Service Brakes Problems of Jeep Grand Cherokee - part 2

The gear selector assembly (shifter indicator) failed in accordance with current recall s28 for 2016 Jeep Grand Cherokees. The lights stopped illuminating suggesting corruption/inability to flash repair and the "service shifter" warning message appeared on the dash. The dealer indicated the vehicle is immediately unsafe for operation stating that the prndm indicator operates important features beyond just illumination of the prndm display such as driving signals, lights including reverse lights, backup camera, etc and that the vehicle is not currently recognizing all gears. Jeep dealer indicated this is a common failure and indicative of s28 recall but could not provide reasoning why vehicle was not included in the notice.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Multiple warnings with the service hybrid system alert coming on the dash. Code b273c-00 was confirmed by the technician at the napleton Jeep service department. Vehicle can shut off at any time at any speed and there is no resolution at this time to fix the issue. When accelerating over uneven surfaces, the vehicle bucks back and forth violently. This concern was verified with the technician at napleton Jeep. The shop foreman contacted Chrysler zone engineering and confirmed that they are aware of this issue but there is no current resolution for this issue. This is highly dangerous when pulling out into traffic.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I am a victim of sua (sudden unintended acceleration. I entered my driveway and had my foot on the brake petal. Before I could shift into park, the vehicle revved to a high rpm and then took off like a rocket. Brakes were initially hard to press and then the petal went to the floor, and I lost the brakes. This all happened very quickly and took me by surprise. I crashed through a double cyclone gate, closed garage door, back of the garage, double fence in back of garage, neighbors jacuzie and shed, hit the side of another neighbor's house and ac unit. It seemed that the power train electronics malfunctioned and caused all of this. Progressive insurance took procession of the vehicle and declared it a total loss.

Forward collision system and rear collision system (park sense) are malfunctioning/not operating properly. Dealer stated that it is a "known issue with no known fix. " I had two incidents that almost resulted in accidents before I assumed that the system was not working properly. There a no warning lights or indicators showing faults with the systems.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated while driving 10 mph, the vehicle jerked while the accelerator pedal was depressed; however, the vehicle hesitated while responding. The message “service electronic stability control" was displayed on the display. The vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 100,085. VIN tool confirms parts not available.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

Monday 4/28, as I was driving at approx. 35-38 mph the vehicle came to an abrupt and hard stop, like someone just pounded on the brakes, the engine ceased running. A large red wrench looking icon and something about the battery flashed very quickly on the screen. After a matter of time (please note this was very frightening,, and am unsure of the elapsed time) the car restarted and I continued very slowly to a corner where I could pull off the road and contact the dealership. At the rate of speed I was traveling I was forcefully slammed into the steering wheel, there were cars behind me and in the adjacent lane. My dog in the rear compartment and in her kennel was also forcefully thrown. This vehicle has had on going battery issues and many others as well. This is not the first report I have filed. Vehicle has been at the dealership for one week, I had to insist upon a loaner which they could not provide. Jeep has a program for a comparable vehicle which they set up and which has not provided a comparable auto. I have had no word from the dealership as to repair and issue found. The ongoing safety issues with this vehicle and it's battery system are totoally unacceptable for me. The Jeep has spent 3. 5 months from 10/14-mid 01/15 parked due to fire or explosion possibility. It has been in the shop repeatedly for up to two weeks at a time with heating and cooling issues. This latest is just another in a long stream of problems unaddressed proprerly by the Jeep corporation. As the vehicle is still in the shop at the dealership I have no items to download at this time.

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while coming to a stop, there was an abnormal grinding sound while depressing the brake pedal. There was no warning light illuminated. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure, and a case was opened. The approximate failure mileage was 50,700. VIN tool confirms parts not available.

3 instances of complete loss of power, 1 while driving. Vehicle came to a hard stop as though I had slammed on the brakes. Dealer and Jeep have acknowledged the problem as a known issue. Jeep is saying it's safe to drive, but dealer agrees it is not and is not returning the vehicle to me. All dash lights came in during each instance and gave the error message "service now, hybrid system failure. " summary of the 3 instances below. It has been at the dealer since 5/8/2025. 3/29/25 approx 6pm I was stopped, and the error message came on and vehicle shut off. Attempted to restart approximately five times. Let’s sit for a few minutes, vehicle restarted and all error messages went away. 4/23/25 6:30pm driving at low speed, air messages came on vehicle abruptly stopped, narrowly avoided, getting rear ended, passengers complaint of neck pain. Engine turned on, all error messages immediately went away. 5/6/25 5:35pm error messages came on while driving, engine started, no impact to driving. Error messages went away almost immediately. Jeep s. T. A. R. Case was created.

The abs and traction control lights are on. There is an open recall for this, but according to stellantis, this Jeep is not part of the recall.

Brand new 2025 Jeep Grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an aebs alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed.

