Power Steering Pump Problems of Jeep Grand Cherokee - part 2

I own a Jeep Grand Cherokee 2004--the problem I am having is with the steering. It is very hard to steer to the right the wheel locks and I cannot turn. I took the Jeep to hayes Chrysler Dodge Jeep and was told I needed a power steering pump and pressure line and a power steering gear box. The total quote is $1601. 00--I could not afford that so I took it to midas and they advised me there was a recall on this part and Jeep should replace the part free of charge. I pulled the recall notice and it does state to take the vehicle to the dealer and it would be replaced. I was told by the dealer and also Chrysler that my vn # was not on the recall list. . . . I am very upset because my vehicle is doing the same thing as stated in the recall but since my VIN number is not listed they cannot do anything. Please advise me what ic an do at this point. When I first purchased the vehicle I took it back the same month and told them something was wrong with the steering I do have documentation. I also took it back a 2nd time and they told me they could not find anything.

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While driving at approximately 35-40 mph, the steering gear in my 1999 Jeep Grand Cherokee locked up. When I tried to make a right turn, the steering wheel turned freely but the steering of the car did not correspond. Luckily, I was able to stop the vehicle as it almost careened into a ditch. This problem caused the vehicle to veer off the side of the road, causing minor property damage to shrubbery but nearly causing an accident or injury to passengers or other motorists. When the vehicle came to rest, the steering would only turn approximately 20% to the right side. The vehicle was near my residence at time of incident and was slowly driven home, then taken the following week to the dealership to diagnose. The dealerships diagnosis was that the vehicle had a faulty steering gearbox, and that the travel stops within the steering gearbox had broken or otherwise malfunctioned, requiring the replacement of the entire steering gearbox unit. This problem is identical to the steering gearbox recall daimler-Chrysler issued on 2000 year model Jeep Grand Cherokees manufactured within 60 days of this vehicle. The cost for parts and labor to replace the gearbox and flush out any old steering fluid is estimated at $1,006. 95. The service history on the vehicle included replacement of the power steering pump (once or possibly even twice) while the vehicle was under factory warranty. The gearbox assembly has never required service, and never given any prior indication of being faulty. A telephone call to the Jeep customer service line resulted in an unsuccessful attempt to have Jeep share in the expense of replacing the faulty gearbox.

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While backing slowly and turning, we experienced a catastrophic failure of the mounting bracket for the power steering pump on our 1996 Jeep Grand Cherokee limited 5. 2 liter v-8. The failure caused the serpentine belt to fly loose, the pump to become inoperative and the pump to fall into the radiator fan which caused the vehicle to overheat and spray anti-freeze all over the engine compartment. Subsequent examination of the bracket showed an old fracture at the bolt hole nearest the first numeral molded into the part. At a salvage yard a nearly identical bracket from a 1994 model of the same vehicle showed that failure was beginning on that part in precisely the same location.

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: the contact stated while driving various speeds, the power steering consistently malfunctioned while trying to turn in any direction. The vehicle was taken to a local dealer, who determined that the steering box needed to be replaced. The vehicle was taken to another dealer and two other independent mechanics who determined the steering pump needed to be replaced. The manufacturer was contacted and provided no assistance due to the vehicle being out of warranty. No repairs or replacements were made. Updated 12/5/2006 -.

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After reading almost all complaints with other 2002 Jeep Grand Cherokees, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327. 00 with my employee discount. (I work for a car dealership) last month, I have had almost $500. 00 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my Jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the Jeep dealer has not been able to recognize as a problem. I feel that those new Chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.

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: the contact stated while changing the gear from drive to reverse there was a clicking noise. This occurred intermittently. While attempting to apply pressure to the accelerator pedal the engine made a roaring noise and the vehicle failed to pick up speed. The dealership rebuilt the transmission, however no other repairs have been made. The manufacturer has been alerted. Updated 6/27/2006 - the vehicle battery would not hold a charge. The headliner had to be replaced because it was unraveling. . The sunroof motor had to be replaced. The transmission was rebuilt on 2-27-06 with on 90000 miles. The memory seat did not move back at times when the key was removed from the ignition. The tire pressure monitoring system was inoperative. The power steering pump was binding and had to be replaced. The air bag light illuminated on the dash. The rear windshield wipers were not flush with the windshield.

