Steering Problems of Jeep Grand Cherokee - part 1

Check engine light came on and when we had it tested with the obd?ii scanner it came back with a fuel system wiring harness corrosion emission control module software updates transmission shift issues.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

While driving my 2024 Jeep wagoneer, the vehicle experienced a sudden and complete loss of power without warning. The engine shut off while the vehicle was in motion, including during a turn. When this occurred, I lost power steering, which made the vehicle difficult to control and created an immediate safety hazard. Prior to this incident, the vehicle had ongoing issues including overheating, repeated check engine lights, and power steering warnings. The vehicle has been taken to the dealership multiple times. A thermostat repair was previously performed, and at a later visit I was told there was an electrical/battery wiring issue that was repaired. Despite these repairs, the problem has continued. The loss of power while driving placed my safety and the safety of others at risk, especially since the failure occurred without warning and resulted in loss of steering assistance. I no longer feel the vehicle is safe to operate, particularly when transporting my children. The issue has been inspected by the dealership on multiple occasions; however, the root cause has not been permanently identified or resolved. Warning lights, including the check engine light, have appeared intermittently prior to the failure. The defect appears to be recurring and.

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When turning the wheel it makes a clicking noise .

See all problems of the 2023 Jeep Grand Cherokee 🔎.

While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my Jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my Jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My Jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My Jeep was towed to the dealership for diagnosis. I have not picked up my Jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.

I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came on, and the power steering locked up. I was driving 70 miles per hour and had to pry my wheel as hard as I could to be able to pull over on the side of the interstate. Once I pulled over I turned the car off hoping it would reset whatever happened and the car was completely dead. It would not crank at all. I ended up having to call someone to come get me and my kids off the side of the interstate and tow the car to the dealership. This car has less than 70,000 miles on it and still is not fixed. It has been at the dealership for over 3 weeks with what they are telling me is electrical issues. I do not feel comfortable driving this car anymore as it is a safety hazard and could have gotten me and my children killed.

Vehicle purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle I was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "service charging system" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and not the charging system/hybrid system. 12/03/25 - while driving on the freeway, warning lights started coming up and the seat belt bell started going off even though everyone was buckled. Then my power steering was disabled, the abs system was disabled and the breaks stiffened, lane assist was disabled, the airbags were disabled, and the sos calling, and the engine shut off. When trying to change lanes we had to use extreme force to turn the wheel and the emergency lights wouldn't engage when the button was pressed. Due to the brakes being stiff beyond reason it took us passing 3 freeway exits to slow down enough to force the car off of the road. I had my children in the car and was terrified I was going to be in a crash or worse, lose control and veer off of the road. When I was able to pull off of the freeway, I was not able to drive as the car was continuing to shut off every few feet. I had to have my vehicle towed home and they next day when driving it to the dealer it was still without power steering, the abs system, airbags, the brake pedal was extremely stiff and the seatbelt bells were going off even though I had my seatbelt on from first getting into the car. Myself, my fiancé and our children's live were put at risk due to this vehicle failure. I picked my car up from the dealer today 12/5/2025 and they advised this was an issue with a connector that was replaced but the entire system had to be reset. I would also like to include that the vehicle now has an open recall that has no remedy and the dealer/mfr. Have yet to provide any updates.

The vehicle in question, has been to a certified Jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by crown cdjr in columbus OH, was to replace the control module. Performance cdjr of gorgesville /columbus OH had removed the center differential/transfer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in auto and snow mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 mph turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto easton way from the off ramp of 270 north. The vehicle / car had a near miss of colliding with the concrete barrier of the easton way bridge. The vehicle is, in its current state, unsafe! the drivetrain growls and grinds while driving at low speeds. Performance cdjr of gorgesville columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.

While my wife was driving our 2023 plug-in hybrid SUV, the vehicle suddenly lost all power steering assist. The steering wheel became extremely hard to turn and she could not safely control the vehicle. I had to verbally guide her to pull over into a very unsafe area because the vehicle became nearly impossible to steer. The failure happened instantly with no warning lights, messages, or prior symptoms. The vehicle was completely undriveable. I had to call a tow truck and pay out of pocket to have it towed directly to an authorized dealer. We were forced to take an uber home. The dealer confirmed that this model currently has multiple active safety recalls, including recalls involving high-voltage battery fire risk and potential loss of propulsion, and that they could not inspect the vehicle immediately due to limited staffing. This incident posed a significant crash and injury risk because the driver was unable to steer the vehicle with normal force. The sudden loss of steering assist created a dangerous situation on a public road and required emergency towing. The vehicle is now at the dealership awaiting inspection, and the failure can be inspected upon request.

