Service Brakes Problems of Jeep Grand Cherokee - part 1

1). While driving the message shows vehicle is not in park. Then the motor shuts off (at any speed). This happened several times (I was on my way to take my wife to chemo infusions)! this is very dangerous when driving and caused almost an accident on the highway!!! 2), when turning the motor on, the seat moves into the pre-set drivers position, then moves back again and then the motor shots off. The car can't be driven then for a few minutes.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

Suspected right-rear brake caliper failure resulting in sudden vehicle stop vehicle: 2021 Jeep Grand Cherokee overland 4x4 incident date: [xxx] location: honolulu, hawaii approximate mileage: 64,000 miles affected component: right-rear brake caliper assembly on [xxx], while traveling approximately 5 mph, my 2021 Jeep Grand Cherokee experienced a sudden, violent mechanical jolt. The vehicle abruptly stopped, jerking forward and backward with substantial force. When I attempted to accelerate again, the vehicle felt physically restrained, as though something was preventing the wheel from rotating. The vehicle would not drive forward normally, and the autopark system engaged under certain conditions. After exiting the vehicle, I discovered a large bolt marked with an “m” lying in the roadway. I initially did not realize it belonged to my vehicle. The responding tow truck operator later identified the bolt as associated with the right-rear brake assembly. During his inspection, the tow truck operator discovered that the right-rear brake caliper was displaced and movable near the wheel. He repositioned the assembly sufficiently to facilitate towing the vehicle to cutter Jeep in pearl city, hawaii. The vehicle’s front and rear brake pads and rotors had previously been replaced on [xxx], at wolfchase Chrysler Dodge Jeep ram in tennessee using genuine mopar parts. The vehicle had approximately 50,006 miles at that service. The dealership confirmed a two-year parts warranty in writing. The vehicle also underwent routine maintenance at cutter Jeep on June 26, 2026. I am extremely concerned that this mechanical failure caused my vehicle to stop abruptly at very low speed. Had the same failure occurred while traveling at highway speed, it could potentially have resulted in a serious loss-of-control collision. I am requesting that NHTSA evaluate this incident as a potential vehicle safety defect involving the right-rear brake caliper mounti information redacted pursuant to the freedom of information act (foia), 5 u.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

The contact owns a 2026 Jeep grand wagoneer. The contact stated that while driving 45 mph, the vehicle unexpectedly stopped while driving in traffic. The contact stated that there was an audible beeping sound after the brake failure. The contact stated that the vehicle experienced several electrical failures. The contact stated that the horn failed to operate, causing the contact to be forced off the road. The contact stated that there were electrical issues with the headlights and instrument panel. The vehicle was taken to the dealer, where the electrical failures were confirmed, and several parts were replaced; however, the failures persisted. The vehicle was scheduled to be diagnosed by the dealer about the brake failure. The failure mileage was approximately 13,400.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the instrument cluster went blank and failed to display the speedometer or fuel gauge. The contact parked and turned off the vehicle. The contact stated that before the failure the battery was recharged due to the vehicle not being driven daily. The contact associated the failure with NHTSA campaign number: 13v483000 (service brakes, hydraulic, electrical system, electronic stability control); however, the VIN was not included in the recall. The failure mileage was approximately 172,600.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

The contact rented a 2015 Jeep Grand Cherokee. The contact stated that while driving at 55 mph or higher, the steering wheel shook violently. The vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. As instructed, the vehicle was returned to the rental business. The failure mileage was approximately 200,000. The VIN was not available.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

