Jeep Wrangler owners have reported 2,523 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Wrangler based on all problems reported for the Wrangler.
1. The vehicle caught fire during normal operation. It is a 2021 Jeep Wrangler (VIN [xxx]) subject to fca us recall 21d / NHTSA campaign 26v363000, which identifies the electric hydraulic power steering (ehps) pump and its wiring as a fire source that can overheat and ignite. The exact failed component has not yet been confirmed by diagnostic, but the fire is consistent with the defect described in that recall. The vehicle is intact and available for inspection — it was towed to waxahatchie Jeep, an authorized stellantis dealer in waxahachie, TX, on June 19, 2026 and remains in their custody under repair order [xxx]. 2. The vehicle caught fire while being driven on the highway between waxahachie and ennis, texas, with two occupants returning from a boy scout trip, my husband, the driver, and our [xxx] son. The driver was forced to take evasive action, steering off the roadway into a service station to get the occupants clear and stop the fire from spreading further. This created a serious risk of burns, of a collision during the evasive maneuver, and of harm to the occupants and other motorists. 3. Has the problem been reproduced…? no. No diagnostic has been performed. The vehicle has been in the authorized dealer’s custody since June 19, 2026 ([xxx]), but the manufacturer has not completed an inspection or diagnostic. The underlying defect is the subject of an active recall (21d / 26v363000) affecting more than one million 2021–2025 Jeep Wrangler and gladiator vehicles, for which the manufacturer has stated no remedy is yet available. 4. The vehicle was towed by aaa to waxahatchie Jeep on June 19, 2026 and has remained there since. It has not yet been formally inspected or diagnosed by the manufacturer. 5. There were no warning lamps or messages prior to the fire. The first indication of a problem was smoke from the engine area at which point the driver immediately pulled off the road and saw a plume of smoke coming from the exhaust. Information redacted pursuant to the freedom of information act (foia), 5 u. S.
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all problems of the 2021 Jeep Wrangler
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Since having the battery recall done in January, my Jeep is a completely different car. In electric mode, it can no longer go up hills without losing significant power to the point where it slows down a lot. I have to manually change it to hybrid mode so that I don't get rear ended. It will no longer quickly and effectively change by itself like it did before the software update. It has also been having issues with power when going around turns or accelerating from a stopped position. In order to go more than 20-25 mph, I have to floor the pedal after completing the turn. This creates a problem when trying to merge into traffic and/or turning into the far lane and crossing traffic to do so. This puts myself and others in danger when trying to merge/cross. I have taken it back to the dealer twice now for power issues and this past time (June 2026), even though the techs could tell there was an issue, Jeep is saying that it's "normal" functioning after the recall update. There is no specific date for this incident, as it happens everytime I drive it. I can no longer trust this car to keep me safe in normal driving conditions.
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all problems of the 2024 Jeep Wrangler
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I own a 2022 Jeep Wrangler unlimited rubicon that is included in fca recall 21d (NHTSA recall 26v-363). According to fca, high resistance electrical activity in the electric hydraulic power steering pump connection may cause overheating of combustible materials and potentially result in a vehicle fire. Fca and NHTSA have advised owners to park affected vehicles away from structures and other vehicles until a remedy is available. On or about June 2026, I contacted my local dealership, lee Chrysler Dodge Jeep ram, 3700 raleigh rd pkwy w, wilson, nc 27896, to schedule the recall repair. I was informed that there are currently no repair parts available and no remedy available. I was further advised that there is nothing I can do to prevent the defect from occurring and that the dealership would not notify me when parts become available. The only recommendation provided was not to park near anything flammable. My Jeep is my primary means of transportation, and I rely on it daily for work and family obligations. I continue making payments and maintaining insurance on a vehicle that the manufacturer acknowledges may present a fire risk. I believe it is unreasonable and unsafe to expect consumers to continue operating these vehicles without an available remedy or meaningful assistance. I have enrolled in the mopar notification system to be notified when repair parts become available. I request that NHTSA review fca's handling of this recall and determine whether additional action is necessary to protect affected consumers.
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all problems of the 2022 Jeep Wrangler
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What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep started on fire and is still at a tow yard in belchertown, MA how was your safety or the safety of others put at risk? the Jeep started on fire while I was driving. I pulled over as the engine was smoking and then it burst into flames while I was still inside. Has the problem been reproduced or confirmed by a dealer or independent service center? not that I know of. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, we gave permission for our insurance agency and Jeep to inspect the burned out vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? while I was driving, the engine temp and coolant warning lights shot way up and then the engine began to smoke. I pulled over and before I could exit the vehicle, fire was coming into the cab through the air vents.
