Carrier/rack Problems of Jeep Grand Cherokee - part 2

There was a recall relating to collision gas tank fires. The Jeep dealer installed what was supposedly a "trailer hitch", as a solution to the safety recall. When I offered to pay for an additional installation, of a Jeep trailer hitch related wiring harness, I was told that the just installed trailer hitch could not be used as a trailer hitch! so, my questions and concerns are "what did the Jeep dealer _really_ install and can this installed part be safely used as a regular or factory/dealer installed trailer hitch? also, according to some pennsylvania newspaper articles - there's another Jeep recall relating to collision gas tank fires. Only, this time the unacceptable "solution" will be to "buy back" the Jeeps for some dollar amount above the retail/book value. My daughter bought her Jeep as a documented "one owner and below 40,000 miles" deal. She has invested several hundreds of dollars to ensure the Jeep was road worthy and capable of being driven over 100,000 miles. What do you advise us/our daughter to do? NHTSA prior inquiry didn't provide a functioning website to learn my tracking number/odi.

Sunroof shattered while driving down highway on 2015 Jeep Grand Cherokee. Sound of large crack then it shattered. Took it to certified Jeep service provider (ancira Jeep, san antonio, TX) and paul, the service manager, said he had never seen anything like this and something must have hit it. There's no way it would have just exploded. Nothing hit it - it shattered due to excessive heat. I have called Jeep, who says they must stand behind the recommendation of the dealer and it is not a safety issue or faulty product issue. It is my responsibility to fix.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

My intial issue with my 2007 Jeep Grand Cherokee was the vehicle would lose power when shifting into the next gear either when going up a gear or when you were slowing down. It would make a loud cracking sound when this happened. I already had a sensor replaced to try and correct that issue but it didn't work. Then in addition, to that the Jeep started stalling out on me. I periodically have the traction control light, esp bas light and engine light on. I have called Chrysler about my concerns with having to drive an unsafe vehicle which I believe is related to their p41 recall with no satisfication. I have codes b2185 and u0401 in the computer of my Jeep which came from my local mechanic. Chrysler is no help. The ironic thing is I have 2 - 2007 Jeep Grand Cherokees. The second one isn't much better. That one periodically has issues also with losing power. When is Chrysler going to be forced to take responsibilty for this recall? they are forcing people to drive unsafe vehicles and put themselves and their families lives at risk.

See all problems of the 2007 Jeep Grand Cherokee 🔎.

I own a garage kept, 2005 Jeep Grand Cherokee limited 2wd with approximately 80,000 miles. 3 of the 4 interior door handles are severely cracking making it difficult to open the door. This is a safety concern because once they full break, the door in unable to be opened from the interior. Cost to repair each door is over $800. I contacted Jeep customer support on 6-22-15, but was told this was not a known issue and that there was no assistance they could provide in repairing the door. This is a well documented safety issue and needs to be address so that consumers can get assistance in dealing with the safety problem.

See all problems of the 2005 Jeep Grand Cherokee 🔎.

The plastic trim panels on the two passenger doors began to crack mainly around the door handle but in other places also. They cracked so badly that the door handle had nothing to hold on to and just fell off. The passengers can not get out of the car from the inside. This is a major safety concern. I did contact Jeep several times but they are claiming this is not a defect. Perhaps one handle falling off is not a defect but when it happens on multiple handles in the same car ant to multiple owners, it sure seems like a defect to me. Based on information on the internet, this problem is far reaching with the door trim panels on Jeeps.

Oct 7, 2014: NHTSA 14v-391 or fca p36 safety recall repair was done at a local Chrysler Jeep dealership. Apr 30, 2015: vehicle taken to same dealership to check a buzzing sound in the rh sun visor area, service technician could not duplicate the customer complaint. May 19, 2015: sudden acrid smoke odor detected while driving, pulled to curb and turned off motor. Some smoke inhalation but no burn injuries to driver. Noticed black and white melted areas on rh sun visor, rh vanity mirror and rh headliner. External roof area above the rh sun visor had approximate 3" crack and the paint was split open from the extreme heat, digital photos taken. On Jun 30, 2015, we learned the "the source of the fire was not related to the p36 repair, but was for another cause". On Jul 10, 2015, we learned the p36 repair plastic shroud was intact and the cause of the fire was found in the wiring harness above the sun visor in the headliner area. Chrysler Jeep denied our warranty repair request on Jul 24, 2015, because the source of the fire could not be traced back to a factory defect in materials or workmanship. On Jul 27, 2015, our local Chrysler Jeep dealer decided to repair our vehicle, at their cost, because we were valued customers, but the decision came the same day a letter was read by the dealership general manager that said we may pursue a remedy using the California lemon law. We found there were more than 91 other similar incidents in 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles, and at least 8 more experienced fires after the p36 safety recall repair had been completed. We encourage NHTSA to have fca install circuit breakers in vanity lamp wiring harnesses for 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles. Our vehicle repair was completed after 13 weeks, on Aug 18, 2015.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