My 2026 Jeep Grand Cherokee has experienced repeated engine shutdown and braking-related failures while driving. The vehicle is currently at an authorized Jeep dealership and is available for inspection upon request. On may 17, 2026, while driving to fair oaks dealership due to an unusual engine noise, the check engine and brake warning lights came on. The engine then shut off while I was in the roadway, and I experienced loss of normal braking ability. I was frightened but managed to move the vehicle safely to the side of the road without a collision. The dealer inspected the vehicle, replaced the spark plugs, and returned it on may 29. I later received a recall notice involving the spark plug issue. I returned the vehicle to the dealer on September 11, 2026, and the recall/service work was completed. On September 23, 2026, while driving to work, a similar dangerous failure occurred again. The check engine light came on, the engine shut off while the vehicle was moving, and I again experienced a braking problem. I was terrified but fortunately managed to stop safely. The vehicle was towed to the authorized Jeep dealership. The dealer inspected it and told me the problem was related to the auxiliary battery and repaired it. The problem has therefore occurred more than once and has been inspected/repaired by an authorized Jeep dealer. Jeep customer care has also been notified under case #98217351. To my knowledge, police and insurance representatives have not inspected the vehicle because no collision occurred. I have not picked up the vehicle because I no longer feel safe driving it. An engine shutting off together with braking problems while the vehicle is moving creates a serious risk of a crash, injury, or death to me, my family, other motorists, and pedestrians. No one has been injured so far, but I believe we were extremely fortunate. I request that NHTSA investigate this repeated safety failure.

Abs module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Can’t even use cruise control because my “memory system” and “park sense” are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see many recalls for 2020 Jeep Grand Cherokee’s, and believe mine should be included. I should’ve have to pay $3,000 out of pocket for something a ton of people are reporting as an issue. I found one reported a few months back with the same issue.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

On xxx at approximately 1:32 p. M. , I was stopped in a starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal. Without any intentional acceleration input from me, the vehicle suddenly lurched forward. The movement was significant enough that I initially believed the vehicle behind me had struck my Jeep. I then confirmed that the vehicle behind me had not made contact with my vehicle. Fortunately, I had left sufficient distance between my Jeep and the vehicle in front of me, and no collision occurred. This is the second serious unintended vehicle-control event I have experienced with this vehicle. I previously submitted NHTSA complaint #xxx after the vehicle unexpectedly applied severe braking while I was driving, without an apparent obstacle or braking input from me. The sudden deceleration in that incident caused the seatbelt restraint to injure my chest. Following the first incident, the Jeep dealership retained the vehicle for approximately one week but was unable to duplicate the condition or determine its cause. I subsequently reported the incident to stellantis. Stellantis has opened escalated case #xxx and has now assigned a third-party investigator to inspect the vehicle. I am submitting this additional report because the vehicle has now exhibited two separate unintended vehicle-control events: unexpected severe braking while driving and unexpected forward movement while completely stopped with my foot on the brake. I no longer feel that the vehicle is safe to drive. Vehicle: 2025 Jeep Grand Cherokee 4xe VIN: [xxx] prior NHTSA complaint: xxx stellantis case: xxx information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving my 2025 Jeep Grand Cherokee 4xe, the vehicle suddenly and unexpectedly applied the brakes very hard without any braking input from me. There was no apparent obstacle, vehicle, or other condition in front of me that would have required emergency braking. The braking was extremely abrupt and forceful. The sudden deceleration caused my seat belt to lock and restrain me hard enough to cause significant bruising and pain across my chest and reconstructed breasts. I recently underwent a double mastectomy with breast reconstruction, which made the impact and resulting injury particularly concerning. I brought the vehicle to an authorized Jeep dealership immediately following the incident because I am concerned that the vehicle's automatic emergency braking, forward collision warning system, or another braking or electronic system may have malfunctioned. The dealership has now had the vehicle for approximately one week. I have been advised that they have been unable to reproduce the incident or identify a problem that explains why the vehicle unexpectedly applied the brakes. I am extremely concerned about operating the vehicle because the cause of this unintended braking event has not been identified or repaired, and I have no assurance that it will not happen again. An unexpected emergency-braking event at highway speed, in traffic, or with another vehicle traveling closely behind could result in a serious collision or injury. This incident is particularly concerning to me given the other safety-related recalls and issues affecting my Jeep Grand Cherokee 4xe. I am submitting this complaint so NHTSA has a record of the unintended braking event and can determine whether similar incidents have been reported involving this vehicle or its braking/automatic emergency braking systems.