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all problems of the 2018 Jeep Wrangler
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I am filing a recall remedy failure complaint regarding NHTSA recall no. 26v-363 for my 2024 Jeep Wrangler sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “recall incomplete, remedy not yet available. ” I have contacted stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the national traffic and motor vehicle safety act. I respectfully request that NHTSA investigate this matter as a recall remedy failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.
Spitzer motors performed NHTSA safety recall 68 c on my vehicle. The dealer refuses to provide hv battery state of health percentage. Dealer told me to go to don nester autogroup instead. Jeep wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep wave was contacted again and the representative suggested contacting the dealer again and to call back with the case if unresolved. Representative refused to give csi survey. The case remained unresolved and Jeep wave was contacted again. Case number 96929145 was prematurely closed. I was not notified about the case closure. There was no resolution. A new case was opened, number 97058705 to hide history. Representative advised to take the car to the dealer and pay for proper diagnosis. Representative refused to provide the csi survey. Sale was 26 days ago and no survey was sent. The survey window closes at the 30 day mark. Dealer appears to not have reported the sale to avoid csi. This violates NHTSA policy that recall inspections and documentation are free. Stella it’s/Jeep wave is telling the consumer to pay for recall compliance.
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all problems of the 2025 Jeep Wrangler
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This is apparently an ongoing problem with all Jeep 4xe's that have passed the 68c recall. The vehicle will no longer operate in "electric" mode in normal driving conditions, this is our second Wrangler 4xe and we have a total in excess of 50k miles of typical driving in "electric" mode. The vehicle will no longer function safely in "electric" mode as it did prior to the recall, it now fails to accelerate for minor hills and slows down to the point of causing following vehicles to come dangerously close to the rear of the vehicle. After a long delay with the pedal now to the floor and the vehicle slowing further as it's trying to go up an incline the ice (gas engine) violently starts and lurches forward in an unnatural manner. The response by stellantis is that this is "normal" operation of the vehicle. I can 100% tell you this is not normal as neither of our 4xe's operated in this manner prior to the recall. I can only imagine what would happen if we attempted to merge into traffic or try to cross an intersection and this "normal" operation happened.
1. The vehicle has experienced multiple safety-related defects and is available for inspection upon request: the instrument cluster panel was subject to safety recall and required service. The radio system suffered an internal malfunction. The electric hydraulic power steering system was subject to a safety recall issued on June 11, 2026 and no remedy is currently available from the manufacturer. 2. The instrument cluster defect could prevent the driver from viewing critical safety information, like speed, odometer, and warning indicators. The electric hydraulic power steering defect poses an even greater risk, as a loss or reduction of steering assist could impair vehicle control and increase the likelihood of a crash. Additionally, the recalled steering system may overheat and cause a fire, whether the vehicle is being driven or the engine is off, creating an immediate life-threatening hazard to occupants, nearby persons, vehicles, and property. This is especially concerning as a texas resident driving in the summer months with extreme temperatures. 3. The instrument cluster issue was addressed through recall service performed by an authorized Jeep dealership. The radio/internal failure was reported to the dealership, which acknowledged the malfunction. The power steering issue has also been recognized by the manufacturer through the issuance of a safety recall on 6/11/2026. 4. The vehicle has been inspected and serviced by authorized Jeep dealerships in connection with the instrument cluster recall and the reported radio malfunction. Additionally, the vehicle underwent multiple routine service inspections before the power steering recall was issued, and no steering-system defects or safety concerns were identified or disclosed. 5. No warnings or messages appeared before the failures. Radio failure caused infotainment screen to go blank while instrument cluster and power steering issues were identified by manufacturer recalls instead of vehicle warnings.