I have a 2011 Jeep Grand Cherokee overland. There are currently 42,000 miles on this vehicle. I went to a shop and tried to have the rack and pinion replaced. And I was told the all the four axle spindles are rusted so badly. The professional in the shop had to spend lot more hour to figure out an other way to remove the parts without touching the spindles. I was told that it was impossible to unscrew the axle nut out from the spindles because of the rusts. This problem is still unresolved. And it would prevent the process of future parts removal. I strongly believe Chrysler should issue a recall or a free repair for this issue. Thank you!.

See all problems of the 2011 Jeep Grand Cherokee 🔎.

The inside of my right rear door cracked all the way in. To replace it they quoted around 600. 00. Which the inside of the door are cheap made. So it's a safety hazard for my passengers.

Was notified by service dept. That the crossmember of the frame that supports the transmission was cracked /broken due to excessive rust and needs to be replaced cost=$800. 00 seems unusual at this time&mileage. Thank you.

Just found this site: same story ¿ 2005 Jeep Grand Cherokee with a 4. 7 liter v8. Both rear door panels ¿ door handle areas are cracked and broken with pieces missing and the front door panel door handles are showing signs of cracking. Recall is needed for this obvious manufacturing defect.

I was entering a parking lot when I saw another car exiting. I pressed down on the brake and the vehicle went into sudden rapid acceleration. I pushed harder on the brake and the car sped up to at least 60 mph. I hit the car that was coming out of the lot because I could not stop my car. The car that I hit hit a parked car. My vehicle then sped ahead hitting another car because I could not stop. I sped over the railroad tracks and my car finally came to a stop in a shopping center. This was the last experience with sudden rapid acceleration in this Jeep. No one in my household has driven the Jeep since. My daughter experienced the same rapid acceleration in February while she was parking. She was going in reverse to park between two parked cars. The Jeep accelerated so rapidly she hit the car parked behind. The parked car she hit was totaled. The dealer could not diagnose the problem and Chrysler dropped the case. In my case Chrysler sent an inspector to investigate the problem. Chrysler determined that that they would not change their previous position and denied any mechanical defect. We have a car we are terrified to drive. It cannot be repaired because the mechanical defect cannot be diagnosed.

I am wondering how there hasn't been a recall on the Grand Cherokee interior door handles. My car has only 67000 miles and all four door handles are cracked. The back two are being replaced because they no longer work. This poses a serious problem in the event of a crash since rear occupants would be trapped in the vehicle. Performing a search online and this is definitely a widespread issue for the Grand Cherokee.

I bought my vehicle in Dec 2014 from a used dealer. Passenger side interior door handle had small crack as well as driver side interior door handle. On 2/19/15 while exiting vehicle, driver's side interior handle cracked significantly and was very loose. Since then, passenger side door handle has cracked very bad also. This afternoon 8/10/15, while getting back into my vehicle the entire drivers side door interior handle fell completely off and into the street. This presents a seriously hazardous condition, if the driver of the vehicle can not exit the car without rolling the window down then reaching out of car to open door using exterior handle. If an accident occurs and my vehicle flips onto its passenger side. I can not exit the vehicle at all! unless I climb into the back seat and open the drivers side rear door. This is very serious. Jeep chrsyler needs to replace all interior handles on this vehicle ASAP, as there are numerous complaints about the same issue.

The door handles and plastic surrounding the door handles have cracked and door handles are broken. This is a safety problem or recall. If you get trapped in your Jeep and the door handle breaks then there's no way out from that door. My Jeep is in great condition hardly any wear and tear. This is defective lemon material. It just crumbles.