I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep cherokee limited, VIN [xxx], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by Jeep/stellantis in connection with this safety complaint. I contacted Jeep customer care and specifically reported this as a safety concern, but I was told that a claim could not be opened or assigned to a case manager because the vehicle is no longer under warranty. I work from home, drive the vehicle relatively little, keep my vehicles in very good condition, and have completed required maintenance. Despite this, the transmission failed before 80,000 miles. I have also experienced radiator/cooling-system failure, a failed brake caliper & repeated brake/rotor issues. I am asking NHTSA to document and review this sudden transmission failure and determine whether it is consistent with other known safety-related transmission problems involving the 2014 Jeep cherokee. There are other 2014 recalls! information redacted pursuant to the freedom of information.

I am filing this complaint because my grand wagoneer has experienced repeated, serious safety-related failures involving the braking system, electrical/communication systems, and vehicle shutdown. I no longer believe this vehicle is safe to operate. The most serious problem has occurred more than once. On July 21, 2026, while driving, the brakes failed. The brake pedal went to the floor and the vehicle would not stop normally. Multiple warning lights/messages appeared. I ultimately had to shift the vehicle into park to prevent a collision. The vehicle was taken to the Jeep dealership and remained there for an extended period while the problem was investigated. The dealership reported that it could not identify stored diagnostic codes explaining the brake failure. I was told that the brake pads and rotors needed to be replaced before the matter could be escalated further. I authorized approximately $2,000 in brake-related repairs. After an extended stay at the dealership, I received the vehicle back on approximately September 1, 2026. Only approximately two days later, on September 3, 2026, another extremely serious failure occurred. While I was driving, the braking system failed again. The brake pedal went to the floor and I was unable to stop the vehicle normally. The vehicle also experienced an electrical/system failure and shut down while I was driving. Numerous warning messages appeared, including a check-engine warning and suspension/damping system failure. There was also a loss-of-communication fault involving the body control module (u0140 – lost communication with body control module). This incident occurred near my daughter’s school and created an immediate risk of a collision and serious injury. The vehicle subsequently restarted, but the clock/time in the vehicle had changed, suggesting that the vehicle may have experienced a significant electrical interruption or module reset. The check-engine light remained illuminated. Other electrical problems.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

On 7/17/2026 I was involved in a motor vehicle crash resulting in damage to both my Jeep wagoneer and the other vehicle. I was informed that I have a recall on my electronic brake assist and the brake system control module for my wagoneer today August 6th, 2026. I'm wondering if the faulty brake system control module contributed to the crash. I am unable to complete the recall repairs until after my wagnoeer is repaired after the resulting motor vehicle crash. I had no prior warning, messages, or problems prior to the failure. Also to note--I hit my head on my side driver door and sustained significant impact to the front fender wheel (driver side) and my air bags did not deploy. The resulting damages to my car are estimated at $19,000.

During a standard service, the servicing dealership (lester glenn Jeep, tom’s river,NJ) failed to perform the mandatory factory electronic scan bleed required for the electronic brake booster (ebb) and abs/esc modules. This critical omission left unpurged fluid and internal system aeration trapped deep inside the electronic braking components, severely compromising the vehicle's stopping integrity and creating an immediate safety hazard. The safety omission was caught and documented via a secondary diagnostic scan by another authorized Jeep servicing facility (pine belt Jeep, lakewood,NJ ), which had to perform the corrective electronic scan bleed to restore proper braking functionality and make the vehicle safe for public roads.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed searching for a parking spot, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was depressed to the floorboard; however, the vehicle crashed into three unoccupied parked vehicles. The contact stated that the vehicle crashed into the passenger’s side of one vehicle and sideswiped the front passenger's side of another vehicle and sideswiped the front driver's side of the third vehicle. The vehicle was towed to a local collision center. No injuries were sustained. A police report was filed. The vehicle was later towed to the dealer for a diagnostic test; however, the diagnostic test was inconclusive. In addition, there was an unknown error message temporarily displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