While driving my 2025 Jeep Wrangler 4xe in normal conditions, the vehicle unexpectedly loses electric drive power. Power is reduced in stages — to approximately 50%, then 25% — then electric mode is disabled and the dash displays "electric mode temporarily unavailable," after which the vehicle forces into hybrid operation after a delay. During the delay, the vehicle does not deliver the power requested by the accelerator. This has occurred at 41%, 73%, and 81% battery state of charge during normal driving, with no wide-open-throttle demand — conditions under which the manufacturer's specification states electric power should continue. This is a loss of drive power. The manufacturer's own recall a7c (NHTSA campaign 25v710000) identifies a software error that may result in loss of drive power in these vehicles, and states that a loss of drive power increases the risk of a crash. My vehicle exhibits this condition but is not included in that recall population, which raises a question of whether the recall scope covers all affected vehicles. Safety risk: unexpected loss of drive power during normal driving — including when merging, crossing intersections, or pulling into traffic — creates a delay in which the vehicle does not respond to the accelerator as expected. Reproduced by the dealer: dealership service personnel personally experienced the loss of electric propulsion during a test drive, and the condition was also reproduced on a second 4xe vehicle at the dealership. In all cases, no diagnostic trouble codes were present, no repair was performed, and the vehicle was returned as "operating as designed. " a neutral arbitrator in the manufacturer's warranty arbitration found that a nonconformity exists with a propulsion issue on the vehicle. The condition has not been properly diagnosed because I am unable to obtain the diagnostic measurement I have requested. The manufacturer's case manager has stated that warranty coverage for diagnostic testing cannot be confirmed.
There has been an extreme loss of power after the 68c recall making it very unsafe when trying to accelerate. Eventually the car just died and was towed to the dealer.
Multiple recalls on Jeep 4xe starting with the hybrid system from charging to the battery. Ultimately not fixable per stellantis. Now electrical components in steering that present possible fire hazard at anytime. Not to mention the fact that if it can cause a fire, then the steering could fail in some unexpected way while driving, leading/contributing to an accident with serious injury or death. These combined make the car generally unreliable, potentially unsafe, and increase depreciation.
My speedometer blacked out couldnt see the fuel gage or speedometer. Light flickering, auto park engages, steering wheel locks up.
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all problems of the 2019 Jeep Wrangler
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Failed component: powertrain (pcm/tcm/hcp software calibration) & electrical/steering (fire recalls). Safety risk & description: following recent mandatory manufacturer software updates, this vehicle has developed a severe, dangerous drivetrain defect. Under light acceleration from a complete stop, the vehicle exhibits an extreme throttle lag and hard delay before violently surging forward, creating a high risk of intersection collisions. Furthermore, at sustained highway speeds (52–63 mph), the vehicle abruptly drops out of electric mode, causing the gas engine to violently spike to 5,000 rpms before dropping back. This erratic cycling causes the vehicle to lurch, jerk, and pull, actively disrupting lane control. Compounding this, due to consecutive, unresolved fire safety recalls—including recall 68c (battery fires) and the June 2026 power steering pump wiring fire recall—the vehicle cannot be safely parked inside my garage or near structures while turned off. It represents a total loss of normal use and a severe safety liability. Dealer confirmation & history: the driving defect was formally duplicated and confirmed by a certified technician on 06/09/2026 at ryan auto mall (repair order #471599). The technician explicitly documented the electric mode dropouts and acceleration lag in writing. However, because the vehicle’s software masking prevents standard diagnostic trouble codes (dtcs) from triggering, the dealer closed the ticket stating it is "operating as designed. " the vehicle's electrical and hybrid systems have been repeatedly altered via mandatory safety recalls: recall 23a/04b (05/14/2024), recall 95b (05/27/2025), and recall 68c (02/11/2026). No dashboard warning lights are present; the dangerous handling is entirely coded into the manufacturer's latest software updates. Vehicle is intact and available for inspection.
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all problems of the 2023 Jeep Wrangler
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The contact owns a 2021 Jeep Wrangler. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle would suddenly shut off with no warning. The contact also stated that the vehicle felt sluggish prior to the stalling condition. The vehicle was taken to a dealer where a new battery assembly was scheduled to be installed as part of NHTSA campaign number: 25v741000 (electrical system) however, the remedy battery was not installed, and no explanation was provided by the dealership. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.
Recall number: 26v363000 vehicle: 2024 Jeep Wrangler sahara I am filing a recall remedy failure complaint. This recall was issued in June 2026 for a fire risk when the vehicle is parked. The recall status continues to show "recall incomplete, remedy not yet available. " I have contacted Jeep/stellantis multiple times and have been told there is no remedy, no parts, and no timeline for repair. They have been unhelpful and unable to provide any safe interim solution. This defect poses a fire risk, and I have been unable to safely use or park the vehicle. It has been well beyond the reasonable time required under federal law for the manufacturer to provide a remedy. I am requesting NHTSA intervention and classification of this case as a recall remedy failure. I am seeking a manufacturer buyback as required under the motor vehicle safety act.
