Equipment Problems of Jeep Grand Cherokee - part 2

Cam shaft and yes it is available to be looked at. The vehicle was misdiagnosed multiple times and sent back home with the same error code while fixing other items that were not the root cause of the issue. The engine light was on with the misfire code when I brought it in and was repeatedly sent home and within 20 miles the same code returned.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

Emergency electric brake system has set up a number of times on its own always when it was parked. I was towing the car behind a motorhome ,it is 2024 Grand Cherokee Jeep summit with approximately 6600 miles on it ,the electric emergency break system set up going down the road at 50 mile an hour behind the motorhome. The motorhome has 650 hp engine. I didn’t even feel the brakes set up on the car. I saw a lot of smoke behind the motorhome . I pulled over and it turned out the electric brake set and I couldn’t get it to release. I called the dealer where I bought it to see if they could tell me how to release it. They referred me to Jeep, I thought sure that they’d have someone but they referred me to a Jeep dealer in santa fe, new mexico the dealership had a tow CO haul it to the dealership and told me tow ins were 3 to 4 weeks out before they could get in and look at them . After a month and they had not looked at it I had it hauled to mike shaw Jeep where I bought it. My concern is that had I been driving that car on interstate highways in colorado 75 mph or states where it’s 85 miles an hour and the brake set up I’m going to be in the ditch or in the front of another vehicle killing my self and family or someone else family. This Jeep needs to be taken off the road before someone is killed. I refuse to drive it. Or let a family member drive it. Have had no satisfaction from Jeep dealers. I had to have a car to drive so I had to spend another $60,000 for a car. .

See all problems of the 2024 Jeep Grand Cherokee 🔎.

My 2023 Jeep gc overland 4xe was at the Jeep service center for the same issue in a week. I get a service throttle control warning, cel, then every warning light on the dashboard lit up. It happened on my driveway the other day and I would not drive. I had Jeep roadside tow it to a Jeep service center. On 7/9/2025 I picked up the Jeep. Service tec said no open recalls, no software updates and the throttle body module was reprogrammed. A 14-mile test drive was done and the codes did not return. Shortly after pickup, while driving at 65 mph on the thruway, I got the same error message, service throttle control along with a check engine light and all warning lights again lit up. The Jeep displayed a reduced power warning, and many other warning but I didn’t have time to look at the dashboard. The vehicle slowed to a crawl in limp mode at 23 mph, the steering became very heavy and slow to respond. I was able to quickly move over to the shoulder, and I was almost rear ended by a tracker trailer. I got off the thruway, shut the engine off, then back on and was able to get full power back. I immediately drove it to the dealership service center. This is not safe vehicle to be in and there are many other reports of this happening.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

Radio camera is feeezing when in reverse and saftey isn’t working … radio randomly shuts off and turns on … won’t allow any functions to work when it’s frozen including camera and backup safety assist.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The air conditioner compressor blew at 58,000 miles. No certified Jeep dealership in the area had the equipment necessary to replace it. I went to an autobody shop with that capability who said at that mileage this should not have happened in a well maintained car. It is $3000 to repair. This happened mid summer with high heat temperatures and no cold air. This put me at risk for hyperthermia as well as my dog. Oliverian auto in pike nh confirmed the issue. No warnings from the car, just no cold air, only hot air. First happened in July of this year.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

The screen for the navigation, radio, climate control etc is delaminating and now not working properly. Also it is getting difficult to see the screen while driving. Car is available for inspection. And no warning…it started to delaminate slowly and now it has begun to delaminate spread quickly.

Unsafe, defective vehicle & refusal to remedy vehicle: 2023 Jeep Grand Cherokee 4xe overlander VIN: [xxx] purchase date: [xxx] dealership: route 18 Chrysler Jeep Dodge ram, east brunswick, NJ I purchased this vehicle new in June 2023. From the first weeks, it has displayed severe, life-threatening defects that make it unsafe and undriveable. Despite presenting it to seven authorized Jeep service stations and contacting both the dealership and Jeep/stellantis repeatedly, no effective repair, replacement, or buyback has been provided. The SUV has just 1,000 miles yet has been out of service for over two years, resulting in substantial financial loss and hardship. Safety defects hvac/defrost failure: after 20–30 miles, the a/c stops cooling and blows only hot air. The blower often shuts off completely, fogging the windshield and reducing visibility to zero. Jeep has acknowledged this defect under NHTSA recall 24v111 (manufacturer code 04b), but no remedy has been made available. Hud mirror glare: the head-up display mirror is misaligned and reflects light from headlights, streetlights, and sunlight across the windshield, producing blinding glare and making safe driving impossible. Failed remedy attempts seven Jeep service centers refused long test drives, logging less than 5 miles even though the hvac issue occurs after 30–50 miles. Route 18 staff admitted seeing the hud glare but told me to “tint the windshield. ” management was dismissive, and Jeep/stellantis corporate has ignored all follow-ups for over two years. Impact and remedy requested I have paid tens of thousands in loans, insurance, towing, storage, and rentals for a vehicle I cannot safely drive. I request an immediate buyback or full refund, or replacement with a safe, defect-free vehicle, plus reimbursement of all related costs. This Jeep is unsafe and abandoned by dealer and manufacturer. Regulators must act now before more consumers are harmed. – [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552.