I purchased a new 2026 Jeep Grand Cherokee on may 9, 2026. On June 4, 2026, less than one month after purchase, the vehicle experienced a sudden brake system failure while I was driving. The brake pedal became hard and unresponsive, the abs warning lights illuminated, and the vehicle had very limited stopping power. Fortunately, I was able to safely drive the vehicle to the dealership without an accident or injuries. The dealership diagnosed the problem as a failed brake booster (part # 68734134ab) requiring replacement. However, the replacement brake booster is on backorder, and stellantis has confirmed that there is currently no estimated delivery date and no assigned distribution for the part. As a result, my vehicle has been out of service for 4 weeks with no repair timeline. Stellantis has acknowledged that this involves a critical safety component but has been unable to provide a meaningful resolution beyond monitoring the backorder. I continue to make lease payments, insurance payments, and other vehicle-related expenses for a brand-new vehicle that I cannot safely operate because of a warranty-covered safety defect. This is a serious safety concern because the failure involved the vehicle's braking system and significantly reduced the vehicle's ability to stop. Had this occurred at highway speeds or in heavy traffic, the consequences could have been catastrophic. I am submitting this complaint because I believe this brake system failure warrants investigation to determine whether it affects other 2026 Jeep Grand Cherokee vehicles and whether the lack of availability of replacement brake boosters for a critical safety component creates an ongoing risk to consumers. A vehicle with a brake system failure should not remain out of service indefinitely because a safety-critical replacement part is unavailable.

I was backing up my trailer and placed the Jeep in park and set emergency brake while on an incline. I got out of the Jeep and the vehicle proceeded to roll away approximately 3 feet. I jumped back towards the drivers seat to press the brake to stop it from rolling down the hill.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the magnuson-moss warranty act they are required to show proof of the fault.

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving at approximately 35 mph, the vehicle felt like it went into neutral. All the instrument lights illuminated. The brakes were depressed but failed to respond. The driver lost control of the vehicle and clipped an unknown vehicle. And crashed into a concrete barrier. The driver sustained knee, back, and stomach injuries, and medical attention was provided at the emergency room. The airbags deployed. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vehicle was deemed a total loss. The failure mileage was unknown.

The vehicle is a 2012 Jeep Grand Cherokee with open safety recalls t59 and v62. The brake warning light is currently illuminated, and based on the symptoms I believe the brake booster may be failing. The braking system is available for inspection upon request. The safety concern is that the vehicle may have reduced braking assist or impaired braking performance while being driven. This creates a risk of increased stopping distance, loss of braking confidence, or inability to stop safely in traffic. I contacted the fca/stellantis-recommended Jeep dealership in lapeer, michigan multiple times this week to schedule recall-related service. I was repeatedly transferred to service voicemail and did not receive return calls. When I called back and asked to speak with someone else, I reached the service manager. I explained that the vehicle has an illuminated brake warning light and that I suspect the brake booster may be failing. The service manager focused on where I lived, why I was not using a closer dealer, and mentioned that the vehicle is 14 years old, rather than clearly arranging recall service or addressing the brake safety concern. The problem has not yet been inspected or confirmed by a dealer because I have been unable to obtain timely service despite repeated attempts. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. The warning lamp currently present is the brake warning light. The exact first date the warning light appeared was within the last 2 weeks.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA campaign number: 24v838000 (service brakes, hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