There is a known urgent recall with no remedy after 1 month to over 1 million vehicles. Crystar, mopar, and fca have done nothing to update owners on when repairs can be made. The website to "request to be notified when parts become available" does not work.
-component that has failed is the instrument panel cluster went completely blank. --this results in immediate loss of speedometer, information screen, & all warning lights. - this issue is the exact issue covered in recall #24v-652, however my VIN is not included. - there was no symptoms prior to the failure of the instrument panel. - our 2022 Jeep Wrangler unlimited is in the middle of the active recall years, with the same instrument cluster, and exact same issue as the above recall. I have since messaged with others with the exact same issue during these year models that were not listed in the recall and the repairs have cost in excess of $1300. It very much appears the recall should widen for more vehicles in this range. ,.
While driving my 2024 Jeep Wrangler 4xe on the garden state parkway and approaching traffic on the driscoll bridge, a turtle warning icon suddenly appeared on the dashboard, indicating limited vehicle performance. Moments later, the dashboard displayed a message instructing me to "shift to park. " immediately after this warning, the vehicle suffered a complete hybrid/electrical system failure and lost all motive power. The vehicle became completely unresponsive, and I was unable to accelerate, move the vehicle, or restart it. The vehicle came to a stop in an active travel lane of the garden state parkway on the driscoll bridge, leaving me stranded in live highway traffic. This created an immediate and serious safety hazard, as vehicles were approaching from behind and I was exposed to the risk of a high-speed rear-end collision. The vehicle could not be moved under its own power and had to be removed from the travel lane and towed to a nearby parking lot. Roadside assistance later performed a battery reset, which temporarily restored vehicle operation and allowed me to drive the vehicle home. No permanent repair was performed, and the cause of the failure remains unresolved. The vehicle currently has multiple open safety recalls, including recall 68c involving the high-voltage battery system. Stellantis has also recently announced an additional recall involving electric hydraulic power steering pump wiring and fire risk. The primary defect is the sudden loss of propulsion and complete electrical/hybrid system shutdown while driving, resulting in the vehicle becoming disabled in active highway traffic without warning. This defect created an immediate risk of a serious crash and could have resulted in severe injury or death.
I own a 2024 Jeep Wrangler 4xe high altitude (VIN: [xxx]) with three open safety recalls, two of which involve fire hazards: NHTSA id 25v741000 – high voltage battery may fail and cause fire (parts available) NHTSA id 25v766000 – engine failure may cause fire or loss of drive power (parts not available) 2. 0l phev engine recall (parts not available) I have been trying to schedule a recall repair appointment for several days. The dealership failed to confirm parts availability, gave no clear answers, and ultimately hung up on me during our conversation. Despite the NHTSA website confirming that parts for recall 25v741000 are available, the dealership was unable to schedule an appointment and provided no solution. I am being forced to drive a vehicle with an active fire hazard while the dealership refuses to take responsibility or provide timely service. This is a serious safety concern and I am requesting immediate action. The dealership has shown complete disregard for customer safety and has failed to fulfill its obligation to complete open safety recalls in a timely manner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The wiring to the power steering caused several lights to come on in the vehicle and the Jeep stopped running in the middle of the road. My Jeep only runs when the wire for the power steering is unhooked leaving me with no power steering. Wire is also hot. I'm trying to get the known recall completed at a dealership so I'm not without my vehicle. It has already been 2 weeks trying to figure out the problem. Jeep does not want to authorize the repair because there is no known fix for the recall yet and they have not issued instructions to the dealership. This is unfair that I should pay for this repair or diagnostic when there is a know problem the dealership should be capable of accessing. I need my vehicle fixed ASAP.
Unknown issues with our Jeep, not moving correctly, havent received anything for a recall for our Jeep with wiring issues.
While driving, the instrument cluster display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.
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all problems of the 2020 Jeep Wrangler
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See attached document for complaint.
When accelerating the vehicle will not go or it will start to move then essentially stop, seconds later it starts moving. There is a delay and it’s extremely dangerous when there is oncoming traffic and/or the drivers behind you don’t realize what is happening. My Jeep is a 4xe and this does happen frequently since the last “fix” for the recalls.
