Jeep Grand Cherokee owners have reported 4 problems related to sun/moon roof assembly (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Grand Cherokee based on all problems reported for the Grand Cherokee.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that when the vehicle was started and the panoramic sunroof was opened, glass from the shattered sunroof fell into the cabin of the vehicle. The contact had not observed an object shattering the sunroof. The vehicle was not taken to a dealer nor a glass repair shop to be repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
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The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 35 mph the contact notice smoke coming from the sunroof, the contact stated the smoke turned into flames. The contact was able to pull over and the fire department was contacted, and they was able to stop the fire. No one was injured. The vehicle was taken to the dealer, and they stated that no failure was found. The contact's insurance also diagnosed the vehicle they stated that it could be a wiring issue. The manufacture was contacted, and they stated there was nothing they could do. The failure mileage was 115,000.
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The contact owns a 2006 Jeep Grand Cherokee. The contact stated while driving at 65 mph, there was a sound of wind coming from the sunroof. The contact stated that as he opened the sunshade guard, the sunroof glass detached from the vehicle. The contact veered to the side of the road to check that the sunroof glass had not struck any other vehicles. The contact then continued to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 149,000.
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The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving 35 mph, the sun roof glass exploded without warning. The contact pulled over and inspected the sun roof for a possible impact point however, there was none. The vehicle was not diagnosed nor repaired. There were no injuries. An appointment was scheduled to replace the sun roof at the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000. Invalid VIN.
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