Vehicle has two open unrepaired recalls: t59 (NHTSA 17v-572, brake booster water shield) and v62 (NHTSA 19v-813, fuel pump relay). The brake booster is currently symptomatic — an audible humming noise is present when the vehicle is stopped and idling, consistent with vacuum loss in the brake booster system. I contacted lafontaine Chrysler Dodge Jeep ram of fenton, michigan to schedule the recall repairs. An appointment was set for 8:15 am on April 24, 2026. I requested a loaner or rental vehicle as the dealer indicated they would need to keep the vehicle over the weekend for the work. The dealer never followed up regarding the rental. Instead, the dealer contacted me to appraise my current vehicle and discuss new vehicle inventory. The recall work was never discussed. When I did not appear for the appointment, the dealer did not follow up or offer to reschedule. I then contacted stellantis customer service directly and explained the situation, including the active brake booster symptom. The stellantis representative connected me with a second dealership, bill snethkamp Chrysler Dodge Jeep ram on woodward avenue in detroit, michigan, then disconnected from the call without notice. I was left explaining the situation a second time to a dealership that informed me they do not provide loaner vehicles. The rental option requires me to pay out of pocket upfront and then seek reimbursement from the manufacturer in the form of a check. This is not a viable option. Additionally, this dealership is located approximately one hour from my residence in flint, making it logistically impractical for recall service. I am currently driving a vehicle with an active safety defect affecting the braking system. The recall remedy language states that limited braking ability can cause a crash without prior warning. Neither the manufacturer nor two dealerships have provided adequate accommodation to complete the recall repair while ensuring I have safe transportation during the service per.

Our office has received several notices for a recall on this vehicle regarding the anti-lock brake system module. The first notice was post marked 6/3/24 with recall code z48/NHTSA 22v-426. The second notice was for a 94b/NHTSA 24v-838 recall postmarked 12-4-2024 and another employee took it in to a dealership on 2-12-2025 to be repaired. We have received two more notices, one in January 2026 and another in April 2026 with the same recall code. I called the dealership both times and they claimed both times, to not have parts for the recall. This is a federal vehicle used for public service work. We would like to get this resolved so that we do not have any safety issues in the workplace.

While driving the breaks faultered and I had to slam on the break. I had to press all the way down on the break pedal to slow down or stop. Also when stopped at a light the car turns off and puts itself in park. I had to turn the car off and back on again to fix it. My safety and the safety of others was at risk due to chance of a significant car crash due to faulty break system. I had a near miss accident due to this reason. I will be calling the car dealership to tow the car to have it inspected. The abs light came on as well as check engine light. Service power steering light also came on.

Suddden engine stalls/electrical shutdown while in motion, causing total loss of power steering and power other incidents of while traveling at 65-70 mph on the interstate the vehicle suddenly suffered a power failure and dropped into a dangerously low gear at low speed. The engine wound up drastically, causing a severe spike in rpms, but when pressing the gas pedal, the vehicle refused to move or increase speed. Spedometer read 20 mph. I videoed this when it happened.

Sudden unintended acceleration while braking. Engine revved against brake input. Has happened multiple times. Need to step on the brake hard and wait for it to pass.

Subject: vehicle fire following abs recall repair – safety complaint I am filing a safety complaint regarding a vehicle fire that occurred shortly after a recall repair was performed. Vehicle: Jeep (grand cherokee/2019) mileage at time of incident: approximate: 58,350 approximately four weeks ago, my vehicle underwent a recall repair related to the abs system at westgate Jeep located in raleigh, nc 27617. Following that repair, I experienced brake issues due to air in the brake lines, which required a return visit to the same service provider for correction. On April 5, 2026, the vehicle caught fire while parked in my driveway. The fire originated in the front driver-side engine compartment area, where the abs and brake components are located. The fire caused extensive damage to the engine bay, wiring, and surrounding components, rendering the vehicle inoperable. Given the timing and location of the fire, I am concerned that the recall repair or subsequent brake system work was performed improperly leading to either a brake fluid leak or an electrical malfunction or defective parts that caused the fire. This incident presents a serious safety risk, as it could have resulted in injury or loss of life. I am requesting a full investigation into: - the quality and safety of the recall repair performed - whether improper installation, damaged components, or fluid leaks contributed to the fire - whether other vehicles repaired under this recall may be at similar risk the vehicle has not been altered or repaired since the fire and is available for inspection. Supporting documentation (repair invoices, photos, etc. ) can be provided upon request. I respectfully request that this matter be reviewed urgently to prevent potential harm to other drivers.

