Service Brakes Problems of Jeep Grand Cherokee - part 1

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. This presents a serious safety hazard.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service. ” the battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. The vehicle was briefly driven and appeared operational, but due to ongoing safety concerns and multiple recalls, we parked it at the top of our driveway. On the following day, the vehicle would not start again. We arranged for it to be towed to the dealership. On March 2, 2026, when the tow truck arrived, the car’s position prevented loading onto the truck. Multiple jump-start attempts failed initially, then briefly started the vehicle, but it immediately shut off again. We placed the vehicle in neutral using the manual override and tested the brakes, which initially showed stiffness but were operational. While attempting to move the vehicle to allow tow truck access, the brakes suddenly failed. Despite pressing the brake pedal fully and brake lights being illuminated, the vehicle did not stop and rolled uncontrollably into our garage. Consequences: •garage property damage: approximately $11,000 •personal injury: my father-in-law fell while the vehicle rolled out of control •vehicle remains at dealership with an open case, but the situation remains unresolved safety concern: this incident raises serious safety concerns regarding the reliability of the braking system and vehicle electronics. The vehicle became uncontrollable while brakes were applied, posing a direct risk of injury or death to occupants and others. We fear that similar failures could occur under normal driving conditions, including highway speeds.

The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running during the failure, but vehicle control systems were disabled. The first repair was documented as a disconnected electrical component, but the same full failure has occurred again. I consider this a serious safety defect, and I do not feel safe operating the vehicle.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (fca/stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury or something serious could’ve happened. Warning indicator lights, and all kinds of indicators were going off in the vehicle at the time of incident, but not the very next day from the dealership plugged it into the system.

Travelling with my young daughter on the freeway at freeway speeds at 9pm (nighttime). The entire vehicle just shut down. Everything - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights would not work. I had to get the car towed and get my daughter and all of our stuff out of the car on the freeway at night in the complete dark. Scary stuff. It's an expensive car and 2022 is the first model year of the grand wagoneer. I suspect based on my experience with this car that this model year will have these types of problems going forward. The car has had electrical issues from day 1 and its unsurprising this happened. What is surprising is just how dangerous the situation was when you were in it. It was a shocking experience.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 mph, the brake pedal was depressed while slowing down; however, the rpm elevated to 5,500 rpm. The contact stated that excessive force was needed to depress the brake pedal. The vehicle was stopped, turned off, restarted, and operated normally. Additionally, the remote start feature was not operating properly. After remote starting the vehicle, the brake pedal was difficult to depress. The contact also stated that a phone call was ringing through the radio even though the phone was not in use. The contact researched online and believed that the vehicle had been hacked. The local dealer was contacted, and the contact was informed that the vehicle could not be hacked. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

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I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee summit 5. 7 hemi. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission condition likely existed prior to purchase. Although a fluid change provided limited, temporary improvement, delayed shifting continues to occur. Because the transmission behavior and braking issues can affect the safe operation of the vehicle, I am submitting this report so the issue can be documented and evaluated for potential safety trends. This report is being submitted for safety tracking purposes.

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I had just got in and started my Jeep and noticed the abs light and brake light was on, so I went straight to the dealer and the abs had an internal failure and has to be replaced.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop light, a message stating that the transmission was in neutral(n) was displayed while the gear shifter was in drive(d). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back with no power forward even when attempting to accelerate causing potential collision with vehicle on the rear. Vehicle manufacturer refuses to service vehicle due to ongoing litigation and known problem.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the esc and abs warning lights were illuminated. Additionally, the vehicle unexpectedly shifted out of gear. The dealer was contacted to confirm the recalls. However, due to past experiences, the contact decided not to have the recall repair completed at the dealer. Another dealer, eastchester Chrysler Jeep Dodge ram (4007 boston rd, bronx, NY 10466), was contacted; however, the dealer was unable to perform the recall repair because parts were on backorder. The manufacturer was made aware of the issue and confirmed that the part was available for the recall repair; however, the manufacturer was unable to expedite parts to the dealer. The failure mileage was approximately 92,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000(service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

The contact owns a 2022 Jeep grand wagoneer. The contact stated that while driving at approximately 50 mph, the abs, the esc, and the parking brake warnings illuminated. The contact stated that the brake pedal felt loose and travelled to the floorboard upon depression; however, the vehicle failed to respond. The contact shifted to neutral (n), and the vehicle decelerated. The contact stated that she was picked up by her husband, who then drove the vehicle to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the same failure had previously occurred while reversing (r) out of the driveway. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.

Screens switches to italian, also screens freeze or go blank, front collision warning (fcw) light illuminates and can't be turned off. Bluetooth randomly disconnects, auto door locks don't engage; paddle shifters for manual gear selection cease functioning, pedestrian avoidance, automatic emergency braking, and high-beam assist stop working; memory seats unexpectedly adjust while driving. I have to bring the car to the dealer to fix this, this happens every 14 days or so.