My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in electric mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stating that electric mode is unavailable and the gasoline engine starts. In other cases, the vehicle does not transition to hybrid mode and provides little or no propulsion from either the electric motor or gasoline engine. Despite pressing the accelerator pedal, including significant throttle input, the vehicle will continue rolling slowly and fail to accelerate as expected. This has occurred multiple times, including while entering roadways, crossing traffic, making left turns across oncoming traffic, and merging with traffic. On several occasions, I was unable to clear traffic as expected and was forced to take evasive action to avoid a potential collision. The condition creates a serious safety concern because the vehicle does not consistently respond when acceleration is needed to safely enter or cross traffic. The issue is intermittent and can occur multiple times during a single drive. It occurs regardless of battery charge level, battery temperature, or operating mode conditions. No warning lights or check engine lights remain illuminated after the event. I have noticed the issue may occur more frequently during rain or adverse weather conditions. My vehicle has been subject to multiple recalls, including recall 68c, but this concern has not been resolved. I am reporting this issue because I believe the intermittent loss of expected propulsion presents a safety risk to vehicle occupants and other motorists.
Recurring incident after completion of Jeep recall software update 68c intended to address fire hazard associated with the vehicle's hybrid battery. Since that update, when driving in standard electric mode, the vehicle experiences a sudden loss of power, hesitation, and a physical 'bogging down'. Following this, the vehicle abruptly surges into combustion engine mode, causing a sudden and unpredictable acceleration lurch just after the vehicle has hesitated to accelerate. It poses a hazard for rear-end collision, attempting to pick up speed (e. G. , to pass or move from a vulnerable position) and overall maneuvering and operation of the vehicle.
My vehicle is confirmed affected by three active NHTSA safety recalls, none of which currently have an available remedy: • NHTSA recall 25v741000 – high voltage battery may fail and cause fire. Issued October 2025. This is the third recall issued for this same underlying defect. I have been monitoring this recall since it was issued — now over eight months later — with no resolution. • NHTSA recall 25v710 (manufacturer recall a7c) – loss of motive power while driving. Issued October 2025. An interim backend policy update was implemented but does not constitute a full fix. • NHTSA recall 26v363000 – power steering wiring may catch fire. Issued June 2026. The electric hydraulic power steering pump wiring may overheat and cause a fire even when the vehicle is parked with the ignition off. No remedy currently available. As a result of recalls 25v741000 and 26v363000, Chrysler/fca has officially instructed me to park my vehicle outside and away from all structures at all times, and to refrain from charging my vehicle until a remedy is available. That charging restriction is a serious problem independent of the safety concerns. I specifically chose and leased the 4xe model for its plug-in hybrid capability and the fuel economy benefits it provides. I am now officially instructed not to charge it — meaning the vehicle cannot be used as intended or as it was represented to me at the time of lease signing. I have been unable to charge my vehicle for eight months, with no remedy available and no timeline provided. I do not feel safe driving this car. It can catch fire not only while parked, but also while driving. I am paying $500 per month for a vehicle that cannot operate as intended, poses active safety risks with no fix available, and has been in this condition for the majority of my lease term. The value I am receiving does not reflect the payments I am making.
My electronic instrument panel went completely out. I could not tell my speed, amount of gas, mileage, or anything else. This happened suddenly and without any warning.
Component/system that failed — available for inspection: the electrical system failed at the under-hood fuse box / power distribution center (the component sometimes referred to as the tipm), located near the battery. The vehicle started roughly, shut off within about 3 seconds, would not stay running, and emitted a plastic/electrical burning smell from that area. The vehicle is currently at oxendale Jeep in cottonwood, az and is available for inspection upon request. A photo of the damage from service advisor jason smith and a dealer pre-service inspection document are also available. How safety was put at risk: the vehicle would not run and stranded me in an unfamiliar parking lot in jerome, az. The electrical burning smell created a fire risk. A responding firefighter, a police officer, and online guidance all advised not to restart the vehicle due to the danger of fire. Reproduced/confirmed by dealer: not fully. Oxendale's pre-service inspection states they could not perform actual diagnostics due to the mechanical damage and burnt components. The dealer documented the damage but has not reproduced or confirmed a root cause. Inspected by manufacturer, police, insurance, or others: a local firefighter and a local police officer observed the burning smell at the scene. The Jeep dealership service advisor inspected and documented the damage. The vehicle has not been inspected by the manufacturer or an insurance representative. Warning lamps/messages/symptoms before failure: no prior warning lamps or messages before the incident. Symptoms first appeared at the time of failure on Friday, [xxx]: a rough start, immediate shut-off, and an electrical/plastic burning smell. Dash lights and electrical power stayed on with info on dash don’t remember wording, but the vehicle would not remain running. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Engine turns off while driving down road, have to pull over, restart vehicle to unlock gear shifter. Taken to deery iowa city three times to fix the dangerous problem and deery iowa city are only resetting the computer and turning off while driving down road continues happening. I have not been provided a safe loaner vehicle for over 12 days in shop. I cannot risk me and my daughter's safety resulting from this dangerous problem refusing to be fixed.
