Service Brakes Problems of Jeep Grand Cherokee - part 1

During a standard service, the servicing dealership (lester glenn Jeep, tom’s river,NJ) failed to perform the mandatory factory electronic scan bleed required for the electronic brake booster (ebb) and abs/esc modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (pine belt Jeep, lakewood,NJ ), which had to perform the corrective electronic scan bleed to restore proper braking functionality and make the vehicle safe for public roads.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard; however, the vehicle crashed into three unoccupied parked vehicles. The contact stated that the vehicle crashed into the passenger’s side of one vehicle and sideswiped the front passenger's side of another vehicle and sideswiped the front driver's side of the third vehicle. The vehicle was towed to a local collision center. No injuries were sustained. A police report was filed. The vehicle was later towed to the dealer for a diagnostic test; however, the diagnostic test was inconclusive. In addition, there was an unknown error message temporarily displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

I purchased a new 2026 Jeep Grand Cherokee on may 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the abs warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an accident or injuries. The dealership diagnosed the problem as a failed brake booster (part # 68734134ab) requiring replacement. However, the replacement brake booster is on backorder, and stellantis has confirmed that there is currently no estimated delivery date and no assigned distribution for the part. As a result, my vehicle has been out of service for 4 weeks with no repair timeline. Stellantis has acknowledged that this involves a critical safety component but has been unable to provide a meaningful resolution beyond monitoring the backorder. I continue to make lease payments, insurance payments, and other vehicle-related expenses for a brand-new vehicle that I cannot safely operate because of a warranty-covered safety defect. This is a serious safety concern because the failure involved the vehicle's braking system and significantly reduced the vehicle's ability to stop. Had this occurred at highway speeds or in heavy traffic, the consequences could have been catastrophic. I am submitting this complaint because I believe this brake system failure warrants investigation to determine whether it affects other 2026 Jeep Grand Cherokee vehicles and whether the lack of availability of replacement brake boosters for a critical safety component creates an ongoing risk to consumers. A vehicle with a brake system failure should not remain out of service indefinitely because a safety-critical replacement part is unavailable.

I was backing up my trailer and placed the Jeep in park and set emergency brake while on an incline. I got out of the Jeep and the vehicle proceeded to roll away approximately 3 feet. I jumped back towards the drivers seat to press the brake to stop it from rolling down the hill.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the magnuson-moss warranty act they are required to show proof of the fault.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 mph, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. And crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.

The vehicle is a 2012 Jeep Grand Cherokee with open safety recalls t59 and v62. The brake warning light is currently illuminated, and based on the symptoms I believe the brake booster may be failing. The braking system is available for inspection upon request. The safety concern is that the vehicle may have reduced braking assist or impaired braking performance while being driven. This creates a risk of increased stopping distance, loss of braking confidence, or inability to stop safely in traffic. I contacted the fca/stellantis-recommended Jeep dealership in lapeer, michigan multiple times this week to schedule recall-related service. I was repeatedly transferred to service voicemail and did not receive return calls. When I called back and asked to speak with someone else, I reached the service manager. I explained that the vehicle has an illuminated brake warning light and that I suspect the brake booster may be failing. The service manager focused on where I lived, why I was not using a closer dealer, and mentioned that the vehicle is 14 years old, rather than clearly arranging recall service or addressing the brake safety concern. The problem has not yet been inspected or confirmed by a dealer because I have been unable to obtain timely service despite repeated attempts. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. The warning lamp currently present is the brake warning light. The exact first date the warning light appeared was within the last 2 weeks.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA campaign number: 24v838000 (service brakes, hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

