Car would not start on a regular basis. Smelled electrical burning. Brought to ramsey Chrysler Jeep and was told that tipom was no good which was the total integrated power module that operates all electrical functions of the vehicle. Item was not covered under warranty and cost me $1418. 43.

The car would not start. Was told that the total integrated power module needed to be replaced.

The contact owns a 2012 Jeep Grand Cherokee. Upon turning the key in the ignition, the vehicle failed to start. The battery was replaced; however, the dealer was not able to duplicate the failure. The contact had to constantly get the battery recharged due to the failure. The manufacturer was notified of the failure and indicated that the part was not available. In addition, the contact received notification of NHTSA campaign number: 15v115000 (electrical system) and stated that the part was not available for an extended period of time to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The VIN was not available. The approximate failure mileage was 20,000.

The contact owns a 2012 Jeep Grand Cherokee. On 5/8/2012 the contact pushed the start button on the vehicle, the lights on the vehicle flashed once, and immediately the vehicle turned off completely. Contact pushed the start button again, the lights in the vehicle remained off, and the engine did not start. The vehicle battery was completely dead. Contact attempted to jump start the vehicle in order to drive it to the dealer but vehicle still would not start. Subsequently the vehicle was towed to an authorized dealer for repair. Dealer determined vehicle had a bad battery. Per the invoice received from the dealer "body ground at battery was not secure" and after installing new battery mechanic noticed "sparking at lower negative cable on body" and that he "found nut for stud laying in the bottom of the battery tray". Mechanic then noted he fixed the above problems and re-installed the new battery. Dealer then returned the vehicle to the contact. The manufacturer was notified of the issue and a case was assigned.