The contact owned a 2020 Jeep Grand Cherokee. The contact stated the vehicle had been driven for three hours and parked. Moments later, the vehicle was restarted and while driving approximately 35 mph, the vehicle suddenly experienced unintended acceleration. While pressing the brake pedal, the vehicle did not stop and continued to accelerate forward, and the speed increased. While attempting to avoid driving into a river, the contact made a left turn and crashed into a tree. After crashing into the tree, the vehicle continued to accelerate forward and began to increase speed. The contact shifted the transmission shifter to the park position, and the vehicle was stopped. During the incident, no injuries were reported, a police report was taken the next morning, and the vehicle was towed to a nearby towing facility. The vehicle was later examined by an independent mechanic who diagnosed that the failure was caused by a computer malfunction. No further information was available. The manufacturer and local dealer were notified of the failure. The vehicle was destroyed. The failure mileage was 64,000.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

Abs 4wd recall.

While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio. . . Lights. . . Etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 35 mph, the check engine warning light illuminated after the auto/start unavailable message was displayed and became inoperable. Upon starting the vehicle, the auto start/stop unavailable message was displayed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The vehicle was towed to the local dealer, where it was diagnosed that the camshaft kit needed to be replaced. The dealer informed the contact that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case and attempted to expedite the parts. The failure mileage was approximately 71,500. VIN tool confirms parts not available.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while attempting depress the brake pedal, the vehicle failed to respond. The contact stated that after several seconds the vehicle responded as intended. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle then taken to the dealer where the technician informed the contact that there was no failure with the brakes. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, however, was unable to confirm when parts would be available. The failure mileage was unknown. VIN tool confirms parts not available.

I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, e brake light, abs error and a couple of other lights/error messages. I had to have the vehicle towed to a local shop where they informed me that this was associated with recall 94b. This recall was posted over six months ago and there is still no fix available. My vehicle will not start or run, and is not safe to drive even if I could get it to start. I am being told that it is impossible to fix until the manufacturer releases a repair option. I had to pay not only to have my vehicle towed and inspected by the first shop, but also I had to pay for it to be towed all the way back home (because I was on vacation when this happened) and it is now at a second shop who has confirmed the diagnosis and that no repair is available. This is my primary source of transportation for myself and my children, and I am being told that six months ago this issue was acknowledged by the manufacturer, but they have not fixed it. I contacted the support line for the manufacturer and was transferred six times, and then I was ultimately told that a supervisor would call me back with a solution, but that hasn’t happened yet. I asked if I should have my vehicle towed again to get it to the dealership for repairs and if they could offer me a loaner vehicle and the representative said she couldn’t advise me on that and I had to wait to hear back from a supervisor. I need them to either make a fix available or provide me a loaner or replacement vehicle if they are unable to resolve the problem. I purchased this vehicle in good faith.

The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward. In addition, the contact stated that prior to the failure, the vehicle jerked several times when the brake pedal was depressed. The contact was unable to control the vehicle and crashed into a handicapped sign. The vehicle was towed to a local tow yard. The contact sustained anxiety issues which caused elevated blood pressure. The contact received treatment at the nearby community center by the nursing staff. The contact stated that the failure occurred in the parking lot of the community center. A police report was filed. The car rental agency was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

I have some major safety concerns with my 2022 Jeep Grand Cherokee, specifically with the aeb. Today was the second time that my automatic emergency braking came on while I’m driving down the highway at 60 mph. The first time was in November. The roads were dry, no other cars coming toward me, driving on a straight stretch, with one car a safe distance behind. My Jeep went from 60 to 0 slamming on the brakes so hard and flashing the aeb lights and dinging on the dash. Seat belts locked up tight and gave you a hard fast whip lash forward. Very terrifying like what is even happening?! the car behind me thank goodness had enough time to slam on their brakes and not rear end me! as fast as you could even comprehend what was happening, the lights and dinging stop and you can drive again. I was like maybe a leaf or something blew over the sensor and kind of wrote it off because nothing came up on my Jeep app. Fast forward to today, February 25th. Again roads are dry, no one is coming towards me, driving 60 mph in a straight stretch and wham the auto emergency brakes slam on again! hard brake from 60-0 mph. Aeb lights flashing and dinging, locking seat belts and whiplashing your head forward as you screech to an uncontrolled stop. I had absolutely no control over my brakes or gas! this time I’m livid bc my children were in the car with me! thank goodness everyone was properly wearing seatbelts and in car seats, and I had both hands on the steering wheel, and it was not on a bend in the road because this could have been very dangerous and not ended well! this is not ok and there is nothing at all that blocked a sensor or would have had any reason to cause the Jeep to engage this feature. I should not have to be afraid to drive my Jeep and now it’s literally terrifying to drive it bc you never know if it’s going to happen. It needs addressed and fixed ASAP and all Jeep owners should be made aware of this very dangerous situation!.