Abs module / hcu shorted internally. Both had to be replaced. These are on recall for many 2020 Jeep Grand Cherokee and the dealer has replaced several for this recall. My Jeep should be included in the recall and I should be reimbursed for $2954. 79 out of pocket.

The contact owns a 2024 Jeep wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA campaign number: 24v838000 (service brakes, hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repair, the instrument panel displayed several warning lights, including 4wd and traction control, which were illuminated, and the message “service esc” was displayed. The dealer denied responsibility for the failures. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.

The engine power cuts of randomly while driving with no warning at all. When it happens the steering locks up veering the vehicle to the left so you have no control and at the same time the power brakes lock up and you are unable to stop the vehicle. Everything else works when this happens lights, radio, heater, air conditioning. No warning lights display. I had the vehicle with a mechanic that kept it for over 4 months to test drive and see if it would occur. It happened while he drove it but no codes show up to determine the cause. I had it towed back to my home and contacted Jeep Chrysler and they gave me a claim number to bring to my local Jeep dealer. They had it for over a week and unfortunately the Jeep ran fine so once again no resolution to be able to fix. I bought the Jeep from carvana 9/7/24 and am still paying it off but yet haven't been able to drive it for the past 15 months because it is unsafe for myself and anyone else on the roadway.

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing other than the smell of burning brakes, or smoke coming from the wheel.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a dangerous situation with infant in vehicle. Dealer unable to inspect for weeks and refused loaner. This presents a serious safety hazard.

I brought my vehicle to the dealership (axis Chrysler Dodge Jeep ram in jersey city, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe the recall repairs were not performed. This has caused delays, inconvenience, and safety concerns.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

Driving down the road at any speed, the Jeep will stop on a dime like you applied the full brake and shut off. I this has occurred 4 different time almost causing 2 bad accidents, one involving an unloaded log truck on hwy 130 in nc and the other one on hwy 544 in SC. The other two were while trying to accelerate out onto the rd. All this occurs without any warning. The engine will race quickly up to 35mph making rpm go to 7, the dash will go completely red when pulling off at red lights. I refuse to drive it thru a small town where people cross at, Jeep has been reported back to dealerships for all the same reoccurring problems since 130 miles. . Spark plugs replaced 2, elec parts been replaced , nothing is fixing the problem. Mb Jeep is where I purchased the Jeep. Will not hold a speed, it will control speed itself. I took it back Saturday to dealership, bc I refuse to get killed or kill anyone else with all these problems. I was also told that my Jeep of the 26 model engine change out was no the only one. All of them are coming back in with major problems.

On February 28, 2026, while preparing to leave our home with our two children in the vehicle, we experienced a critical vehicle malfunction. Upon attempting to start the car, all dashboard warning lights illuminated, including transmission error, “service needed,” and “automatic emergency braking system needs service. ” the battery warning light was also on. The vehicle would not start initially. After eventually starting the car, we temporarily placed it in neutral and pushed it out of the garage, during which the brakes functioned normally. The vehicle was briefly driven and appeared operational, but due to ongoing safety concerns and multiple recalls, we parked it at the top of our driveway. On the following day, the vehicle would not start again. We arranged for it to be towed to the dealership. On March 2, 2026, when the tow truck arrived, the car’s position prevented loading onto the truck. Multiple jump-start attempts failed initially, then briefly started the vehicle, but it immediately shut off again. We placed the vehicle in neutral using the manual override and tested the brakes, which initially showed stiffness but were operational. While attempting to move the vehicle to allow tow truck access, the brakes suddenly failed. Despite pressing the brake pedal fully and brake lights being illuminated, the vehicle did not stop and rolled uncontrollably into our garage. Consequences: •garage property damage: approximately $11,000 •personal injury: my father-in-law fell while the vehicle rolled out of control •vehicle remains at dealership with an open case, but the situation remains unresolved safety concern: this incident raises serious safety concerns regarding the reliability of the braking system and vehicle electronics. The vehicle became uncontrollable while brakes were applied, posing a direct risk of injury or death to occupants and others. We fear that similar failures could occur under normal driving conditions, including highway speeds.