See all problems of the 2005 Jeep Grand Cherokee 🔎.

97 Jeep cheeroke tsi, power steering pump bracket broke. Resulting in loss of steering control. Vehicle then goes to battery drain to keep engine running. This loss can result in accident or death. There was no sold associated with the break that could be heard from inside the vehicle.

See all problems of the 1997 Jeep Grand Cherokee 🔎.

Upon starting the vehicle, I immediately heard a bang followed by loud clanging under the hood. I began backing out of my garage and noticed I had no power steering. At this point I estimated that the belt had broken and shut down the engine. On examining under the hood the power steering pump pulley was visibly out of alignment and the belt was wrapped around the fan. Closer examination revealed that the power steering pump bracket was broken into three pieces. I also have one bolt sheered off with the stud still stuck in the cylinder head. I have acquired a replacement part but the necessary replacement bolt was out of stock. Before repairs can proceed, I will need to drill the existing bolt out, possibly having to remove the cylinder head assy to gain the proper access. Although no injuries resulted, the car is not drivable in this condition and the failure has caused my family major inconvenience. Had this happened at a different time the consequences could have been much more severe.

The consumer had the vehicle in the shop almost 10 times for repairs. The consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. The vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. The dealer was contacted about the problems no help was offered. It had appeared that there had been a recall issued for the Grand Cherokees built only from Nov 22- Dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. The consumer was very dissatisfied with the dealership. The vehicle also experienced three tire blowouts. The consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. The front pinion seal leaked.

See all problems of the 2001 Jeep Grand Cherokee 🔎.

Power steering pump bracket broke in half making the vehicle very difficult to control. Because of the broken bracket the fan belt came off so there was no cooling system or alternator and the vehicle overheated almost immediately. Was able to get the vehicle off the road and had to be towed to a repair shop.

While backing out of a parking space, I heard a loud snap and the suddenly lost the power steering. I could not make it home and had the vechicle towed to a local service station. The aaa tow truck man noticed that the serpentine belft was off the pulley. The power steering pump bracket snapped off the engine block. The head to one of the bolts on the bracket sheered off, leaving the stud in the engine block (probably needs to be drilled out or rebored). I plan to replace the part with the same aluminum dealer part, but I am very concerned about the related safety issue. I had my wife, infant and 3-yr old son in the car. If this would have happened at highway speeds or on a sharp turn, the results could have been disastrous. The dealership claims that this is a typical problem and the bracket can break. This is unacceptable!.

Bracket which holds power assist pump broke while starting. Dealer and manufacturer have been notified. Feel free to provide any further information.

Replaced two (2) power steering pumps; have written emails to daimlerchrysler with unacceptable responses; the diferential bearing failures could have been extremely dangerous.

At 65mph and without warning, the power steering had gone out. Consumer could hear noise coming from the engine. Cause unknown. Dealer notified. Consumer stated that the failure occured about 70 miles from his home. The vehicle stayed at the failure location until it was fixed. The power steering and pump was replaced at a NJ garage, for 7 days, while waiting on parts. (invoice is affixed to this form).

See all problems of the 1998 Jeep Grand Cherokee 🔎.

While backing out of a parking space, my wife heard a loud snap and suddenly couldn't steer the vehicle. She was able to make it home, where I discovered the serpentine belt was off the pulley. . Upon further inspection the next day, the mount that holds the power steering pump onto the engine block had snapped in 3 places. I have since found more information on the internet that this has happened to others. I am replacing it with the same dealer part; however, if the part itself is defective, this could have disasterous results if it happened while on the road. . Read more...

