Jeep Grand Cherokee owners have reported 3 problems related to electrical infotainment video (touch)screen/monitor/unit (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that 10-minutes into driving at various speeds, the infotainment display screen became inoperable. The contact stated that there was a beeping sound coming from the display. The contact also stated that the seat and steering wheel heater functions remained activated. The contact stated that he veered to the side of the road to restart the vehicle, but the failure reoccurred. The vehicle was driven to the dealer where it was diagnosed and determined that the control display needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.
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Tv screen delaminated on its own.
The contact's wife owns a 2020 Jeep Grand Cherokee. The contact stated that the infotainment system screen display had delaminated, and there was approximately a 1-inch-long bubble on the upper left edge, and on the upper left and upper right areas of the screen. The contact stated that infotainment screen display image was distorted, and the buttons were intermittently inoperable. The local dealer was contacted, and an appointment was scheduled for inspection. The vehicle was not yet inspected or repaired. The manufacturer was contacted, and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 40,000.
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