Exterior Rearview Mirror Problems of Jeep Wrangler

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 mph and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.

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I am reporting that chrome side mirrors made by steelhorse for Jeep Wranglers are defective. This is my second pair and as soon as you reach 35-40mph or drive off in a good wind these mirrors flop down, rendering them useless. In the state of texas, rearview mirrors are required to pass inspection. This company makes a defective product and should stop doing so. Also, there is no way to make adjustments to these mirrors to tighten them up so the wind won't blow them over.

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The dirver's side mirror doesn't stick well, so when you drive around it easily moves, and driver can't see the cars besides him. Has to look back which can be dangerous.