Bracket that holds steering pump broke, causing loss of steering. Dealer has repaired vehicle. Due to the faulty bracket, dealer had to replace the tensioner and serpenetine belt also.

Bracket attaching power steering pump broke off while driving, making the car virtually mpossible to steer. Similar problem reported on this vehicle type on Jeep owner related I-net sites.

Catastrophic failure of pwer steering pump mounting bracket at interstate speed, suddenly loss of power steering, power brakes, engine cooling and alternator. . . Everything in the belt drive on the front of the engine. Nearly lost control of car, managed to get off highway. Repaired by dealer, head tech said "I see them all the time, Chrysler won't do anything about the bracket, still using it depite numerous failures. Been the same for 5 or 6 years now. " is this a $35,000 car made of junk at american tax-payer expense(remember the big government handout to Chrysler)? and, Chrysler consumer complaint bureau basically said, "too bad. Your problem, not ours. ".

At a stop light the aluminum power steering pump bracket which connects the pump to the engine block broke completely in half. The pump started to bounce around under the hood while the belt wraped itself around the fan. Had I been on the freeway I wou.

While driving lost power steering, and it was very hard to steer. Vehicle was taken to dealer for repairs, and they replaced the power steering pump mounting bracket.

While driving down a residential street power steering suddenly did not respond. After looking under the hood I noticed the power steering pump was detached from the motor mounting. This bracket had separated in three places. I took this part to the dealer and was told that they new this was a defective part and they had already improved these with a new bracket but it was not their responsibility to replace them. If this would have happened at highway speed on a curve this may not have been a pleasant ending as total steering loss was experienced.

Driving on hghiway at approximately 55mph bracket that holds the power steering pump broke, causing vehicle to lose steering.

Power steering failed due to power steering pump bracket breaking. Dealer replaced the pump bracket. Power steering pump not covered under warranty.

99 Jeep Grand Cherokee has been in shop 5 times (current mileage:7500). I have had clattering/noises with sharp turns (transfer case fluid, then case itself, then pump replaced); gear whining noise Chrysler is blaming on the dana corp. My dealer "unable to fix problem as necessary tools are on back-order"; vibration when applying the brakes attributed to a warped rotor (per TSB); problems with keyless remote entry and slow refueling, something leaking from front end. Many other owners are having similar problems as evidenced by the multiple complaints on internet message boards (yahoo. Com; Jeepsunlimited. Com) Chrysler seems to be stonewalling on most of these problems, especially the dana corp. Rear-end problem. I'm very frustrated after having spent $38,000 on this vehicle!.

Power steering pump.

Consumer purchased vehicle in November 98, and has taken vehicle to dealership four times in four months for steering noise due to rack and pinion steering failure. Dealership replaced steering pump/gear box, and rack and pinion. Vehicle has been at dealership for one month for repairs. Jeep manufacturer is aware of the problems, and sent a representative to new jersey to look at vehicle . Representative has not found a remedy for this defect. Jeep-800-334-9200----reference #5514019.

While driving power steering pump failed, causing steering diffculty and may cause an accident. . Et.

2001 Jeep Grand Cherokee with several problems. Consumer states that he has had the heater, power steering pump, brake calipers, and rotors repaired or replaced. Consumer stated rotors were replaced twice after the warranty was up.

Intermittently when brakes are applied vehicle revs to a high rpm. Also, while making a turn, vehicle will stall out and die. Dealer has inspected vehicle several times, and has not been able to correct problem. There was a crack in the bracket for the power steering pump which disabled the fan belt. Consumer states vehicle has experienced electrical problems.

Vehicle pulls to the left when driven above 25 miles per hour. The power steering pump leaked fluid and the fuel gauge is inoperable (even after repair).

Entire power steering pump pulley broke causing power steering to fail and smoke to enter passenger compartment of vehicle. Nlm.

Vehicle pulls to the right. Fuel pump went out.

Power steering pump failed. Yh.