Jeep Grand Cherokee owners have reported 1,407 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
Abs 4wd recall.
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all problems of the 2019 Jeep Grand Cherokee
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While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio. . . Lights. . . Etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.
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all problems of the 2012 Jeep Grand Cherokee
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The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the check engine warning light illuminated after the auto/start unavailable message was displayed and became inoperable. Upon starting the vehicle, the auto start/stop unavailable message was displayed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer, where it was diagnosed that the camshaft kit needed to be replaced. The dealer informed the contact that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case and attempted to expedite the parts. The failure mileage was approximately 71,500. VIN tool confirms parts not available.
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all problems of the 2018 Jeep Grand Cherokee
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The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting depress the brake pedal, the vehicle failed to respond. The contact stated that after several seconds the vehicle responded as intended. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle then taken to the dealer where the technician informed the contact that there was no failure with the brakes. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when parts would be available. The failure mileage was unknown. VIN tool confirms parts not available.
I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, e brake light, abs error and a couple of other lights/error messages. I had to have the vehicle towed to a local shop where they informed me that this was associated with recall 94b. This recall was posted over six months ago and there is still no fix available. My vehicle will not start or run, and is not safe to drive even if I could get it to start. I am being told that it is impossible to fix until the manufacturer releases a repair option. I had to pay not only to have my vehicle towed and inspected by the first shop, but also I had to pay for it to be towed all the way back home (because I was on vacation when this happened) and it is now at a second shop who has confirmed the diagnosis and that no repair is available. This is my primary source of transportation for myself and my children, and I am being told that six months ago this issue was acknowledged by the manufacturer, but they have not fixed it. I contacted the support line for the manufacturer and was transferred six times, and then I was ultimately told that a supervisor would call me back with a solution, but that hasn’t happened yet. I asked if I should have my vehicle towed again to get it to the dealership for repairs and if they could offer me a loaner vehicle and the representative said she couldn’t advise me on that and I had to wait to hear back from a supervisor. I need them to either make a fix available or provide me a loaner or replacement vehicle if they are unable to resolve the problem. I purchased this vehicle in good faith.
The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward. In addition, the contact stated that prior to the failure, the vehicle jerked several times when the brake pedal was depressed. The contact was unable to control the vehicle and crashed into a handicapped sign. The vehicle was towed to a local tow yard. The contact sustained anxiety issues which caused elevated blood pressure. The contact received treatment at the nearby community center by the nursing staff. The contact stated that the failure occurred in the parking lot of the community center. A police report was filed. The car rental agency was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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all problems of the 2024 Jeep Grand Cherokee
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The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
I have some major safety concerns with my 2022 Jeep Grand Cherokee, specifically with the aeb. Today was the second time that my automatic emergency braking came on while I’m driving down the highway at 60 mph. The first time was in November. The roads were dry, no other cars coming toward me, driving on a straight stretch, with one car a safe distance behind. My Jeep went from 60 to 0 slamming on the brakes so hard and flashing the aeb lights and dinging on the dash. Seat belts locked up tight and gave you a hard fast whip lash forward. Very terrifying like what is even happening?! the car behind me thank goodness had enough time to slam on their brakes and not rear end me! as fast as you could even comprehend what was happening, the lights and dinging stop and you can drive again. I was like maybe a leaf or something blew over the sensor and kind of wrote it off because nothing came up on my Jeep app. Fast forward to today, February 25th. Again roads are dry, no one is coming towards me, driving 60 mph in a straight stretch and wham the auto emergency brakes slam on again! hard brake from 60-0 mph. Aeb lights flashing and dinging, locking seat belts and whiplashing your head forward as you screech to an uncontrolled stop. I had absolutely no control over my brakes or gas! this time I’m livid bc my children were in the car with me! thank goodness everyone was properly wearing seatbelts and in car seats, and I had both hands on the steering wheel, and it was not on a bend in the road because this could have been very dangerous and not ended well! this is not ok and there is nothing at all that blocked a sensor or would have had any reason to cause the Jeep to engage this feature. I should not have to be afraid to drive my Jeep and now it’s literally terrifying to drive it bc you never know if it’s going to happen. It needs addressed and fixed ASAP and all Jeep owners should be made aware of this very dangerous situation!.
