Door Hinge Problems of Jeep Wrangler

The contact owns a 2015 Jeep Wrangler. The contact stated notice water was getting into the driver side door frame causing the 2 inch of water inside the vehicle. The vehicle was taken to the dealer and the rubber sealing was replaced but water continued getting into the vehicle and the contact also notice water was inside the instrument panel of the vehicle. The vehicle was taken to the dealer and the header sealer was replaced and the rubber seal was replaced again. The manufacturer was contacted, and they stated there was nothing they could do but a case was filed. The failure mileage was 20,000.

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The contact owns a 2007 Jeep Wrangler. The contact stated that when entering the vehicle, she noticed that the door hinge, hood, and the driver and passenger side doors paint was uneven and exhibited rust underneath. The dealer stated that the door hinges were rusting and the door hinges would have to be replaced. The manger notified a representative from Chrysler and he agreed to inspect the vehicle to determine if the failure would be repaired by the manufacturer since he was unable to make that decision. The representative confirmed that no compensation would be offered since the failure was surface rust caused by the environment. A report was filed with the manufacturer; however, she has not received any follow up correspondence regarding her claim. The failure mileage was 25,000 and the current mileage was 27,000.

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I believe the Jeep Wrangler built by daimler Chrysler has safety defects that constitute a series of safety hazards. 1. Automatic transmission shifts and engine rpm accelerating on breaking. On several occasions my Jeep engine rpms raced and the vehicle leaped forward while breaking and coming to a stop. Since the problem does not happen with regularity the dealerships can find nothing wrong. 2. Front seat belts. The front seat belts do not retract smoothly, quickly and without getting caught in the door locking mechanism. 3. Full size doors. They do not close and secure fully as the door is ajar until you re-close the door with force. 4. Break noise. I get a consistent clack noise when applying the breaks. I have had the dealership work on this problem on five occasions to include a complete break service. The problem is still there. 4. Build quality. Since I bought the Wrangler I have had the radiator replaced (it leaked), all the spark plugs replaced (rough idle), inside right door handle assist and snap on front floor mat replaced, the computer reprogrammed (they said the factory did not do it right), fuel pump replaced (gas leak), seals around gas tank and gas cap (vapor leak), and the rear seals (which were not covered under my Chrysler extended warranty). 5. Chrysler extended warranty. Neither the dealership nor Chrysler wanted to address the break problem without me paying for a break service.

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Head of the bolts which hold the hinges has broken off, causing door to disconnect from vehicle. Dealer and manufacturer were notified. Feel free to provide any further information.

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