Jeep Grand Cherokee owners have reported 139 problems related to structure (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
The contact owns a 1996 n/a Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13v252000 (fuel system, gasoline, structure). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
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all problems of the 2000 Jeep Grand Cherokee
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The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the passenger’s and driver's sidestep rail was lowering independently. Additionally, the rail on both sides of the vehicle remained in the raised position and failed to lower when the front doors were opened. The contact stated that the failure was occurring when the vehicle was stopped and while the vehicle was being driven. The contact stated there were no warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 49,000.
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all problems of the 2019 Jeep Grand Cherokee
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The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the tailgate was closing independently. The tailgate had crashed down and struck the contact on the head. The contact was not injured. The contact had to hold the tailgate ajar. There were no warning lights illuminated. The contact stated that the failure was like NHTSA campaign number: 23v338000 (electrical system, structure). The local dealer was called, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no open recalls on the VIN. The failure mileage was approximately 80,000.
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all problems of the 2014 Jeep Grand Cherokee
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The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the "liftgate cannot be opened while vehicle is in motion" message was displayed. Additionally, there was a burning odor detected after pressing the auto start/stop button to start up the vehicle, with smoke coming from underneath the hood. The power liftgate was intermittently inoperable and also inadvertently opened while parked in the garage. The dealer was made aware of the failure and confirmed there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 23v338000 (electrical system, structure); however, the VIN was not included in the recall. The failure mileage was approximately 80,000.
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all problems of the 2017 Jeep Grand Cherokee
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The contact owns a 2018 Jeep Grand Cherokee trailhawk. The contact stated that while driving at 55 mph, the structure underneath the driver side had collapsed and almost caused a collision. The contact felt the structure underneath the driver side was sinking when making turns. The contact attempted to contact the dealer but the dealer was not answering her calls. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,008.
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all problems of the 2018 Jeep Grand Cherokee
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The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 5 mph and when depressing the brake pedal, the contact heard a crack underneath the vehicle. The vehicle was towed to an independent mechanic and diagnosed with needing the sub frame bolts replaced. The vehicle was not repaired. The vehicle was then towed to a local dealer where it was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
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all problems of the 2012 Jeep Grand Cherokee
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Tl the contact owns a 2012 Jeep Grand Cherokee. The contact stated that the entire dashboard was peeling, bubbling, and coming apart. The vehicle was taken to dishman Dodge ram Chrysler Jeep (7700 e sprague Ave, spokane valley, wa 99212, (509) 924-3250). The dealer stated that the failure was not covered under warranty because the mileage exceeded 75,000. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The contact was advised to take the vehicle to a dealer. No further assistance was offered. The approximate failure mileage was 75,000.
The contact owns a 2015 Jeep Grand Cherokee. After pressing the push button to depower the vehicle, the button became detached from the dashboard. Due to the failure, the vehicle could not be turned off. The failure occurred without warning. The vehicle was taken to the dealer for diagnostic testing, but the results were not disclosed. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 26,000.
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all problems of the 2015 Jeep Grand Cherokee
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Letter from consumer regarding a safety recall on two of his vehicles (1998 Jeep Grand Cherokee and 1995 Jeep Grand Cherokee) ; response expected. The consumer discovered corrosion on the left frame rail, but not the right. The consumer was quoted a price of $3,00 to replace the left frame rail.
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all problems of the 1998 Jeep Grand Cherokee
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Letter from consumer regarding a safety recall on two of his vehicles (1998 Jeep Grand Cherokee and 1995 Jeep Grand Cherokee) : response expected. Recall regarding rear structure reinforcement.
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that due to poor design of the vehicle, the shifter would easily shift into reverse instead of park. The vehicle was not taken to the dealer. The contact, who was a mechanic, stated that the design presented a safety issue but the vehicle was working up to specifications. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 5,500.
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle experienced stalling and the traction control warning indicator illuminated. The technician diagnosed that water leaked into the transmission; however, a diagnosis could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
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all problems of the 2005 Jeep Grand Cherokee
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Consumer writes in regards to dealership not able to complete vehicle hitch repairs, due tot he age of the vehicle.
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all problems of the 1997 Jeep Grand Cherokee
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1993 Jeep Grand Cherokee. Consumer writes in regards to dealership and recall notices issues. The dealer claimed the trailer hitch was safe and didn't need to be replaced. The consumer was not certain, if the dealer really inspected the vehicle.
1994 Jeep Grand Cherokee. Consumer writes in regards to oem trailer hitch was installed two weeks before the vehicle caught fire from a gas leak after being towed. Prior to the fire, the consumers son had the vehicle towed to a repair shop, because there was a strong gas odor and evidence of a leak around the fuel pressure regulator, that was installed a year prior.
1996 Jeep Grand Cherokee. Consumer writes in regards to replacement parts not available to complete rear structure reinforcement recall notice. Recall # 13v252000.