I have a Jeep Grand Cherokee limited, 2005. The rear right door handle cracked and upon exiting of my family member, the hand simply broke off. In the past week, I have been experiencing a threatening to break of the driver's side door handle. I am the only one driving my Jeep and I worry that when I have my grandchild in the vehicle and the rest break as it appears they are threatening, exiting the vehicle will be an issue. I have contacted both the dealership in my town as well as crysler regarding this issue and I was informed that I would have to replace the door panels rather than the actual door handles. The dealerships are kicking the can down the road and this is dangerous for them as well as the customers. Crysler needs to deal with this issue before it becomes a real problem.

I was driving my vehicle when I noticed a small amount of smoke that seemed to be coming from the air system. Someone then exited my vehicle and the smoke billowed and I noticed fire on the passenger side sun visor area. I pulled my vehicle over and upon trying to exit the vehicle, noted that there was smoke coming from both sides near the side impact airbags and throughout the car. The fire was contained mostly to the passenger side, interior, but also went through the upper metal roof and was smoking exterior and causing the paint to bubble and crack open. Fire was put out by the local fire department and no injuries. Most of the damage is on the passenger interior and exterior, but other unknown damage and white dust was seen near the airbag areas too. Sidenote - the current recall on the passenger side sun visor for this vehicle was repaired at the local dealership 3 weeks ago.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

My vehicle shut off going over a bump in the road. My vehicle has done this on numerous occasions, twice in the middle of intersections and once on a railroad track. I was sent an important safety recall notice from Chrysler (notification code p57) approximately 3 months ago and have not heard anything since then and this issue has progressively got worse over the last several months. I did contact the local Chrysler dealership and they had no information to provide and I also had my vehicle in to be serviced for this issue about one year ago with no issue identified by riverside auto group in marinette, WI. I also called Chrysler at 800-853-1403 and they had no update on this issue or any idea when this recall would occur to fix this issue. I cannot afford to purchase a different vehicle and this issue has become a safety concern for me and my family. What recourse do I have here? am I expected to continue driving a vehicle with serious safety issues with the ignition switch just because Chrysler is not addressing this issue in a timely fashion? does the NHTSA have any other recourse I can take on this? I am certain I am not alone with this issue and I would hate to see someone get hurt or killed, because of the lack of prioritizing by Chrysler.

See all problems of the 2008 Jeep Grand Cherokee 🔎.

All 4 interior door handles are cracking and breaking at the base of the handle. I can barely get out of my Jeep opening from the inside, and I have to get out to let my son out at school. My children must wait for me to open their doors, and if I were to get into a collision and my car on fire, I would in no way have time to roll my window down, get out, then let my kids out before an explosion of gasoline and other fluids engulfed my vehicle. This is not normal wear and tear, or the driver handle would be the worst, for it is most used. The driver handle was the last to break, and I'm not happy for the money I'm soon to spend, especially when I search online and find so many others having the very same complaint.

2007 Grand Cherokee repeatedly lost engine power, power steering and braking. Unclear on loss of airbags. Vehicle taken to bob caldwell Jeep dealership in columbus, OH. We were informed that no recall existed for that year/model. When we returned home we received notification for Chrysler regarding details of recall. Immediately called dealership and they were like "OH, that recall". They had given us a $4000 quote to repair the problem prior to our bringing the actual recall notification for Chrysler. Caldwell then told us that no part existed and they couldn't help us. Today I contacted Chrysler and received a reference #693786. It is supposed to track the non manufactured part when it actually ships at an unknown future date. Chrysler is not able to remedy this defect within a reasonable time. . At this point actually they cannot fix at any time as part does not exist. This situation puts my family at great risk. Chrysler states Jeep is safe to drive. . . Let's hope so for our sake.

Driver side interior door handle has completely broken off. The other 3 door handles have also started to crack and become loose. It starts with a crack in the plastic, the crack then turns into a hole above the metal handle. The actual metal handle itself then loosens up and completely comes off. This is a serious problem that many other 2005 Jeep Grand Cherokee owners have had. It's not from excessive use, it's a manufacturer defect. I cannot get out of my car unless someone open the door from the outside. I would assume this is a serious safety hazard considering it traps the operator inside the vehicle.

On Saturday morning after pulling out of a parking space my car stalled and lost power steering. I put it in park and restarted engine it was fine. Went to other store, parked it and the same thing happened once I returned to leave. When I got home I shut off the ignition switch and after app. 8 seconds I heard a sound coming from behind the fuse box area or at least behind that area . Sounded electrical "vooop, vooop" I also noticed when going up an incline around 30 mph the car had a huge delay, I had to push the gas pedal practically to the floor, and than it kicked in and zoomed off. I felt like I was loosing power and than the car took off on its own! crazy feeling!!! I feel as though the computer that is in charge of the car is out of wrack and the car has become inconsistent to drive because of what could occur next. I also lost brakes this winter while driving due to brake booster failure which eventually became a recall. I was scared then and I'm afraid this incident may result in something bigger and worse. :(.