The anti-lock braking system and the electronic traction control system are both failing. There were previous recalls on both systems that say they have been repaired, but the lights for both are constantly on. The brakes do not work fully, and it has caused me to slide down the street from my workplace. The electronic traction control system not working has caused it so that my four-wheel drive does not work, and I have gotten stuck in the snow multiple times. The car has been inspected by a repair technician. The warning lights came on right as the problem was happening.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic). The vehicle was taken to the local dealer, who informed the contact that the part was on back order and that parts were ordered weekly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

My 2017 Jeep cherokee rolled away three times in one day while in park with the electric parking brake engaged. My driveway has no flat area and slopes toward a public road, creating a serious hazard for my family and traffic. The rollaways occurred suddenly with no warning lights. I had to park the Jeep sideways in a snowbank for two weeks to prevent further rollaways, creating added risks for my family in winter conditions. The vehicle remains at the dealership. During the first two days of the evaluation, the dealer confirmed brake shoe thickness (4mm), verified the epb software was current, and found no diagnostic codes. They could not recreate the rollaway or identify a cause. No mechanical or electronic faults were found. Fca communication has been inconsistent. I experienced dropped calls, long holds, contradictory statements, and repeated refusals to provide written documentation of the inspection authorization. Fca said they could not escalate the safety case unless the vehicle was already at the dealership, yet still refused written confirmation of the purpose of the inspection, and I was not willing to bring the vehicle in without documentation. After the evaluation, when I attempted to relay the required findings per the ro instructions, fca informed me the safety case had already been closed, leaving no record of the defect. Fca said only the rental authorization remained open and they could no longer escalate my case. I then had to re-explain the entire rollaway incident. Fca and the dealer now disagree on whether the ro is open or closed, and fca has not explained who is responsible for the ongoing loaner or what the next steps are. The defect remains unresolved and the Jeep is unsafe to operate or park at my home.

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I just recently purchased my vehicle through mears Mazda locally in lubbock, TX. At first I did not notice how unsafe it drove due to the recalls. The more I drive the vehicle I notice it feels like there is a resistance in braking or slowing down and getting stuck in certain gears when I am going at a lower speed below 20 mph. It causes concern for me if I am driving in a bigger city or in a traffic jam as this could possibly cause a major accident if a malfunction occurs with the vehicle causing me to cause a multiple vehicle collision on a highway or street. I did ask the dealership prior to signing " are there any issues known with this model type of Jeep or recalls?" they simply stated no. I have told them that since I had just recently signed my paperwork Friday and trading in my prior vehicle would it be possible to reverse everything, he stated no. I do not know the laws in texas or if there is an alternate route I can go about this due to it being a safety issue. When I've contacted Jeep there is yet a remedy to fix this issue.

Wheel speed sensor. Circuit current out of range.

The vehicle in question, has been to a certified Jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by crown cdjr in columbus OH, was to replace the control module. Performance cdjr of gorgesville /columbus OH had removed the center differential/transfer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in auto and snow mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 mph turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto easton way from the off ramp of 270 north. The vehicle / car had a near miss of colliding with the concrete barrier of the easton way bridge. The vehicle is, in its current state, unsafe! the drivetrain growls and grinds while driving at low speeds. Performance cdjr of gorgesville columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.

-what component or system failed or malfunctioned, and is it available for inspection upon request? automatic breaks engaged for no reason. -how was your safety or the safety of others put at risk? it could have caused someone to rear end me. -has the problem been reproduced or confirmed by a dealer or independent service center? no. -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

In November 2024, I went to get into my 2019 Jeep cherokee (17,000 miles). At that time, numerous lights started flashing on the vehicle dash (start-stop, stability control and check engine). I took the vehical to the nearest Jeep dealership, valor Ford in junction city. They indicated this was a known issue but unresolved by Jeep (received recall notice two weeks later). I was leaving for vacation and would be back in two weeks, rather than leave the car sit at the dealership I offered to take it home and bring it back when I returned. I was told by the technician that was not advisable because my brakes could go out. I of course decided to leave at the dealership. Upon return, they indicated my Jeep could be picked up. My husband spoke with the technician because we had received the recall notice by then and asked how they fixed the problem when Jeep had said there was no solution yet. He, the technician, indicated they had ordered the part which is the same part that went out previously so it wasn't really fixed. We have been waiting over a year, I will only drive locally because I am afraid of the ramifications of this part. Not only is it not fixed but they charged us $1,200 to not fix our car and refused reimbursement. This was our vehicle to travel in our retirement years and for the last year it has been an anchor.

Fca us has failed to make parts available to remedy NHTSA recall 24v-838 in over 12 months.

I am filing this complaint against Chrysler (stellantis n. V. ) concerning an unresolved factory recall #94b affecting my 2019 Jeep Grand Cherokee. This recall has been active since September 2024, and as of October 31, 2025, no manufacturer-provided repair or remedy is available. As a result, my vehicle has now failed the pennsylvania state inspection due to a malfunctioning abs—a defect directly covered by the factory recall. After the inspection failure, I took the vehicle to an authorized Chrysler/Dodge/Jeep/ram dealership in pennsylvania, where I was informed that the necessary parts and repair instructions are still unavailable from the manufacturer, and therefore, the recall repair cannot be completed. I have made two prior attempts to resolve this directly with Chrysler’s customer care department: case #91837321 – initial recall complaint case #91655604 – follow-up complaint regarding delay in remedy availability despite these efforts, there has been no progress and no communication from Chrysler outlining when or how the repair will be available. This has left me without a drivable vehicle that cannot legally pass state inspection.

