Brakes Failed Problems of Jeep Grand Cherokee - part 1

My brakes stoped working yesterday. The petal went to the floor and there were no brakes. I was able to put the car in park and stop its movement. The vehicle is at the dealership. This is what they told me- bcsm and electronic brake booster failure. C0021.

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After going through an auto car wash the brakes failed and the car rolled into a pole while pulling up to a vacuum station about 50 yards from the exit. I believe the abs system notified the car that it was in a slide because the rear wheels continue to rotate while the front wheels are not rotating while being pulled through the car wash tracks. Therefore tricking the system into thinking it should not brake when brakes were applied.

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2011 Grand Cherokee overland 5. 7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately I was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.

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Tl the contact leases a 2019 Jeep Grand Cherokee. While the contact was accelerating from a stop, the preceding vehicle stopped suddenly. The contact depressed the brake pedal, but the brakes failed to engage. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The contact took the vehicle to bayside Chrysler Jeep Dodge (212-19 northern boulevard, bayside, new york 11361, 718-229-8700) where it was determined that the brakes performed normally and no failure was found. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 23,000.

Tl the contact owns a 2007 Jeep Grand Cherokee. While driving 45 mph, the brakes failed to respond and the contact crashed into the rear of another vehicle. None of the air bags deployed. The driver sustained minor headaches and whiplash, and the child passenger seated in the rear sustained whiplash. Both occupants received medical attention. A police report was filed. A dealer was not contacted. The cause of the failure was not diagnosed. The insurance company was notified and the vehicle was towed to a facility. The contact stated that the independent source that sold her the vehicle made no mention of NHTSA campaign number: 14v438000 (electrical system), which was related to the crash. The manufacturer was notified. The vehicle was not included in NHTSA action number: pe14017 (electrical system). The failure mileage was not available.

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I purchased a 2018 Jeep Grand Cherokee limited in September 2018. With barely 1,400 miles on it, the brakes failed when I was in bumper to bumper traffic for two straight hours on 287 in rockland county, NY. I had my foot on the brake as the road was closed due to a truck fire. Suddenly the brake completely depressed to the floor and the car rolled into a mac truck. I had front end damage in the amount of $1,100, which I paid for myself; and, no one was injured, thank god. Jeep would not even give me permission to rent a car in the interim. I called over 25 times and couldn't get past first line customer service. The engineer came and did a very quick inspection of this car. He claims that he didn't find anything wrong with it; but, I know what happened. The car was towed to and from the service shop as I am petrified to drive it. I paid over $40,000 cash for this vehicle upfront. I got nowhere with Jeep corporate. I even tried to write to the president of Jeep; but, did not receive an answer. The dealership won't assist me either. I have read about similar issues on the internet with the cherokee, the compass and the Grand Cherokee. After a month, Jeep corporate sent me a form letter stating that there is nothing wrong with the vehicle, they can't duplicate the problem; and, I should take it up with my insurance company, which I didn't do as this was not my fault. The form letter has no name, address, phone number, nor email address. As a result, I am stuck with this unsafe vehicle, as I can't afford to trade it in and lose thousand of dollars.

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Uncertain but the vehicle was in motion the brakes failed to stop the vehicle making contact with another vechicle at approximately 50 mph airbags failed to deploy.

Vechicle was in motion brakes failed, causing front end of Jeep to make contact with another vechicle appox. Speed at time of impact 60 mph airbags failed to deploy.

Tl the contact owns a 2014 Jeep Grand Cherokee. While driving approximately 55 mph, the brake booster failed. The contact stated that the brake pedal became stiff when depressed and the vehicle nearly failed to stop in heavy traffic. Afterwards, the contact heard a hissing noise inside the vehicle. Westbury Jeep Chrysler Dodge ram (111 bond street, westbury, new york 11590, (516) 336-4788) was made aware of the failure and diagnosed that the power brake booster was faulty. The vehicle was repaired by removal and replacement of the power brake booster. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. In addition, the manufacturer stated that there was no warranty coverage on the vehicle. The failure mileage was 67,481.

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On multiple occasions in the last few days, the brakes have failed to respond (extreme force is needed to push down on the brake pedal), which delays braking time/distance significantly. This is happening specifically when trying to disengage from cruise control. This almost caused a crash. The car had a break booster recall in 2017 and this repair was completed at that time.

Less a complaint right now but how do out shut off the engine in case of a brake failure with a keyless start? currently the only way to shut off the engine is when transmission is in park. If there is a kill switch inside the cabin I don't know where it's located.

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Tl the contact owns a 2012 Jeep Grand Cherokee. While driving highway speeds, the brake pedal failed. The contact stated that it was very difficult to apply the brakes when traveling at highway speeds. There were no warning indicators illuminated before or after the failure. The vehicle was taken to the crystal lake Chrysler Jeep Dodge ram dealer at 5404 s illinois rte 31 in crystal lake, IL. It was diagnosed that there was no failure with the vehicle; however, the failure remained consistent. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000. The VIN was not provided.

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The contact owned a 2011 Jeep Grand Cherokee. While driving approximately 60 mph and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained a concussion and back injury, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 122,813.