My daughters Jeep just failed state inspection due to severe cracking of the tire next to the rim. All 4 tires are goodyear wrangler st 225/75/16 104s. The tread depth is still very good however they will not pass state inspection due to the large cracks totally around the rims. A tech at the local Jeep store told me that this is a huge problem with these tires. He stated that this problem goes way back. The local goodyear dealer (sullivan tire) will not do anything to help. Goodyear used to be one of the best tires, what happened? it seems that all of the other tire companies offer a much better product. No more goodyear tires for my family!!!.

See all problems of the 2002 Jeep Grand Cherokee 🔎.

The housing surrounding the front driver and passenger interior door handle has cracked and broken away resulting in compromised exit from the vehicle. This is a very common issue among 2005-2010 Jeep Grand Cherokee vehicles and should be recalled buy Chrysler. The 5-6-2014 date is when the passenger door occurred which resulted in me inspecting my driver side showing the driver side was severely compromised.

See all problems of the 2006 Jeep Grand Cherokee 🔎.

About three weeks ago my 7 year old granddaughter tried to get out of the Jeep and door handle was plastic was cracked and just hanging. This past week end when we had the grandchildren again my husband mentioned the door handle was broken and could not exit the vehicle from that door. We decided to look at all the door handles are all cracked and broken. I decided to research online and this problem has been going on and neglected for years. If an emergency occurred we would be trapped in the vehicle. This is a safety hazard. I was very upset. We purchased this vehicle less than a year ago and was in excellent condition because had one owner. Why was this not recalled, the plastic is too thin to support the handle!!.

The passenger side door handle has broken completely due to the collapse of stress cracks in the plastic. The fracture caused a minor laceration on my right hand. The same incident happened a few days later to the right rear door and I noticed that the remaining doors have major stress cracks in the same place and are not safe to operate. We must open the window to operate the outside handles to exit the automobile. If an accident occurs all passengers ,especially children and those unable to reach the outside handles quickly, would be at serious risk of injury or death. I talked to the dealer and to a Chrysler representative and was told they were not aware of the safety problem and did not offer any helpful solution other than to replace the four door panels at my expense. I will have to do the repairs because of the high risk to my family however it is not fair that a large company in the us can ignore such a major safety risk to it's customers. Hopefully an accident does not happen, particularly affecting children or seniors, before they seriously address the defect. This is obviously a serious safety issue and based upon the number of concerns raised throughout the internet it definitely affects many people. I believe it is the responsibility of the NHTSA to protect us from large companies that knowingly place us in a serious safety situation. Please do what's right and issue a safety recall in order to keep us safe.

Since we purchased this vehicle, the rear door handles and the passenger door handles have been cracked. Over the course of us owning the vehicle for the past year the rear door handles no longer open from the inside. This is a not only a problem but a safety issue because if there would be an accident or a fire or anything people in the back seats would be stuck in the vehicle. I have read many, many similar issues regarding this issue and how Jeep refuses to fix it unless you buy a whole new door panel which can be up to $600 a door. Chrysler should really recall these vehicles, it is a terrible design and something needs to be done.

We purchased a second hand Jeep 2005 Grand Cherokee last may 2013. It was a one owner one driver vehicle. By the looks of the interior there were no other passengers ever in the car. Very clean and unused. By December 2013 we noticed cracking and breaking around the passenger and rear door handles. We utilize the rear doors for our grandchildren. By February 2014 the rear door behind the driver had broken and has apparently unattached the mechanism that opens the door, which now is unable to exit the vehicle through that door. When this incident occurred I went online and saw that it was a common defect with this make and model. I contacted Jeep and Jeep dealer. No one responded back from complaint from Jeep. The dealer told us it would cost $550 per door to repair. When I contacted Jeep I asked how many casualties does it take for a recall. My granddaughters sit back there and could never exit the vehicle in an emergency situation. The handles are made of plastic as is the piece it is connected too. They actually sell replacement repair kits for this on line and dealership where we purchased said it would replace them for a large fee if I purchased the repair kit. Since this is a known defect and safety issue I don't feel we should have to pay to repair something that should have been a manufacturing recall. If the vehicle would catch on fire there would be fatalities. . The strongest handle is the drivers door?? which means it would take a lot longer for this one to break, do you think they knew this when manufacturing??.