Car lost power while driving. Related to recall notice received Feb 2025 with no update still. Recall 01c related to ptu power transfer unit. Recall is past due solution and available parts from Chrysler and poses a major safety issue!.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

I went to start my car and pull out of a parking lot when the power steering would not turn on. I tried starting and stopping the engine multiple times. I eventually left the car and returned later for it where the power steering was back on and fully functioning. I had a friend drive me and the vehicle to my house to be towed to a Jeep dealership the following day. The power steering went out and back on two more times during that 10 min drive. Jeep service received the vehicle the next day and said they could not find anything wrong with the vehicle and reset the computer. I was told to come pick up my car as there was nothing more they could do.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems the dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.

Year: 2012 make/model: Jeep Grand Cherokee 5. 7 l v8, 4wd mileage: ~140,000 miles date of incident: [insert date] location: mckinney, texas (near u. S. 75 exit) description of the safety issue: while driving normally, the service 4wd system warning illuminated. Seconds later, the lightning-bolt symbol (electronic throttle control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even carmax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (tipm or throttle-body circuit). Had this failure occurred on u. S. 75 at highway speed (80–85 mph), I would have lost steering assist and braking ability in heavy traffic — a situation that could have led to a severe collision or injury. I respectfully request that NHTSA review this case as a potential recurrence or expansion of the existing recall group. The combination of a sudden stall, complete loss of control systems, no-restart condition, and electrical-burn odor constitutes a serious and ongoing safety defect that endangers vehicle occupants and others on the roadway. Supporting information: – carmax technicians confirmed the vehicle would not restart. – recent maintenance included new fuel pump, injectors, hoses, and cooling-system components (~$10 k). – warning lights: “service 4wd system” and “electronic throttle control (lightning-bolt)” appeared immediately before stall.

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While driving all warning lights were activated and power steering completely failed. The vehicle was in drive and fully charged.

Sudden loss of power steering. After starting car, codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.

Two instances: 1) while reversing out of a parking spot, several warning lights flashed at once, including power steering system disabled, service hybrid engine system, and two others - lost power steering. I parked and restarted the car and it drove normally. 2) while in park, the car started but would not shift gears and it would not turn off. It was stuck in this position for 10 minutes until the ignition button finally responded and shut off.

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the esc and “service 4wd” warning lights illuminated, causing the vehicle to shake abnormally. Additionally, the transmission unexpectedly shifted to 4wd low while driving. The steering wheel vibrated while making a turn, and the vehicle jerked. The vehicle also intermittently failed to start immediately and made a clicking sound. The vehicle was taken to an independent mechanic, who determined that the abs had failed, and that the drive train control module and transfer case control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

I bought this Jeep new in 2023 and it started making this noise when it had 7000 miles on it. If was normal operational noise, why didn't it have it when it was new? many owners on Jeep forums (jeepgarage, wljeepforum, Jeepforum, wranglerforum) report: rattle starts light and worsens with heat soak. The company often states it is a “normal operational noise. ”some report replacement of the entire sway bar disconnect actuator assembly under warranty resolving the noise temporarily or permanently but there is no standardized procedure. After an hour drive, the loud banging noise is huge distraction while driving. I have driven for many years and have never heard anything such as this rattle trap, especially for upward of $80,000, while fearing that it may leave the road at anytime. Any suggestions would be helpful. The worst vehicle I have ever driven and I am 74 years old,.

My Jeep has been a consistent problem. The vehicle gives many warning and "service powertrain" warnings in the dashboard. Additionally, at the same time as the warnings, the vehicle will lurch - slowing down significantly and making passengers in the vehicle panic. I have gone to the dealer to already fix not 1 but 5, yes five, recalls related to the powertrain system. This last visit (today) I was told that stellantis acknowledges the issue, but does not have a fix. This vehicle was clearly not ready for production and stellantis needs to be held accountable to it's customers.

System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.