Tl the contact owns a 2013 Jeep Grand Cherokee. While reversing the vehicle, the brakes failed to completely stop the vehicle. The contact had to exert force to the brake pedal to stop the vehicle. The contact received notification of NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic). The dealer (larry h. Miller Chrysler Jeep Dodge, 1800 w 104th Ave, denver, CO 80234, (720) 907-0928) stated that the parts were not available. The dealer stated that they would repair the vehicle once the parts arrived. The contact called the dealer since November of 2017, but had not received a follow-up response. The contact was uncertain as to when the vehicle would be repaired. The manufacturer was notified. The failure mileage was not available. Parts distribution disconnect.

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Brake failure due to a faulty recall fix. Attempted to apply the brakes and the pedal was hard and hurt my foot trying to stop the Jeep. The brake booster recall was addressed in 2014 but the shield that was installed failed which led to the failure of the booster.

Brakes failed while driving at highway speed. Vehicle had 93,260 miles on it when the failure occurred. The Jeep dealer replaced the brake booster, and the problem was repaired. The brake booster itself had been replaced in a recall in 2014.

The contact owns a 2012 Jeep Grand Cherokee. While driving 6 mph, the brakes failed to work without warning. The vehicle was taken to the local dealer (brunswick auto mart located at 3031 center rd, brunswick, OH 44212; (877) 815-7437) where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 32,300.

After driving on the highway for about 10 mins, I was slowing down due to traffic ahead. When I went to apply the brakes, they felt hard to apply pressure and my car was not slowing down. I had to drive off the road to avoid hitting the car in front of me. After I was able to come to a stop, I was able to drive slowly off the highway to the off ramp I was near and to a nearby dealership. They informed me that my brake booster failed even though I had the brake booster recall performed on my vehicle previously. Since I already had the recall performed, the replacement of the brake booster was not covered. If I never had brought my vehicle in for the recall, the replacement would have been covered. Seems weird to reward people who don't bother to have the recalls performed on their vehicles. From the large number of similar complaints, it seems obvious that the previous recall didn't fix the underlying issue. Luckily there was an open off-road area for me to safely swerve onto to prevent injury to myself and the cars in front of me.

2017 Jeep Grand Cherokee. Consumer writes in regards to problems with the ignition, analog speedometer and tire pressure. The consumer stated she was involved in a car accident in which the brakes failed.

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I had the car for about 35 days. I was driving home from work on a side street and my brakes failed. I applied the brakes as I was coming upon a 3 way stop sign. My breaks jammed,and failed to stop. I hit another car and we both walked away with minor injuries. My Jeep was totaled. All airbags deployed and I had all front end damage. I feel their is either a problem with the break modulator, or the auto stop feature when you apply your breaks to stop. I was almost killed. I will never buy another car with this auto feature again. Of course nothing was found.

Tl- the contact owned a 2002 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the brakes failed without warning and crashed into an electrical pole. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The contact's daughter sustained a broken rib, broken pelvis, left hand had three fractures, the back shoulder was sticking out and her spleen was bleeding that required and medical attention. The contact received a recall notification letter of NHTSA campaign number: 15v046000 (air bags). The contact had an appointment with the dealer to get the air bag replaced but the contact got into the crash before going to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 134,000. Sj.

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The contact owns a 2014 Jeep Grand Cherokee. While driving approximately 20 mph, the brakes failed when the brake pedal was depressed. The contact took the vehicle to the dealer where it was diagnosed that the brake booster failed and the brake booster and brake fluid needed to be replaced. The dealer informed the contact that the failure was related to NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic). The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 59,800.

The contact owns a 2013 Jeep Grand Cherokee. While driving 25 mph, the brake pedal was depressed, but the brakes failed to respond. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.

Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 25 mph, the battery warning light illuminated along with dashboard lights flickering then going complete off, as well as the brake pedal failed to engage while being depressed. The contact stated that in order to stop the vehicle the parking brake was engaged and upon exiting the vehicle and opening the hood fire and smoke was seen coming from inside the alternator. The fire extinguished itself. The vehicle was towed to a dealer where it was diagnoses was unknown. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v634000 (electrical system) the manufacturer was notified of the issue. The failure mileage was 50,000. Aa.

The contact owns a 2012 Jeep Grand Cherokee. While driving approximately 50 mph, the brakes failed when the brake pedal was depressed. The braking distance was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake booster failed. The brake booster was replaced and the failure was remedied. In April of 2014, per NHTSA campaign number: 14v154000(service brakes), a water diverted shield was installed that should have prevented the failure from occurring. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 117,000.

In 2014 had a brake booster recall on my vehicle. All parts were replaced related to the brake booster in may of 2014. On the first below freezing temperature of the season in 2016 my brakes failed when trying to stop at an intersection I went 20 feet pass the stop sign until I was able to stop. Luckily no other vehicles were at the intersection at this time. As I kept pumping the brakes while slowly continuing to drive the braking began to work. I had no other braking issues that day. The very next day with below freezing temperatures I was again unable to stop at the first intersection I approached again no other vehicles were at the intersection. I again continuously pumped the brakes while slowly driving and I immediately brought the vehicle to be serviced. My personal mechanic indicated the problem was with the brake booster. I contacted my dealer and after the dealers confirmation that the problem was the brake booster it has now been replaced again. I am extremely concerned that the parts used to replace the booster in the original recall are faulty parts therefore causing the same problem the recall was suppose to fix. I would like this known as I am sure I am not the only person who will have this issue with their brakes.