We were just driving on the road when the passenger head rest deployed forward. We were not hit or parked anywhere, just normal driving through town. This sent a slight tingling sensation around back of neck and spine, now just sore later in the day.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

My husband was driving down a state road when the car shut down. He started the SUV back on & we where fine. 2nd time I was driving on the interstate [xxx] ) when the car shut off & the dashboard displayed "shift to park". I kept control of the car put the emergency lights on & got of the way. Waited a few minutes & the SUV started back took me home the next day I took it to the dealership they replaced the transmission. I got the car back Friday [xxx] drove it home & on Tuesday [xxx] put 93% gas in the car was on my way back on [xxx] . Stopped at a light with my grandson in the car & the car started to shake a little shut off again the dash indicated "shift to park" I turned the car on & off a few times finally after about 5 mins it started & I was on to my destination. At my destination I turned the car on 3 times. Started with out a problem. Got on the road headed back home. At the same spot, the car shut down again for the 3rd time. Dash again stating I need to "shift to park". This is the very dangerous. I had the car towed to the Jeep dealership & there it is waiting on a diagnosis as to what is wrong with my beautiful 2017 Jeep Grand Cherokee. Please find a way to fix this issue. I dont want to get into a serious car accident because of this crazy issue. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle will randomly shut off with "shift to p" message on dash. No warning lights or errors found very unsafe to drive.

Sun roof shattered.

Entertainment screen is delaminating. Other VIN’s have this issue and a recall. Jeep will not acknowledge that recall for this VIN.

While driving down the road my car randomly shifts into neutral and won’t start back, when I finally get it to start back it won’t shift.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Defrost not working (hvac).

The front passenger seat active head restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest deployed. There were no warning lights and no issues which would have warned us of this deployment. The vehicle has been maintained by the dealership since new. I have an appointment with the dealership for the warranty repair. On June 12 2025.

Pass. Side active head restraint deployed unexpectedly. Dealer replaced part under “warranty extension x88”. When I contacted Jeep manufacturer: 1-800-334-9200, I was told the manufacturer will not replace the driver side head restraint until it self deployed! an accident waiting to happen! my wife and I travel a lot, pulling a travel trailer, so I now have a fear that this active head restraint will also self-deploy. Shame on the manufacturer. I won’t be considered an “acceptable risk”. Please help me convince the manufacturer to stand by their warranty. Thank you.

I was stopped in traffic at approximately 16:00 on Tuesday 5/27/2025. All of the sudden the drivers side headrest deployed with force, hitting me in the back of my head and pushing my head and neck forward. Since the incident I am experiencing pain in my neck.

While driving I received a pop-up message on the head unit advertising sirius xm. I had to clear this pop-up message while driving in order to continue using my map. I need to be very clear that I was driving at speed with a navigation route set and the map was obstructed by an advertisement that I had to touch the screen with one hand left on the wheel to click a pop-up ad. This was not a message from any attached devices. This was a system message from the infotainment unit.

Passenger side active headrest activated for no apparent reason. There was no warning for this. When I contacted Jeep dealer I was told that they were “aware” of this, but it wasn’t a recall item. ??.

The power lift gate automatically open, and will not close with the key fob, or any of the buttons inside the vehicle.

Vehicle had complete system shut down while driving. Multiple warning lights came on and vehicle went completely dead. I could have been severely injured or killed if I had been on a highway or if other cars had been behind me. Jeep stated that it was an airbag sensor. Upon picking up from dealership (may 30) warning light came on stating "service vehicle electric hybrid system". Jeep states this is a software issue with no known fix and that engineering has been notified of problem. Since that time the air conditioning stopped working and warning light continues to come on. Vehicle has been left at dealership as not confident in safety of vehicle.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.

My Jeep Grand Cherokee 2022 4xe lost power while I was going 65 miles per hour on the freeway. I had great difficulty getting to the side of the freeway nearly being struck by other drivers. I had no power steering and no way to put my hazard lights on when the car lost power. The Jeep is still not drivable at this time and is at the dealership.