Component/system: electrical power steering (eps) – steering cuts in and out while driving. Vehicle is available for inspection upon request. Safety risk: my safety and the safety of others were put at risk because the steering intermittently fails, making the vehicle very difficult to control. This could easily cause an accident. Reproduction/inspection: the issue has been reproduced multiple times while driving. The vehicle previously had an engine replacement at bayird Dodge Chrysler Jeep in west memphis, ar (now closed), but this steering problem remains unresolved. Manufacturer/dealer involvement: the original dealership is no longer in business, so I cannot return there for service. I have contacted Jeep/stellantis customer care to request assistance. Warning lamps/messages: the eps warning light has appeared during failures. The problem first appeared in [insert approximate date/month you noticed it]. Summary: the 2020 Jeep Grand Cherokee (VIN [xxx] ) has ongoing electrical power steering failures. The steering cuts in and out unexpectedly, creating an extreme safety hazard. This issue needs urgent investigation and resolution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The hybrid battery had the potential to catch fire and it was recalled for a software update, the 95b update. After this software update was completed, the vehicle would completely shut down, regardless of being parked or while driving. The dealership deemed the vehicle "unsafe to drive" and has provided a loaner until they can correct the problem. In addition to this, the front suspension has been worked on many times, approximately 5-6 times to remedy a clinking noise when turning at full turn. Currently, they have not been able to remedy this problem. The manufacturer has refused to do a buy back on the vehicle, yet also refuses to give the vehicle back due to, in their words; "it is unsafe to drive".

Purchased used 22 gc summit reserve v8 and within hours of leaving dealer I knew something was very wrong with the front suspension. Fast forward to used car dealership pointing fingers at Jeep for not fixing issues not disclosed to me before the sale and Jeep claiming shady dealer practices we now know it’s the rack and pinion bar and components. 7 grand out of pocket after a day of ownership is not happening. My VIN is one of few not showing up for the recall z18/NHTSA 22v-154. It’s a perfect description of the recall and my Jeep is the correct year make and model. The Jeep is at dealer currently and the price keeps changing which tells me someone isn’t telling the truth and they’re covering something else up. I just want this resolved as I paid mostly cash for this truck and haven’t gotten to drive it for more than a couple hours to the dealership.

The contact owns a 2022 Jeep grand wagoneer. The contact stated while driving at approximately 80 mph the vehicle lost forward momentum and stalled. The contact stated that the "shift to park and restart" warning had illuminated. The contact coasted off of the roadway and shifted the vehicle to park (p). The contact was able restart the vehicle and continued on to his destination. The contact had taken the vehicle to a dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired, however the failure reoccurred. The contact stated that the vehicle stalled but a different warning illuminated, the warning was "acc disabled - a steering wheel symbol and an exclamation point. The contact was able to restart the vehicle but as he was driving the vehicle started losing forward momentum. The contact stated that vehicle had apparently gone into a "limp mode," the contact applied the accelerator pedal and was unable to accelerate beyond 15 mph. The contact took the vehicle to a different dealer. The dealer was unable to duplicate the failure, the vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and saw the contact information for the NHTSA safety hot line. The failure mileage was approximately 33,000.

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the totally integrated power module (tipm)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [xxx], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known tipm-related failures. Despite this, the authorized dealership (madison Chrysler Dodge Jeep ram) has refused to test the tipm, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: water pump, thermostat, and oil pressure unit replaced (Feb 2024) rack and pinion, control arm, wheel hub replaced (Jul 2024) rear brake caliper seized (Aug 2024) radiator failure (Apr 2025) the vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with stellantis (case [xxx]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the NHTSA investigate potential tipm-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2013 Jeep Grand Cherokee 🔎.

Power steering would not work. Luckily I was pulling into my own driveway when this happened. The car was brought to the nearest Jeep dealership which I was then told they could do nothing about and no problem was visible on the computer or when they drove the vehicle. The vehicle was returned to me with no resolution.

I've had issues with this Jeep Grand Cherokee 4xe randomly shutting down on the highway at speeds between 65-75 mph. The service engine and transmission lights come on and the vehicle itself dies out and will power on but will not start for about 10-15 minutes afterwards. This is the fourth time I've had the issue and the dealership can not pin point a reason/fix for the car suddenly stopping. This last time the power steering went out as well these issues have almost caused several accidents . The dealership just clears the codes after saying the can not replicate the problems I'm having and gives the car back. I've gotten to the point now after almost being rear ended trying to clear the vehicle that I no longer feel safe driving it not only for myself but the other drivers around me a car with a little over 20,000 miles should not be having these issues consistently.