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all problems of the 1996 Jeep Grand Cherokee
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1997 Jeep Grand Cherokee. Consumer writes in regards to recall notices #13v-252 and #02v-053. The consumer stated when the part finally arrived, one business said the boat trailed hitch was not suffice, and the Jeep dealer stated the part did not need to be replaced.
1993 Jeep Grand Cherokee. Consumer writes in regards to incomplete recall repairs and unsatisfactory customer service at dealership. The consumer stated when he picked up the vehicle, the fuel tank was leaking.
I don't know the date of when Chrysler had the recall on the fuel system. They were going to put on an (oem) trailer hitch where appropriate, free of charge. The parts required were currently not available. I bought a trailer hitch and had it installed. I then took it to jeff wyler Jeep in fort thomas ky. They inspected it and passed it. (perform recall n45) I called your customer service and asked if I would be paid back for the part, they said no because it was not an (oem) part. Please make this right, I have now taken off the part I bought, and asking you to either pay me for the part, which was $316. 00 with labor, or set up a date and time to a dealer to put the right part on. That is all I am asking for, I have waited so long for this,and every day I worry about it being so dangerous. I don't think I am asking to much. I just want it fixed right, and the right part on. I thank you for looking into this matter. Hope to talk to you soon.
2012 Jeep Grand Cherokee. Consumer writes in regards to lack of parts to fix sun visor vanity lamp wiring under recall. The consumer stated the dash rattled, the sunroof had to be fixed on several occasions, the glove box, alternator and engine head were replaced.
2014 Jeep Grand Cherokee. Consumer writes in regards to parts not available to complete unintended side curtain air bag deployment and occupant restraint control module recall notices. The consumer referenced recall numbers 14v643000, 15v041000 and 15v041000. Chrysler informed the consumer, there were no such recalls.
2006 Jeep Grand Cherokee. Consumer writes in regards to vehicle recall notice. The consumer was informed the parts were not available.
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all problems of the 2006 Jeep Grand Cherokee
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1997 Jeep Grand Cherokee consumer rear end impact problems the dealer informed the consumer, the parts were not available. Despite, the consumer receiving two recall notices.
1996 Jeep Grand Cherokee. Consumer states that he is entitled to reimbursement because of hitches installed after the purchase. Chrysler denied the consumer claim for reimbursement, because the purchased a hitch when he first bought the vehicle.
1998 Jeep Grand Cherokee received a notice to bring Jeep for installation of a bumper hitch to protect the gas tank in a low speed rear end collision. The dealer informed the consumer, they could not remove the nuts and bolts to install the hitch and he would need to pay someone to remove them.
1997 Jeep Grand Cherokee. Consumer writes in regards to dealership unable to complete vehicle frame corrosion recall. According to the invoice, the vehicle had frame corrosion. The frame bolt was dislodge inside frame and the dealer was unable to remove it, to mount the hitch.
1996 Jeep Grand Cherokee. Consumer took Jeep to dealership regarding the rear structure reinforcement recall. However, the dealer could not fix the vehicle, because a weld nut broke loose.
The contact owns a 1998 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to the dealer who stated that the recall repairs could not be performed until the rear bumper was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.
1996 Jeep Grand Cherokee. Consumer writes in regards to hitch campaign. * ld the consumer attached the recall letter, # 13v252000. The consumer stated the vehicle had a hitch, which he installed himself. The condition of the hitch was quite rusty and he wanted it replaced, via the recall. However, the dealer stated the old hitch was adequate.
The contact owns a 1997 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 13v252000 (fuel system, gasoline, structure). The dealer refused to service the vehicle according to the recall due to the rusted rear bumper supports. The manufacturer was notified. The contact had not experienced a failure.
2011 Jeep Grand Cherokee laredo a p14 recall was received. The consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
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all problems of the 2011 Jeep Grand Cherokee
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The contact owns a 2005 Jeep Grand Cherokee. The contact received a notice for recall NHTSA campaign id number: 13v252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 1996 Jeep Grand Cherokee. The vehicle was included in NHTSA campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were not available. The dealer was uncertain when the parts would become available. The manufacturer was made aware. The contact had not experienced a failure.
The contact owns a 1993 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
1995 Jeep Grand Cherokee. Consumer writes in regards to the rear structure reinforcement recall notice and requests reimbursement for repairs. Chrysler continued to tell the consumer, the parts were not available. So, the consumer purchased the parts from a retail establishment, and had a friend who has a garage to install the trailer hitch and connector.
Problem Category | Number of Problems |
---|---|
Body problems | |
Door problems | |
Structure problems | |
Frame And Members problems | |
Hood Hinge problems | |
Door Hinge problems | |
Hood problems | |
Paint problems | |
Bumper problems | |
Interior Panels Dashboard problems |