Vehicle has two open unrepaired recalls: t59 (NHTSA 17v-572, brake booster water shield) and v62 (NHTSA 19v-813, fuel pump relay). The brake booster is currently symptomatic — an audible humming noise is present when the vehicle is stopped and idling, consistent with vacuum loss in the brake booster system. I contacted lafontaine Chrysler Dodge Jeep ram of fenton, michigan to schedule the recall repairs. An appointment was set for 8:15 am on April 24, 2026. I requested a loaner or rental vehicle as the dealer indicated they would need to keep the vehicle over the weekend for the work. The dealer never followed up regarding the rental. Instead, the dealer contacted me to appraise my current vehicle and discuss new vehicle inventory. The recall work was never discussed. When I did not appear for the appointment, the dealer did not follow up or offer to reschedule. I then contacted stellantis customer service directly and explained the situation, including the active brake booster symptom. The stellantis representative connected me with a second dealership, bill snethkamp Chrysler Dodge Jeep ram on woodward avenue in detroit, michigan, then disconnected from the call without notice. I was left explaining the situation a second time to a dealership that informed me they do not provide loaner vehicles. The rental option requires me to pay out of pocket upfront and then seek reimbursement from the manufacturer in the form of a check. This is not a viable option. Additionally, this dealership is located approximately one hour from my residence in flint, making it logistically impractical for recall service. I am currently driving a vehicle with an active safety defect affecting the braking system. The recall remedy language states that limited braking ability can cause a crash without prior warning. Neither the manufacturer nor two dealerships have provided adequate accommodation to complete the recall repair while ensuring I have safe transportation during the service per.

Our office has received several notices for a recall on this vehicle regarding the anti-lock brake system module. The first notice was post marked 6/3/24 with recall code z48/NHTSA 22v-426. The second notice was for a 94b/NHTSA 24v-838 recall postmarked 12-4-2024 and another employee took it in to a dealership on 2-12-2025 to be repaired. We have received two more notices, one in January 2026 and another in April 2026 with the same recall code. I called the dealership both times and they claimed both times, to not have parts for the recall. This is a federal vehicle used for public service work. We would like to get this resolved so that we do not have any safety issues in the workplace.

While driving the breaks faultered and I had to slam on the break. I had to press all the way down on the break pedal to slow down or stop. Also when stopped at a light the car turns off and puts itself in park. I had to turn the car off and back on again to fix it. My safety and the safety of others was at risk due to chance of a significant car crash due to faulty break system. I had a near miss accident due to this reason. I will be calling the car dealership to tow the car to have it inspected. The abs light came on as well as check engine light. Service power steering light also came on.

Sudden unintended acceleration while braking. Engine revved against brake input. Has happened multiple times. Need to step on the brake hard and wait for it to pass.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

Subject: vehicle fire following abs recall repair – safety complaint I am filing a safety complaint regarding a vehicle fire that occurred shortly after a recall repair was performed. Vehicle: Jeep (grand cherokee/2019) mileage at time of incident: approximate: 58,350 approximately four weeks ago, my vehicle underwent a recall repair related to the abs system at westgate Jeep located in raleigh, nc 27617. Following that repair, I experienced brake issues due to air in the brake lines, which required a return visit to the same service provider for correction. On April 5, 2026, the vehicle caught fire while parked in my driveway. The fire originated in the front driver-side engine compartment area, where the abs and brake components are located. The fire caused extensive damage to the engine bay, wiring, and surrounding components, rendering the vehicle inoperable. Given the timing and location of the fire, I am concerned that the recall repair or subsequent brake system work was performed improperly leading to either a brake fluid leak or an electrical malfunction or defective parts that caused the fire. This incident presents a serious safety risk, as it could have resulted in injury or loss of life. I am requesting a full investigation into: - the quality and safety of the recall repair performed - whether improper installation, damaged components, or fluid leaks contributed to the fire - whether other vehicles repaired under this recall may be at similar risk the vehicle has not been altered or repaired since the fire and is available for inspection. Supporting documentation (repair invoices, photos, etc. ) can be provided upon request. I respectfully request that this matter be reviewed urgently to prevent potential harm to other drivers.

Abs module / hcu shorted internally. Both had to be replaced. These are on recall for many 2020 Jeep Grand Cherokee and the dealer has replaced several for this recall. My Jeep should be included in the recall and I should be reimbursed for $2954. 79 out of pocket.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA campaign number: 24v838000 (service brakes, hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repair, the instrument panel displayed several warning lights, including 4wd and traction control, which were illuminated, and the message “service esc” was displayed. The dealer denied responsibility for the failures. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.