While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio. . . Lights. . . Etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.

On multiple occasions my 2024 Grand Cherokee 4xe will flash "service hybrid system" and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the Jeep dealership every time the incident happens and they always ask if there are any lights on. No lights stay on, the engine and all systems just cut out. Tried contacting Jeep corporate help line and never get anywhere with them. I would like to turn the vehicle in, but they will not allow me to do so as they can never seem to find anything wrong with it, since it shows no codes.

The contact who is a state trooper reported that the driver of a 2024 Jeep Grand Cherokee was fatally injured when a second vehicle crashed into the rear of the vehicle. A witness reported that the vehicle had stopped in the left eastbound lane on [xxx] when a second vehicle traveling approximately 70 mph crashed into the rear of the vehicle. During the crash, the driver was partially ejected from the closed sunroof. The driver was pronounced deceased at the scene. The driver of the second vehicle was transported to the hospital with multiple fractures. No further information was available. The contact indicated that medical personnel removed the deceased driver from thru the sunroof of the vehicle and no doors had opened during the crash. While investigating the crash the contact reported that the steering wheel had separated from the steering column and was located near the rear seat area. Also, there were no visual signs of damage to the steering column or any sheered-off bolts from the steering column present. The contact indicated that an eye witness also indicated that the vehicle was driving erratically prior to stopping. The vehicle was later towed away. The cause of the incident was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was unknown.

Power steering light came on and I took my 2023 Jeep Grand Cherokee (3. 6l) to cape coral Chrysler Jeep ram and they said it would be $3929. 89 to fix for me. Replace steering rack and pinion. This is a safely issue and I feel I should have to pay that much to fix a 2023!!!.

Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emergency break and shuts down the car at the first for second stop. This happened in the middle of a busy intersection the first time and happened numerous other times including while I was on the phone with the Jeep dealership. It is extremely dangerous as you can be stuck at a stop light in the middle of the road and the car has to be turned off and turned back on. We drive on [xxx] in michigan daily for work and it is a 55mph road with dozens of stop lights making this a huge safety hazard. I have seen numerous other people on a Jeep wagoneer facebook page with the same issue. 2. The second issue is more recent, but has made the car un-drivable. While driving suddenly the "service fuel system" alert comes on with the check engine light flashing and the car feels like it is going to stall out, then it will regulate and the alert will go away, then it will come back a minute later. We immediately drove our car to the dealership as it was not drivable that way and they have had it for 3 weeks unable to find a fix. We put premium 93 gas in our car and it has not been in any accidents. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Today my steering locked up ,was not driving on the highway but was on my way when the steering said on my screen the loss of power steering . So afraid this will happen again and me driving. Yes it is at dealership now. Had to have it towed. The vehicle is at dealership . Yes the red steering wheel was on the screen and the loss of steering when I was trying to back out of my carport. So afraid this will happen on the main road in traffic and I or another person will get hurt. Could not even turn the steering when backing out of my carport. Thank you for checking on this. These cars are dangerous when this happens. Bad thing is in all these cars they don’t know how to fix them,cause they can’t find what this problem is.

Various vehicle systems fail to operate. Power steering may not work, parts of the powertrain may fail to operate. The vehicle has a code b273c-00 which stellantis says their engineers are aware of but have no fix nor any timeline for a fix. This can rendee the vehicle inoperable or dangerous to drive as there is no knowing which vehicle systems will fail. This is an ongoing problem, not a one time event.

Major warning lights appeared on dash. Vehicle began presenting messages stating to service vehicle systems. Power steering, traction control, and emergency braking were among those listed. Vehicle was at a 60% state of charge with 95% fuel. Engine ran, but other major vehicle systems would not engage. Attempted to reverse the vehicle to see if it would move and it accelerated abnormally fast in reverse. The vehicle stated hybrid mode and ready, but was not in an operable state. The issue persisted between restarts and idling sessions.

My steering wheel electrical components don’t work including the windshield wipers.