A vehicle that is able to start and shift out of park without depressing the brake pedal can result in unintended vehicle movement which can cause a vehicle crash without prior warning and/or injury to others outside the vehicle. There has been a recall out for over an year yet no available solution.

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Driving on freeway and service 4wd light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact received information on NHTSA campaign number: 24v838000 (service brakes, hydraulic). The contact stated that while driving at 20 mph, the check engine and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who referred the contact to the local dealer for assistance. The contact called the local dealer and scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

From vehicle start, traveled approximately 1. 5 miles at top speed of approximately 25mph, applied brakes and came to a complete stop at stop sign to make left hand turn. A couple brake pumps to inch closer to ensure all clear. Once clear and removed foot from brake and attempted to accelerate into left hand turn vehicle accelerated approximately a 2-4 feet while in drive, auto park and emergency brakes abruptly engaged. Disabling the vehicle from movement, and locking gear knob from movement. Removed emergency brake and attempted to return car in drive with foot applied to brake, gear knob was still locked and would not engage. Turned off car and turned back on and gear engaged as normal. All of this took place while in oncoming traffic lane. Thankfully the oncoming traffic stopped and waited for me to move my vehicle. This could have been a critical accident. What component or system failed or malfunctioned, and is it available for inspection upon request? brakes locked up/auto parking brake engaged, yes available for inspection. How was your safety or the safety of others put at risk? yes, thankfully oncoming traffic stopped. Has the problem been reproduced or confirmed by a dealer or independent service center? awaiting appointment date. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? awaiting appointment date. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, I was in a state of panic and could only remember seeing something about the parking brake engagement.

While driving on a local neighborhood street at approximately 38 miles per hour, ( cruise control possibly engaged) , all the lights on my dashboard suddenly illuminated. A messages appeared stating that service was required for every guidance and braking system. At that moment I became concerned, so I attempted to use the brake. Despite pressing the brake pedal as hard as I could, the car did not slow down. I cannot remember if I downshifted using the paddle shifters on the steering wheel, but I was able to coast to a manageable speed and pull into a parking lot. I then turned the vehicle off and on again, but all the warning lights remained on the dashboard. After waiting for about five minutes, the vehicle was restarted, and this time none of the warning lights were on. Since I was very close to home, I drove the rest of the way very slowly. Later, I searched online and discovered that other people have experienced this same problem. Some of the information I read suggested that water can get into a component, and it had been raining on the day of the incident and the day before. My primary safety concern is what would have happened if I had been approaching a stoplight or driving on a freeway where I needed to stop suddenly. I am confident that I would not have been able to stop in time to avoid a crash. It is frightening to think of what could happen if a child were to run into the street and this happening. I immediately made an appointment with my local Jeep dealership. The dealer has since driven the vehicle 98 miles but has not yet been able to replicate the issue.

Subject: safety defect report – failure of telematics module (tcu) causing loss of 9-1-1 emergency function, electrical system malfunctions, and potential brake booster recall defect (2014 Jeep Grand Cherokee) dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. Dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. ? 1. Telematics control unit (tcu) failure causing loss of 9-1-1/sos emergency function my Jeep is displaying repeated “service emergency vehicle phone” errors and the sos/911 emergency button no longer functions. This is a major safety concern, especially in the event of an accident or breakdown. The tcu failure also causes: •uconnect 8. 4 system not booting •hvac controls becoming non-functional or unsafe (blowing incorrect temperatures, failing to defrost, turning off unexpectedly) •random system resets •loss of ability to control climate during driving (creating visibility issues in cold/wet weather) these issues align with widespread failures of the uconnect 8. 4 / tcu hardware on 2013–2015 Grand Cherokees, which were not included in a recall despite many vehicles exhibiting the same dangerous symptoms. ? 2. Tcu-related canbus interference causing transmission and drivability safety issues when the tcu fails, the vehicle experiences: •transmission communication errors •vehicle entering limp mode unexpectedly •“service transmission” and “press brake to shift” warnings •delayed or unpredictable shi.

Electronic stability control light was on as well as check engine. Was advised by service dept at dealership as well as manufacture to the remedy was to replace the abs module until there was a proper solution to the recall and I would have to pay and submit reimbursement ti manufacturer. Had abs module replaced and am now being told I cannot be reimbursed until there is a solution for the recall. Vehicle was not safe to operate with no abs or electronic stability control.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the brake pedal was stiff while being depressed. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic). The abs, 4wd, and traction control warning lights were illuminated. The contact was employed by an independent mechanic, where the codes were reset, but the codes returned after driving the vehicle for five minutes. The local dealer was contacted and confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.