The engine power cuts of randomly while driving with no warning at all. When it happens the steering locks up veering the vehicle to the left so you have no control and at the same time the power brakes lock up and you are unable to stop the vehicle. Everything else works when this happens lights, radio, heater, air conditioning. No warning lights display. I had the vehicle with a mechanic that kept it for over 4 months to test drive and see if it would occur. It happened while he drove it but no codes show up to determine the cause. I had it towed back to my home and contacted Jeep Chrysler and they gave me a claim number to bring to my local Jeep dealer. They had it for over a week and unfortunately the Jeep ran fine so once again no resolution to be able to fix. I bought the Jeep from carvana 9/7/24 and am still paying it off but yet haven't been able to drive it for the past 15 months because it is unsafe for myself and anyone else on the roadway.

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing other than the smell of burning brakes, or smoke coming from the wheel.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. This presents a serious safety hazard.

I brought my vehicle to the dealership (axis Chrysler Dodge Jeep ram in jersey city, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service. ” the battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. The vehicle was briefly driven and appeared operational, but due to ongoing safety concerns and multiple recalls, we parked it at the top of our driveway. On the following day, the vehicle would not start again. We arranged for it to be towed to the dealership. On March 2, 2026, when the tow truck arrived, the car’s position prevented loading onto the truck. Multiple jump-start attempts failed initially, then briefly started the vehicle, but it immediately shut off again. We placed the vehicle in neutral using the manual override and tested the brakes, which initially showed stiffness but were operational. While attempting to move the vehicle to allow tow truck access, the brakes suddenly failed. Despite pressing the brake pedal fully and brake lights being illuminated, the vehicle did not stop and rolled uncontrollably into our garage. Consequences: •garage property damage: approximately $11,000 •personal injury: my father-in-law fell while the vehicle rolled out of control •vehicle remains at dealership with an open case, but the situation remains unresolved safety concern: this incident raises serious safety concerns regarding the reliability of the braking system and vehicle electronics. The vehicle became uncontrollable while brakes were applied, posing a direct risk of injury or death to occupants and others. We fear that similar failures could occur under normal driving conditions, including highway speeds.

The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running during the failure, but vehicle control systems were disabled. The first repair was documented as a disconnected electrical component, but the same full failure has occurred again. I consider this a serious safety defect, and I do not feel safe operating the vehicle.

While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (fca/stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury or something serious could’ve happened. Warning indicator lights, and all kinds of indicators were going off in the vehicle at the time of incident, but not the very next day from the dealership plugged it into the system.

Travelling with my young daughter on the freeway at freeway speeds at 9pm (nighttime). The entire vehicle just shut down. Everything - completely dark. Steering went out. Brakes went out. I had to get the car to basically drift to a shoulder and slow down gradually in a spot where we would be safely out of the way of traffic. Again no brakes or steering and completely dead. Hazzard lights would not work. I had to get the car towed and get my daughter and all of our stuff out of the car on the freeway at night in the complete dark. Scary stuff. It's an expensive car and 2022 is the first model year of the grand wagoneer. I suspect based on my experience with this car that this model year will have these types of problems going forward. The car has had electrical issues from day 1 and its unsurprising this happened. What is surprising is just how dangerous the situation was when you were in it. It was a shocking experience.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving approximately 5 mph, the brake pedal was depressed while slowing down; however, the rpm elevated to 5,500 rpm. The contact stated that excessive force was needed to depress the brake pedal. The vehicle was stopped, turned off, restarted, and operated normally. Additionally, the remote start feature was not operating properly. After remote starting the vehicle, the brake pedal was difficult to depress. The contact also stated that a phone call was ringing through the radio even though the phone was not in use. The contact researched online and believed that the vehicle had been hacked. The local dealer was contacted, and the contact was informed that the vehicle could not be hacked. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee summit 5. 7 hemi. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission condition likely existed prior to purchase. Although a fluid change provided limited, temporary improvement, delayed shifting continues to occur. Because the transmission behavior and braking issues can affect the safe operation of the vehicle, I am submitting this report so the issue can be documented and evaluated for potential safety trends. This report is being submitted for safety tracking purposes.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

I had just got in and started my Jeep and noticed the abs light and brake light was on, so I went straight to the dealer and the abs had an internal failure and has to be replaced.