My car was showing a "service hybrid system" warning light in the months of April and may 2025 intermittantly along with a slight loss of power. I took it to the dealership and was told its a software issue but it's fine. Stellantis is aware of this issue but there is no fix. I brought it back a week later with the same concerns and reading the document the dealership gave me - the 95b recall fix apparently crashed communication modules with my orc. I expressed safety concerns. The dealership once again cleared codes and told me it was safe to drive. One week later on may 8, 2025, I was driving home from work. Without warning, the car locked up and went limp in the middle of the road. I went from 35mph to 0mph without seconds. I luckily was not rear ended. The dealership opened up another case with star. I have since gotten rid of the car due to continuous recalls and issues. I did not feel safe in this car and I feared for myself as well as others on the road. I am only taking the time to report this because there is no fix, my dealership repeadily gave the car back to me (in the notes, it was to be returned to me on 5/12 with no fix), and others are having the same issue.

My Jeep is a 2024, with just about 12,000 miles. On Monday, may 5, 2025. My air conditioner stopped working. It was only blowing out warm air. Now I’m told there’s some kind of ac leak and it will take 2-5 days for parks and a full day to repair. After reading reviews. This is a known issue with 2022 Jeeps. This needs to be an issue with 2024. This is my 3rd Jeep and I’ve never had issues like this.

Monday 4/28, as I was driving at approx. 35-38 mph the vehicle came to an abrupt and hard stop, like someone just pounded on the brakes, the engine ceased running. A large red wrench looking icon and something about the battery flashed very quickly on the screen. After a matter of time (please note this was very frightening,, and am unsure of the elapsed time) the car restarted and I continued very slowly to a corner where I could pull off the road and contact the dealership. At the rate of speed I was traveling I was forcefully slammed into the steering wheel, there were cars behind me and in the adjacent lane. My dog in the rear compartment and in her kennel was also forcefully thrown. This vehicle has had on going battery issues and many others as well. This is not the first report I have filed. Vehicle has been at the dealership for one week, I had to insist upon a loaner which they could not provide. Jeep has a program for a comparable vehicle which they set up and which has not provided a comparable auto. I have had no word from the dealership as to repair and issue found. The ongoing safety issues with this vehicle and it's battery system are totoally unacceptable for me. The Jeep has spent 3. 5 months from 10/14-mid 01/15 parked due to fire or explosion possibility. It has been in the shop repeatedly for up to two weeks at a time with heating and cooling issues. This latest is just another in a long stream of problems unaddressed proprerly by the Jeep corporation. As the vehicle is still in the shop at the dealership I have no items to download at this time.

I was changing my right rear tire due to a nail on a slight slope in my driveway and I had a roll away incident. The top of my driveway is a slight slope and then changes to fairly steep. My vehicle rolled off of my jack and jack stand and continued into the street. Fortunately there was no damage other than extreme stress.

The screen has delaminated and is not functional. If on while driving it goes haywire and has to be turned off. This effects hands free, gps, climate control, etc. This is a known issue with these Jeeps but has not merited a recall as of yet. It needs to be recalled.

[xxx]. . . While driving the vehicle on the [xxx] the vehicle stopped and would not move. . . All systems failed. Warning lights, (flashers) would not work. Cause of failure was later determined to be a malfunction in the electrical system. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the totally integrated power module (tipm)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [xxx], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known tipm-related failures. Despite this, the authorized dealership (madison Chrysler Dodge Jeep ram) has refused to test the tipm, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: water pump, thermostat, and oil pressure unit replaced (Feb 2024) rack and pinion, control arm, wheel hub replaced (Jul 2024) rear brake caliper seized (Aug 2024) radiator failure (Apr 2025) the vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with stellantis (case [xxx]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the NHTSA investigate potential tipm-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2013 Jeep Grand Cherokee 🔎.

I am writing to bring to your attention a matter of significant concern regarding my recent visit to your service center on April 22, 2025, for a scheduled appointment to replace the driver's side rim and two front tires. Upon post-service inspection of my vehicle, I observed that the newly installed front tires were bridgestone, rather than ironman, which are consistent with the original rear tires. It appears that the service department took the liberty of replacing the front tires with more expensive bridgestone models without prior consultation or my explicit approval. After addressing this issue with the service manager, the initial compensation offered was limited to a few complimentary oil changes and tire rotations. Subsequently, the manager contacted me with an offer of one new bridgestone tire for the rear, contingent upon my purchase of the other tire. I declined this offer, having recently invested approximately $4,000 in various services and brake work. In a third communication, the manager proposed to provide new front tires to match the existing rear tires. These fluctuating offers have left me perplexed and frustrated, as I lack both the financial resources and time to engage in such negotiations. I regret to inform you that I find this resolution unsatisfactory, given the unexpected change in tire brand and the associated increase in cost. This situation has caused considerable inconvenience and warrants a more appropriate resolution. Service date 4/22/25 r/o [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Car unexpectedly shifted into neutral without me switching gears while driving.

The abs and traction control lights are on. There is an open recall for this, but according to stellantis, this Jeep is not part of the recall.

From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar recalls on the same exact Jeep. Make model and year.

See all problems of the 2016 Jeep Grand Cherokee 🔎.