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving on the highway at 45 mph, the instrument panel cluster went out and the vehicle experienced a slight loss of automotive power, and the front headlights failed, the contact was then involved in a head on collision, where the front passenger side was impacted. The vehicle came to a stop upon impact. The air bags were deployed. The vehicle was towed to a junk yard. A police report was filed. The vehicle was destroyed. The contact was seated in the passenger seat while her husband was seated in the driver seat. No individuals outside of the vehicle were reported to be injured. The contact stated that her husband had sustained injuries to his knees, neck, and back, the contact has sustained injuries to their neck and shards of glass in her face. Medical treatment was needed for the injuries. The impact of the crash was the front passenger side. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacture was notified of the failure. The failure mileage was 60,000.
On two separate occasions, documented with the dealership, while driving, the Jeep failed to accelerate and instead decelerated. On one occasion, this occurred while I was in a single lane on ramp merging onto a highway and reached approximately 45mph. On a separate occasion, I was just pulling out of my subdivision and reaching approximately 30-35 mph when the same issue occurred. Both times, I pulled the vehicle to the side of the road as best as possible, and restarted the vehicle. The vehicle often fails to turn off, as it should. The vehicle has also failed to turn on as it should. The center screen turned off for a full trip. There is only approximately 15k miles on this 2023 Jeep Wrangler. The dealership most recently had the vehicle for 6 days but could not replicate the problem in 30 miles and there were no stored error codes besides two related to the radio generated by the hvac module and the bcm module. An arbitrator found: although the customer had established proof of a nonconformity that could substantially impair the safety of the vehicle, I find that there have not been an unreasonable number of repair attempts nor days out of service. I have received three vehicle recalls warning of vehicle fire that have no known recall repair for months.
While vehicle is driving multiple dash alarms will start cycling through including stop/start, service electronic stability control, speed control messaging unavailable, service airbag system, service 4wd, engine light and abs light, anti skid lights all come on, the speedometer goes to zero, and the power steering goes out. Driving highway speeds and suddenly having no power steering is a safety issue as well as being unsure if airbags etc are even functioning any longer. The problem has happened multiple times. The vehicle was inspected by a Jeep dealership as well as another shop in town and the codes were reproduced. They were unable to fix the issue and despite testing a "star connector" and finding it in good condition and unable to reproduce the issues were advised to replace that part anyway and see if they could reproduce the problem again at my expense. During this time the recall for 2022 Jeep Wranglers with NHTSA campaign number 26v363 came out and I requested to wait for further repair work to be done until the recall was repaired as it also relates to the power steering. I saw a fix had been published and return to the dealership to have the recall repair performed and was told that upon further inspection of the recalled part, mine passed the test, which was apparently a wiggle the wire and inspect the harness for ware only and my vehicle is no longer listed on the recall. I feel these things may still be related and I am extremely frustrated that I have a 4 year old vehicle that I am making payments on and paying insurance on that has been parked (not in my garage as it was a fire risk in the recall) and I don't feel its safe to drive and don't feel that Jeep or the local dealership are being honorable with their product.
Unsure of the part or system that failed, however the auxiliary battery and power distribution system part was replaced previously and did not correct the problem. My safety was at risk when the speed and steering were affected. An independent service center worked on it and reproduced it. The car electronic system went through every warning light system while driving. "stop/start not ready", "engine light", "airbag light", "service electronic stability control", serv 4wd, abs, brake, "service airbag system", tire pressure monitoring, seatbelt light, "speed control messaging unavailable service required", and gas light all came on while driving. Speed was reduced and steering wheel locked up and released several times during the event.
Complete failure of entire instrument cluster including speedometer, tachometer, odometer, and all warning indicators making vehicle unsafe to drive. Issue occurred on startup without warning. Dealership confirmed that instrument cluster is faulty. Searched and found previous recalls for this instrument cluster on similar vehicle year/make/model but my VIN was not included. Please expand recall to include other affected vins.