I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4xe with 16,000 miles. While driving to the store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / manufacturer are refusing to reimburse me. The total cost was: $9,129. 26. This effected the actuators, brake calipers, rear rotors, and brake pads. This is not normal wear and tear, however a safety-related defect.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop light, a message stating that the transmission was in neutral(n) was displayed while the gear shifter was in drive(d). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back with no power forward even when attempting to accelerate causing potential collision with vehicle on the rear. Vehicle manufacturer refuses to service vehicle due to ongoing litigation and known problem.

Upon starting my Jeep on the coldest day of the year back in January when I pressed the brake pedal to start it there was a loud and it reminded me, there was a recall out for the break booster pop and the pedal went all the way to the floor. It was fifteen below zero out. So I thought that it blew a brake line. I checked the lines going to all four. Wheels and could not find any fluid. I could not figure out where all the fluid went. I refilled the reservoir with two full cans of brake fluid. Tried pumping the pedal and again it went to the floor. Got out and inspected all lines and the reservoir itself. . . . Still could not find a leak. I googled the problem and saw a recall for the brake booster. Said it was installed incorrectly and water could enter the booster and master cylinder and freeze if cold outside and cause a serious accident causing serious injury or death. I inspected the system and water had entered the booster and master cylinder and froze. It ruined the master cylinder. I asked the dealership if they would pick up the vehicle and repair it. First they said yes then no they don't pick vehicles up. They ordered only a little shield to fix the booster per the recall but said that's all they would do. Why would I pay $200 out of my pocket to have the vehicle taken to them. Only to have them put a shield on the booster. I still would have no brakes. That is ridiculous. This is supposed to be a major safety issue. And it is! if I had been driving when I pressed on the brake pedal and it went to the floor I could have been killed or other innocent people could have been killed. You the NHTSA 's answer said Chrysler is contractually. Obligated to not only pick up my vehicle but to repair any and all components of the brake system to return the vehicle to previous safety operation at no charge to me. You also said that I should be given a loaner vehicle to use while mine is repaired. Dealership is refusing. I could be dead and so could other innocent people.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the esc and abs warning lights were illuminated. Additionally, the vehicle unexpectedly shifted out of gear. The dealer was contacted to confirm the recalls. However, due to past experiences, the contact decided not to have the recall repair completed at the dealer. Another dealer, eastchester Chrysler Jeep Dodge ram (4007 boston rd, bronx, NY 10466), was contacted; however, the dealer was unable to perform the recall repair because parts were on backorder. The manufacturer was made aware of the issue and confirmed that the part was available for the recall repair; however, the manufacturer was unable to expedite parts to the dealer. The failure mileage was approximately 92,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000(service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

The contact owns a 2022 Jeep grand wagoneer. The contact stated that while driving at approximately 50 mph, the abs, the esc, and the parking brake warnings illuminated. The contact stated that the brake pedal felt loose and travelled to the floorboard upon depression; however, the vehicle failed to respond. The contact shifted to neutral (n), and the vehicle decelerated. The contact stated that she was picked up by her husband, who then drove the vehicle to a dealer. The vehicle had not yet been diagnosed or repaired. The contact stated that the same failure had previously occurred while reversing (r) out of the driveway. The manufacturer was not informed of the failure. The failure mileage was approximately 61,000.

Screens switches to italian, also screens freeze or go blank, front collision warning (fcw) light illuminates and can't be turned off. Bluetooth randomly disconnects, auto door locks don't engage; paddle shifters for manual gear selection cease functioning, pedestrian avoidance, automatic emergency braking, and high-beam assist stop working; memory seats unexpectedly adjust while driving. I have to bring the car to the dealer to fix this, this happens every 14 days or so.

The anti-lock braking system and the electronic traction control system are both failing. There were previous recalls on both systems that say they have been repaired, but the lights for both are constantly on. The brakes do not work fully, and it has caused me to slide down the street from my workplace. The electronic traction control system not working has caused it so that my four-wheel drive does not work, and I have gotten stuck in the snow multiple times. The car has been inspected by a repair technician. The warning lights came on right as the problem was happening.