The contact owns a 2011 Grand Cherokee. While driving approximately 40 mph and approaching a stop, the vehicle failed to stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic). The failure recurred. The manufacturer was not made aware of the failures. The approximate failure mileage was 64,000.

On one of the first cold days of the year while driving in a parking lot trying to come to a stop for a yellow light out of the lot my pregnant wife suddenly noticed she had no braking capability in her 2013 Jeep Grand Cherokee. Luckily there was not much traffic and she was able to continue through the light then coast it to a slow enough speed to throw on the parking brake and put it into park. We had the vehicle towed to midas where they discovered the brake booster had failed. After researching the issue we found safety recall p14 / NHTSA 14v-154 which had previously recalled this part for this exact problem. The local Jeep dealer informed us that our vehicle had accomplished this recall and the part was replaced June 21, 2014. Little over 2 years later (Dec 15, 2016), the brake booster has already failed again on our vehicle with only 52,058 miles. Clearly the remedy for the initial recall did not solve the problem, so not only am I out ~700 dollars for the repair, but I don't know when the brakes will go out next. Will it be on a rainy day when my wife is driving down a busy highway with my child in the car?.

The contact owns a 2012 Jeep Grand Cherokee. Shortly after the vehicle received a brake booster repair, the contact experienced brake failure. While pulling into the driveway and attempting to apply the brakes, the vehicle failed to stop. The contact had to turn off the vehicle to prevent the vehicle from moving any further. The contact had the vehicle towed to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.

On 8-4-16 I was operating my 2012 Jeep Grand Cherokee in a paring lot dropping off some people. After putting the vehicle back into drive and moving forward, I was unable to stop the vehicle. When I stepped on the brake petal, I could hear a sound of "air" which seemed to be escaping from somewhere. Fortunately the parking lot was empty and I coasted to a stop. I had zero brake function! there was absolutely no warning that this issue was about to occur, and no type of "service engine or brake" light went on. My family and I are very fortunate that we were not on the highway at high speeds when this brake system failed for no apparent reason. Note that a year or so ago I had this vehicle serviced at my local Jeep dealer for a government recall on the brake system. It is my understanding that it was a hydraulic booster under NHTSA # 14v154000. I had my vehicle towed into a different Jeep dealer for this issue. They repaired it under the "booster" recall. My invoice mentions that they tested and replaced the brake booster due to corrosion. I am extremely concerned for the safety of anyone driving a 2012 Jeep Grand Cherokee! the problem was allegedly fixed once, but had to be fixed a second time. This is an extremely dangerous situation that must be corrected immediately on all like vehicles.

On June 24, 2016, between 1:30 pm and 2 pm, I was driving from brentwood CA to vallejo CA on hwy 780 w and after turning a curve on the freeway which sloped down towards curtola parkway, I applied the brakes at about 30 miles per hour after I emerged from the overpass which was at least 5 car lengths before the cars ahead of me which was stopped at a red traffic light. However, the Jeep continued to roll even though I pressed on the brakes to the floor board. When I realized the Jeep did not stop, after checking for vehicles on the left from the rear view mirror, I swerved to the left to avoid hitting the truck in front of me, but I still hit the left corner of the Nissan truck in front of me but the truck did not hit the vehicle in front of him. I damaged the right corner of the front of my Jeep. The Jeep is unsafe because the brakes failed and would have caused a fatal accident to me, my three passengers, and other vehicles had I been travelling at a high speed. I complied with all available recall repairs including the brake recall in 2014 and all the suggested Chrysler maintenance on the Jeep. I reported the accident to my insurance geico and to Chrysler.

The contact owns a 2014 Jeep Grand Cherokee. While driving 55 mph and attempting to engage the brakes, the brakes failed to stop the vehicle. The vehicle was previously repaired per NHTSA campaign number: 14v154000 (service brakes, hydraulic). The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000.

I experienced a loss of brakes on my Grand Cherokee. I pushed the pedal to the floor and could hear air escaping, but I had very little brake. I had to push exceedingly hard to stop the vehicle. Fortunately, I was not driving in heavy traffic and could get to my local garage. At the garage I was told the booster needed replaced as it had failed. Since we had the safety recall done in December 2014 it seemed strange that the brake booster failed. After reading other complaints, it appears that Jeep is aware of the issue and that the recall did not solve the problem. Fortunately, I was not in a serious accident.

The contact owns a 2011 Jeep Grand Cherokee. While driving 15 mph, the brake pedal was depressed but the brakes failed to completely stop the vehicle. The contact had to depress the brake pedal with full force in order to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact recieved notification of NHTSA campaign number: 14v154000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 60 mph, the brake warning indicator illuminated and the brakes failed to operate. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The manufacture was not made aware of the failure. The approximate failure mileage was 52,000.