Power Steering Light On Problems of Jeep Grand Cherokee

On Sep 2, 2019 while traveling straight at around 60mph the steering wheel turned slightly to the left and locked in that position for a few seconds, almost causing a deadly crash on the freeway as the vehicle almost hit the cement divider. I applied force to turn the wheel in the other direction, to no avail for a few seconds, but then when the wheel "unlocked" it clicked and the car swerved to the right, causing us to almost spin around. I held the wheel as straight as I could, but we did get into a collision when the car was already straightening back. I requested maintenance records from avis, the rental company, but they denied releasing them. Can someone please compel them to release maintenance records for this vehicle? we almost died that day and they won't take any responsibility for the faulty steering mechanism. Avis is actually attempting to collect money from me for the damages but won't release the records. Thank you!.

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I was driving my 2006 Grand Cherokee the other night in the rain and I started going down a hill and I hit a little bump and my brakes like locked up in the front and I went to turn into a drive way after it did that and I had no power steering and my battery light came on and this has happened to me now twice in the last few weeks!.

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The power steering rack has a slight leak, which was discovered shortly after the warranty had expired.

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The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving at 5 mph, the steering wheel seized as the power steering warning light illuminated. The vehicle was towed to a dealer and was diagnosed that the power steering component failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.

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Randomly, my car wouldn't start and I would think that the battery went dead. Then, another Jeep owner told me to put my foot on the brake and jiggle the shifter, and that it should work. This worked and after about a year of utilizing this work around, the car felt like it was slipping in between gears as I was driving. It felt like it was fishtailing, however I would see the auto-steering and abs lights pop up on the dashboard and it felt like the car was losing control. I took it to several mechanics whom would check the starter, realign, do more random testing and the problem persisted. After thousands of dollars and hours spent trying to identify the issue, I eventually received a recall notice in the mail telling me that there was indeed a major issue, however the part needed to correct it was unavailable and more needed to be manufactured. It also stated that I shouldn't drive the vehicle, but rent a car until the part was available and that the cost would be reimbursed eventually, once a part was available to repair the issue. I could not afford to rent a car for an unknown amount of time. . . And the part remained unavailable for the duration of the time that I owned it. I tool it to a mechanic at one point, explained to them about the recall which they were familiar with, and they replaced my starter, hoping that this would make the car "safer" until the part was available. It did help, however did not rectify the issue. By the time the part became available, I had already spent thousands trying to fix it and had traded it in to a dealership when I took on a lease. Now it doesn't seem to matter how much money I spent trying to fix the issue prior to the part being available as they are only willing to reimburse you for the specific recall itself. Maybe had I been calling them from a hospital room as a result of an accident, they would feel differently.

The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 45 mph making a right turn, the steering wheel became difficult to maneuver and the power steering warning light illuminated. In addition, the contact stated that the vehicle failed to start intermittently. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering line needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14v438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 97,200.

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