Took Jeep in for recall recall completed some odd miles down road 4wd low would not engage took back to dealer after internet findings of a bad recall( they make some by pass software instead of actually fixing the computer chip that cracks in transfer case) anyway they reset worked for a week mayb and again low didn't work anymore back to dealer they had new software Jeep was reflashed on way home service 4wd system light on all the time took back to the dealer they reflashed it again n told me they'd have to contact Chrysler if it happened again went out started Jeep lights back on and back thru the door into dealer now I gotta wait for some star technicians to come look at it who nos how long that'll take. Fighting with them over this recall for years is rediculous if they woulda just fixed it the right way I'm sure these issues wouldn't happen. O and also the interior door handles are junk plastic n break n will cause u to be unable to safely exit in a fire!! this recall has takin to long to get fixed n Chrysler should do something about it!!.

Door handle on 2005 Jeep Grand Cherokee laredo seems to be ready to break on driver door. I can see a sort of pin cracking through the door itself. This is a safety issue that needs to be fixed immediately. Notified Jeep dealer in concord, nc and I was told that I would have to buy a new door panel assembly to fix this as it is not under warranty.

The Jeep grand cherokee 2005 and up has inside door panels made of plastic ,and the door handles which allow opening the vehicle doors for the inside are attached to this weak plastic panel. Over time the door handle plastic attachment points began to crack and break away , eventually causing the opening handle to fall off,and the door is then not able to be opened from inside. In the event of a crash or fire in the vehicle while this condition exists , the occupants at those doors would be unable to escape the vehicle thru the doors with this problem. Chrysler service states that there are not enough complaints regarding this for them to assist me in any way, to repair this all the inside door panels must be replaced. Chrysler customer service # 1-800-992-1997.

Driver side door handle fell apart when opening door. Two years earlier, rear passenger door did same. Front passenger door also cracking. Real safety hazard. Can not exit vehicle with window rolled up.

Plastic door handle casing is cracked on front driver door interior. Plastic door handle casing is completely broken on left rear passenger door interior, causing door handle to hang and be unsafe to use. No incident caused this other than a passenger simply trying to open the door to exit. As it remains, the rear passenger can not safely exit the car due to this problem.

Driver's side rear inside door handle broke, making it impossible to open door from the inside (major safety issue). Upon inspection, I found that the plastic surrounding the handles on both passenger-side doors are also cracked in the same spot, they will soon fail. Called dealership (farrish, in fairfax va), they said Jeep wouldn't do anything for me as out of warranty, and entire door panels would need to be replaced at $780 each (note: not the dealership's fault). Given the number of complaints on this and other websites, it is clear Jeep is aware of this issue and has decided to to address it, despite the obvious safety implications. Furthermore, they have refused to offer the handle as a separate part - replacing a door panel with another one with a similarly defective part is not economically feasible, and doesn't seem like a real solution as the new part is just as likely to fail as the old one. A recall should be implemented. The problem is so widespread that there is now an aftermarket solution (door handle replacement kits) designed specifically to address this problem, but you can't get them installed by the dealership.

My passenger was getting out of car, opened the and all the plastic around the doorhandle crack, which now is a safety issue because cant use the handle to open the door, incase of an accident passenger is unable to exit, I am single with no children so the other doors arent hardly used, there is no reason it should be weak, so I called the Chrysler group to inquire about another recall I received, and mentioned this to them, they told my Jeep wasnt in the recall, but have the dealer check the door, when I take it in for the other issue, and have them diagnosis it, to see if its a manufacturing defect. . . Which I asked if it is will it be paid for, they couldnt answer, they kept saying, maybe they could cost assist me. . . I dont understand there are so many complaints with this issue, plus its a safety concern, because most arent paying to get it fixed, well I have appointment next week . . I let everyone know how it turns out. . My Jeep only has 75,000miles on it. Brooke.

The rear door handle broke off. The other 3 handles have cracks in the cheap plastic. Passengers cannot get out of the vehicle without someone opening the door from the outside. This is a safety hazard and I fear that in an emergency, this easy fix could cost someone's life. Jeep does not recognize this as a problem and does not offer a recall. After doing some research, there are hundreds, if not thousands, of other Jeep owners that have had the same problem.