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all problems of the 2022 Jeep Grand Cherokee
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I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the electronic stability warning light was illuminated. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact called an independent mechanic and scheduled an appointment. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 36,800. VIN tool confirms parts not available.
The adaptive cruise control and automatic emergency braking have not worked properly for over a year. Sometimes I get a message that the aeb/acc is not working and to see the dealer other times I have a light lit showing it is not working. On some occasions there are no signs of it not working but ate acc works like the regular cruise control and does not slow the car down unless you apply the brake. The car has been to the dealer 2 pervious times with no long term fix it is now there again out of warrantee waiting to be fixed. Last time was 05/06/24.
I was parking in my sister's driveway and car just accelerated in to her house!.
The vehicle came to a screeching stop with no visible reason for doing so. Three cars behind me also had to come to an abrupt and dangerous stop to avoid me. I pulled out of my driveway, began to drive, reached 10 mph, then came to a full brake, causing tires to screech. The speed of traffic behind me was approx 25mph.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact stated an unknown warning light, and the abs warning light was illuminated. The contact was informed that the failure was due to an unrepaired recall. The contact was informed that parts for the recall repair would be available in March. The contact was recently informed that the parts would not be available until the end of 2025. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part was not yet available. The contact stated that the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure several times, and a case was filed. The failure mileage was approximately 89,760.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle stalled. The check engine warning light was illuminated and the "service electronic stability control" and "auto-park disabled" messages were displayed on the instrument panel. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown sensor needed to be replaced. The dealer informed the contact that replacing the sensor might not solve the issue and that the parts that the dealer needed to repair the vehicle were unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 39,000. VIN tool confirms parts not available.
My vehicle was one that was showing symptoms of the current recall. It was still under investigation for recall at the time. That was in February, I have not been able to drive the vehicle due to the brake lights illuminating and never giving correct readings to other drivers. With small kids I do not want to cause a crash. There is still no solution or remedy for the recall while I have a car I cannot drive for 5-6 months. I cannot afford to just buy another vehicle. I have had to replace the battery due to the brake lights draining both batteries (there are two).
2019 Jeep Grand Cherokee overland that has been issued recall 94b (24-v-838) with no remedy currently available. While driving this vehicle, it displayed a message to stop and turn off vehicle as it will be shutting down soon. Without further warning, the vehicle shut down, all power, lights etc, while driving at posted speed of 55 mph, which resulted in the need for the driver to pursue action to avoid what could have been a serious accident. The active error codes indicate an issue with the hcu/abs module, which is what was recalled. Jeep has not provided any assistance during the 5 months since this recall was issued. This recall should be upgraded to a mandatory do not drive recall with a loaner vehicle to be provided by Jeep until a remedy is determined.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) and 24v838000 (service brakes, hydraulic); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving downhill at approximately 20 mph, the steering wheel seized. The contact was unable to turn the steering wheel to the left or the right. The vehicle later returned to normal functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, no cause for the failure was provided. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect on NHTSA campaign number: 22v426000 (service brakes, hydraulic). VIN tool confirms parts not available for NHTSA campaign number: (service brakes, hydraulic).
I am writing to formally express my frustration and deep concern regarding recall 94b, which affects my 2019 Jeep Grand Cherokee altitude and currently has no available remedy. This recall, as confirmed by fox Chrysler Jeep in southfield, mi, directly impacts critical safety features, including the anti-lock brake system (abs) and other key functions essential for the safe operation of my vehicle. Given the severity of this issue—especially during michigan’s harsh winter months—I find it unacceptable that no resolution is currently available. Fox Chrysler Jeep has verified that all warning lights on my dashboard are related to this recall, yet they have informed me there is nothing they can do at this time. As a loyal Jeep owner, I am extremely disappointed that stellantis has not yet provided a solution to an issue that directly compromises my safety and that of others on the road. Given the circumstances, I am requesting immediate assistance from stellantis to explore options for getting out of my current vehicle and into a new or used vehicle that is not subject to such serious, unresolved recalls. I cannot continue to drive a vehicle that poses such a significant safety risk, and I believe stellantis has a responsibility to provide a viable alternative for affected customers.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 mph, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The abs warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 98,000.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While on highway, wipers, lights and horn began on their own. Then car shifted to neutral and brakes failed. I was going 70 miles per hour. I was able to get off the highway and have the car inspected by a licensed mechanic. It is the electrical computer or tipm. The car is unable to start. This issue is a very dangerous safety issue.