I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the electronic stability warning light was illuminated. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact called an independent mechanic and scheduled an appointment. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 36,800. VIN tool confirms parts not available.

The adaptive cruise control and automatic emergency braking have not worked properly for over a year. Sometimes I get a message that the aeb/acc is not working and to see the dealer other times I have a light lit showing it is not working. On some occasions there are no signs of it not working but ate acc works like the regular cruise control and does not slow the car down unless you apply the brake. The car has been to the dealer 2 pervious times with no long term fix it is now there again out of warrantee waiting to be fixed. Last time was 05/06/24.

I was parking in my sister's driveway and car just accelerated in to her house!.

The vehicle came to a screeching stop with no visible reason for doing so. Three cars behind me also had to come to an abrupt and dangerous stop to avoid me. I pulled out of my driveway, began to drive, reached 10 mph, then came to a full brake, causing tires to screech. The speed of traffic behind me was approx 25mph.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact stated an unknown warning light, and the abs warning light was illuminated. The contact was informed that the failure was due to an unrepaired recall. The contact was informed that parts for the recall repair would be available in March. The contact was recently informed that the parts would not be available until the end of 2025. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part was not yet available. The contact stated that the vehicle was at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure several times, and a case was filed. The failure mileage was approximately 89,760.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle stalled. The check engine warning light was illuminated and the "service electronic stability control" and "auto-park disabled" messages were displayed on the instrument panel. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown sensor needed to be replaced. The dealer informed the contact that replacing the sensor might not solve the issue and that the parts that the dealer needed to repair the vehicle were unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 39,000. VIN tool confirms parts not available.

My vehicle was one that was showing symptoms of the current recall. It was still under investigation for recall at the time. That was in February, I have not been able to drive the vehicle due to the brake lights illuminating and never giving correct readings to other drivers. With small kids I do not want to cause a crash. There is still no solution or remedy for the recall while I have a car I cannot drive for 5-6 months. I cannot afford to just buy another vehicle. I have had to replace the battery due to the brake lights draining both batteries (there are two).

2019 Jeep Grand Cherokee overland that has been issued recall 94b (24-v-838) with no remedy currently available. While driving this vehicle, it displayed a message to stop and turn off vehicle as it will be shutting down soon. Without further warning, the vehicle shut down, all power, lights etc, while driving at posted speed of 55 mph, which resulted in the need for the driver to pursue action to avoid what could have been a serious accident. The active error codes indicate an issue with the hcu/abs module, which is what was recalled. Jeep has not provided any assistance during the 5 months since this recall was issued. This recall should be upgraded to a mandatory do not drive recall with a loaner vehicle to be provided by Jeep until a remedy is determined.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 22v426000 (service brakes, hydraulic) and 24v838000 (service brakes, hydraulic); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving downhill at approximately 20 mph, the steering wheel seized. The contact was unable to turn the steering wheel to the left or the right. The vehicle later returned to normal functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, no cause for the failure was provided. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect on NHTSA campaign number: 22v426000 (service brakes, hydraulic). VIN tool confirms parts not available for NHTSA campaign number: (service brakes, hydraulic).

I am writing to formally express my frustration and deep concern regarding recall 94b, which affects my 2019 Jeep Grand Cherokee altitude and currently has no available remedy. This recall, as confirmed by fox Chrysler Jeep in southfield, mi, directly impacts critical safety features, including the anti-lock brake system (abs) and other key functions essential for the safe operation of my vehicle. Given the severity of this issue—especially during michigan’s harsh winter months—I find it unacceptable that no resolution is currently available. Fox Chrysler Jeep has verified that all warning lights on my dashboard are related to this recall, yet they have informed me there is nothing they can do at this time. As a loyal Jeep owner, I am extremely disappointed that stellantis has not yet provided a solution to an issue that directly compromises my safety and that of others on the road. Given the circumstances, I am requesting immediate assistance from stellantis to explore options for getting out of my current vehicle and into a new or used vehicle that is not subject to such serious, unresolved recalls. I cannot continue to drive a vehicle that poses such a significant safety risk, and I believe stellantis has a responsibility to provide a viable alternative for affected customers.

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 10 mph, the wheels locked up. The contact was unable to identify which wheels had locked up. The vehicle began spinning in circles, and the vehicle crashed into a guardrail. The abs warning light was illuminated. The contact was able to continue to drive; the driver sustained injuries to the head and lower back, and medical attention was provided. The air bags did not deploy. There was no reported fire or police report filed. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 98,000.

The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While on highway, wipers, lights and horn began on their own. Then car shifted to neutral and brakes failed. I was going 70 miles per hour. I was able to get off the highway and have the car inspected by a licensed mechanic. It is the electrical computer or tipm. The car is unable to start. This issue is a very dangerous safety issue.

See all problems of the 2014 Jeep Grand Cherokee 🔎.