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all problems of the 2014 Jeep Grand Cherokee
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I have an on going unrepaired recall on the electrical system, charging system and possibly the battery. When apply the brake to start my Jeep the brakes sometimes are locked up and I have to push the start button a few times to release them. I was told that was normal at the dealership.
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all problems of the 2023 Jeep Grand Cherokee
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The contact owns a 2015 Jeep Grand Cherokee limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler town and country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.
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all problems of the 2015 Jeep Grand Cherokee
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The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 mph on the highway, the vehicle started to feel heavy. The contact stated that several unknown warning lights illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with abs communication error, power train detecting a faulty signal from the master pressure, brake pressure center stored in the module, wheel speed sensor error power train abs module fault. The vehicle was not repaired. The electronic stability control was deactivated, auto start/stop was deactivated, and the check engine warning lights alternated every other day. The manufacturer was made aware of the failure. The failure mileage was approximately 79,881. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the vehicle failed to start, and the battery was drained. The brake light failed to function as intended, causing the battery to be drained. The local dealer was contacted. The vehicle was not repaid. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was towed to the residence and had not been driven since the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact's fiancé owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. In addition, the contact stated that the gear shifter would move out of the park(p) without depressing the brake pedal. Upon investigation, the contact discovered NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 mph, both the abs and traction control warning symbols would appear on the instrument panel. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
On December 31, 2024 we had a 2019 Jeep Grand Cherokee laredo cause a crash due to malfunctioning parts. The abs brakes failed and locked up. The steering wheel also locked up, causing the vehicle to crash hard into a guard rail. This resulted in the vehicle being totaled, property damage, and a er visit. While braking on a mountainous road, the brakes and wheel locked up and the vehicle could not be controlled. The police report states this is what happened. We had the vehicle into the dealership multiple times within a year stating that the brakes weren't working properly. They kept telling us that they couldn't find any issues; however, they kept trying to replace different parts to both the front and rear brakes. The vehicle was inspected by the police, insurance adjuster, and a collision body shop. The vehicle was totaled and not 1 single air bag deployed during the collision either. This incident was confirmed by the 3 parties I listed. A family members life was put at risk and looking at the damage, it appeared that it started to roll but ended coming back down instead. When I contacted mopar about this incident, I was informed of the recall. They also said that there was a fix for the recall. However, there is no fix as to date. We are short a vehicle, which was paid off, an increase in auto insurance, and had a lifetime max care warranty through mopar. None of this was in our control. The insurance company has taken the vehicle into their possession. There was no warning signs, it just happened suddenly.
While driving 25mph, the brakes went out. 2 warning lights came up " service electronic stability control" followed by "service anti-lock brake system" we were able to pull into another lane and still to a stop but vehicle was not responding to brake being floored.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. The electronic stability control (esc), traction control, and check engine warning lights were illuminated. Additionally, the brake lights illuminated while the vehicle was turned off. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed on ice, the rear wheel spun. The contact stated that it was very difficult to maintain the stability of the vehicle. In addition, the parking assist feature and the brake light remained illuminated after the brake pedal was released. The vehicle was taken to an independent mechanic where it was diagnosed with abs module failure. The contact was informed that the abs module needed to be replaced. The vehicle was not repaired; however, the independent mechanic cleared the codes. The codes reoccurred. The dealer was made aware of the failure. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 62,715. VIN tool confirms parts not available.
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while the vehicle was started and parked, stationary, or being driven, the vehicle was losing traction control. The check engine, the traction control, and the abs warning lights were illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with battery failure. The two batteries were replaced; however, the failure persisted. The abs feature was disabled; however, the warning light was intermittently illuminated. The failure mileage was approximately 84,000. VIN tool confirms parts not available.